Do not use this company. I have been in the real estate business for over 30 years and have done many fumigations with various companies. I decided to switch companies because of cost. I had my house in Manhattan beach fumigated by this company. None of the plants or the weeds under the tent was affected in any way. This is a clear sign of fumigation failure. America west Termite did not take any responsibility and their response was unless you open the walls and show us there are live termites flying around we are not going to do anything to address your issues. If their fumigation does not kill any plants or weeds under the tent, it will clearly not kill any termites. Pay a few hundred dollars more and go with a reputable company that stands behind their customers. Don't waste your money with this company. read more

America West Termite Co - Photos of weeds under the tent - Pest Control Near Me - Los Alamitos, California

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If you have tile roofing, RUN AWAY. They will break your tiles (count 300+) and claim it is normal after fumigation with no remorse. Unprofessional and we had to replace our entire roof as a result. After service pictures are attached, you be the judge of their work. read more

America West Termite Co - Pest Control Near Me - Los Alamitos, California

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We've used this company twice, they were recommended by our escrow company. Both properties had to be fumed, one of them had extensive termite damage that had to be repaired. Both times all services were performed exactly as they promised. They showed on time, were very flexible when I had to change the dates on one of the properties. read more

Have scheduled two maintenance repair services with this company and both time they turn out to be no shows with no communication until after the time window when they were supposed to have done the service. read more

Have used America West for over 20 years. Their inspectors are knowledgeable, fair and easy to work with. The quality of their work is very good, too. I recommend them wholeheartedly. read more

America West Tremote is great! We used them in 2021 to fumigate our home. We had both subterranean and dry wood termites. In 2023, my mother used them for her home. Both experiences were great. They took care of the problem and were pleasant to work with. It's never dun To deal with termites, but they made the process as easy as possible. read more

The employees of America West Termite were extremely professional, knowledgeable and efficient. They took pride in their craftsmanship as evidenced by the incredible quality of their results. We could not have asked for better service. We highly recommend this service team! read more

This company is the best of the best in any industry. Especially Christa!!! She is so friendly, helpful and responsive. They did work on my house and it was perfect. There is no other company that even compares. I would HIGHLY recommend them for any of your termite needs. You will not be disappointed!!!!! read more

Called the company for fumigation and provide an estimate. They said they will charge $95 to do the inspection and estimation. Very disappointed. This is the first company charges $95 for inspection. Beware!! read more

America West is the only termite company I will use for my home. They have been in business for a long time for a reason...they have excellent customer service, they're professional & get the job done in a timely manner. I will continue to use them & refer them to family & friends. read more

We had the team at America West come out to do an inspection at our home. They responded quickly with the report and we were able to set up a work schedule. The guys worked fast and cleaned up after themselves. Reasonably priced and good work! read more

I highly recommend America West Termite! They were reliable, easy to communicate with, and answered all of my questions prior to completing the job at my residence. read more

We utilized America West Termite at the end of 2022 and it was our first service with them. Christa, the office staff, was really professional and so knowledgeable with questions we asked. We learned about the different pests around our area, inspection and fumigation process. They arrived on time, started promptly and completed the job in a timely manner. The workers were respectful and thorough with the process. They cleaned up like they weren't even here. We would highly recommend their business. read more

HORRIBLE CUSTOMER SERVICE! I scheduled an appointment last week for them to come out and treat live termites that were getting into my house. They said the soonest they can come out was 6 days. They never showed up. I called the office to ask what happened. They apologized and said they won't be out to treat for another 6 days. WTF Unfortunately, they are under contract with my association and I'm limited to only use them. If I had the option I would use T&P Solutions Inc. As a realtor, this is the company I stick with. They have the best quality service. read more

Great service and excellent quality work! Paul Ashton and his crew made a big termite repairs a snap for us. Quick response and estimate, good pricing, arrived on time and worked with our garaged door installer to coordinate demo of old door, repair of framing, and installation of new door in one day! Restored my faith in humanity! read more

