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    American Appliance & Mattress

    4.1 (12 reviews)
    Closed 9:00 am - 6:00 pm

    Services - American Appliance & Mattress

    Appliance repair

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    11 years ago

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    11 years ago

    If you need anything for see my man Doug. He will take care of you. You won't find a better deal anywhere else.

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    11 years ago

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    12 years ago

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    13 years ago

    Horrible service. Travis was rude, and very unprofessional. I will not be going back, nor recommend it.

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    10 years ago

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    Review Highlights - American Appliance & Mattress

    We were in the middle of closing on our first house and in desperate need of a w/d.

    Mentioned in 2 reviews

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    Appliance ER

    Appliance ER

    (29 reviews)

    My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

    I paid Appliance ER $110.04 for a diagnostic visit on my Bertazzoni refrigerator. During that…read morevisit, the technician showed me the failed part -- the main control panel -- and explained it would need to be replaced. After receiving their estimate, I was shocked. Appliance ER quoted me $1,935.02 to replace a part that I was able to purchase directly from Bertazzoni for $249.95. This is not a complicated repair. The control panel is a plug-and-play unit. The installation instructions are straightforward and publicly available: Turn off the breaker, unplug the unit, take a photo of the wiring, swap the panel, and reconnect. That's it. No sealed system work. No refrigerant. No special tools. No advanced labor. Yet the quote reflects nearly $1,700 in markup for a part swap that takes minutes. What's most concerning is that the technician physically showed me the panel during the diagnostic, so I was able to verify exactly what part was needed and how simple the replacement is. This felt far less like a repair estimate and far more like an attempt to take advantage of a homeowner who doesn't know they can order the part themselves. I understand companies need to make money. I do not understand a 7-8x markup on a plug-in component with minimal labor. If you use Appliance ER, make sure you price the part yourself before approving any work. It may save you thousands.

    Sir Visser Appliance Repair - Expert Appliance advice when you need it.

    Sir Visser Appliance Repair

    (7 reviews)

    I canceled a diagnostic service with another company because they charged a fee, but would not put…read morethat toward any repairs. Sir Visser applies the diagnostic fee to any needed repairs. In addition, they have an option to purchase a new appliance if the repairs are too costly. This would be at a discount, as well. There was a four hour window. The tech came promptly and was very focused and professional. He quickly diagnosed the issue, and was able to fix the problem without having me purchase a new door. That would've been way too expensive. Very honest!

    AWFUL SERVICE !! Do not hire them under any circumstances!! The team is completely incompetent…read more They ignore your voicemails when you are telling them to come back because their team didn't fix the problem. They sent 3 different technicians to "fix" the dishwasher & it's still broken! The second & third technician that came said their previous partner that was at the house ordered the wrong parts & they didn't know why they ordered what they ordered! They also let me know 1 of the technicians that came no longer works there because he was incompetent! The manager John is very rude & had a nasty attitude when I was complaining about the service on the phone. I tried to come to a solution with him but he refused. Customer service is terrible, team is incompetent. Do not hire this company under any circumstances! They wouldn't even refund us our $220 which they said would be applied to the end bill when they were done fixing The problem. The problem was not fixed after 3 visits from 3 different technicians & 2 two months of being ignored when we were asking for follow ups & time frames! We asked for a refund so we could find a company that could help us, but they refused. Beware!!!

    American Appliance & Mattress - homeappliancerepair - Updated May 2026

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