They kept me updated every step of the way, completed the work on time, and my car looked as good as new when I picked it up. Their attention to detail and commitment to quality really stood out. The staff made the whole experience stress-free, and it's clear they take pride in their work and customer service. I highly recommend Alliance Auto Body to anyone looking for honest, high-quality auto body repairs. Thank you for a job well done! read more

Service was amazing and precise. Jermaine Campos was the wonderful employee who assisted me. He answered my questions via email, then walked me through my options. Kept me informed and up to date. Can't recommend this place enough. read more

The bumper on my car was falling off due to an accident. I brought the car in on Monday, 6/29/26. It was finished on Thursday, 7/2/26. The timeline was faster than expected; the results were better than expected. Jermaine was professional and made me feel I came to the right place. If I have another need for vehicle body repair, I will definitely return! read more

I've been doing business with Alliance Autobody since it was owned by Peter and his wife. Back then, it was a family-owned shop that was dedicated to outstanding customer service. Since the business was acquired by new owners, however, the customer service has been hit or miss. Since the change in ownership, I've brought them two Honda S2000 front spoilers for painting. Unfortunately, my most recent experience was not nearly as smooth as I expected. I negotiated a cash price that was similar to what I had paid a couple of years earlier, despite Michael aggressively trying to justify a significantly higher price. When I dropped off the spoiler, Jermaine assisted me and thoroughly explained the preparation process they would use to paint the polyurethane piece. I was told it would be ready for pickup in a few days. When I returned, I carefully inspected the finished product and immediately noticed several issues. The edge of the spoiler had blotchy paint coverage that appeared to be the result of inadequate surface preparation and inconsistent paint application. The top of the spoiler also had areas that appeared to have received little to no paint. I pointed out these defects to Michael, but instead of acknowledging the concerns, he immediately became defensive and blamed the manufacturer of the spoiler. As we discussed possible solutions, Jermaine brought the painter over to evaluate the problem areas. Even after the painter inspected the piece, Michael continued insisting that the manufacturer was at fault and began calculating an additional charge to correct the issues. During that conversation, I overheard the painter quietly tell Michael that it was a simple repair that would only take about ten minutes. At that point, I told Michael there was no way I was going to pay an additional $200 on a $400 paint job to correct problems that were clearly the result of poor preparation or workmanship. Thankfully, Michael eventually reconsidered and authorized the painter to make the repairs at no additional cost. I returned a few days later, and the problem areas had been corrected. The finished product ultimately looked much better. Like any business, Alliance Autobody has employees who genuinely care about providing excellent customer service and others who seem more focused on maximizing the bill. Jermaine was professional, knowledgeable, and a pleasure to work with throughout the process. I only wish that same level of customer service had been reflected consistently throughout the entire experience. read more

My Tesla Model 3 was involved in a parking lot hit-and-run with left fender damage. I also have a PPF wrap on my car. I did a bunch of research for nearby repair shops. Luckily, I found Alliance. Jermaine helped me from vehicle drop-off to pick-up and kept me up to date on the insurance approvals and repair status. He was responsive to my text and emails. He did a great job of working with the adjusters to get approvals (not sure why my insurance used three adjusters), but Jermaine handled all the insurance interactions for me. The repairs came out great and the PPF shop that they use also did a great job. read more

They had amazing communication with me and they used original parts from Toyota dealership and checked every single one of them and updated us on them. They offered the service we needed. read more

Jermaine took care of my 2022 cla 35 amg grille from Monaco Motorsports! Got me in and out in a day looks great! Thanks guys!!!! read more

Thanks so much to Alliance Auto Body and their amazing crew who made my car whole again. I honestly didn't think the car was going to be repairable, but they made the impossible... POSSIBLE! I hope I don't have to be in a situation where I need my car fixed but I know that if I ever needed anything they are my number 1 go to spot for anything auto body. read more

This reveiw is long overdue. Got to into an unfortunate accident with my audi etron right before the holidays. Jermaine was reaponsive and super helpful from the beginning. They did great work on the car. Would highly recommend. read more

I want to say first and foremost this was the best and really easy experience. Germain was awesome really nice guy. Gave us the estimate right away and the pricing was very reasonable, was truthful and honest. The car came out beautiful all original parts for the subaru. They got the car done fast and did an amazing job. Definitely will recommend this place if you ever need work done on your car!!! read more

Jermaine, Allen and team were so wonderful to me! I went in for paint repair after someone keyed my car and they were so incredibly helpful. They worked with me to try to keep costs low and advised me to go through insurance when they saw how much damage was done and on the spot fixes wouldn't work. They are extremely professional and the repairs are seamless. read more

