At this time I would like to update my complaint against Altitude Movers. As with any company, We all experience problems from time to time. The company has offered me compensation for my ordeal which I appreciate. Hopefully in the future if I have the need for movers I will consider Altitude Movers. read more

I called attitude movers Denver to set up an appointment to have packers come to my house. I told them I needed my kitchen and bedrooms specifically. I got a quote and then paid beforehand to secure the date. I picked them because on their website it says that packing materials are included in the price. On the day they were supposed to come they told me that this was only for labor. Their boss called me and was very rude and accusatory. Denied that it said anything about packing supplies being included in the price (told me I must be looking at an old website -give me a break!!!) and when I told him I wanted my money back he hung up on me. No apologies what so ever and and impossible to talk to - interrupts, talks over, defensive. I would have been way more understanding in this misunderstanding if it hadn't been for his behavior. I did get my money back but now I'm left scrabbling to pack everything. Better communication is needed in the initial phone conversation. That's just basic customer service read more

Altitude Movers Denver - Their website note it says that all packing supplies are free of charge. - Movers Near Me - Denver, Colorado

This was the worst experience I have ever had with movers. When I called to book, they were quick to respond and take my $200 deposit. I did not receive a confirmation email, and did not receive a call the day before or the day of to confirm my move. Josh, the owner, had promised that the company wraps all furniture. HUGE LIE. The movers, one of whom was clearly on drugs and no longer working for the company, ruined thousands of dollars worth of furniture during our move over 3 months ago. Would you believe that they left cigarette holes in the couch?! ...and we have never smoked cigarettes! They not only didn't wrap our furniture as promised, but they took poor care of our boxes as well. This is evidenced by busted open and torn up boxes. Thankfully, my husband and I bubble wrapped everything tight, and reinforced all of our fragile items. It was - and has been - extremely difficult to work with Josh to file a claim against this move with his insurance company. I am still currently trying to work with the insurance company, but Josh has not returned the claims adjuster's calls for over a month. Josh has dodged my calls, and has no reason to be in business. He has lied many times, and changes his story regularly. First he told me that he was merging with another company and that the insurance process would take a couple weeks. A couple weeks went by, and I had to follow up as I had not heard back. From there, I had to call Josh 10+ times in a row daily in order for him to answer my calls. We finally touched base and he kept feeding me lie after lie. Second, after getting in touch he told me that he is super busy answering calls all week for the moving company and it was best to reach him late on Friday afternoons. The next lie: he told me that his company doesn't have enough money in the bank to cover my damaged goods...yet his business is clearly thriving with all of the calls he is receiving each day. Third, after going back and forth, Josh finally forwarded me the info to the insurance agent. This happened over a month after the move. I get in touch immediately with the insurance company, and they let me know that this is the first that they have heard about this disaster, thus, catching Josh in another lie. The insurance company filed the claim with the claims adjuster, and has attempted to get in touch with Josh for weeks on end. I am still waiting for him to get in touch, and I personally call him regularly without an response. I have left numerous voice messages on both phone lines that he we have been in touch on, and have emailed regularly, and have been left without a response. His demeanor is atrocious, and completely unprofessional. I 100% urge you to find a different moving company. read more

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Joshua Slusher took my $218 deposit then never returned my calls, didn't show up, and won't issue a refund. This company is a scam. Look at the many Google reviews saying the exact same thing. I wish I had before giving them my money. I am opening a case with the Denver City Attorney through the Fraud Line: 720-913-9179. I suggest anyone else that was robbed by this company do the same. read more

