If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Rip off! Stay away from this company. Charged 500 dollars for a 40 dollar part with labor that took…read more30 minutes. Takes advantage of elderly people. Also, had them do a furnace cleaning. Just as dirty inside the compartment as before they came. And left dirt on the floor. Vacuum maybe?!

Northern Continental replaced my furnace as well as some ductwork that was damaged by a leaking…read morepipe. They worked alongside the plumber so he could repair the pipe between removing old ductwork and putting in new ductwork. It wasn't a simple job because they had to remove some dropped ceiling in order to get the ductwork out and in. They also replaced some damaged conduit and replaced the ceiling and trim. They fixed any issues they found, issues I did not even know existed. I could not be happier. Thank you!!

I have been working with this company since moving into the area 4 years ago. After 4 years of…read morecleaning and checking my furnace and air conditioning, I needed it replaced. No pressure at all. They provided multiple options and didn't pressure me when I wanted time to compare prices and products. After I chose Northern Continental, I received excellent work, at a competitive price, for better products. This shows how they service customers for both big and small needs. Different options for my replacement were offered at different price points, all reasonable and well explained. They took the time to answer questions, make a competitive quote, and completed a professional and clean installation on my timeline. I will continue to work with them for routine maintenance, and highly recommend their services. Another very happy local customer.

After working with pretty much every HVAC business in Batavia I finally found the folks at Orange…read moreHome Services. I only wish I found them before going through all the others. If you're tired of getting your chain pulled by HVAC companies looking for the next buck and prefer real service by real professionals who care about you and the work you're asking them to perform then you should look no further than Orange. Fair and super responsive!

We needed a new A/C unit this past summer and after getting multiple estimates and checking…read morereviews, we went with Orange to do the work. They were extremely professional and did a fantastic job from the day we first contacted them to the moment the installation was complete. You can't ask for more than a drama-free experience having a high-quality job completed- all supplemented by great customer service. We will definitely call on them again!

July 2026 We had exceptional service from Legacy from start…read moreto finish. Even during a heat wave we were able to get same day service without additional cost. Todd was our service technician and he was very polite and knowledgeable he explained everything he found and was able to complete the repair immediately at a reasonable cost. Very happy we will definitely continue to use them and will be having them do a furnace check once the seasons change.

This company bought out Brex Arlington who we used for years. Immediately after switching we felt…read morelike they tried to up sell us for all kinds of HVAC things. Overpriced in general.

The team replaced my furnace, A/C and water heater, working through a difficult physical space…read more They gave me multiple options, answered my questions and were all around great to work with. Prices were very fair and I am very pleased with the results.

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

We woke up on Christmas Eve to a cold house and the furnace not working. I called Ahrens & Condill…read moreat 7am and they were able to get a technician out by 8:30! It turned out to be a minor issue, and even though they could have gouged us with it being the Holidays the whole repair was only $200. What a fantastic experience and we will be using them again!

I wanted to share my experience with Ahrens & Condill HVAC company and specifically with Scott,…read moresince he was my primary contact. I contacted them and talked to Scott about the heat issue in my apartment. I knew exactly what needed to be done, as the maintenance person from my building had already inspected it and told me exactly what repairs need to take place. In my phone conversation with Scott, I explained everything to him in details and sent him pictures. He mentioned that he would still need to come out to inspect my unit before repairs could take place. When I asked him, sure, but could you please do the repair in one visit. He said no, justifying it that that's how it is usually done and I will need to pay $140 just for the first visit. I agreed to it. When he came in he literally spent 10 min at my place because, again, I had told him what needed to be done from the beginning and even sent him what he needed to bring with him. So I literally paid $140 for nothing. We then agreed that he will order necessary parts for the repair and will send his guys to do it. When I asked how much it would cost - he said that it's $150 per hour. So it solely depends on the time it takes to finish the job. I said ok and agreed to it. A week later Scott texted me saying that he received all necessary parts and ready to schedule repair visit. He also added that this work will cost $825. I was shocked with the cost and asked him how did he even come up with this number, since he told me that final cost solely depended on time duration and they only charge per hour, which is $150 per hour. He said that the material is part of the cost. I know for a fact that the material is no more than $100, so I asked him how much is the material. He didn't even bother explaining it and just said that his company works on flat rate pricing and they don't break it down per part and labor. Which was a complete lie and scam because initially he stated that they only charge per hour and that's how final cost gets calculated. Basically he wanted me to pay $826 + $140 (which I had already paid) = $966 for something that should not take more than 1-2 hours and should be around $300-$400 with labor and material. I am being completely transparent about my experience with them and particularly with Scott. Because I want to ensure that no one else gets fooled by them and spend money for nothing. I am also attaching my conversation with Scott in text messages for full transparency. Stay away from this company and from Scott in particular They just want to fool you and overcharge you for nothing. Completely unprofessional and unacceptable in this day and age.

They did a full install, including electricity for my new heat pump mini split. He was…read moreprofessional, on time, patient with some of the issues with my brand of mini split and even took the time to go get missing parts for it and connections and everything for me. I am very happy with the install and I am staying nice and cool this humid summer!

I called a few place as my ac went out last week & I was told I needed a new unit. I called…read moreOptimized Air & Justin fixed my unit with a part that was needed. I'm so happy with this service as he saved me quite a bit of money. He is very professional & courteous. I highly recommend this company for your hvac services.

We had an issue with out water heater and needed it replaced ASAP. I called Hansen Heating Plumbing…read moreCompany and was able to schedule an appointment immediately to have a technician to come to the house. The phone receptionist was very friendly and willing to help with my request. Customer service is top notch, the technician was polite, friendly and very knowledgeable. I would highly recommend Hansen Heating Plumbing for your services, you will not be disappointed.

The plumbers are really nice guys but it stops there. My son had gotten the end of a disposable…read moretoilet wand stuck in the toilet and we could feel it with a "grabber", but we just couldn't get it. It was lodged in. So we called this plumber and he came out, pushed the piece up into the toilet line, which seemed odd. It took him 10 minutes and he charged us almost $300. It worked for about a week and then we had to have them come back out and then they said the toilet is now broken and we need a new one. THEY BROKE IT BY PUSHING IT UP IN LINE. They could've just grabbed it and pulled it out. Then the second guy actually told us that we were lucky because they would normally charge us $75 service call to come back out the second time. what?? It was your mistake! Just BEWARE of this plumber. $300? We had an entire sink replaced In our laundry room, and it cost us less than that.