I had such a great first time experience here! If you're thinking of spending the extra $20 for the higher priced pedicure, just do it. So worth it! Lin was amazing, she did a great job. I did the milk and honey pedicure (#5). They serve free cocktails/mocktails/coffee/matcha while you are there. They even came around with snacks. My strawberry matcha was great. I should have timed my massage, it was 35mins included with the pedicure, they do get up a few times during it, which is understandable to grab more supplies.. but I think they should add on more on the timer for the time they have to grab stuff if "35 mins" is advertised. Regardless, still a great experience overall. My skin was amazingly soft after this. I will definitely be back. read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

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I had a really disappointing experience at this salon. I arrived at 5:40 PM for a full set of acrylic nails and did not leave until 8:30 PM, which is an excessive amount of time for such poor results. The technician working on my nails was not focused on her work. She spent most of the appointment talking and joking instead of paying attention, which led to multiple issues. While applying the nails, they kept falling off because they were not being glued properly. I pointed this out several times, but my concerns were dismissed and not taken seriously. When she moved on to the design, the work became even worse. The nails were crooked, uneven, and messy. Eventually, another staff member had to step in and redo everything from scratch. This meant removing all the gel with a drill and starting over, which made the already long appointment even more frustrating. At the same time, I was also getting a pedicure, and that experience was just as bad. The technician did not understand what I was asking for. I repeatedly requested a simple French style, but she kept doing something completely different. I had to ask her two times to redo. It was clear there was a lack of communication. This is not my first time getting acrylics, so I know what to expect. A full set, even with a French design, should not take this long. At other salons, my nails usually last three to four weeks without any issues. Here, the quality was clearly not the same. When it came time to pay, I expressed that I did not feel the service deserved full price given everything that went wrong. Instead of acknowledging the situation, they only offered a 10% discount after I had to ask for it myself. The staff seemed annoyed that I even brought it up, and there was no real apology for the experience. Considering the time, the quality, and the inconvenience, I expected a much more reasonable adjustment. To make matters worse, only two days later, one of my nails has already fallen off with no effort. I got my nails done for an upcoming trip, and now I am leaving with broken nails, which is incredibly frustrating. The place had a lot of potential. They even offer two complimentary drinks, which initially made the experience feel more exciting. However, good perks do not make up for poor service, long wait times, and low-quality work. If the results had been better, I would have come back, but after this experience, I will not be returning. Overall, this is not a place I would trust if you are looking for quality work. I would not recommend this salon. read more

Alta nails Lounge - A broken nail - Waxing Near Me - El Cajon, California

We have reserved the private room for our group on two separate occasions and made appointments in advance each time. Unfortunately, on neither visit were those reservations honored. We were not seated in the private room as requested, and we were not taken back at our scheduled appointment time--each visit resulted in a delay of 30 minutes or more. In addition to the scheduling issues, the quality of service has also been disappointing. On both visits, one or two of my nails broke within a day, which is not acceptable given the time and money invested. At this point, this has become a pattern rather than an isolated experience, and this most recent visit was the final straw. Due to the repeated lack of follow-through on reservations and the poor durability of the service provided, we will not be returning. It's a very pretty nel salon.But as far as everything else goes the customer service and actually being serviced misses the mark completely read more

Came in with a friend for some pampering--I got a manicure, she got a pedicure. The place looks nice inside, and it's in a convenient spot in El Cajon. Unfortunately, the experience went downhill with the nail techs. My tech was somewhat nice at first, but there was a significant language barrier that made it really hard to communicate what I wanted for my nails. She'd try to explain things, but I couldn't understand, and then she'd get visibly frustrated with me--like almost making a bit of a scene--which was uncomfortable and unpleasant. It definitely killed the relaxing vibe I was hoping for. My friend's tech was even ruder. She barely made eye contact, pretty much ignored her questions even when my friend was being polite and trying to chat. It felt dismissive and unprofessional. The actual work on our nails was fine, nothing standout, but the attitude and lack of good communication really soured the whole visit. Honestly, wouldn't recommend coming here unless you're okay with potential frustration. There are plenty of other nail spots in the area that seem more welcoming. Might give it another shot if things improve, but right now, it's a pass for me. read more