Great company with good customer service. I didn't feel like I got fleeced like what often happens with other termite companies. Came out, did the inspection. A week later treated the areas. Showed up on time and were friendly. read more

Excellent termite company !!! I was referred over to America West Termite. They were quick in setting up an inspection in a timely manner due to my situation. Paul came out and was very thorough and worked with me on setting up the work to be completed in a timely manner to coordinate with other repairs I had going on at the same time. I was very happy with the completion of all wood repairs done to the exterior of my home. I have seen a lot of crappy repairs done by other termite companies, but America West went above and beyond and I will definitely use them again and refer anyone I know to them. read more

This company is garbage. They did they original inspection when we were buying our house. Their report on our house came back with very little termite damage despite the age our house. They replaced a few boards and did minor work according to their report. I was very surprised they didn't find anything else. Turns out they didn't really look. I had to call them back out for obvious termite damage in easily accessible areas of the house. This fell under their year warranty, but they still fought me on fixing it. "This damage probably happened after our technician inspected". A post was eaten by termites in a few months? Yeah right! 6 months later again I'm seeing droppings from our outdoor patio roof they claimed to have inspected. The inspector we hired from another company said the beam has been eaten through and that it's been going on for years. So yeah, stay away from this company, there are a ton of reputable companies out there that do great work. read more

3.4 rating is extremely generous, would never use America West Termite! Statements and commitments made at inspection were no reflected on quote. was told not to fumigate but to treat only. The report recommendation was to fumigate but quote was treat only. Stated that I wanted to treat only. Report stated that building was a slab foundation not true, my home is a raised foundation, obviously there was no inspection for subterranean termites. This company was recommended by a realtor, I would include in escrow instructions for any home i was purchasing that America West not be used for the inspection. read more

Top notch customer service, top notch inspectors, top notch company. I was referred to them by my broker and I'm glad he did. Dean and Bob went above and beyond the normal..while in a pinch they both came out to the property within 20 min and saved my a*%. Thanks a lot guys, I now will look NO FURTHER when referring or hiring a termite company. read more

I did not use this company for fumigation but we planned on it. We just bought a house and the previous owners had an inspection with AWT. We contacted them and provided our information and asked them not to disturb the previous owners prior to moving. Dean assured us that would be fine. Then several days later the previous owners notified us they had received our contact via email. We hadn't heard from AWT. We notified AWT they had violated our trust and we were going to look for other providers. Dean was bewildered and very apologetic when we notified him of the mix up. read more

Total con job... did hundreds of dollars of damage to our landscaping and did not complete the job as contracted. Now they hang up if I call and will not return a call... see you in small claims. They are not licensed by the state contracting board FYI read more

America West Termite Co - They used our DG to hold down the tent and left it spread all around the house, and holes where they broke through the weed barrier - Pest Control Near Me - Los Alamitos, California

We picked AWT because our neighborhood recommended! Their first phase/inspection and the phase after/ repair of damages done by termites and dry wrought were exceptional and their wood crew made some impossible task possible and I was very impressed. However, when came to fumigation which was the main reason for hiring a termite company, they disappointed me big time! Fumigation companies are the cover of this industry and "TENTING" companies are the subcontractors. As much as I was pleased with the 1st and 2nd phase which are solely AWT, I was extremely disappointed with the "TENTING" Company (Royalty). Of course, Dean, Bob, Tracy and the crew were all helpful and the wood crew were exceptional. But the main event, "TENTING" had left a horrible taste in my mouth. Carelessness, not paying attention to harm roof tiles, (by walking on clay tiles as it was a flat roof resulted 23 broken tiles costing $800 and they said; "aren't liable because of nature of clay tiles"), harm plants which were not covered by the tent by walking all over them. I have a feeling, I have made myself clear. Sorry AWT Co. But you asked me to give a review and this is the best I can do. I have rated a 2 star overall but your "wood crew" deserves 5 stars. If ever, I have to do this again, I reconsider unless AWT uses other TENTING Co. read more