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I had an awesome experience going here for the first time. I just moved to the area and needed to get my bumper repaired after I got in an accident. They were so kind, extremely thorough and Micheal was very friendly! They provided honest and fair pricing and were super quick with the repairs! Only took 2 business days. Overall so happy with the service and will definitely go back. read more

Alliance Auto Body provides excellent and clean service, with great customer support . I took my car there to fix my bumper. Jermaine, manager there, went above and beyond to get my car fixed in no time on a Friday!! Thank you Jermaine!! read more

Been coming here for years so my review is a little overdue. 5 stars across the board! Communication (with me AND the insurance company) and especially quality are on another level. I wouldn't trust to take my car anywhere else other than ALLIANCE AUTO BODY. Thank you guys so much! read more

I cannot recommend Alliance Auto Body highly enough. After my car was hit by a truck, I originally had it repaired elsewhere, and it was a disaster. The work was poor, the panels were misaligned, and I was without my vehicle for over two months. I took my car to Mike, Allen, and the team at Alliance, and the difference was night and day. They took me in immediately, truly listened to my situation, and incredibly, had everything fixed perfectly within 48 hours. My car looks brand new again. If you need auto body work done right, save yourself the headache and go straight to Alliance. I'll be recommending them to everyone I know! read more

Unfortunately, this was the second time I needed to have Alliance work on my Model Y. My wife dinged it the first time; this time I managed to bang it up. In both cases, Jermaine, the Service Manager, was helpful, courteous and professional in providing me with an accurate estimate of the work needed, updating me on the expected time of completion and even saving me an additional 3.5% charge if I could avoid paying with a credit card (which I did). They did an excellent job of restoring my car back to 'good health' and my car now looks and rides like new. Thanks to the team at Alliance for doing a great job and I hope I never have to see them again (at least under those circumstances)! Highly recommended! read more

Long overdue review here but better late than never!! 5 Stars for the entire crew over at Alliance. I've been going there for years now along with my family. They have an incredibly professional staff that takes care of everything and just makes the process so convenient. Last time I was there I just gave them my claim number from the insurance company, Mike arranged a tow truck and handled the entire claims process for me. A weeks later my car was ready for pick up and looked just like new. I highly recommend this body shop for anyone who's looking for the right place. read more

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Just wanted to give a S/O to the group who's there. Chill people, knowledgeable, quick, and communicative. Needed my Tesla up in a jack to replace a bolt. And got it done. Thnx again for your help that day ! Definitely coming back for other work. read more

If you need your car fixed, then I highly recommend this shop. Jermaine did a fantastic job helping me out with all my issues and concerns. He was always willing to help and always called back. These guys will take care of you and work with you and your insurance to get whatever issue you have fixed. read more

Amazing service. I had to repair some scratches on the car but I was on vacation so couldn't leave the car for days. Jermaine brilliantly suggested they remove the part that needed painting so they could paint it without keeping my car for days. It worked out great and fair pricing too. read more

Everybody knows getting your car fixed after getting into an accident is so time consuming that's why I'm so happy I found this body shop , they made it easy for me every step of the way . The staff is amazing ,they're knowledgeable , attentive and understanding . It was so easy and stress free to get my car fixed , the body shop met my timeline and price . Nobody wants to go through this process but if you have to choose alliance auto body to be by your side get in , get out and get on with your life . read more

Mike and Jermaine are guys you want on your side because they care about what's best for you; not the insurance company. My insurance companied offered an initial low-ball estimate which Mike and Jermaine disagreed with. At the end, the outcome worked out in my favor because of people who do honest work. Thank you to everyone at Alliance Auto! read more

THE AUTO BODY SHOP YOU SHOULD GO TO!~ I found this place on yelp and it did not disappoint. I requested a quote from them and was able to bring in my car for an accident where my sister drove my car into a parking pole (‍ yeah it actually happened). I was directed to Jermaine, who helped guide me through the whole process of my insurance, not to mention, dealt with my insurance company, answered all my multiple annoying calls about the status of my car and kept true to his words of returning to me my car in TIP TOP condition. I couldn't be any more satisfied with my service and for the price that I paid for it. WELL WORTH IT. Not to mention, Jermaine offered as a courtesy to help me buff and detail out the small scratches on my car. Will be coming back to get those little scuffs off when I have I the time to. Thanks Jermaine ~ read more

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These folks are excellent. They even took the time and effort for a minor job to help out. I had a sagging car door that was just slightly out of alignment, causing it to stick when opening. This was a fairly new car and my dealership was not helpful at all. I went to Alliance. Mike and Jermaine were very helpful, discussed it with the excellent technician right in front of me, and gave me an appointment for following week knowing it was not an urgent job. They got it done in an hour. Very professional and clear pride in their work. This is a great business. read more