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Heard about this place on a lot of people's IG. It's pretty big and there's a lot of pedi and mani stations, but they stay busy! Even with appointment, I still waited 30 mins. I am sure the other people who had appointments at the same time as me had to wait longer because they came in a few minutes after me. People Who didn't have an appointment waited at least an hour and half. I was there when they walked in and I was still there almost done and they barely got sat for a mani. They have a variety of drink selections, probably the most selections compared to other places. Service and mani and pedi turned out great. This place is good, but if you lack patience then it's not worth it. Just a heads up, appointment or not; there's a lot of waiting and they are busy even on a Sunday. They closed at 5pm and still had people waiting. read more

Alta nails Lounge - Manicure prices - Waxing Near Me - El Cajon, California

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First time going to Alta nail lounge. I really loved how my nails turned out! Also my toes are super cute too. All the ladies were very friendly. I'll be back :-) read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

This place is clean and everything you could ever want in a manicure/pedicure spa. The last few times I have went though my nails (builder gel) have been snapping in half. Almost as if the foundation wasn't strong enough. Anytime i address something though they always try to accommodate. Will continue to get pedicures here though because they are the best around. Massages are pretty true to what they say although they will get up sometimes during them to get your paraffin wax, etc. read more

We had the best time here! A full service bar and nail salon?! Why didn't I think of this? Best invention ever! They also have mocktails, tea, coffee and snacks, all included in the $30 pedicure we got. Beautiful place. This will definitely be a regular date with the girls. read more

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First time here and had an amazing time getting my nails done with AI Jenny. She was so nice and paid a lot of attention to detail. I told her some of the issues I was having with my nails and she gave me some advice. They look and feel amazing now. 10/10 recommend her. She works in Rancho Sunday and Monday! read more

Alta nails Lounge - Steam with 35 min massage - I got the milk and honey pedicure - Waxing Near Me - El Cajon, California

I went with my daughter for pedicures and it was so enjoyable. The staff are super friendly and we had free drinks and snacks while enjoying the full body massage chairs. I loved having air compression on my arms at the same time. Hailey did my toes and did a great job, she took her time and didn't rush. My toes look great and my feet and legs feel refreshed. I got the detoxify pedicure with gel it was $55 plus $15 for gel. The vibe is fun and luxurious at the same time. 10/10 recommend. We will be back. read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

I originally discovered this salon through TikTok and was immediately impressed by the level of luxury and care in their pedicure services. During my first visit, everything was flawless. My pedicure was excellent, and the technician who did my Gel-X manicure was knowledgeable, meticulous, and professional. That first experience made me think I had found my go-to nail salon. Unfortunately, my experiences after that have been inconsistent -- particularly with Gel-X services. And please review my Yelp history. I don't give low stars regularly.. On my second visit, I learned the gel x technician from my first appointment was no longer there. I decided to proceed anyway, expecting a similar level of quality. My Gel-X set lasted only about eight days before a nail cracked completely off, despite my fairly low-impact daily routine. I work about 2 days a week. I gave the salon another chance and returned for a new Gel-X set. While the technician was kind, the service itself felt disorganized. She soaked off xl stiletto gel set and assumed I wanted acrylic. There was confusion about the length and shape I requested, and several nails were applied incorrectly with visible gaps, bubbles, and one nail glued on crooked. I politely asked to switch technicians, which the staff accommodated, and I still tipped BOTH technicians for their time. Wanting to give the salon a fair opportunity, I returned again and specifically called ahead to request someone experienced with Gel-X. My pedicure during this visit was excellent -- the salon consistently does great pedicure work. However, the Gel-X manicure again fell below expectations. Two nails had visible bubbles immediately after curing, which she soaked off and reapplied. Now at eight days layover (I told her I was going to Europe and my nails needed to last), THREE extensions popped off entirely. I had to purchase a nail file and SUPERGLUE to repair them myself while traveling. After this happened, I called the salon to let them know that three nails had come off within eight days. The person who answered was kind and said they would fix the three nails that popped off. I explained that the three nails currently have superglue on them, so visually they look fine, but I'm concerned that the remaining nails are at risk of popping off as well. I was told to call 2-3 hours before coming in so she could personally look at my nails, but there was no guarantee the full set would be fixed. While the woman on the phone was kind, the lack of assurance after spending over $160 on the gel x manicure alone (including tip) was extremely disheartening. I'm happy to pay for quality service and always tip generously, but aside from my first visit, the Gel-X manicures have not matched the price point (around $100-$130, not including tip) or the salon's reputation. To be fair, this salon truly excels at pedicures. However, based on my experiences, the consistency and durability of their Gel-X manicure services need improvement. (Photo included was the THIRD NAIL that popped off in 8 days) read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