This moving company is a scam, do not use them!! Originally said it'd take 2 hrs but ended up being 5 hours because it seemed like they were dragging out the time to get more money. All other companies also said it'd take less than 2 hours based on what I had. It was just loading a one bedroom apartment (that I already boxed up) into moving pods. They showed up with no dolly or any way to efficiently move my stuff!!!! 30 mins in took a break to go to a convenient store, I came down and all my stuff was unattended to in downtown Denver with the door open so anyone could come and take my stuff. I can't even explain how poorly the actual pods were packed.... They removed my dresser draws to carry it easier but didn't put them back... instead just placed them randomly in the pod so they will get banged up. Took off my mattress move protector and didn't put it back on so it was just exposed. Ohhh and about 3 hrs in, one of the guys just left. The other guy finished the job but was it was soooo inefficient and charged me for how inefficient they were. So in the end, the job was double what he originally quoted me and wasted so much of my time. And the whole move he kept saying oh just 20 more mins.... But it took so long and was just such a bad job and experience overall. This moving company shouldn't be in business. read more

DO NOT USE THIS COMPANY I scheduled and paid a deposit for a move on the day of my lease ending. I was told the movers would dispatch between 3-6pm. Once 6pm passed I made several attempts (calls and email) at getting a hold of someone to find out status of the move. Finally at 6:30pm someone answered the phone and told me that the crew was finishing a long job and would be done soon and someone would call me shortly to let me know when the new arrival time would be. Finally over an hour later I received a call. However, they told me their crew was tired and would not be coming. When I told them that was unacceptable because my lease was up, they said they would try to talk their guys into it and call me back. I never got a call back and it took me calling 5 times to get them to answer. I can't believe how unprofessional this company is. DO NOT USE THEM! Also, do not use the sister companies: Die Hard Home Services and Stallion Moving Services. I did not realize the companies were related until reading reviews on all the sites after the fact. Had I known, I would not have used them. My girlfriend had a horrible experience with Stallion. read more

SCAM COMPANY - DO NOT HIRE UNLESS YOU WANT TO MOVE YOURSELF. Do not under any circumstances book this company for your move. Josh the owner is quick to take your deposit and over promise - But come moving day will duck your calls, pretend he's in meetings and lie to your face. I truly do not believe this company has any other employees other than Josh and is a complete scam of a business. I booked two movers a month in advance, and he assured me they would be there the morning of 5/27/22. On the day of my move, the movers never showed - Even though Josh said several times "They were probably just held up at another job and would be there soon". After a while he just completely stopped answering his phone, so we were forced to do the entire move by ourselves. I now have to wait 5 days to get my deposit back from him. If I could leave a 0 star review, I would. Josh, if you're reading this - You should consider another line of work. read more

Oof, let me start by saying that we made the mistake of scheduling an appointment with these guys after my boyfriend didn't look at the Yelp or Google reviews. We were scheduled for a 9AM-12PM arrival window on a Sunday. We got email confirmation and everything. Moving day rolls around, we call them at 9 AM to get an ETA and no answer. We leave a message. An hour later call them again, no answer. That's when I decided to look these people up. In panic, we tried to go to their main office to get things sorted out, but the whole building was closed. Believe the reviews. They don't show up. What kind of movers don't show up?! And don't answer the phone at that. They finally called 6+ hours late saying they "just finished another job" and wondering if we wanted them to still come over. Are you f*cking kidding me?! Why would I give you ANY money if you're not going to do your job right? Stop wasting peoples' time Altitude Movers, and just get out of the business. read more

Is your worst moving nightmare the movers just not showing up? Then I have got a story for you! My boyfriend hired these guys for our move and I should have been more adamant about my bad feeling about them. Just one person saying they never showed up is one too many for a moving company. We hired these people three weeks ago for a move, and were given a 2-5pm time window. They were nearly impossible to get on the phone for an initial reservation, which should have been red flag number two after reading their Yelp reviews. With our moving date getting closer, we finally got an email confirmation a few days out. Our moving day arrives, and I've still got this bad gut feeling. A bit after 2pm, my boyfriend calls and asks for a status update, if they can narrow down the time window a bit based on where they're currently at. The guy on the phone says he'll contact the team and get back to us. No reply. Around 3:40 my boyfriend calls again. The response is the same, with the addition that he'll try to get another team on it so that they can make that 2-5pm window. 5pm. At 5pm we get a call from this person saying he's really sorry but they're not going to be able to do it today. WHAT? Our life is in boxes, and you're saying you can't fulfill a reservation we made 3 weeks ago?! He offered to move us tomorrow. Do we look crazy?! Absolutely not we're going with a different company. The best part is, my boyfriend had some choice words for the guy (can you blame him?) and hung up on him. And the guy CALLED BACK wanting to know why he was being treated that way. That's either obliviousness, cojones, or both. read more

