I worked for these fucking drug addicts. Realized one month into the job I would rather be on crack. So it's winter 2019 I call Josh on a moving job for some company. Mainly desks and computers. Reality set in realized Arnold Joshua slusher born Nov 9 1985 new York Ave New did not give a single fuck if things broke. So I left I would honestly rather hire Nancy Pelosi to move my shit than these dogs in their hole filled trucks. read more

Trevor and Seth killed it on my move today. They showed up ready to go and got straight to work. I was given an estimate for 3-5 hours, they got it done in 2. I hired a moving company for the ease and peace of mind and that is exactly what I got with Altitude. As I'm sure everyone knows, moving is extremely stressful, but Trevor and Seth made it anything but that. They did everything by the book; wrapped up any glass I had in bubble wrap and blankets, handled everything fragile with utmost care, and were very proficient with splitting up tasks and getting everything done in the most logical and time efficient manner. Thanks again to Trevor and Seth, couldn't have asked for 2 better dudes to get this job done! read more

From the first phone call to schedule my living social deal, the confirmation call the night before, the arrival - all was very professional. The actual move consisted of emptying my professional office through an office building, down the elevator, out double glass doors, kind of a pain, with about half the stuff going to my home, where they picked up a bunch more stuff, moved the office stuff in and took the truck to storage. I literally told them one time which I them items I needed where and they got it all right. They wrapped all the 'quality' furniture and didn't wrap the stuff I said not to worry about. No damage to anything at all. They unloaded everything neatly into storage, and made sure the specific items I asked for access to were up front where I could get them. It took a little longer than I thought, but it ware more due to the fact one of the 2 elevators in the building was down, a bunch of trucks and cars were parked in the way at storage and as is usually the case, I had a lot more stuff than I realized. I will absolutely hire them again in a few months when we sell our house and move out of state. read more

Oh dear, where to start.... On a positive, I think. When they finally arrived, the two guys were great. Helpful, intelligent, competent. That's it. Now the downside - maybe due to using a groupon - the initial response was terrible. They at first did not call me back, and I needed to call a couple more times to get an email confirmation and a 3-hr window. When much of that window had ticked by and it was getting close to close of business. The dispatcher blatantly lied to me, telling me they were on their way when they weren't. Instead, the truck had broken down. So I was left after close of business and outside the window, wondering if they were even going to show up. They did, finally, one hour after the outside window and no courtesy call from the office. Moving is anxiety provoking enough without these fools. Never again. read more

Scheduled an appointment 3 weeks in advance. Movers were supposed to come from 5-7pm. I tried calling the office multiple times to confirm movers were coming- went straight to voicemail). A mover called me at 730pm to tell me he was running late and would be at my apt until 9. 930 rolled around - still nobody here. Next morning comes around and the office calls asking me how my move was- they're shocked nobody came. They arrange me in a 3-5pm move- nobody shows. The move is pushed from 5-7. It's 7pm now and nobody has called. Supposed to be out of my apt 2 hours ago. All in all this company sucks don't use them. Moving is stressful enough as in and this company just multiplied the stress level. read more

I have had some terrible experiences with movers in the past. Doing business with Altitude was not one of those experiences. Their quote was straight forward, note you really need to let them know exactly what you have. They operated on a window system which actually made a lot of sense and they kept me up to date on when I was going to be in the schedule. Then the guys arrived and proved that caring is really what it takes to make a stressful move not so stressful. They wrapped everything (this takes more time than some places) and I appreciated that as I have a lot of unique one of a kind pieces and this move was the first time I have ever had all my stuff show up in that nice of condition. Once the guys had all the stuff in my place they even helped me put my furniture together. Great job guys, I will be calling you on my next move too! read more

If I could give this company a negative star I would. Rude and misleading are the only words that describe them. I called to get a quote, then called again a week later to schedule and "somehow" the rate increased by over half of the original quote. Of course I was wrong and they don't know where this mystery quote came from. Rather than try to give a discount or work with the customer she said "I apologize for how you felt that you got that quote"....HUH?! The rude lady that answers was combative and awful on the phone rather than helpful and customer service oriented. I can only imagine how horrible the actual move would be if they treat potential customers this way in the beginning! HAPPY I DID NOT choose them!! read more