My biggest mistake was giving this place a second chance. I came in wanting a cute cat-eye French design. Unfortunately, no one in the entire salon knew how to do it. The nail tech working on me openly didn't know how, and the tech next to her was trying to guide her through it. If you're going to open a new salon, all nail techs should be familiar with current nail trends. I showed her a photo beforehand, and she agreed she could do it. But once she started, she completely changed the design and gave me a soft pink cat-eye instead. What upset me most was that she kept saying, "Look how cute, it looks better than what you wanted," without considering that I'm the one paying. I had a specific design in mind and did not want something she chose for me--especially when it wasn't what I asked for. Very disappointing experience. I will not be returning. read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

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I've been coming to this salon since they've opened and have had a few different people work on me. I definitely recommend finding your artist and requesting appointments with specific ones if you like consistency like me! I came pretty late and they still accepted me even though they were closing soon. I was worried because it was so late and the evening they would be rushing to get through my app but I had Ken doing my pedicure and he really took his time and made sure the experience was perfect! He is super thorough and I really appreciate the attention to detail and level of care I received! I can be a bit particular and I had Dee taking care of my manicure and she did a great job! I'm pretty simple and only get a French manicure but she kills it every time. I always look forward to nail day at this salon and will continue to be a customer here read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

Hailey was the best she really handled my feet with care I was really spoiled!!!! Great atmosphere and relaxation!!!! read more

Alta nails Lounge - Great place and atmosphere, I had my feet done by Hailey. Definitely a 10 out of 10 establishment! I really felt spoiled!!! - Waxing Near Me - El Cajon, California

Sylvia did my nails for my birthday and she did such an amazing job! This is the best experience I ever had at a nail salon ! I was given drinks, & water and snacks that were complimentary to the service. The space was clean and well kept. I will definitely be coming back and hoping to get a service by Sylvia again! read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

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This was my first time getting my nails done at this salon, and I'm seriously impressed! Not only did they do an amazing job, but this is the first time my nails have lasted over two weeks without lifting or chipping. I'm about to hit the four-week mark and they still look fantastic , I've even had people ask if I just got them done! The attention to detail, shape, and color was perfect. You can tell they really care about the quality of their work and making sure you're happy with the results. I'll be posting a picture so you can see for yourself they still look so fresh! Definitely found my new go-to nail spot. read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

I was so excited to try this nail salon, but sadly, although the shop is beautiful, the nails were really below average. $70 for an acrylic fill that chipped off the day of and $65 for a pedicure that was supposed to have a 25 min massage, but didn't, was super disappointing. I don't know if they were having an off day, due to it being the holidays, but it's unfortunate because the shop is super aesthetic! read more

Alta nails Lounge - Gel polished bubbled up and peeled off same day on NYE! - Waxing Near Me - El Cajon, California