These movers are absolutely terrible. I would not recommend them under any circumstances. They had boxes tumbling everywhere and did not respect the property at all. They left some stuff behind. We were moving some stuff into a storage unit and one of them just lost 2 dollies in a random elevator and almost completely forgot about it. That was about 15 boxes that would have just never gotten into the storage unit if one of the movers realized they were missing a dolly. To top it off: They were rude. They did not wear masks. They took 1.5 hours to load up 33 boxes and four large pieces of furniture. One of them used my restroom and left the toilet seat up and did not flush. Don't ever use Altitude Movers, ever. read more

Just several reviews on here......I had the same experience. I called and booked them 6 days before my move. They got all my info including my credit card number in case I decided to cancel (ironic I can't charge THEM for cancelling). I got a confirmation email. I got a reminder confirmation email. I waited all afternoon in the 3-6pm window on the day that was agreed and in writing...... and they DID NOT SHOW. I don't recommend them. read more

Altitude Movers in Denver is not at all accredited by the BBB! They kept my pre-payment money of $250.00 and I never heard from them again!

DO NOT USE THIS COMPANY!!! As stated the previous negative reviews, the movers NEVER showed up. I had a dispatch window from 3-6pm and when I called at 5:45pm to check in (I had to call three times and leave a voicemail before someone answered) the woman said she had just called the movers and they were getting gas and headed my way. I waited outside my apartment building for an hour and a half past the time they were due by and called the office multiple times without getting an answer. I don't know what happened- if the woman at the office was lying about speaking to them on the phone or if the movers decided they didn't feel like coming but NO ONE CAME!!!! And NO ONE called to inform me that they were not coming! This was an absolute nightmare- do NOT use this company. read more

It's been over two months and no one ever calls us back. After they cancelled our move three times because in their words "no one wants to work" they just stopped returning our calls to reschedule. We were able to find another mover who was awesome. But altitude kept our deposit and because the process with square the bank won't return our money. Over $300 for a move we scheduled in December. Do not use them. They are a scam. Look at their google reviews. This is how they do business. read more

BEWARE!!! All previous, current or future customer, This site is saying that Anna A is manager, please know I am not, it's just another false, deceiving lie from the owner. I left this shady company along with over a handful of honest people due to mistreatment and accusations.(2/2018) Morally, I could no longer work for a owner that on a daily basis had his staff lie to customer and rip em off. Not only were the customers lied to and treated horribly, but the workers had to beg for paychecks on payday, almost every pay period they got paid a day late, I experienced taking my check to bank to deposit several times, to insufficient funds. I have also contacted owner and YELP several times to remove me as the manager to no aval. If you want honest and a great reputable company, Local Moving LLC will take care of you!!!!! Not a disgruntled employee, just finally woke up and saw the scams and dishonesty I was a part of and wanted no more!!! Plenty of past customers and employees have my back and would agree!!! read more