Dean was very nice and helpful with saving me some money, but when it came time to fumigate I was never informed of the fact that it is sub-contracted to Megafume, I'm Orange. Had I known, I would have gone elsewhere, they were rude and unprofessional and never communicated 30 mins before showing up as mentioned. I was then stuck under a tent opening each door I'm the dark with a guy who didn't have a flashlight so I had to use my phone light. Very uncomfortable for a woman to be in that vulnerable situation. Dean did offer to talk with the company about my experience and did save me some money, but I think it's unfair not to disclose that it's sub-contracted and the name of that company. read more

America West Termite is the best! Dean and Paul have been providing me great customer service for years! They have done close to over 100,000 dollars worth of repairs on all my listings and they keep providing top notch service. If your looking for an honest reputable Termite Company call America West Termite today! Another happy customer, Mike Capobianco read more

HORRIBLE SERVICE & HORRIBLE customer service. Unfortunately the sellers of our house chose to use this company while we were in escrow and 5 months later they still are not capable of handling termites. Asking them to tent the garage after three failed blind treatments is not what they "recommend". At this rate they'd have to come out once a month to treat the termites every time we find them. DONT USE THIS COMPANY read more

Fantastic Termite company!! I used them a couple years ago to get rid of my termite problem abd they were great. I called them again to come do an inspection and set up a control since I trust in their company and the people who work for them. I am very happy with the work they do and provide. If you ever need a termite company this is the company to go with. read more

They just treated our subterranean termites this past Monday. Their price was competitive. They arrived within the time window scheduled, and were able to get the job completed fast. Everything went smoothly and they cleaned up the treated area nicely. The part I like most about them is that they went above and beyond to accommodate us. We recently had a water damage and in the midst of this disaster we found there was termite. The buildback of our house was pending on the completion of termite treatment, so we needed it done as soon as possible. After Dean and Tracy (and another lady) listened to our problem, they understood the urgency; even though they were fully booked for this week, they made calls and adjusted the schedules to move our job up and help us out. We truly appreciate this great customer service! read more

Unfortunately this company really needs some help.. my first issue was i'm not your friend I'm the client and I should be treated as such. But I didn't need to write a review about that. I didn't pay for them to paint but they replaced some of the wood & primed the wood and were completely sloppy with it, there's paint all over the place on places they didn't treat. When I reached out to Dorene to find out what the deal that they just told me to refer to some packet that explained where they painted like I was supposed to understand any of that...but I also was going to be able to get over that, however the fun new issue that we have is in a main area where they were placed a lot of the wood they didn't put it back up with any care and left many large areas exposed. We now are battling a birds nest issue. The lack of customer and over all service detail just was NOT GOOD. I can say the men that did the work were nice but clearing were playing around way too much, maybe it was an over sight but there was way too many issues for this to just be a one time thing. I just hope the termite issue is actually gone because I will have to hire someone else to come out and fix it smh read more

As a Realtor I deal with multiple termite companies and must say America West Termite is top notch. Had a deal in Long Beach and needed to get a last minute termite inspection. Dorene is the office responded instantly and had the inspection schedule for the next day. Paul was our inspector and he was professional and on time, he provided a verbal recap and supplied the report first thing the next day. If you need any work done give America West Termite Co a call, you won't be disappointed. Thanks for everything! read more

Paul and his crew are the best in the industry. As a Realtor, I have seen the work of many Pest Control companies and America West is the most thorough, knowledgeable and respectful. They consistently meet and/or exceed expectations. Quality work done completely and timely. I highly recommend Paul and America West. They are the only Pest company I use in my business. read more

AWT was wonderful every step of the way. They kept me informed, stayed right on schedule and finished on time. They did all the necessary repairs before treating and tenting the house. They even painted! I've had so many contractors work at my house and I usually have to clean up after them. AWT did not damage anything and put everything back in place--even things I thought I would have to do. I could not be more pleased. read more

