I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Parents bought a furnace from them ~10 years ago. The circuit board stopped working, and I was told…read moreto "turn the power off and on" every time there was a brown out, or else the fan would seize. Despite doing this, the coil froze, melted, and destroyed the motor causing thousands in damages. I'm frustrated they weren't more proactive and blamed their vendor, when I had to spend the summer without AC. Not Cool.

We had our furnace stop working in the middle of a winter night. I talked to a tech on the phone,…read morewho talked me, a guy with ten thumbs, through a procedure that got it working again. Jerry himself came out in the morning, and fixed the problem, which was actually a minor problem. We use them for all of our hvac needs.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

We have had several experiences with this company and they have all been excellent. AJ replaced our…read moreAC and furnace, working with the products that we selected. He also recently installed our new water heater. He is extremely efficient at getting the work done, completely reliable, and does his work for excellent prices. He is friendly to be around, a Mundelein local, and we are happy to recommend him without reservation for any such projects you might have. Yelp thinks I'm in CA, but nope, we live in Mundelein.

Ampelio is the best! We had no heat on a 5 degree Sunday morning and he was there in less than an…read morehour to get it started. The old furnace was on it's last legs and AJ gave us an excellent price for a replacement, then installed it the next day. No fuss, no muss...sincere thanks!

I was referred to Chicagoland Heating & Cooling by my home warranty company. My heater wasn't…read moreworking and was blowing cool air so I wanted to get it fixed before the winter months. The home warranty company gave me dates of availability but Steve called me right away asking if he could come out the following day. He advised that my heater needed a cleaning, and told me what the issue was. I know he didn't try to upsell or provide unnecessary services as a prior serviceman told the home warranty company the same thing and I knew it was not covered Steve fixed the issue and cleaned the heater within 1.5 hours. He was extremely professional, showed me where the issue was and how it wasn't working. Great service and I would highly recommend.

I was referred here by my home warranty company. I wasn't amused by the plumbing specialist they…read moresent for another trouble call but Steve has really changed my opinion on the home warranty. Steve's office called seconds after the claim was filed, I had not even gotten off the call with the warranty company. That's some fast office work! Unfortunately no same day appointments were available so they set up a next day morning appointment. Steve showed up on time and brought all the necessary tools and parts for the repair. He was nice to speak to and highly focused on his work. The job was completed quickly and Steve avoided conversation until he finished the repair so as to maintain focus and reduce delays in the repair due to chatting. Having no A/C is no fun! Some reviewers mention rudeness and arrogance, we got none of that, maybe he was having a bad day on those service calls. He was very quiet during the repair process but pleasant and easy to work with at the end of the repair process. If you are looking for an HVAC contractor who knows their stuff Steve's company is a good choice to look into!

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

Mr. Duct sent Miguel out to clean our ducts. He did a great job. For those looking at duct cleaning…read moreservices, you should look for National Air Duct Cleaners Association (NADCA) certified shops. You should also shop around because some places offer bonus services that you may or may not need, or may even be hazardous to the occupants of the home, like sealants or chemicals. Check the EPA page on "Should You Have the Air Ducts in Your Home Cleaned?" for a thorough treatment of the topic, though note that it's much less enthusiastic about duct cleaning than people's subjective experiences, especially people with allergies or sensitivities, or if you've just done a remodel. I'd refer to "Is it worth it to get your air ducts cleaned?" on r/homeowners and "Is air duct cleaning a scam?" on r/hvacadvice. With that out of the way, Miguel cleaned our ducts quite thoroughly. He inserted the vacuum to the air handling unit. This would provide the negative pressure to ensure most of the dust and debris would go to the vacuum. Then he use a air compressor to knock loose the dust at each register and as far into the ventilation as he could push the nozzle. My registers unfortunately went up towards the attic, so dust was guaranteed to get knocked loose into the room, so we had to vacuum. This would have gone smoother if Mr. Duct had sent a partner with Miguel. Miguel was also very helpful in airdropping the photos of the ducts to my phone, which was important because we were trying to identify what might be triggering allergic reactions. For roughly $300, it was very reasonable. I would recommend Mr. Duct to those who need duct cleaning services.

I recommend this company, they were able to fit me in the same day service at a great price! The…read moregentleman that did my air ducks and dryer vent was okay, a little bit careless and worked rushed. I wish he would've been more careful and taken his time he would have better work quality. He broke my ring holder while moving furniture around (I got credited back) and left residue of the dust behind. Price was good, I would hire them again but not have the same gentleman do the project.

Well, my air conditioning stopped working, and now it's working. The serviceman was very polite and…read morefriendly. Everything is good.

Needed AC repair. Vernon Hills Heating and Cooling was recommended by my brother in law. Couldn't…read morehave been happier with the service. Expected a big bill but it was less than I expected!

Really high quality service. Well trained professionals that do a great job assessing your issues…read morefor a fair price. Highly recommended!

Very responsive and great service. Saved the day for us by coming out Christmas Eve. Thank you…read moreNext Generation Heating and Cooling. Christmas is saved.