If you are flexible and on a budget, keep reading. I feel bad saying anything negative about nice people, so let me get that out of the way first. The coordination for this move was haphazard at best and sent up a few red flags. That said, we're moving locally and have like a month to get it done, so I just rode it out. In addition to the scheduling weirdness, the movers were delayed on the day of the move. Apparently the truck was unreliable and they had to switch to another. And apparently that truck still had unloaded items in it. (Did the previous client just give up the items or what??) When the truck did arrive, it still had an upright piano in the back. That was weird, and it also took space away from what I could put in. (Though TBH I got everything in anyway, so it was weird but not problematic.) The movers, Teven and Bobby, were both excellent. They put great care into wrapping even my cheapest belongings. They followed all of my requests and were fun to spend a day with. Seriously I can hardly speak more highly of their work. They were careful to protect my belongings as well as my home. And the rate is hard to beat if you're going with an insured company. (And you should definitely go with an insured company!) So this is a positive review overall, with one really important caveat. And it feels like a fair compromise, honestly. You want your mover to be Careful, Economical, and Prompt. Well, like many things in life, you only get to pick 2. read more

I chose this moving company after reading some of their positive online reviews. However, the 'service' provided by Altitude Movers was incredibly unprofessional. I cannot overstate my disappointment and frustration. The movers were scheduled to arrive between 10-12pm. At 11:20am, I was notified that one of the movers had a family emergency, and they'd let me know "when and if" they could find somebody else to fill in. I waited for nearly 3 hours with no updates, and tried calling the office 3 times but nobody answered. I was supposed to leave for my cross-country move the next morning, so I was scrambling to figure out an alternative plan. The office never called me back, but I finally heard from two guys who they were on their way -- However, in hindsight, I probably would've been better off if nobody had been able to fill in, because I could've asked a random person on the street to help me move, and they probably would've done a better job. Hell, I'm 5'0" and 100lbs and I could've done a better job. When the guys arrived, it became clear they hadn't been told any details about my move, despite the extensive conversation I had with Lora regarding what I needed done when I booked. The guys were clearly not happy with the amount of work they had to do. Before they began, I asked if they'd please load my mattress first, followed by my wooden headboard, dresser etc. to protect the wood furniture from getting damaged. I also asked if they could use the pillows I provided to pad any furniture placed directly against the walls of the pod.  They didn't listen to either request. Instead, they loaded my wooden dresser and nightstand in the corner of the pod against two walls with no padding on either side. And, meanwhile, left other (unfinished) wooden furniture in the rain. I asked them multiple times to please make sure they didn't leave things in the rain or sitting on the wet ground, a request that also went ignored. Then they dragged my tempurpedic mattress across the wet, dirty ground and tried to stand it upright in the center of the pod. (For anyone who hasn't tried to move a tempurpedic mattress before... they're heavy and floppy). The guys spent 20 minutes trying to keep the mattress from falling over, which wouldn't have been an issue if it had been loaded first... But, regardless, it shouldn't have taken 20 minutes to do. Furthermore, they waited until the very end to load several large items, which they hadn't left space for -- not because the pod was full, but because of the how things were organized/stacked. Due to this lack of foresight, they spent over an hour unloading and re-stacking things so these items could fit. Overall, the guys were careless, incompetent, and extremely inefficient -- they carried the boxes out one by one instead of using dollies to take larger loads each trip in/out, which easily took 3-4x as long as necessary. For $139/hr, I expect the movers to be as efficient and careful as possible. It felt like they were going as slowly as possible in order to make more money.  After they left, we opened the pod to check that everything was secured for transportation. To our dismay, several big and/or heavy items were  precariously stacked and hanging a few feet above many other smaller/lighter/fragile things, which could've certainly gotten tossed around while in transit. I can't imagine what the state of my furniture would've been when the pods arrived in California if everything had been left as it was. I was shocked considering how long they'd taken to reorganize everything. My boyfriend and I spent 30 minutes moving around as much stuff as we possible to minimize the risk of things falling, sliding around, or getting banged up.  ----  To say the least, I'm incredibly dissatisfied with my experience. The 'service' I was provided was unprofessional, disorganized, inefficient, and poorly executed. It took the guys 6 hours to load the same items that only took 3 hours (travel time included) the last time I moved when I got help from Boulder All Star Movers... and they did a much better job. read more