DO NOT USE THIS COMPANY. I would give it a 0 if I could. Scheduled a move 2 weeks prior to the move date. Called multiple times to confirm our move no answer. I would think a moving company would make it a priority to be there especially when being paid a good amount of money. This wasted an entire day off. It is incredibly rude to waste people's time especially when you can't even get ahold of them. Probably the worst costumer service I've ever dealt with. Is the company closing? Is that why no one answers when they are open? Save yourself the frustration and go with another company! read more

We just moved last week using altitude movers, they did everything from quickly packing all our stuff to moving it to our new place. It was done so fast and efficiently i was blown away. The guys that came to help us were great. They even put up with me following them around and making sure they packed things correctly, their packing was just perfect, all our stuff arrived in perfect condition, fantastic service. read more

The worst of the worst. Avoid this company! They didn't show up until 6 pm, saying that their truck was broken down. Only 3 movers came (I requested 4), one of whom was admin lady. The didn't get the job done and left at 8:30 pm because of "bad weather". They made my moving day a disaster! read more

I have moved many times in the United States, and internationally. Never have I ever had such a botched move. John the owner called me on Monday before my move to confirm everything was a go. On Thursday when I was expecting the packers, at 10:30 am I called to see when they would be arriving. The response on the phone was "Oh! can you hold a minute", she came back on the phone and apologized, but my move had been cancelled. I said I had not cancelled. They said they would send out a crew that afternoon when they finished up with the job they were on. At 9 pm, the packers were in my driveway. I was in my way to bed and told them to come back in the morning. The neat Day they showed up around noon. I talked with John the Manager, about the time and that they weren't going to be able to get the packing and moving done That day. So Friday night at 8:30 they had packed the 2 trucks they brought. John the owner, wanted them to take everything to my new house and unload. He was very difficult to work with, said he needed the trucks for other moves, I told him we were not unloading that night, the weather was bad, blowing snow. I told him it's not my fault he didn't confirm the 'cancellation' and I was his primary concern. He got very angry and hung up on me. His crew even called him and said that the unload, wasn't going to happen. The crew took the two trucks, (which by the way, I needed 4, their Estimater was way off, also ran short on boxes). The next morning I got a call saying they would be out, so I was at my house waiting for the packers to show up and finish packing, they showed up at my new place, so I had to drive over there so they could unload. Once they unloaded, I was I formed that I had to pay what I owed up to the point, and if I didn't, they were instructed to leave and not return to the other house to finish packing. We got back to the other house, after I paid, they finished packing and moving my things back to the new house, it was 10 pm when they finished. For my trouble he gave me 5% discount. I do have to give kudos to the moving crew, I actually felt sorry for them. So after reading my review, hire at your own risk. read more

Ben, Arthur, and Chris moved me into my new house and made the move so stress free! I felt that they went above and beyond to make sure that my stuff was protected and not damaged. They communicated well with me through out the process and were very kind. I appreciate their work. They truly did a great job! read more

Altitude Movers was awesome from start to finish. I had to move on a really short notice, but they were able to fit me in their schedule. Dawn in customer service was very friendly and helpful. The two movers called to say they could be at my place earlier than expected, which was great. Once they arrived, they were professional and fast. Overall, I was really pleased and would recommend them. read more

Better later, than never. After a terrible moving experience, I got a quite surprising phone call last week. John, the owner, called to apologize profusely for his team's actions and to personally inform me that Megan, the office lady, and Dominick, the team leader in our move last July, were no longer with the company. Quite the balls that must have taken considering it was almost 10 months ago. Many business owners could have just scratched us for a loss and moved on opposed to offering us a sincere apology. Thank you for being a stand up guy and taking the time to call us knowing full well you would probably take a beating for it. Apology accepted. read more

worse experiences ever! My move was scheduled between 9-11, a women from the office called and pushed it back to 12-1 because the truck broke down or something around 2 nothing called she told me half hour then it was 4 nothing she keep saying they had to get the truck which didn't make sense that it would take 7 plus hours to get a truck, I had be out of my apartment by 5 so they basically cost me more money by not being out on time or showing up!I called a different local mover who informed me he had 4 other people call saying they never showed up for their move either! read more