I hired this company because they did work on my house when I bought it and also recently on my mother's home when it was sold. I had evidence of termites in my home and figured after 19 years an inspection was needed in that area and elsewhere. Bob came out and inspected my home and even though I initially just wanted to spot treat, after doing some research I decided to have my house tented. The two men, Jason & Chet who were sent out to do the initial wood repairs on my front and back porch railings, gas meter box, and my side garage door were on time, very thorough and neat! They also removed some old cardboard left behind by someone years ago from under my house and treated that area for subterranean termites. Dean in the office has been informative and patient with all my questions during this process too as has Tracey. My house will be tented this weekend, but so far the process has gone well. read more

I wish I had read the Yelp reviews before working with this company. They broke our garage door, and refused to take responsibility for it. I was told that there's no way that they could have done that, but they were the only vendor on the property when it happened. In addition, everyone that I dealt with at the company was rude. read more

I can't remember having a worse experience with a company... ever. The previous owners of my home hired them to do termite work via the escrow process. They hired this company because they were the cheapest quote they could get (they tried several places before going back to America West whom they had used prior). Needless to say, the termites came back and I had to tent the house--only 6 weeks after moving in. To their credit they tented for free---but this was the most EXPENSIVE free service I have ever had! My house was robbed while under the tent (you should know termite companies take NO responsibility for this in general--and America West is no exception. Also did they NOT offer to help in any way or offer any kind of condolence or resources--even though I asked them via email what they do in cases like this). While they did inform me of the burglary when their technician discovered it, they could provide me no specific details about the incident when they called to inform me. When I called to follow up and get information for the police report, they did not return my calls in a timely fashion so that I could provide the police with the information I needed to give them. They also "secured" my home after the break-in (disrupting finger print evidence) and took all the extra keys out of my house (without telling me they had the keys), making me think the thieves had stolen my house keys--prompting an unnecessary lock change. So, the company may give cheap quotes--but they give cheaper service. Avoid Avoid Avoid--unless you want terrible service, no empathy or help with your losses, and reoccurring termites! read more

Thank you America West! I only post reviews for the best experiences, and needless to say, hiring them was the BEST choice I've made since owning my own place. I was nervous to have someone working on my place since I knew very little about what they actually had to do, let alone how much I would pay for all they did. I loved that they took the time to educate me, worked with my budget, and made me feel incredibly comfortable with everything. They put up with my incessant questions and constant worrying with such professional courtesy. By the end of everything I felt like they were family! Thank you America West. You were truly a blessing! read more

Called America West Termite and asked for a quote, they came out spent 30 min. looking inside and outside, and gave a quote. I thought the quote was too high so I received another which I went with. Since then I have been receiving a bill for an inspection fee for $ 50.00. The Company has threatened collections which could adversely affect my credit score. I've called the company to reason with them but, they have been very rude. I finally filed a complaint with the "Structural Pest Control Board" and sent a copy to America West. America West claims that "The state has no concern or jurisdiction over fees we charge". So I guess America West Termite is above the law and can do whatever it feels like, claiming a quote is an inspection and therefore entitles them to a fee. DON'T CALL THIS COMPANY FOR A QUOTE! read more

Company tented our home when we moved in, but refused to honor warranty thereafter. Also, nasty over the phone and hung up on us. read more

We would never do business with the company again. Top to bottom they are rude, unprofessional, unreliable, and untruthful. They could care less about the customer. We tried to discuss the multiple issues we had with the company with management/owner and they did not want to listen. They did not take responsibility for the damage they did and the repair work was substandard. Bill read more

Recently moved and had America West come out to do an inspection. I had the best experience with them. I recommend them to everyone I know. The office staff was courteous and helpful when I called to make an appointment. The inspector was named Paul. He was a real professional, very efficient. He even pointed out things that I should keep an eye on. Two thumbs up! read more