Please note the fine print in the groupon offers for Stallion, Altitude, and Diehard. The offers are for the FIRST HOUR ONLY. It can take 2-6 hours to move your belongings, depending on how ready you are (boxes, wraps, etc.) For example, do not be fooled that you cannot move completely for the $99 groupon coupon. You are charged the first hour at the discounted rate from the office location to your location, NOT when they arrive at your location to where you are moving. All companies are owned by the same person, John P. He starts his workers at $14.25 per hour and they expect under the table tips. All trucks are pictured with photo-shop for the company they are advertising. Depending on the phone number you call, you get different offers, but different voices may answer the call at the same "Iris Office", as they have caller ID. This is done to avoid taxes. The workers are not covered by worker's compensation insurance for injuries, except the office staff. So, you may be sued by these "contract" employees for any injuries. There is no insurance on your goods, only your homeowner's insurance. John P prides himself that he lives and has his business address in the Ritz Carlton in downtown Denver. If someone calls after 5pm, the office has gone home and voice mails are returned the next day. They have moved 4 times in 4 years. The old trucks break down frequently and he opens a new company when the reviews on the old company get too bad. read more

I still haven't been contacted by Altitude Movers regarding their garbage business. Lol.

NOTE FROM THE BBB: On July 30, 2019, the Colorado Public Utilities Commission (PUC) revoked the license of American Moving & Storage Companies DBA Altitude Movers Denver and/or Stallion moving Services due to no insurance. BBB encourages you to contact the PUC's Customer Care Unit at (303) 894-2000, option 4, to confirm this information. Trying to get to the move to even happen was a difficult endeavor. We scheduled it. No big deal. Then they called to say that they overbooked and would give me a discount to change the move date. I agreed. On the day of the move their dispatch team incorrectly booked me for 2 movers and no truck. When I called to explain the issue, the dispatch person angrily told me that I scheduled it wrong and it was my fault. I finally got through to someone who explained that the dispatcher was wrong and they rescheduled my move again. I took off work over 12 hours for their mistakes. The move went fine (the movers told me the office overbooked everyone so they brought extra workers to get their schedule back on task) until I saw the bill. I was quoted $X per hour and was charged $Y per hour. I have the hourly rate we agreed to in writing so I called the moving company. They were pretty curt with me and told me tough luck, be happy with the price, we're giving you a good deal, yada yada. I went to their website and was able to print my invoice on different days. All of them had different amounts, random discounts, conflicting information, etc. I tried disputing it through my credit card company but they couldn't help me as the "final bill was paid correctly" even though I spent a few hours explaining that the hourly charges didn't add up correctly. When that didn't work, I opened a complaint with the BBB. That's when the moving company got nasty. I received an email from the moving company that they "received notice of your chargeback today" which is odd since there was no chargeback. They claim that I am in breach of the terms and conditions (which I still have never seen) since I am not following their "rules of binding arbitration." They also said that "given your outstanding BBB complaint and chargeback, you are forfeiting all discounts, promotions, etc" and will double my bill and send it to a collection company. This company THREATENED me over a bad review with the BBB. In Colorado trying to charge a citizen for a bad review would put them in violation of the anti-SLAPP laws (House Bill 19-13242). Please know that this company will try to lie to you, deceive you, and overcharge you. By the way I've seen them try to call other customers liars in their reviews. Please let me know if you would like copies of the emails they sent threatening to charge me more for a bad review. read more

Never ever ever again. There were two men. More like 1 and a half because the other guy probably thought foam was too heavy. They took their sweet time knowing that they were being paid by the hour. I don't care. You started at 2 and ended 9:45. My sister and are small little girls and we could have done it in less time. read more

I loved the service , Altitude came In killed it. The movers were friendly and quick. Tim helped me taking apart furniture and was super polite. The office was easy to deal with on the phone. Prices are good! Would definitely recommend using these guys any time. Thanks Altitude. read more