AVOID THIS COMPANY AT ALL COSTS. They also DBA Die Hard Home Services. The owner, John Piccone also owns Stallion Moving Services (under a separate legal entity as per the CO Secretary of State page). This company is nothing but trouble. My troubles started Wednesday, August 27th. Altitude was contracted to complete a FULL PACK on 27th with a 5.8 mile move to the new residence on the 28th. On Wednesday, they finally show up at 11:50 am. I was told they would be "dispatched" between 9 and 11 am however, it was only a 28 minute drive from their warehouse to my house. Still can't figure out what happened to nearly 20 minutes there I was charged for. When they show up, there's only 2 men with less than 30 boxes to pack an 1800 sq. foot house. After calling their office 15 times, I finally get someone on the phone to let them know this is completely unacceptable, both in the number of men and the quantity of supplies. I was ensured that wardrobe boxes would be included to load the closets in (these never showed and clothes were just shoved in boxes). Over 1/3 of the boxes weren't even labeled (we found this out when they started moving). They finally finished packing at 7 pm on Wednesday. I was promised by both the crew leader AND the office that we would be the first crew dispatched on the 28th and that they would be there by 9 am. So the 28th rolls around. By 10 am, nobody has showed up and I call the office (at least another 15 times before anyone answers). At this point I'm told that they will be there in less than 30 minutes. Once again, it's after 11 am before they show up and this time with only 3 men to load and move the house. I am on the phone with Dawn (who supposedly is the office manager) immediately informing her that neither the quantity of men nor the time they arrived is acceptable. I am promised that an additional crew is on their way. This is in between the little giggles that Dawn is giving me (apparently she thought it was funny). Fast forward to 3:15 pm. The second crew hasn't arrived and they still haven't packed the first truck. Back on the phone with the office again. More promises of a 2nd crew. "They are coming back in from other jobs" is what I'm told and "They will be out shortly". Continue on until 6 pm. The first truck is finally packed and they head to the house. I'm back on the phone with Dawn and suddenly she's become "cough, cough, gag, gag, I'm sick." Same old spiel. "Crew is on there way...." The first truck is unloaded at 8:30 pm and only one additional man has showed up to help. Keep in mind that they didn't even pack "whole" pieces of furniture so that at least someone could start putting stuff together. 30 calls later, I get hold of Dawn AGAIN. I'm told this time that Scott (who is apparently the general manager, but doesn't have a driver's license and never gave his last name) is on his way with 4 more guys and another truck and that they'll be there in 20 minutes. 9 pm comes and goes and nobody shows. Scott finally calls me at 9:20 pm and says that he and 4 others are actually on their way. I am irate by this point but not abusive or mistreating of their staff. At 9:45 pm, I get the following text message from Scott: "Sir. It's been difficult to communicate with you in your state of anger. I want you to know that we can and will help you if you stop behavior, if you continue to mistreat our staff we will be unable to do anything for you. As is, we will give you half off the standard cost of the additional crew we can send to complete your job in the interest of helping you and give you 2 hours off the move total as recompense if you agree not to file complaints attack us online, or in any other way." Now, I don't know about anyone else, but this is called BLACKMAIL in my book. This is the type of business that they run. According to Scott, he was "forced" to send the text message from Mr. Piccone. Finally, at 10:15 pm, the 2nd truck and about 6 more men roll in. Scott himself shows up and commits personally that he will be there until the end and the job is done. He also claims in one breath that Mr. Piccone is only the owner and not involved (although enough to threaten blackmail). At 11 pm, the house is finally empty and we begin a caravan to the new place. Everything is finally unloaded by 12:15 am and they start trying to put furniture back together. Of the 3 beds in the house, 2 are put together wrong and will require me to reassemble them. They broke the leg off of a $3,000 Posturepedic-style bed. At 12:30 am, Scott, who committed to being there until the job's done, say "Hey, I'm going to leave. I need to get home to my kids." He actually said this with a straight face while by 11 and 9 year old children are downstairs on the couch because their beds still are put together. At 1:15 am, the last guy walked out the door. read more

