My washer door wouldn't open. Best appliance came out right away and fixed for a reasonable price.read more

The guy came here on a holiday - Labor Day! I needed a tech and he showed up! After he did his…read morediagnostics and told us his recommendations we went ahead and purchased a new fridge. The problem is that our GE profile French door fridge was only 4 years and 7 months old! So telling you all now...Do not purchase a GE Profile fridge. It's now owned by a Chinese company named Haier. Do not buy these products either. We had a wine cooler by them and only lasted about the same time. So don't waste your money on Haier or GE products. We went back to LG. Highly recommended. Our last LG French door fridge lasted 16 years! Thank you Best Appliance Repair!

First, I live in Fall city, their business is in Auburn, I'm blown away they came this far. My…read morefridge was not cooling , and ice was not being made. I called Monday night, they came Tuesday 5:00pm. Brought the brand name parts of what they thought they would need, which was right. They explained it all, were kind and very knowledgeable about my fridge. If they will come, I will always use them . You can't go wrong with Stau

Very professional and great communication. They were able to come out the same day, and they…read morearrived within the 2-hour window that they originally gave me. They explained everything to me as they went through their assessment and repair of my Frigidaire refrigerator. The price was fair for the repair and the work it required. I have their business card, and I will reach out to them again if I ever need another appliance repaired. I will also refer others to them as well.

Took care of my washer and had it running quickly. Nice workers. Came out right away and follow up…read morewas fast too.

If I could give Expert Appliance Repair six stars, I would. Leo from EZP fixed my Sub-Zero. He's…read moreexcellent and performed quality work at a fair price. I've definitely saved his card and will be using his services in the future. Also, I'm going to share his contact information with my friends.

Our Samsung electric dryer suddenly stopped heating. It would still turn on and tumble, but…read moreproduced no heat at all. With a family of six, going without a dryer wasn't an option. I called Bold & Short, and Vitalii was at our house about an hour and a half later. He diagnosed a failed heating element and had the dryer fixed and running in under an hour. The total came to $382, including parts, labor, and tax. That's very reasonable given how quickly it was done. He also took the time to answer our questions about whether to repair or replace, and gave us a straightforward, no-pressure take on heat pump dryers versus standard electric. He could easily have steered us toward a bigger job, but he didn't. Fast response, quick repair, fair price, and honest advice. We'll definitely call them again and would recommend them to anyone in the area.

Washing machine repair. Easy to schedule, kind, on time, communicative and fixed the issue after…read moreordering a part. Adding to my stable of contractors. Very happy with the process and result.

Lane was amazing! What a good guy. Our fridge had been making noise for a while. He came out and…read moretold me that it was probably one of the fans, but he couldn't be absolutely sure. So, we opted to hold of on the repair. A month later the noise had become much louder, so we called Lane again who had told us that his estimate to fix the fridge would be good for 90 days. He replaced the fan and now no noise! The cost to fix the fridge wasn't bad at all. Lane is a pro!

We had an absolutely amazing experience with Superior Appliances, Lane was knowledgeable, efficient…read moreand kind. We had a part break on our Speed Queen dryer after being recently fixed by a different company who we learned had charged us for a factory part but used a discount part which then broke. Lane walked me through what he was doing, why, and what to be aware of for the future. The work was fast and high quality and we'll definitely be calling again for any needs in the future.

Called out Appliance ER to diagnose the spin issue with my washer. They came out promptly (same…read moreday) determined that the dampers were the issue. Gave me a cost to repair that was well beyond my budget and they fully understood. Would be cheaper to purchase a new machine. But with this knowledge, and quick google search and some YouTube videos I was able to replace these dampers for less than $50 doing it myself. I think Appliance ER's diagnostic fee ($110) added value, and with a little additional work I was able to fix the issue myself.

I hate to write this review, we tried to resolve the issue we had with this company after a poor…read morefix on our Kitchen aid refrigerator. We had a blocked drain line that a contracted (wasn't a direct employee of Appliance ER) technician came out to fix. He was very rough trying to get the lower drawers out of our fridge, Marring the interior of our top of the line Kitchen aid. Not to mention he was much more expensive than another repair we had used this same company for which took much much more time and more parts. we were happy with the care and cost of the previous repair (done by an actual appliance ER employee). Trying to get a fix is like pulling teeth and even when getting insurance information for a claim we are getting incorrect information and "not enough" or not correct information per the insurance company. Several months later I give up and am writing reviews of our bad experience. With all of this said, make sure you have documentation of your condition of appliance before time and ask for an estimate ahead of time being that apparently it can vary WILDLY!

This company is the worst! I would highly recommend using anyone else! They tell you there's a $75…read morediagnostic service fee which is fine and seems standard and it is applied to any work you have them do, what I was not told until they showed up is that they have a flat fee for any fixes that starts at $270. So basically I was already on the hook for the diagnostic and I could either have that deducted from the $270 or pay them the diagnostic and go hire someone else again to diagnose and fix the issue. In my case there was some excess lint in the machine that fit on a paper towel.. it took less than 10 minutes. So I spent $270 to have some lint removed which felt like a rip off but I thought oh well at least it's fixed. Then they said only cash or check, I wanted to use a card so annoying but whatever, I wrote them a check and about a month later they said it didn't go through, I reached out to my bank, no reason it wouldn't go through, but now I have a bill and an extra $35 returned check fee. On top of all this they called me excessively asking for me to post a review, I would assume most reviews are due to that not because people are blown away by the service and feel compelled to share but more so because they don't leave you alone about it.

My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

A technician was able to fix my dishwasher (faulty wiring) for just the diagnostic fee, when a…read moredifferent company told me I'd have to replace the control board. Communication was great throughout the process.

Prompt arrival, extensive breadth of knowledge with my Bosch dryer, patience with answering my…read morequestions. Went beyond in explaining how best to use and maintain the dryer. Clean as a whistle when he completed his work and was ready to leave. Amar was the best!

We contacted this company on a Saturday night after our LG washer was refusing to drain after all…read moreof my diy attempts to fix it. Not only did Stanislav come out within 24 hours, on a weekend with no upcharge, but after 30 minutes of test cycles he discovered that there weren't any issues and explained how we probably needed to change soap, use less, and not pack as much laundry into the washer (we've had this washer for six years and this was the first time this ever happened). He gave us some things to watch out for (error codes, etc) and some tips to avoid this again, while mentioning he had some parts in his truck to replace a pump, but he didn't think it would do anything and didn't want us to spend unneeded money. While a little embarrassed and out the $99 service call out fee, I appreciate a company that didn't take advantage of us and install unneeded parts just to make a quick buck. We'll be calling this company again the next time if something is (actually) broken. Respect to Pro Appliance Repair's Seattle team and Stanislav especially.

They came to fix my microwave. They supposedly fixed it - is stopped running after a month and two…read moredays (((

Excellent service. Knowledgeable…read more Really care for their customers. Very prompt and communicative

Our technician Alex was very competent, he solved the issue in no time and was really thoroughread more