We had a few things that needed moving from our rental to a new house and found a groupon for these guys (two movers and a truck for one hour). They were fantastic! They were on time, were careful with our stuff, made sure everything was put in the right room and the approximate location. We were also getting a new fridge from a relative later that day, and these guys moved the old fridge out to the garage. In an hour. These guys were friendly and helpful, on time, and overall awesome! read more

The movers arrived about 6 hours late. My husband had to go to work and I waited with my 11 month old baby. The movers were very friendly and worked hard, but were not able to fit all of our stuff from our 750 sq foot one bedroom house into their huge truck, they broke several of our things, and put a hole in the wall. They ended up finishing at nearly midnight, and the whole experience was a bit tough. Now I am getting ready to move again, but will not choose this company again. **UPDATE** I hadn't used yelp in forever and did not see the comment below where someone thinks this is a false review. This is completely true. I hope I have the right company, the move was April 2012. read more

If you're looking for reliable movers, look elsewhere. We were told they would be here in the afternoon. After a handful of calls saying that they were running late, and then ultimately saying that they would be here in 30 minutes to an hour, they never showed. No phone call or anything.Very unprofessional. If you're looking to sit around and waste your day for nothing, look no further. Book Altitude Movers. read more

Had scheduled a move month plus in advance. Paid invoice via PayPal in advance and then heard absolutely nothing. I called a week prior to confirm and was told yeah you should be on the schedule.... Then comes the day of the move. No one shows up at the scheduled time so I call and I'm told don't worry they'll be there... Then after the next hour passes I call again (note they didn't call me) and I'm told well someone called in sick but another person will be in shortly then on their way by 11. 11 comes and goes and still no movers. No calls. Nothing. I call back several times and get sent to voicemail. Another hour later I finally get a call and I'm told tough luck we can't move you today! How about tomorrow??? Seriously? After the cost of the delay to me and my lease they didn't even discount the invoice I paid and the movers were extremely rough and didn't do a good job at all. DO NOT HIRE THIS COMPANY! read more

I purchased a voucher from livingsocial.com for these movers, and I would recommend them to anybody. The office was very informative and helpful, while making my appointment and was even able to slide me into a last minute spot. The reservation agent did a wonderful job of explaining what I could expect from the movers and was very pleasant to talk with. I utilized two movers for two hours worth of work. I was moving the remaining few items from a storage unit and bringing them home. The movers were pretty young, but seemed to work well together. I had rented a moving truck on my own from a separate company, and they did not have a truck available at pick up. That company, Budget, had very poor customer service and despite the prior reservation and prepayment were unable to provide me with a truck. Frazzled I arrived at my storage unit with my two empty vehicles. These movers didn't seem to mind, and quickly loaded the vehicles and even fit a few of my boxes in their vehicle. After the transport, the guys unloaded everything into a storage area of my home, working around my existing decor without incident. The movers were young, but hard workers and truly invested in helping as much as possible. Thanks for a great moving experience, despite being truckless. read more

Got the job done but not great. They gave me a quote of a price and a time. Whomever was on the phone was quick to get off and didn't ask me anything about what i had to move except "how many rooms". They were late, I called and asked where they where they said "soon"..... Okay 9-10am they got there at 10:20am (which I understand is not that late but I had to go to work afterwards) They stated that someone did not show up for work. (unfortunately not my fault, I hired movers to help me) So it was the 1 man and someone who looked like a child moving my things. Once to the new location they were a little more rough with some of my stuff than I liked. Boxes were all over the truck when I looked inside. They then sent me an invoice for another $75 as we went over time (14 minutes over the 2 hours) YET they were the ones late and minus one man. Very upset but my stuff is moved so that's a plus. Additionally: No confirmation email, no call the day of or before, not even when late. UPDATE: Left me a nasty voicemail regarding my Yelp Review saying "i should consider that I booked a day after a holiday" (not my fault your crew didn't show up after a holiday, hire better people. read more

