You can get better customer service at McDonald's. So disappointed today with the way I was…read moretreated at this nail salon. I was friendly and pleasant but it didn't seem like my nail tech Dewey was motivated to do his job. He claimed to have 14 years of experience while simultaneously not knowing anything about duck shape nails or colors like marshmallow. C'mon every nail tech worth their salt knows marshmallow. He seemed really annoyed when I wanted my crooked nail fixed and made straight, even though I requested it from the jump. He suggested I just wait until next visit. Why would I want to look at a crooked nail for 2 to 3 weeks?!! Just unreal. He had the nails on my right hand longer than my left hand & I had to point that out, only then was that remedied. Can you imagine?!!! He didn't seem to know how to buff and file the nails well and even cut me at one point to where I began bleeding. The place is so low vibe, low energy. No one seemed happy, friendly or vibrant. I dislike writing negative reviews but if it helps others avoid a negative experience it's worth it!

I always receive good service from cali nails,, do Kim still work there?…read more For a year, she took care of my nails and feet and I was just wondering .

Leila did my nails for my wedding, and I couldn't have been happier with how they turned out! I…read morealmost never get my nails done so having them done for such an important day felt like a bit of a roll of the dice. Thankfully, I was in great hands with Leila. She is incredibly skilled and talented, and her recommendations were spot on. She helped me choose exactly what would look best and the end result was perfect for my special day. On top of that, she is genuinely sweet and so easy to talk to. I had a wonderful experience and would absolutely recommend her!

Leila Nails It -- and Cares About Your Nail Health Too! I…read morefound Leila Nails It by total accident and couldn't be happier that I did. From the moment I sat down, I knew this wasn't going to be your typical nail appointment. Leila is so friendly, easy to talk to, and clearly loves what she does. What really stood out to me was how much she cares about the health of your natural nails. Mine were damaged from thick dip powder done elsewhere, and she immediately noticed and took the time to gently work with them while explaining how we could get them back in shape. Not only did I leave with beautiful, clean, natural-looking nails, but I also felt like I had just caught up with a friend. If you're looking for someone talented, kind, and genuinely invested in their clients -- Leila is your girl. Highly recommend!

Great experience! Took my sister who had a stroke and they were very gentle and patient with her…read more Love the glass bowl pedi spas..The ladies that helped us were super nice and didn't talk to each other the whole time like many salons which can be very annoying. The only complaint is the bathroom area could be updated (the back area) but otherwise the selections of nail polish and everything else was quite lovely as was the Ambience of the place. I will be back.

I've come to this salon since they opened years ago and I love the staff, the owner Jade and the…read morelocation. Their color selection is fantastic, they have safety measures in place and mask up! Thank You Jade for a great experience. Tip: they only take cash and checks FYI...no credit cards. They do have an ATM in their shop.

I've been going to Beauty, Nails & Spa and Song and her wonderful staff for over a decade, and they…read morenever disappoint! They are professional, incredibly talented, clean, welcoming, and always so friendly. I recently had another amazing experience during a special mommy-daughter day, and it reminded me once again why I've continued to come back all these years. The quality of their work and the care they put into every visit is truly exceptional. Song and her team, thank you for your continued amazing service and for always making us feel so welcomed and cared for. I'm so grateful to have such a wonderful place to go to. Highly recommend!

