I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

Parents bought a furnace from them ~10 years ago. The circuit board stopped working, and I was told…read moreto "turn the power off and on" every time there was a brown out, or else the fan would seize. Despite doing this, the coil froze, melted, and destroyed the motor causing thousands in damages. I'm frustrated they weren't more proactive and blamed their vendor, when I had to spend the summer without AC. Not Cool.

We had our furnace stop working in the middle of a winter night. I talked to a tech on the phone,…read morewho talked me, a guy with ten thumbs, through a procedure that got it working again. Jerry himself came out in the morning, and fixed the problem, which was actually a minor problem. We use them for all of our hvac needs.

I manage a Construction & Restoration company here in Chicago…read more Furnace went out in the dead of winter at my personal home. My HVAC contractors were unavailable at the time. Don and his wife are fabulous, they worked with us after hours and over the weekend to get a part for our furnace. Don spent many hours trying to figure out, then find the part, then get the part, and finally, install the part. This took 1.5 days. (that's FAST) Don is a good man, a trustworthy contractor, and a good business individual. I will always call them for my personal HVAC needs - and I would love nothing more than to use Cook's Heating and Cooling as a sub-contractor for my company. I deal with different contractors every single day, and finding someone, or a whole company, with good business ethics and practices is NOT easy - I have found that with Cook's. If you want to not be robbed, and to have a truly good experience, Call them.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

I was referred to Chicagoland Heating & Cooling by my home warranty company. My heater wasn't…read moreworking and was blowing cool air so I wanted to get it fixed before the winter months. The home warranty company gave me dates of availability but Steve called me right away asking if he could come out the following day. He advised that my heater needed a cleaning, and told me what the issue was. I know he didn't try to upsell or provide unnecessary services as a prior serviceman told the home warranty company the same thing and I knew it was not covered Steve fixed the issue and cleaned the heater within 1.5 hours. He was extremely professional, showed me where the issue was and how it wasn't working. Great service and I would highly recommend.

I was referred here by my home warranty company. I wasn't amused by the plumbing specialist they…read moresent for another trouble call but Steve has really changed my opinion on the home warranty. Steve's office called seconds after the claim was filed, I had not even gotten off the call with the warranty company. That's some fast office work! Unfortunately no same day appointments were available so they set up a next day morning appointment. Steve showed up on time and brought all the necessary tools and parts for the repair. He was nice to speak to and highly focused on his work. The job was completed quickly and Steve avoided conversation until he finished the repair so as to maintain focus and reduce delays in the repair due to chatting. Having no A/C is no fun! Some reviewers mention rudeness and arrogance, we got none of that, maybe he was having a bad day on those service calls. He was very quiet during the repair process but pleasant and easy to work with at the end of the repair process. If you are looking for an HVAC contractor who knows their stuff Steve's company is a good choice to look into!

Compass Heating & Air is a top tier contractor that puts focus on quality installation and customer…read morecare. Mike and his team successfully installed a Daikin VRV system in our home literally right before our old unit died. His team of installer/techs not only were cordial but extremely knowledgeable. As a business owner myself I am not shy about the cost of the solution we provide. I am a firm believer of "you get what you pay for". This fit the old mantra to a T! We had quotes ranging from 5k to 17k. No one knew the product as well as Mike and no one offered multiple products like he did. It was either cheap or the extreme. We are very happy with the installation, product, and responsiveness that Compass has provided to us. I can confidently recommend Mike/Compass to anyone looking for a quality product and install. Best part of all. The Daikin unit is so quite that you have to stand next to it to hear it run. It is very impressive and efficient. Compass Heating & Air - 5 Stars all day!!

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

I asked Superior Climate Control to take over the annual regular service on my home HVAC. They…read moreseem to have done a fine job, and unlike the company I used previously, they cleaned the humidifier. So far the system seems to be working great.

From the owner: Superior Climate Control is a full-service heating and cooling company full of experience in the…read morefield. Our service experts make sure that every HVAC need and request is satisfied 100% of the time offering quality and guarantee.

Mr. Duct sent Miguel out to clean our ducts. He did a great job. For those looking at duct cleaning…read moreservices, you should look for National Air Duct Cleaners Association (NADCA) certified shops. You should also shop around because some places offer bonus services that you may or may not need, or may even be hazardous to the occupants of the home, like sealants or chemicals. Check the EPA page on "Should You Have the Air Ducts in Your Home Cleaned?" for a thorough treatment of the topic, though note that it's much less enthusiastic about duct cleaning than people's subjective experiences, especially people with allergies or sensitivities, or if you've just done a remodel. I'd refer to "Is it worth it to get your air ducts cleaned?" on r/homeowners and "Is air duct cleaning a scam?" on r/hvacadvice. With that out of the way, Miguel cleaned our ducts quite thoroughly. He inserted the vacuum to the air handling unit. This would provide the negative pressure to ensure most of the dust and debris would go to the vacuum. Then he use a air compressor to knock loose the dust at each register and as far into the ventilation as he could push the nozzle. My registers unfortunately went up towards the attic, so dust was guaranteed to get knocked loose into the room, so we had to vacuum. This would have gone smoother if Mr. Duct had sent a partner with Miguel. Miguel was also very helpful in airdropping the photos of the ducts to my phone, which was important because we were trying to identify what might be triggering allergic reactions. For roughly $300, it was very reasonable. I would recommend Mr. Duct to those who need duct cleaning services.

I recommend this company, they were able to fit me in the same day service at a great price! The…read moregentleman that did my air ducks and dryer vent was okay, a little bit careless and worked rushed. I wish he would've been more careful and taken his time he would have better work quality. He broke my ring holder while moving furniture around (I got credited back) and left residue of the dust behind. Price was good, I would hire them again but not have the same gentleman do the project.

Well, my air conditioning stopped working, and now it's working. The serviceman was very polite and…read morefriendly. Everything is good.

Needed AC repair. Vernon Hills Heating and Cooling was recommended by my brother in law. Couldn't…read morehave been happier with the service. Expected a big bill but it was less than I expected!

Really high quality service. Well trained professionals that do a great job assessing your issues…read morefor a fair price. Highly recommended!

Very responsive and great service. Saved the day for us by coming out Christmas Eve. Thank you…read moreNext Generation Heating and Cooling. Christmas is saved.