Lots of great communication on the appointment time & move. They were able to get me moved in a reasonable time. They carefully wrapped my bigger wood furniture pieces for extra protection. There were a few minor issues, but they were very professional and showed an amazing consideration for real customer service. I would use them again gladly! read more

The good: Our movers (Brian J and Brandon S) were phenomenal! They were quick and friendly. They didn't even take a break for our 4 hour move. If I had more cash on me I would have tipped them more. The bad: The quality of movers would be the ONLY reason I would use this company again considering we were originally scheduled for a morning move yesterday and waited all day to find out they were short staffed and could only start the move sometime past 7:30pm. We took the day off work and rescheduled for this morning (Monday) and they only comped us $25. We wasted an entire Sunday, had to pay to leave our stuff in the old place for one more day ($40) and we are out 1 vacation day each. The movers are great, the company itself is not so great. I give the movers 5 stars and the company 1, averaging 2.5. read more

First off, Joshua is the owner who has terrible communication and doesn't return calls or emails. When I first called, he didn't even ask the amount of rooms, square footage, or type of items that are being moved. The workers not only took breaks after 30 minutes and the job is an hourly job of $199 per hour! Tools were supposed to be provided to take apart my bed they didn't even have the proper tools to take apart my king bed, which since they were hourly and going slow I unboxed my tools and took apart the bed myself. As you can see by the picture below I got damage to a door from the workers not taking apart a table in the basement which all they had to do is take the legs apart but caused damage. I called Joshua asking how to resolve the damage and all that was said is that he'd take care of it.i explained the urgency of getting it fixed as I was selling my home the following Friday and ensured it'd be fixed. Called over and over and over with excuses of being busy or car breaking down and not picking up his phone! DO NOT USE THIS COMPANY AS THEY ARE A RIP OFF! DAMAGE YOUR THINGS WITH NO RESOLUTION!! SCAMMERS!! read more

I would take back the decision to go with this company if I could. I felt completely taken advantage of. My move was not completed or even started on the day I scheduled. Ended up being the following day so I had to take more time off work. For reference, I had the equivalent of a studio apartment with minimal furniture. I ended up with a much larger bill than I was quoted because they sent a 3rd mover that I did not request. When I complained, a manager was completely condescending and mansplained his way through it. Trust the reviews you're reading because they are consistent with my experience. I would not recommend and I would not use them again. read more

I was scheduled for a 9-11 move. At 12 despite trying to reach their office and dispatch multiple times I had not heard from anyone at Altitude moving. As I was pulling into Uhaul to rent equipment at 1 pm, they finally called me back and let me know that movers were 15 mins away. 2 hours later nobody had shown up and I couldn't get anyone on the phone. Had to end up going back to uhaul, renting equipment and moving myself. Believe all the horror stories. Honestly, not sure how this company is still in business. Better business bureau report will be filed. read more

These guys were able to move a piano for me up a flight of stairs along with my dining room table, a fooseball table, a big pot for my strawberries, two desks, a mattress and some side tables. They were efficient and hard working and great at what they do. The only reason I wouldn't use them again would be to save them from moving a piano... Thank you Damon, Author, Dustin and Stevon!! read more

Dawn in the office was very helpful. We had a very easy move - just need help with a few items, so we didn't mind that the guys kept calling to delay their arrival. I was told on the phone that we were the first appointment, but clearly that changed. We were called 3-4 times with updates on how late they'd be - which I appreciated. The two guys that helped us were SUPER nice and very apologetic for delaying us. I would recommend Altitude movers because they'll get the job done well...even if it's a little later than you were hoping. read more

They moved are stuff quick and fast did a good job and they got everything out of the garge and house and they unloaded quick too i am glade i went with this company read more

