I cannot think of even one negative thing to say about AGM Heating and Cooling. If I could give them 10 stars, I would. The owner, Jeffrey Mufarreh excels in a class of service people who have qualities such as: honesty, trustworthy, super qualified, knowledgeable, super customer friendly, energetic, thorough, dependable, and the list can go on and on
I had never heard of AGM Heating & Cooling until our air conditioner went out on a Saturday. I then began researching the web for a dependable company. I found AGM Heating & Cooling listed among other companies with high ratings. But certain things make AGM stand out above the other highly rated companies
I called the number for AGM Heating & Cooling, and Jeffrey answered his cell phone which he keeps with him at all times. He is always accessible. I explained that the previous evening I observed that the evaporator coil inside the furnace had been caked with ice. So, overnight I let it completely thaw.I asked "How many days would it be when you would be able to come and take a look?" He said, "how about in a couple of hours once I finish what I am working on for a customer?" "Great, I said."
A couple of hours later he arrived. The very first thing Jeffrey does when starting a project is to correctly "diagnose" what the issue is. He puts forth quite an effort and time to pinpoint the exact problem and to find a way to fix it correctly and with as little cost to the customer as possible. He is trying hard to put together a strong customer base and wants your trust. I am very mechanically inclined and I watched him carefully. First we went to the outside AC unit. The compressor was extremely hot and the condenser coil was extremely filthy, not allowing enough air to pass through. I kicked myself because I always use to clean it years ago. Somehow, I forgot to maintain it. He had a very sensitive electronic sensor that could pick up Freon leaks and he put it near the two ports where the Freon is filled into the system. Sure enough the caps were a bit loose and the sensor picked up leaks. Jeffrey said to me, "perhaps it's just the loose caps and the Freon leaked out. If so all we'll have to do is clean the condenser coil and fill the system with Freon." But, we still needed to go down the basement and take a look at the evaporator coil in the furnace
Pulling out the Freon sensor Jeffrey began to inspect the evaporator coil in the furnace. (Recall that the evaporator coil is what I originally discovered the previous day to be caked almost completely in ice) Well the senor went off again and again. It was detecting leaks within the coil itself not just fittings or connections to the coil. So the coil was destroyed. Jeffrey showed me Freon that was dripping from the coil. There was no choice but to replace the evaporator coil which is expensive. So I told him to just go ahead and replace the entire system which is only a few hundred dollars more. It was my own negligence by not cleaning the outside condenser coil that destroyed the system. You should also know that one must always keep the furnace filter changed or the evaporator coil in the furnace will get caked with dirt as well and that can blow out your AC system too. I always change our furnace filter so, the coil in the furnace was spotless, however that did not do me much good because the outside coil was so clogged you could not even shine an LED flashlight through it. Oh well, lesson learned. Maintain your furnace and AC or you will be shelling out thousands later on. So why have I gone into such detail?
After hiring Jeffrey's company, AGM Heating & Cooling, to take care of our problem I know I will never ever have to research to find a reputable and trustworthy company that can address any heating or AC problems in the future that our home may have. Jeffrey went to school and then worked for other companies for 15 years before starting his own company in March of 2015
Before getting started replacing our system I asked him, "do you have a certificate of insurance?" "Yes." "Can you produce a copy showing that it is current?" "Yes." He gave me copies of both first thing when he arrived to do the job Monday.
When doing the work he was not annoyed by me watching now and again, asking questions, etc. He was willing and eager to explain anything I asked. He works with such precision and is so meticulous. He does not rush. And before the job, you know exactly what you will owe after completion. He and his assistant spent around nine hours working at our house
Jeffrey just started his company with already 15 years of experience under his belt. He has a wife and two young children. He works hard to make you happy and he is expending a tremendous amount of effort to establish his company. Given his background, precisive attention to detail, work ethic, responsibilities... can you think of one good reason not to call/hire AGM Heating & Cooling,? I cannot,
Thanks Jeffrey/AGM Heating & Cooling,0 read more
