Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

Super responsive, great work, and reasonably priced. Took a look at my sump pump drain and…read moreinstalled a backup. Will definitely hire Bates again for any plumbing issues.

Asked them to install a backup sump pump + battery and couldnt be happier. Agreed on a price and…read morewhen they got here they went straight to work no bullsh*t. Finished the job in less than an hour with a clean install. Everything was quick and easy. Would hire again

Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

Excellent plumbing company, service the way it used to be. They have replaced our sump pumps,…read moreincluding resealing the pit from a previous radon remediation. They replaced our water heater, as well as a small job. Showed up on time, they put down drop cloths to not make a mess, and very reasonable prices. He knows his business, the bill was exactly what he said it would be.

i called the emergency number, and Jim responded promptly. the next day, Max came and rodded my…read moresewer line. he was just excellent. thank you, Armbrust for excellent service.

Historically I had a level of loyalty to Armbrust Plumbing; unfortunately they've had some level of…read moreshift to a typical bait and switch tactic seen with fly by night operations... Scheduling my most recent appointment (which predicates a $89 service call fee) they refused to provide any kind of pricing, even just loose orders of magnitude. I tried to confirm if they'd have a standard anode rod for my water heater and provided model information and they basically couldn't promise it even a week in advance. Upon the techs arrival (who was extremely polite and knowledgeable), he affirmed all pricing was standard and flat rate, and it was all rather outlandish. I was in a situation where I just needed it done and was "already out the service fee" so I paid nearly a THOUSAND DOLLARS for them to drain my water heater and replace a $70 part. This is insane. So the fact that they are actively hiding their pricing until someone is on site when the pricing is flat rate anyways is illegal and against the IFCA/UDTPA acts Steer clear; it is clear they are not who they used to be.

Would give negative stars if possible. Stay away at all costs. New furnace installed one week ago…read more It stopped working within 48 hours of install. We have had 4 techs come out and fix the problem with each promising the issue was fixed for the furnace to start blowing cold air again within hours. Have to call everyday. Total joke of an operation. Do not use these people Updating to 3 stars for Luis Soto the tech that finally figured out what was wrong with the furnace. Overall not a great first week experience but at least the techs come out quick

This is the weirdest company I have encountered. Their pricing they say is a " flat rate." The…read moreonly flat rate pricing I know Is the post office various way of mailing mail the fastest time. Their schedule is the worst ever. Not even a block schedule like i.e. between 1-5PM etc, their's is "on the fly schedule" and very proud of saying it. Which means they want to have as many customers cramped into a day and not miss any chance of making business to the disadvantage of their customers.

Quick to respond and come out to install battery backup for the sump pump! Very communicative and…read morefair price. Will keep in mind for future projects.

Great service and excellent quality work! Good price! I did backflow testing ! Always on time!…read moreHighly recommend!

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

Johnny and Sam are terrific plumbers. They are prompt, courteous, fairly priced, and outstanding at…read moreplumbing! They are very neat and clean up after the job is finished. We've had them do quite a bit of work in our new home over the last two months. Everything has been done perfectly and neatly. Highly recommend.

My Moms kitchen drain was clogged. She tried crystals and rodding it out on her own but it didn't…read morework. I called Russo's Plumbing. The owner was able to get to her house the same day. He was very kind and professional with my Mom. The repair was done quickly. I highly recommend Russo's Plumbing and his team of professional plumbers to my friends and neighbors. Thank you Joe

Emergency service for a water leak in my Naperville home --Efficient, professional, diagnosed and…read morerepaired problem quickly. Honest --given that I'm an older, female client whom other service providers have tried to bamboozle, I appreciated that so much. Also good at communicating. We will always go back to Ben

I requested a quote from Ben on yelp after feeling overquoted by a plumbing business. He gave me a…read moreprice quickly and also paid attention to some details that we should address that others may have overlooked. He installed my new water heater, expansion tank, consulted an electrician to address pipe grounding needs and solved some leaking.

Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.