The pros: The movers were hard working, professional and seemed to care about the move and my belongings. They were careful and moved the items where I requested the go. The volunteered to help me put together my bed, but I declined, no knowing where it was going to end up. Very little was damaged, and for a move I'd call that a success from previous experience. The cons: 1) I had to call and remind them that I needed an extimate, which they had indicated they would send. 2) I was using a living social coupon - nowhere on the coupon does it tell you that the "move" starts from when they leave their warehouse in downtown Denver. 3) The coupon was for 2 trucks and 6 movers; I got 2 trucks and 4 movers. 4) The departure time from the warehouse was supposed to be between 0900 - 1100, and it finally happened after noon. 5) I scheduled 2 trucks and 6 movers, and because I only got 4 movers, the move took, I would estimate, 40% longer, and they charge by the hour. 6) When I called at 1000 on move day about the status of my movers, I was told that they only had one truck, and it was broken. They finally found two trucks and 4 guys for me. 7) Both trucks needed maint; one of them had an unsafe (bald) front tire. All in all, I'd recommend the workers, but not this company. read more

We had a window from 9-11am, they called to confirm the move and we still haven't heard back from anyone. We have left several voicemails and emails without a response. This is terrible and the worst experience moving I have ever had! When my friends and coworkers as for a mover, I will make sure to inform them to NEVER use this joke of a company. read more

This is a long overdue review. My apologies to Jay and Ben for taking so long to write this. Our lives have been a little nuts over the past few months with a death in the family, birth of a new baby, 3 moves and a new job. This past move was my 3rd time using Altitude movers and my second time working with Ben. The first time I used Altitude movers was about 5 years ago when I had to move some furniture from one storage unit to another. I remember having a really positive experience so I called upon Altitude to help with two more moves this past spring. Both of which had to be completed under tight timelines due to our crazy schedules. The second move was to move some antique furniture from a storage facility in Superior to a home in Evergreen. Our third move was from a home in Louisville to a home in Evergreen. Both times, Altitude did not disappoint. They were very straightforward with how much the moves would cost and there were no hidden surprise fees. Their receptionists were friendly and always called or emailed me back when I had questions. I called at least 5 other moving companies and Altitude's prices were pretty comparable. For my last two moves, I had the privilege of getting Ben on both jobs. He made sure my grandmother's antique furniture stayed safe and sound on the long trip up the hill to our mountain home. Not only that, but our driveway is not exactly suited for moving trucks (narrow and steep with 3 switchbacks) and he made it work. During our third move, Ben and Jay showed up on time and instantly got to work. They were both very friendly, professional and so efficient. You can tell that Ben has a lot of experience with moving. I couldn't believe how quickly he figured out the best way to load the truck. He and Jay carefully but quickly wrapped all of my furniture, including a large dresser mirror and kept all of my belongings safe during the move. Ben also knew exactly how to get a large dresser through a narrow hallway and into a doorway that I was sure we would have to take off. He even brought along some felt floor protectors so my furniture wouldn't scratch my wood floors. Something I hadn't remembered to get. I was so grateful. The only area of improvement that I can comment on was that there were some problems with the intake process. I had to call/email several times to correct key information that had been entered incorrectly, such as my name, phone number and address. However, each time, my calls/emails were respectfully and quickly returned and eventually everything got straightened out. After reading that other people had problems with movers not showing up - I am wondering if this problem with getting people's correct information might be part of the problem. If the movers don't have the correct address and/or phone number, how can they get to the right location and if they showed up at the wrong location, if they don't have the correct phone number, they would have no one to call Just a thought. As you can see by all the life events above, time was a precious resource for us. I am so grateful for Ben, Jay and all the people at Altitude for helping to make moving a little less stressful. read more

Had a 2-5 dispatch window. I called at 4:45 as I hadn't heard anything. The kid on the phone confirmed my appointment, said he'd call the warehouse and call me back. I called him again at 5:15, asking what the story was. I got a "yeah, I think they're on their way". I asked if I should expect a call soon and he said "ok" and hung up. No one ever showed up. No call. No one answered when I tried to call back a few times. Ultimately had to hire another company. Wish 0 stars was an option. read more