This is a two-part review. 1- Altitude Movers - packing service. (ZERO STARS) The absolute WORST. I've moved 13 times in 10 years, and paid to have my household packed 8 of those moves. Boxes were 1/2 full, not even with packing paper to buffer the contents. Entire box of kitchen (pots, pans), 2 solitary pieces of packing paper on top. One food item packed in this box... bread. Dish pack boxes used for lightweight items, and again 1/2 full box and barely used packing paper. I still have a lot to unpack, fingers crossed that I find a piece of jewelry I inadvertently forgot to pack while doing my own personal and fragile items. 2 - Altitude Movers - moving servers. ( ! ! FIVE 5 STARS ! ! + + + ) One of the BEST, EVER! Dakota and Stevon were the best! They were pleasant, honest, respectful of myself and my property. They were clean and were not the normal dregs pulled from the side of the road. They worked hard and didn't abuse the hourly bill rate. read more

Very friendly guys, helpful and careful with the necessary fragile items while still being quick and efficient. Would definitely use their services again. read more

The woman i spoke to on the phone to schedule a move was nice and very helpful. They weren't available the day I wanted so scheduled for the following day. I have tried calling 5 times yesterday and once this morning to confirm that I'm still scheduled for today. All I get is voicemail and have left a message but have not received a callback. Hopefully they show up during the times that are scheduled. Doubt I can find a replacement that late in the day. Update: couldn't get a hold of anyone but one of the guys moving me called this morning to confirm my move. Marshall and Denzel were professional, polite and didn't take their time with loading or unloading the truck. They did a great job and asked questions about how i wanted my stuff done. They weren't rough and careless with my belongings and I would use them again. If it wasn't for the hard time getting hold of anyone at the office I would have given 5 stars. read more

I had Billy, Stevon and Mike S. move me into my new house over the weekend and they did a phenomenal job. I had a lot of new furniture and they did an excellent job wrapping and taking care of everything. The place I moved into was also rather narrow and at the end of the move there was not a single scratch on a wall. They took no breaks and worked hard for the entire time I had them. I would absolutely recommend them to anybody looking for a good move. 4 stars rather than 5 because of the fact that the next hour of billing automatically gets billed after 15 minutes. Therefore, when my hour hit and the heaviest part of the entire move- the dining table- was not yet assembled, of course I had no option but to continue working and therefore incurred an additional $150 charge for 25 minutes of work. read more

We had a terrible experience with Altitude Movers yesterday. We hired them to move our one bedroom apartment and could not believe how slow they were! There were 4 movers from the company moving - one I'm pretty sure was stoned and was moving at turtle pace, one didn't speak any English, and they were all moving incredibly slowly. There were several times where they were basically just standing around not doing anything, and I had to repeatedly ask them to do things that 1) they should have been doing on their own or b) if they didn't think there was anything to do they should have asked. I'm pretty sure myself and our four friends did a lot more than they did, and I had to manage them. I've moved many many times now, with several different companies, and have never experienced this kind of service before. I feel like it's a scam on the part of the company, because if you go over an hour, then they get to charge you an extra $150. When I called to complain that the guys were moving slowly, they didn't apologize, and when I asked them if they could prorate the amount (because it went over 15 minutes, due to their guys being so slow) they said that their system couldn't do so and that they would have to go through a whole review process and talk to the staff. I even offered to pay an extra $50 for the 15 minutes, so we're talking about $100 here. But I guess they would get that money and this really awful Yelp review. Definitely don't use these guys. There are much better companies with much better support staff in the Denver area. read more

