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    Alts - Upper West

    4.5 (142 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

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    Response time

    5 hours

    Response rate

    100%

    Services - Alts - Upper West

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    1 More Service

    Custom tailoring

    Alts - Upper West Photos

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    1 month ago

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    7 days ago

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    4 months ago

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    2 months ago

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    3 months ago

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    2 months ago

    I got a dress tailored by Violeta and she was great! Very honest and the alteration came out amazing!

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    1 month ago

    Extremely unfriendly staff, I just left after waiting for 10 minutes to be acknowledged.

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    5 months ago

    Fantastic customer service! The staff is very friendly and their alterations are perfect!

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    7 months ago

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    10 months ago

    Excellent customer service. Zade is the best, kind and knows her craft. Would definitely come again

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    Amanda B.

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    4 months ago

    Great tailor! Took my complicated request and delivered! I had multiple pieces and love them all. Highly recommend!

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    10 months ago

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    11 months ago

    Seen very quickly as a walk in. Rush job and they were so friendly and accommodating. Highly recommend!

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    4 months ago

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    11 months ago

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    11 months ago

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    6 months ago

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    10 months ago

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    6 months ago

    Zade is the best. super friendly, quick, and knows exactly what I need. Highly recommend!!

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    6 months ago

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    11 months ago

    Awesome experience! Very fast and friendly staff. Highly recommend Alts for any tailoring.

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    7 months ago

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    8 months ago

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    1 year ago

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    2 years ago

    this is for Gala Prymost at the 87th st location on the east side! she's excellent and honest and has a great eye! so glad to have met her!

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    Page 1 of 4

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    Review Highlights - Alts - Upper West

    Altina was very helpful and attentive during my fitting and I know the alteration will come out great.

    Mentioned in 23 reviews

    Read more highlights

    The Stitch - One of our seamstress doing an emergency zipper repair on a wedding gown.

    The Stitch

    (66 reviews)

    $$

    Midtown West

    I needed to have my rhythm dress altered a week before a dance competition. I completed the new…read morecustomer form on their website and I received a response in less than 1 business day. I explained my competition was less than 2 weeks away and needed to alterations. Alessandro was able to schedule a fitting appointment for the very next day and they were able to expedite my dress. I was able to pickup my dress three business days later. The team at The Stitch are not only friendly, aattentive, they also take the time to explain the work that will be done and provide suggestions based on their extensive knowledge and experience. I highly recommend The Stitch to anyone looking for alterations, garment design and more.

    Unfortunately I had a very poor experience here and will not be back…read more For starters you have to enter a fabric shop and descend the stairs in the back of the shop to get to where they do the alterations. The place to change was simply a thin black fabric sheet that was nearly see through strung up next to the water heater/furnace. Needless to say this made me very weary of changing knowing there were many men in the shop just on the other side of the curtain. I had a bridesmaid dress that needed to be hemmed and brought it in without bothering to bring the high heels I intended to wear with it because I was experiencing some foot swelling and they wouldn't have fit my foot at the time to begin with. I immediately addressed this with the person marking the dress and told them my heels were about 4 inches high so to please add on an additional 3- 3 1/2 inches to the height indicated so the dress would still be floor length when I wear the heels. The communication between myself and the person marking the dress was extremely clear and there were even written notes indicating the extra length to be kept on the dress. I was surprised by the price for the hemming, but they justified the dress was 3 layers and I had to pay prior to them doing the work and they even asked for a tip upfront too! I left the shop confident everything would turn out as expected, as I assumed the high price would guarantee a job well done. Within a week the dress was ready for pickup and I check the seems before leaving, but do not bother trying on the dress as I trusted they did exactly as we had agreed upon. The seems did not look very nice to me, a touch sloppy and wasn't completely straight, but at the end of the day I knew no one else would be looking closely so I accepted the dress and left. I tried on the dress at home only to find out it was even shorter than where the markings were during the fitting! Even flat-footed without any shoes on, the dress did not touch the ground. It was a disaster once I put my intended high heels on and it was the equivalent of high-waters but with a dress. In a panic I text or email them and even provide photos. They say I could bring it back, but by that point I only had a few days before the wedding and even if they let out the seems, one inch of fabric was not enough when it was missing at least 3 inches! They did go so far as to offering to purchase me another dress and to redo the hemming which I do think was above and beyond in attempting to make it right, but the dress was a special order color and there was no way to get another one in time. I finally spoke to the bride who just didn't want to risk the dress getting more messed up and asked to keep it as-is and the final resolution I received from the business was just a vague offer to discount a future service, no offer to even partially refund me for the poor work that had already been paid for. I ended up having to wear some much lower shoes and just bend my legs a bit in the photos so my dress looked the same length as the other bridesmaids. Overall my experience here was poor and I wouldn't want to risk another special occasion garment coming out not as expected. With so many other shops offering alterations in the area for a similar or cheaper price point I would choose another place.

    Alts - Upper West - sewingalterations - Updated July 2026

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