Alta Nails is the best! My family and I have been going to them for years and were regulars at their Paradise Hills location. We were so excited to check out their new Rancho San Diego spot and it did not disappoint. I have personally been going to Dee for over ten years and she never fails me, even though I am very picky and particular. The staff are incredibly thorough and detailed, so I always leave with a clean, flawless manicure and pedicure. The new location is beautiful with comfortable chairs, complimentary drinks and snacks, and we truly love their team. Everyone is so kind, welcoming, and talented. I would not trust my nails to anyone else! read more

Alta nails Lounge - Gel mani with OPI Bubble Bath - Waxing Near Me - El Cajon, California

This was my second time here and i got a pedicure and full set my pedicure was good not the best i had but no complaints. But the nails lady was cracking jokes after i had told her i wanted a pink base and said "you will be causing trouble" i was to shy to say anything so i smiled then she hit my finger and accidentally touch my other finger and proceeded to say "you are in such a hurry" i informed her no that it was her fault she moved it and she started laughing. I asked her multiple times to fix my nails because the fresh was to big i didn't like it and ignored it i asked her again and fixed one nails and thats all. Charged me $68 for something i dont like. I feel mom guilt everytime i want to give myself a treat and this is what i got. Will never be coming back here again read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

Very pleased. Thank you Ken for squeezing me in and fixing my nail from another nail salons work. I will be coming back for my fill! Amazing vibes and good drinks. 10/10 read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

My first time here and I had an amazing experience! Ken did my pedicure and he was so friendly and I love how my nails turned out! Highly recommend this nail salon! All the staff is super friendly, they offer so many options for nails, wax and a complimentary drink. read more

My favorite nail salon I've ever been to. They take care of me so good. Kenny and Dee are the best. I do the 24K gold pedicure. Super clean place and amazing service. Couldn't recommend them enough read more

Alta nails Lounge - 24K gold pedicure - Waxing Near Me - El Cajon, California

I have been going to their original location since its humble days and thought to try out the new place. Love the free drinks and friendly staff read more

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Great service! Attentive workers...So relaxing and thorough. Lee Lee gave me the best pedicure ever! She was so kind, professional, and made me feel so comfortable. I'll definitely be back for her amazing service! She took her time & gave the best relaxing massage! ‍ Which I loved Very professional staff & good hygiene with the tools. They exceeded my expectations. Lastly the drinks on the menu are amazing!! Alcoholic & non alcohol beverages!! read more

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To start this is my 3rd time here and the 1st 2 times I had a much better experience. Unfortunately, I did not get this techs name as she didn't talk to me much. I understand that everyone has different capabilities which is why at the beginning I showed her the picture and asked if it was possible and said if it wasn't I would pick something else. She said she could do all but the checkered thumb so I thought that's fine! She had me pick colors and write them down. She went to get the colors and came back without one I requested and with a different number and then told me I didn't pick a certain color. She did the flowers and when I asked her to fix them and pull all the dots into the center like the flowers in the picture she said she would do it later, and then at the last second instead of doing that she added different colors in the center and changed the type of flower. They don't look bad just weren't what I asked for. Then with the smiley face it felt like she didn't take her time with them and they are chunky and uneven. Then when it came time to do the clouds she said she couldn't do them and claimed she said in the beginning she couldn't (but if that's the case I would have chosen a different design cause I was most excited about the clouds, and why did she paint it all blue like she was going to do the cloud design?). At some point she even said "I know they don't look good". It wasn't a terrible experience and they aren't the worst but I left feeling disappointed and wished when I asked at the beginning if it wasn't something she could do she was honest and said no I would've just done pastel tips Unfortunately, I did not have the time to have them fixed or redone. As for the vibe of the place they were decorated for Easter and it was very cute. The drinks are great. It's very clean and usually very welcoming and friendly. read more

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Very rushed work which results in getting cut. I tried this place 3 times because of the aesthetic but I've been cut pretty badly each time. This last time was on my toe nail which left me bleeding and in pain. None of them speak proper English nor understand you. Not worth it. read more