I don't think I can say enough positive things about our experience with Altitude Movers. Easy to book, they called to confirm the time the movers would arrive the day prior (seriously, that's SO RARE as most moving companies are kind of shady). The time frame they gave us was 9-11am for arrival; Mike and Patrick arrived at 9:50am. They were extremely quick and efficient from the minute they walked in the door. They were careful to wrap and protect our furniture (but they didn't overdo it with the wrapping, I had movers once who spent WAY too long wrapping and it more than doubled the time). They were friendly and respectful of our stuff, and met us over at our new house very quickly once everything was packed up. Now if you own or rent an actual home in Denver, one of the older ones like we do, you know they have pretty tricky doors, stairwells, hallways, etc. Moving big pieces of furniture in our house looked impossible to me but these guys made it look soooo easy. Not one piece was damaged, no damage to our house...in total, from arrival to departure, they were with us for 3 hours. Insane!!! With the Yelp deal it ended up being a SERIOUS bargain. Mike and Patrick were absolutely worth every penny and then some. I can't recommend Altitude enough! read more

Let me preface this review by saying that I have moved many times over the past 20 years, both on my own and using local movers, so I have experience with the process of moving. Unfortunately, this move was a frustrating and expensive debacle. While there are numerous examples of how this all went wrong, following are a few highlights: * Inexperience: While the crew were very nice people, it was quickly apparent that they were quite inexperienced. One of the movers appeared to be very new, possibly their first job. As an example, this person did not know how to use a screwdriver and was removing screws using pliers (which they called "the squeezy thing"). The two others seemed to have some level of experience, but still did not know basics such as how to use straps to carry a mattress, etc. At one point, a passerby on the street ran over to correct one of them on how to safely use a hand truck on a ramp. They repeatedly asked us how they should load the truck. However, I made sure to take care of them throughout the day including providing bottled waters, Gatorade, and buying lunch. * Poor handling, and unprofessional: They did not wrap or protect any of my furniture, even after saying that they would at the beginning of the move. As a result, several items were damaged. Further, they did not bring any tools with them and I had to supply the necessary tools (e.g., a screwdriver) to take apart the bed frames. I have never before seen professional movers who did not wrap furniture or bring tools with them. Further, there appeared to be some sort of dissent between two of the crew as they bickered over policies and procedures. * Overcharged: I discussed some of my concerns over the phone with the owner, John, at the end of the move, which took much longer than expected and involved two trips (and still leaving items behind). He acknowledged that they should have wrapped and protected my furniture, but was fairly dismissive of my other concerns. He agreed to lower the rate and reduce the move time by one hour, which I accepted as I just wanted the whole thing to be done and over. Please note, the final move time and price were way over any that I have ever experienced in the past on similar moves. Also, I could not see the actual invoice at the end of the move as they were having me sign it electronically on their phone, and would magnify the screen to only highlight the part where I would sign - it was very confusing and I was never quite sure what I was signing, even after hearing a vague explanation from the crew member. However, when I received the final invoice a few days later, it was approximately $300 higher than the amount to which we agreed, with my debit card already charged. Further, I couldn't even make sense of how they arrived at the total on their invoice, as the numbers literally don't add up. * Ignored their customer: After getting the invoice, I made several calls to the company which all went to voicemail, and also sent several emails, politely asking to discuss the invoice and find a resolution toward the amount we agreed to on the phone. It has now been over a week and I have received no communication from them. It feels as though they have my money and are now screening my calls and emails to avoid me, and I can't believe that any company would treat a customer this way. I have never before contacted a lawyer and don't know the first thing about how to go about taking legal action, but I don't know what else to do at this point as they are flat-out ignoring me. Again, it is possible that I just happened to get the most inexperienced crew members for my job, and that this is not overall reflective of others' experiences. But I cannot account for the company overcharging me and then repeatedly refusing to return my phone calls or discuss my concerns about discrepancies on the invoice. This is unprofessional as well as unethical, and I am at a loss as to how to resolve this issue with them - I hope that they may see this review and reach out to me. read more

