The sewer line was harder to clear out than expected. Bruce was very patient and had to rod out…read moremultiple times. Job was finally successful. Price was more than I was expecting but job took awhile. Learned not to flush wet wipes even if they are flushable.

Despite having a good relationship with Hansen for a few years in doing our plumbing work, I will…read moreno longer be working with them, as I feel that they did not take responsibility for their mistakes with the work they were doing in the house. In the winter, the plumber cut a pipe to my HVAC unit without knowledge that he had cut off service to this unit. I didn't give permission for this to occur either. As a result, when I realized this is what happened, I called and asked them to fix the pipe as a pro bono measure since it was a mistake. I didn't feel it was my responsibility to pay for an error they made. Although it is December and cold out, it took them two phone calls and over four hours later to call me and let me know they would charge me for the work but they'd be happy to send someone out to do it. As a small business owner, I feel this is a terrible way to treat clients. It is important for businesses to take responsibility for the actions they have caused. I clearly told the owner on the phone that I would no longer be using their services moving forward.

Keith and his partner were great! Prompt and courteous, they went right to work and quickly fixed…read morethe problem while explaining it in detail. Great service, very fair pricing. Give him a call!!!

Very nice guy I think his name was Logan very prompt and I was very happy with the outcome…read morereasonable too

Have used Tom several times. Excellent work Reasonable and darn it they know what they are doingread more

I have used Tom the plumber on many jobs around my house and they have always done a great job for…read moreme and everyone I've recommended him to, reasonably priced and just a nice guy, if you have plumbing issues call Tom

We originally had issues with our HVAC (AC) not cooling properly for the first and second levels of…read moreour home. In the past we had another HVAC service firm whom we parted ways with due to unsound business practices (they suggested replacement of $5,000 AC units even though they only had a small leak. The other firm also replaced parts that could have been fixed and there was a pattern of constant upsell and overcharging (we verified this with independent professionals). This led us to Cork's here in Huntley, and it was a great decision. Cork's sent someone very quickly, even though there were many other customers with similar issues this time of year. Gil did the original inspection and then Frank (owner) came a day later as we had to wait for the coils to defrost completely, which made sense. Both were very knowledgeable and trustworthy. They did not give me a bunch of BS about replacing the entire unit, but rather refilled the Puron and injected a dye/sealant. We will monitor it over the next year and call them if we notice issues. They suggested that these 2008 units should have a decent lifespan (possibly up to 20 years if built well) and that most repairs can be done part-wise as things are properly diagnosed over time and replaced. This built a lot of trust with me out of the gate. All of Frank's employees work directly for him, not on commissions, and you don't get the sense there's a constant 'upsell' or 'vague rationale' for larger more costly replacements. The other very great experience was this. We had two toilets that for over year now have been refilling their water tanks on their own constantly (and increasing water $). I replaced the intakes and flappers myself twice to no avail. Frank took the time to fix both toilets in a matter of minutes and knew exactly what the problem was, right during the service for the HVAC. It was nice of him to make the time as I know he was already in hurry to his next appointment but wanted to make sure I was a satisfied customer. We appreciate Cork's business ethics, professionalism and willingness to go above and beyond for customers. Thank you from Nick and Kimberly.

A simple toilet replacement and they scratched the ceramic tile floor. Two weeks later the toilet…read moreis loose . They refuse to do anything to do anything to fix the issues

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

DO NOT HIRE! J Blanton Plumbing tried to rip me off. He just looked at my clogged sink (without…read moreany investigation) and said to snake a sink is $565. Shocked, I then said "well how long do you think it's gonna take?" He said "30 minutes , maybe a little more". I said "so you're charging me $565 for 30 minute job?" He said yes. I said "no". He said "I can knock off $100." I said "no, you can leave"- This was, of course, after they wasted my entire workday because they wouldn't even try to give me an estimate of their arrival time. I then called another company who said that price was ridiculous. Dont waste your time with this company, go with someone else.

Very fast response and had our issue resolved within 2 hours after contacting them The tech was…read moreinformative and professional

I called Friendly Plumbing and spoke with Eugenia and scheduled Michael to come out and install a…read morenew sump pump today. I also explained that he needed to look at my kitchen faucet. Eugenia called me and asked if Michael could stop by EARLIER than scheduled. I was happy to accommodate that request. Michael is knowledgeable and efficient. He knows time is money. He quickly installed the sump pump and we headed to the kitchen sink. He checked a few things on the faucet and had the matter resolved in a matter of minutes. Great service. Michael is a hard worker and Eugenia is very pleasant on the phone. I highly recommend calling Friendly Plumbing. I have used them for many years and I have always been satisfied with their work.

I definitely recommend Friendly Plumbing!! He was prompt on…read morethe service call. He showed us what the problem was and explained it in layman terms. He quickly fixed it and was on his way. A pleasure meeting & doing business with him!!

I reached out to A&D for help with a clogged shower on a Sunday. Debbie was very helpful in…read morescheduling an appointment for the following day. There was a follow-up call to let me know that they were on their way and they arrived on-time. Everything was done with politeness and professionalism. They even answered all my silly questions from a homeowner that doesn't know much about plumbing. About a week later it became apparent that the drain clog which we thought was cleared had one more surprise in store for us. I called A&D for a return visit and they worked it out again. All has been good since then. They also reworked a bad drain pipe and installed a new faucet in my kitchen as well as installing a new faucet in my utility sink. These were jobs that I had been procrastinating about for years and I was glad that A&D was able to take care of them for me. I am completely satisfied with their work and I will certainly use them for any future plumbing needs.

We had a major repair done by A&D and were very happy with their quick response and quality work…read more I would not hesitate to recommend this company.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Purchased water heater from this company about 5 years ago. They told me that the water heater I…read morehad before was too fancy and I should go with Bradford White model. Fast forward to today, water heater stopped heating and needed a new control valve which should be under warranty. They initially quoted me $455 with the part included and then modified it to all labor when I complained. It took technician 1 hour to install. How is $455? Disappointed on the original purchase and by the response for repair. Will not be using them again.