I was a walk in for a full set on Saturday at 1 pm. I realize that this is not an easy act to do…read more They did seat me within about 10 minutes MAX. This is why a one star feels accurate. I showed my tech a picture of what I wanted, she asked if I wanted dip or if it needed to be acrylic and told her that I didn't care how this design was done but I wanted it to look just like the inspo pic that was posted here. She said that's fine I can totally do that. She did the service and even corrected the nail that I saw was crooked so that it wouldn't be when she dipped it. She also cut off the acrylic a little long and I told her I wanted them shorter like the picture and she said she just was leaving room for filing. She was a great communicator. When she did the top coat she added a glitter top coat which was not pictured and I thought, "it's not the end of the world I'll just take it". Well we got to the check out and I looked at my nails and they are not what was pictured. I was pretty frustrated but left to go pick up my car for an oil change. I sent these pictures to my sister to see if I was being too high maintenance and she agreed that this was not done well even to the standards of the other pictures posted on the reviews. So I called the store and asked to speak to the manager (against every bone in my body) and politely asked if they could get me back in to just level out the dip and reapply the top coat and trim the side of my nails in a little bit. The store manager told me she would be happy to fix them at 5 pm when they had time. I asked if there was anyone else sooner as I live in Girdwood and made the trip today as a little treat but needed to get back home sooner. She said there was absolutely no time before 4 that she could get me in. So I agreed and called my fiance. I then called back to see if I could come show her that there was blood glued down to my nails, the unevenness and just get even a partial refund and she said she does not refund but is available at 5 pm to fix it for me. I am so disappointed in the response to fixing this. When I left the shop there were 4 techs sitting together hanging out, when I drove back by to get the images of the shop sign there were no cars in the parking lot. I will not be returning and I recommend either going to a different shop or being much more firm than I was when sitting in their chair. The job she did was $90 and I didn't even get the set that I wanted.

We walked in and they acted like we were inconveniencing them. There was no one else in the place…read more The lady ended up ripping some of my existing acrylics off and taking many of my natural nail layers with them. She also did not reshape them correctly and she did not file down the other nails to match length even after I asked her to. The layer of acrylic she applied was so thin and burned my fingers. She also filed off some of the nail finish and didn't fix it even when pointed out and she noticed the problem. My friend I was with also asked for a very simple monochrome stripe design. The man cut her finger multiple times with the dremel tool with the acrylic, got UV-cured gel polish all over her fingers even after "fixing" it. He attempted to do the stripe design and the lines were all over the place. she showed him the inspo photos and it did not look anything like it. She ended up scrapping the design and opting for a chrome, which got all over her fingers and he didn't wash it off. Overall the place seemed clean but the vibe was unprofessional and seemed like they did not want us there. Not sure if it's just because of the time we went (midday on a Friday) but I would caution people on going here if they want anything other than a solid gel nail color.

This salon is a nice hidden gem in Anchorage. I always call for an appointment and they have gotten…read moreme an appointment on the same day within several hours of calling them before. They seem to be not that busy the last two times I've gone in. It's a very nice nail salon and atmosphere. I get a basic pedicure every time and they do a fantastic job. They also seem to be very slightly less expensive than most of the nail salons in Anchorage. Well worth it!

Four of us had a 1:30 appointment. Two getting pedicures had their feet in the water for over 49…read moreminutes and the two getting manicures were still waiting to be seated. We left after asking why we were still waiting and no one talked to us.

Diamond Nails & Spa…read more Absolutely loved coming here. I was treated so well. My nail tech Jay did such a great job on my nails. I definitely found my new nail place. Wayyy better than Cali nails by a long shot. I really felt important here. I was greeted at the door with smiles and they helped me check in. Jay was really great helping me figure out what I wanted. And jay did a great job doing my nails as well as the nail art. All I asked for was a flower and Jay just painted the flowers on my nails and I was just in love with them. Thank you so much for the great service and making me feel so welcomed.

Best salon in Anchorage!!!!…read more Love the pedicure with heated stones, so relaxing. Everything is so clean.

I always have an amazing experience here! They always accommodate my walk-in's b/c of my busy…read moreunpredictable schedule. My pedicures are always clean, detailed & gel is immaculate! I enjoy the relaxing atmosphere and they let me relax on my phone and "veg" out. Been going here for a year now and always a great experience!

Amazing establishment!!! Everyone is super friendly! Very clean and we rounded! Prices are amazing…read moreand will recommend to anyone looking for services!!

Went in for a full set and a pedicure! (Walk in ) only had to wait 10 minutes. Their service was…read moreamazing! Very happy and satisfied with my nail tech work I could tell she was very passionate about her work she took extra time to make sure everything was perfect ! Only paid $115 for both service . Can't beat that price . Well differently be returning .