Highly Recommend using Nick and Rob!!! they cranked out my move super fast right under 2 hours and manager to fit an entire bedroom set in the worlds smallest staircase. read more

Save yourself some time and money and do NOT hire this company. We moved to Colorado from North Carolina and unfortunately hired this company to unload our uhaul. They arrived two hours late and only one guy showed up. He stated he was not sure where his partner was and sat and waited another hour in our driveway waiting on him. The other guy never showed up and come to find out his boss sent him to another job. My husband and myself, along with the one mover had to unload our 26 foot truck...awful. The guys boss told us that the owner would contact us before he charged our card to discuss a discount. Our card was charged that same night with no phone call. I left several messages sent text messages with no response. Days later I spoke to the owner who was a complete jerk and had no customer service skills. These people are crooks!!! read more

We hired Altitude to move a bunch of stuff to allow us to finish our basement. They let us know when they were running a little bit late, and executed the move quickly (without damaging anything). The two movers were very nice and we were completely satisfied. Definitely good value for the money. read more

I ordered some packing services on 31 May 16. Billy and Arthur showed up and packed up most of my belongings very professionally and quickly. I would definitely recommend this company. read more

Long list of complaints... broken plates, glasses, a vase (things that were wrapped in bubble wrap) The movers showed up way AFTER the 3-hour window on Friday night! Both boys admitted they were extremely tired from the job before, and it definitely showed. They never wrapped a single item (left scratches on the furniture and walls), they were literally throwing the boxes onto the truck. In the end, they charged us $300 extra. $660 total (before tip) to move two bedrooms from Denver to Lakewood... not ok. I even used a Groupon! I have called six times to speak with a manager and finally got through to one gentleman who just hung up on me. I am NOT a typical complainer, especially online, and would love to be able to take this down after a return phone call. There is truly a laundry list of things that went wrong... I hope to hear from the owner... does he/she really not care? read more

What A Joke They missed the first appointment all together. The second appointment they were late. They took things apart and were unable to put them back together. The office staff was rude when trying to set an appointment and trying to find out why they didn't show up and were late. Totally incompetent. I will never use again and would not recommend them to my worst enemy. read more

The movers were the best part. Super friendly. Very respectful of our belongings and had the best personality to work with. Made moving a delightful experience. They were so good we requested the same guys another day too. read more

First time using altitude I thought they did a great job! They were very friendly and extremely helpful.

The guys showed up 15 minutes outside of our scheduled 9-11am window, but they were very nice and did a great job. However, the office staff seems very confused on quoting, and their quotes are not accurate at all. Plan on paying more than what the maximum portion of the quote is, just to save yourself the headache. I will go with another moving company next time because the quote was so off and then getting them to discount it was such a hassle, and I still wasn't pleased with the "discount." read more

I had a two hour moving window. I called them with 30 minutes left in the window, asking for an estimate of when they would arrive, and they said that they were busy with another job and could not give me any more information. The movers finally arrived 2 hours after the window of arrival (causing me to wait for a total of 4 hours for nothing). The men were both very nice and efficient, but also worked quickly at the expense of my belongings. When I contacted the company to complain, they offered me $25 with an agreement not to review them publicly - I obviously declined. Unfortunately, I would not recommend them to anyone else based on their lack of accommodation and respect for my time and belongings. read more

Horrible!!! Zero stars. Scheduled my move three weeks in advance. Tried to call to confirm 3 days prior and just got a recorded message and then it disconnects. Tried to call for two days, ended up finding another company...luckily!! Finally got a call from the Altitude and they stated they don't have a way to leave a message, they just return the calls from their missed call list!!! WTF! I highly suggest you find another company. read more

Zero stars if i could. I decided to get movers to make my life easier. What happened was the opposite. This was the worst moving experience you could ask for. No call / No show / No answer when i tried to contact them on the day they were scheduled to arrive until 9pm that evening to reschedule for the next day. Late again on that arrival time. Overcharged my credit card a few days later, once again no answer at their only number. I had to work with my credit card company to finally get in contact with them to get someone on the phone and fix the incorrect charge. Never Ever Again would i ever use this company. read more

