I visited this store twice in one day as the first time I didn't see exactly what I was looking…read morefor. Each time I was approached immediately. I was helped and customer service was great. I was told about a $5 membership ( 1 year ) that saved me $9 on my purchase. I did ask one gentleman if they had a particular towel and was told they did not have it but the second gentleman over heard and realized they may have what I wanted and I ended up buying that item. Midsize laker towel for my golf bag :) Helpful staff.

Came in for a football jersey. 4 guys standing around chatting with no customers in the store. When…read morewe asked if my husband could try one on the guy gave me a bad look and said "which one?" I pointed out a jersey I had no idea were youth only sizes and he said the adults are on the other side. And he walked away back to his other work buddies that are all doing nothing just slumped over chatting with bad looks. Life must suck especially for the owners that pay for 4 employees to run customers out if the store looking to spend money.

The gentleman helped me find exactly what I wanted. I was buying a laker wallet for a 10 year old…read moreas a birthday gift. He helped me look for laker socks to cover my golf clubs but was not able to find exactly what I was looking for. Very friendly, had nice conversation about the Rams and Lakers.

They just raised their t shirt prices from $30 to $60. And if you know, the quality isn't worth it.read more

Vince was the guy who rang me up, very friendly and smiled, thank you. I didn't really know what to…read moreget my nephew but I know he loves Nike lol. What do you buy kids that have everything they could want or need? It is extremely hard to do. But hopefully he likes the shirts I got. It was pretty busy today of course for Christmas and I checked into the wrong place lol I like this store definitely will be back lots of space to walk around to not feel crowded, and clean. Have a beautiful day, be kind to everyone :) Aloha

Champs is cool. I have bought many clothes here in the past. We purchased a few things here…read moreyesterday for the summer. I was happy with the outfits I chose. Mainly for workouts tho. Id come here again.

My feet were hurting from walking and standing. A friend of mine recommended this place. I had not…read morebeen to a running store prior and usually just buy shoes online or at a branded shoe place, like adidas or nike. I walked in and first off, the space is very well organized and designed. It has a very welcoming vibe and very clean. You walk around and they basically have everything you need if you run or walk a lot or stand. They also have brands that you would only find at like a Dick's sporting goods like Hoka and Brooks. After being welcomed in, they proceed to take a digital foot print of your feet. Then they have you walk to see how your feet behave as you walk. Mine were over pronating - I had no idea. After that, they will tell you what's happening with your feet and recommend a shoe with right structure and support for your specific feet and lifestyle. What??!! Then they bring out like 3-4 options for you to try and will help you try them on. What!!?? Then if you need orthopedic insoles, they let you try them with your shoes of choice and will patiently wait until you find the right fit and feel. Dude!!! The person helping was so patient - I must have tried 5 different shoes and ended up going with the Hoka Clifton 11 or something like that - I LOVE them - I'd never used Hokas before and the support is incredible. Gone are the days when I thought just buy a Nike or Adidas. There is so much more to shoes than that!! The cherry on top? They charge the same prices that you would pay online or a large retail shoe store - so you get all of that additional service and support....basically for free. This was such an eye opening experience - thank you to everyone at A snail's pace - this was a very nice experience.

My friend recommended this place as we are both beginners in the running scene and we both were…read morelooking for good shoes. Upon immediately entering we were politely greeted by Jimmy and helped guide us to the foot scan machine to find the right shoe for me. Jimmy was very professional and pleasant to talk to! You can tell he is passionate for running and wants to really help you find a good shoe. I would definitely return and recommend this place to someone looking for a good shoe

I love that this store is located on the outside so that it is easy to access from the parking…read morestructure across the building. The workers are very kind and friendly everytime I come here. They have offered to open up the dressing room for me and help me get my size. The store itself isn't large but it doesn't feel messy. They do a pretty good job keeping everything folded and neat. The sales racks are usually there but the selection is prefer limited depending on when you go. In terms of value, the prices are high but really worth your money. My lulu pieces last me for years. Parking: free but the structure may be packed on the weekends

I had an order to pick up and a shirt to return. Parking was a challenge due to the ongoing…read moreconstruction and detours throughout the mall. The store is accessible from the outside courtyard area. The associate who fetched my pick up order was very efficient and helpful. The line to get my shirt returned was long and slow. There were at least 4 visible associates on the floor but only 1 person ringing people up at cash wrap. I had about 6 customers ahead of me in line and it was a bit of a head scratcher to me why at least one more associate couldn't jump in to help the cashier some extra support. Overall I thought the merchandising was done nicely and the store felt nice and open. The newest polka flock gears were available and I also liked the varieties of accessories to ogle at during my wait in line. Unless I have another in store pick up I have to make here due to a merchandise availability, I don't anticipate returning. The laborious nature of finding parking, long wait in line, and the outdoor entrance only nature of the store makes this a no for repeat visit.

Hello! Ben Z. here! I wanted to quickly report on my super, first-time, five-star, shopping…read moreexperience at DR today (8/2/25)! I thought the lady running the place was very knowledgeable about the products, very customer-service oriented, very friendly, and offered very nice conversation....I ended up purchasing two, very-reasonably-priced, soccer caps that I like a lot....I highly recommend this store and will likely return for more caps in the future!

Great store, great customer service. I got a 10 dollar brazil beanie here and it was the best…read morechoice.

Every time my husband and I visit this store, we receive the best help we could ask for. The staff…read moreis always friendly and very knowledgeable about their selection. It is a smaller store, so occasionally I'll see items online that aren't available in-store, but the team is always willing to help me exchange for the item I found online, which I really appreciate. The flare leggings are absolutely amazing for women -- I hate to say it, but they might even beat Aerie! They also carry the best work pants for my husband. We always have a great experience here and will definitely keep coming back.

The service is always very friendly and helpful. They're very helpful with getting you a different…read moresize if necessary. The selection of clothes there is great! I wasn't even looking to shop today but I walked out with 2 tops for me and 1 for my husband. The value for our money is great here!

Jonathan's level of service was 2nd to none. Really went above and beyond…read more Thanks for the hat!

I've been coming to this Lids store for probably 15+ years and have never really had any issues…read more The store is kind of small and it can get packed real quick especially around the holiday time when everyone descends on the mall. Overall they usually have a good selection, but since my favorite sports teams are considered the secondary teams in the area they usually do not carry a lot of options for me. I have never really had any issue with service, it's just hats and their have what you want or they don't. Things can sell out quick, like some of the Dodgers WS hats, but they are always good about referring you to the Lids website or helping you search at another store location.

Guy who helped me was straight forward and earnest to help. Consistently asked me if i needed help…read morefinding anything. Solid customer service. Nice selection of kobes More selection and i would have given 5 stars. OVERALL GOOD

Employees were friendly, greeting us when we walked in the store. Brand name shoes are pricier here…read morethan other shoe stores in the Brea Mall.