Great communication, fair price, prompt return of device. Very friendly and helpful. We will use…read moreagain if we ever need a repair

I was so pleased with my transaction from start to finish. I sent a message by text that was…read moreresponded to very quickly went next day. Pulled up to owners home (hone based) texted I had arrived (no appointment) came out spoke to me and he already knew I needed cracked screen replaced, within 30 min phone was done. It was less than 30 but close. Paid by card and was on my home. Owner was knowledgeable, professional. He even put a new screensaver on for me. I was very pleased with my service and highly recommend the service.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

I needed a soldered in fuse replaced on a circuit board. He communicated well through the entire…read moreprocess. Picked the part up at my house and dropped it off all while I was at work. He sent videos and pictures of the work and testing before he dropped it off. He even followed up later on to make sure everything went well. Would absolutely use his services again! Pricing was more than reasonable for the service provided. Thank you!

My laptop stopped working after my cat laid on it and I though she broke the screen. It was not…read moreturning on. Isaac got it to work and turn on within minutes. He also helped me set up my wireless printer that I thought was also broken. He was very patient and taught me what to do at home.

They did an awesome job!!!! I cracked my camera lens & had no idea where to get it fixed. Yelp…read morebrought me here & they DELIVERED. The service was fast, professional, reasonably priced & super friendly staff!! I recommend this business to fix all your iPhone or gaget issues. Thank you so much!

Old school electronics tech with decades of experience now working out of his clean garage. Victor…read moreis a nice, personable, and humorous man who is also serious about his work. I recommend taking any vintage electronics to him. He's reasonably priced too. I thought I would drop off my item but he asked if I had time to wait so he could quickly diagnose my item - which he did.

From the owner: Repair and service for HI-FI audio equipment, medical, industrial, science electronics. Kenwood,…read morePioneer, McIntosh, Marantz, Krell, Conrad Johnson, Sonic Frontier, Phase linear, Accuphase , Sony, Mark Levinson, Onkyo, Carver, Fluke , Matsushita , Sansui, Marantz, and more. Solid state and vacuum tube design. Vintage, unique, historical, sentimental, collectible and one-of-a-kind electronics is our job. Medical , industrial, and science electronics are also our field. Service in home available. Service call/visit available for local customers for diagnostic, evaluation, and estimate is $100. Company website - provolab.com. We don't service speakers , laptops or phones. We don't work on cheap, massive production equipment unless there are some special conditions. Tel. 253-632-4967. email vorona2227@yahoo.com. Professional electronics service repair tech. 25 years in business. Thank you.

If I ever need repair of a computer or resolution of some problem with my computer, I will…read moredefinitely make this my first choice. As one who has worked with both hardware and software over a long career, I was totally mystified when my relatively new laptop would not boot up or even produce a display. I brought it to An (the proprietor) and was stunned how quickly he determined the problem (Microsoft BitLocker issues) and had me on my way at no charge. I offered and would have gladly paid, but he declined. This is the sort of service I seldom see any more, and I couldn't recommend A Solution Repair Shop any more highly.

I desperately needed help after riding over my Macbook Air laptop with my power wheelchair!…read moreFortunately it'd been lying face up on the floor, so just the screen side was toast. And even more fortunate, I live only blocks away from A-Solution Repair Shop, who by-far had the best reviews of repairs in Western WA, let alone downtown Renton! And fortunately again, An had a Macbook Air screen that fit may laptop. In a couple of hours and for a reasonable cost, I got my computer back & working like nothing had ever happened. Well, the computer's top & bottom are different colors but I think it looks kinda cool and definitely unique and it's a reminder to me to be more careful with my toys. An was, as others have said, super helpful plus he has a great sense of humor!

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

great service, easy and great price. Didn't even have to leave my neighborhood, it was so handyread more

I highly recommend. Very kind and informed. repaired my broken phone screen in under one hour with…read morea warranty. it's so convenient that they can come to you so you aren't stranded somewhere without your phone.

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Customer service was friendly and personable. Japheth was a joy to work with and got my iPhone…read morescreen fixed quickly and for the estimated price. I fully recommend. My family also has brought multiple items here for repair and recommend this shop as well.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

Let me first start by saying it was a privilege and honor to work with Who's Your Date. These guys…read moredid a phenomenal job repairing my laptop screen, which I cracked a couple of months ago. I immediately searched for a company that could fix it right away. Based on their top-ranked data, I can understand why. Their speedy repair and customer service that is so personable, taking the time to understand customer concerns and address them most efficiently. Had I gone through HP, it would've been double the price, and taken longer to get my product back due to shipping, etc. I find it difficult to articulate the extent of my gratitude for the assistance they provided. If you're in the Tacoma area or nearby and you're experiencing similar issues, I highly recommend checking out Who's Your Data. You will not be disappointed.