Came here for a pedicure with friends. We had all poured over the different kinds the night before so we knew which to ask for when we arrived the next day. The pedicure I requested was supposed to have a 25 minute massage. However, that was not at all the case. The usual salon I go to uses a timer from start of massage until that beep goes off. So when my tech started the timer and essentially just slathered me with a treatment, then got up to go get towels while the treatment did its thing, then added another treatment, left again, over 15 mins had passed. No massage had occurred at all. When she finally did sit to give me a massage it was approximately 7 mins worth. That was a total disappointment as I paid more because the description listed it as a 25 minute massage... not a 25 min treatment, etc etc and massage time. I felt that was deceptive. My tech was nice enough, they all were, but my friends also commented on how wrong it is to advertise something and not follow through. This salon needs to be honest about what that 'massage time' really entails. Another thing I noticed as we were leaving, that really bothered me, was the glassware we drank our complimentary drinks from were being washed with a sponge that was sitting on top of the sink IN the salon. I get they may not have a dishwasher on site, but if that's the case, I'd prefer they use disposable ware. I don't know what's on that sponge and you're just using it over and over with possible nail salon chemicals, nail dust, etc all over it. To add insult to injury, a week after my pedicure, the sides of my toenail started to feel tender, and more so as each day passed that week. I realize now the tech had trimmed my nail in such a way it caused my toenail to become ingrown . So painful! I go to my salon regularly, but tried this place since friends were going, and aside from the sweet ladies working, I wouldn't recommend it or go again. read more

Came to get a pedicure and had the best experience! The place is super clean, chairs are very comfy, and staff is amazing! Upon walking in I was immediately greeted and offered a free complimentary drink. Lin did my pedicure and was fantastic! read more

Alta nails Lounge - Complimentary Pineapple Margarita - Waxing Near Me - El Cajon, California

Had the 24 Golden Pedicure with Hailey today and it was wonderful. The massage is timed and although she had to get up and do various things throughout, she went over on the time which makes up for it. The massage is no joke, it feels like a deep tissue massage. It also includes a couple of drinks. Vietnamese coffee was very good, just a little on the sweet side. They had a YouTube station with great music playing the entire time and made for a great ambiance. Would highly recommend Hailey and will definitely return! read more

Best service ever !!! Ask for Sylvia , amazing work took her time she's amazing , usually there on the phone other places and taking there language she gave me 100% read more

The pedicure lady did not do a good job. I don't think I need to tell a worker how to do their job correct. She put the nail polish before even scrubbing my feet. She kept going back to fix the polish. She didn't scrub at all. Didn't file, only tapped my toe nails with the file. When I asked why she was doing the polish first, she seemed frustrated to respond why she was doing that. Picture shows my toe with callous, not touched at all. Besides the fact she kept making faces. POV: If you don't like what you do don't work there‼ read more

Alta nails Lounge - This is my toes right after walking out. - Waxing Near Me - El Cajon, California

$70 for this pedicure. Nail lady sliced all my cuticles open with her nail clippers and nail file, so the acetone she kept pouring on my toes felt great . Painted OVER my 2-month old acrylic powder with this White-out shade of white. The massage was nice though! read more

Alta nails Lounge - Waxing Near Me - El Cajon, California

Taro boba and matcha lattes while getting my feet and hands done? Yes I'll take it lol. The overall VIBE of this place is what makes me want to come back. You can tell they care about cleanliness, and I love that. On top of that, everyone here that has worked on me is good at what they do! Hailey and Lydia are amazing at pedicures & Mimi did my builder fill today. If you want to pamper yourself, or someone else, bring them here ! They'll take care of you (: read more

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I came here with my husband, and we both got pedicures and I did my nails The service was excellent. We both ended up with passionfruit Mojitos that were delicious.. they are so patient and kind and the place looks beautiful so clean and so open not so tight and people breathing so close to each each other loved getting my nails done here!! read more