Where to begin: I called a couple weeks before my move and asked for a date that I could be the first move of the morning (to have fresh movers and avoid rush hour, the heat of the day, etc). I was assured I would have a morning move and was assigned a 9am window of time. The day of my move I received a call around 10am saying they had moved me to a later spot-- when the movers finally arrived at my house it was close to 2pm. The house I was moving out of was 700 sq ft-- of which I had completely packed and ready to go as well as had all furniture free of anything on it or in it. It took the movers 4 hours just to pack their truck with my stuff. Seeing how slowly the movers were working, I called the office and no one answered. I left a message and no one called me back. It being a Friday, and close to 5pm I called back, left another message and somebody finally called me back. In tears from frustration I talked to the movers them selves. They informed me they had had two moves before mine and apologized for being so slow (they acknowledged how long the move was taking). And, it was during the heat of the day and about to be rush hour like I had wanted to avoid-- so much for my guarantee of time of day and service. With the move going on it's 5th hour I spoke to the manager, John, and he assured me not to worry and they would take care of how long it was taking. After 6 hours, my 700 sq ft house was finally moved-- 6 blocks away-- at 8pm. John had also assured me he would call me before he charged me-- which he never ended up doing. When I called to inquire after I saw a charge, he was very confrontational and acted like he did me a favor by taking 2 hours off my move (a move that should never have even taken 4 hours let alone 6 hours). When I verbalized to him that I was frustrated (effing frustrated) he hung up on me. He then sent me an email apologizing for hanging up on me but not for the horrible moving experience I had, the time it took, the fact that the movers were 5 hours late or that he treated me unprofessionally and then charged me much more than I should have been charged. I also mentioned to him that after the sun came up the next day I noticed some scratches on my furniture. His response was "so you are going to bring that up now." Yes, yes I was as they were closed at 8pm after the move and the sun was no longer out to fully see my furniture in the light. I have moved many times and this was by far the worst company I have ever dealt with. The movers were respectful and that's the only good thing I can say about my experience. DO NOT USE THIS COMPANY! read more

I hired this company back in July 2013. They no showed/no call. I was able to get a refund from Living Social. They also work under the name Stallion Moving. I would NEVER hire this company. I have read many complaints on the BBB of them not showing for people that have purchased a Living Social deal. I wonder if that's why they changed their name to Stallion? read more

Terrible customer service! I called to schedule a date to use my groupon. I left a message but received no phone call back so kept trying until I reached someone. The lady that I spoke with on the phone to schedule the movers was very rude and treated all my questions as idiotic. I had to correct the information that I gave her many times because she kept writing it down wrong. She told me I would be receiving a conformation email which I never did. When I called back to see about the email, she told me I would need to give her the arrival address in its totality before sending the mail but she would only need it a few days before the move. When I called back to give her the address, she had booked my time slot that she had told me was reserved for me. When I was upset about this she was very rude, kept interrupting me and never tried to work with me on figuring something out, just kept talking over everything I tried to say. I haven't experienced the movers yet, but the lady that represents their company, who communicates with the customers was horribly rude and because of her I will never use this company again or recommend it to a friend. read more

I needed help moving furniture inside my house, including heavy pieces up and down flights of stairs. Justin and Wayne were terrific. No bumped walls, always agreeable and helpful, and very time efficient. If I need anything in the future, I'll definitely use Altitude Movers! read more

First, good luck getting them to return a phone call. With a move rapidly approaching, I tried calling them more than 20 times and left four voicemail messages. After not getting a reply, I sent an email to which I received an auto response not answering any of my questions. I then sent two additional emails before I finally heard back from someone. Upon scheduling our move, they told us they "clock starts" when they leave their facility (which is 45 minutes away). So in essence, you'd be paying them to drive to your house ... that's terrible business practice. If you hire movers, you hire them to "move your stuff". If I were you, I'd save the headache and go with another company. I'm glad to see others had a good experience ... but mine personally was terrible. read more