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I originally came to this salon because I was referred to a specific nail tech. I had an appointment, rescheduled it, and when I showed up they hadn't actually updated the appointment at all. The man at the front desk clearly didn't know what he was doing and kept saying he needed to talk to the manager--who turned out to be just as unprofessional and rude. I was told I could wait about 20 minutes for the nail tech I booked. Over an hour passed. At that point, I agreed to see someone else. That technician acted annoyed the entire time, as if I was interrupting her phone call. She barely spoke to me, didn't engage at all, and made it very clear she didn't want to be doing my nails. The result was terrible. I returned the next day because the nail color looked awful, only to be told I would have to pay again to fix it. Once again, the front desk had no idea how to handle the situation. After more confusion, they finally decided the manager would redo my nails so I wouldn't be charged. Even then, the manager was visibly irritated that she had to fix them. No apology, no accountability--just attitude from start to finish. To make matters worse, I had a translation device with me and could understand that staff were complaining about customers throughout the entire visit. This salon is extremely unprofessional, disorganized, and disrespectful to customers. I will never return and do not recommend it to anyone. read more

Absolutely lovely and clean on the inside. Everyone has a smile on their face and more than willing to go the extra mile whether you are their consumer or not. I walked in for a dip powder manicure and a pedi. They did a beautiful job on both AND they are able to comfortably do both at the same time. I also have to comment on the cushy/extremely comfortable spa chairs. I usually have to turn them off due to the obnoxious digging they do. These were like flying first class on a top airline. So wonderful and relaxing I kept the chair going the entire appointment. Will definitely be back! read more

Ken was very attentive and provided great customer service. Private room, drinks and massages. Couldn't ask for more read more

Alta nails Lounge - Royal treatment #3 - Waxing Near Me - El Cajon, California

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Frustrating experience. We called for 3 services and they told us to come in 1 hr. We arrived for our appt and still had to wait 45 min for 1 service and 1 hr for the other. They also cut my daughter's cuticle which isn't a big deal, but when the nail tech said he would give a discount, the manager made us show proof of the cuts. They also charged us the same amount for pedicures when one had polish and one didn't. I've been here a few times, but won't be coming back after this experience. read more

Before this, I had never left a review anywhere. But if you're thinking about going to Alta Nails for a pedicure, you should ABSOLUTELY go... if you want to lose your toenails. I went with two friends to get the "full experience" everyone is posting about on TikTok. First red flag: they don't actually have alcohol like everyone claims. The drinks were cute, but it was misleading, they only offer wine and champagne. Not what's being hyped online. When we walked in, they started on all three of us separately, so we all finished at different times. (Mind you, we had made a reservation for 3 almost 5 days before we went in for the vip room). The lady doing my pedicure clearly didn't know what she was doing, she kept asking another employee what to do and didn't even know how to turn the water on. My pedicure took almost 3 hours. She cut almost every single toe. The massage was good, I'll give them that, but that's the only positive. Fast forward: one of my friends lost her entire big toenail a couple weeks ago, and today I lost half of mine. This has NEVER happened to me before. On top of that, all of our nails started chipping just days later. To make it worse, when it was time to pay, my friend tipped in cash. She gave a $50 bill and asked for $40 back. The employee came back with only $10 in ones. My friend was too shy to say anything. This was genuinely the worst nail experience I've ever had. Do not believe the fake reviews or social media hype, they pay people to say good things. Save your $90 and go somewhere else. read more

This place is a nightmare. They start your nails and then leave you stranded with your nails half done to help other customers, and rush through your nails doing really inconsistent work. I've given them a few tries and despite their awesome atmosphere I would never go back. They don't want to turn down customers and I get that but it's so inconsiderate of peoples time. My fill took two hours here because they kept getting up and leaving me without explanation or comment to help do pedicures right in front of me on the other side of their salon. read more