Recently got into an accident that scratched the back of my car. They did a great job and finished it in a day. Would highly recommend if you need to repair damages from an accident. read more

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I heard about Alliance through a friend of mine after my Tesla Model 3 was rear-ended. I made an appointment with Mike, he was kind enough to write me a repair estimate to send to the insurance company. After getting approval from the insurance company I called the shop to schedule the repairs. Unfortunately, I needed the vehicle so I couldn't be without my car for too long. I was told Tesla takes about a week for the parts to be delivered so Mike was able to pre-order the parts for me that way when I dropped it off and the parts were already there, all that had to be done was to paint and install them. Mike called as soon as the parts arrived so I went ahead and brought my car in. I had my car back in just 3 days! It looked better than before the accident quite honestly. I couldn't be happier with the process and I would definitely recommend Alliance Auto Body to anyone! read more

Alliance Auto Body - Body Shops Near Me - Pasadena, California

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Almost took my car to another shop but had the worst experience, so glad I found this place shortly after. The difference was night and day. The staff was helpful, honest, and super time efficient. My car looks great and the whole experience so smooth. I was only able to dropped off my car after hours but they had a lock box in their driveway which was very convenient, I was notified by the staff that they had safely stored my car at their facility same day. I had no hassle or worries. read more

I worked with Michael and Jermaine and they are top notch guys. Very thorough with what they will be doing with my car. They even took it a step further and communicated with the insurance company directly. They've went above and beyond. Great service! read more

Great service, excellent work and their attention to detail was wonderful!! They kept me posted and helped with a rental car. Thank you. read more

They had me pay a $200 deposit for a splash shield and other parts, told me they'd get the part in 1-2 days, then forgot about me for 3 weeks. I had to call to follow up with them three times and they never communicated with me any delays. After the 3 weeks, I told them to just give me the parts and I'd install them myself. The auto guys are nice and do great work. Too bad the sales guys forget about their clients. read more

At first, I was really hoping my experience would be positive due to the raving reviews of this establishment (both here and on google review). Alas. I had dropped off my EV November 19, 2024. It is now nearing the end of January 2025 and I still have yet picked up my vehicle. I've called numerous times for updates...Let me remind you - I am the customer here... and each time it is no update. This establishment could never give me an update only when I called. the manager; Jermain Campos - was a complete gem...Anyway, I will NEVER recommend this establishment to anyone else. read more

Great body shop, I got rear ended and it was just so annoying to deal with in the beginning. I called around a few places and then I got to alliance, michael picked up and he took care of everything. I couldn't be happier with the service and the work done on my car, when I came to pick it up he had a professional detailer polish the whole car and wax it! Thanks Mike also big shout out to deal with all the insurance stuff read more

Just got my car back from Alliance and I couldn't be happier! In fact, my car looks better than it did before the accident. I was involved in a pretty bad pile up collision, there was a huge mix up with the all the insurance companies and Alliance handled everything for me. Their staff is super helpful and their work is top-notch. I would definitely recommend them. read more

Alliance Auto Body is my favorite! They've taken care of me & my car twice now, and I truly have no notes. They do a fantastic job with my car (Subaru crosstrek), and their customer service is impeccable. Jermaine & the team have been so kind and communicative throughout the whole process. Between setting up a rental car, to shuttling me to the Enterprise, to check-in calls and handling all of the insurance bits, they really think of everything. They made this process the least stressful it could possibly be! As for my car, it looks brand new. The paint job is seamless, and they really checked EVERYTHING, not just the impact area. Thank you Alliance for a thorough, thoughtful repair and client experience. Can't recommend Alliance enough. read more

This is my first review that i've ever left on an establishment and if I was able to give them extra 5 stars I would. The whole crew here at Alliance Auto Body are professional and eager to help with whatever damage has been done to your vehicle. Joanna always answers the phone with a great attitude even though I must have been annoying calling every few days to get an update on my vehicle. Jermaine was also very transparent with what was going on with my vehicle and my insurance company. He is most definitely on the customer's side. I appreciate all the work they did to fix up my car and hopefully I never see them again but if i were to have another accident i wouldn't take my car anywhere else. The reviews speak for themselves. read more

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Alliance Auto Body has the best service and pricing! I just had my severely dinged car door fixed and worked with Jermaine to negotiate price and he also helped with a great rate for Enterprise rental. The work was done quickly and my car looks like new. read more

I had an exceptional experience with Alliance Auto Body, and I must commend Jermaine for going above and beyond to assist me. Their dedication to customer satisfaction is truly commendable, and Jermaine's expertise and commitment to excellence made the entire process seamless. Jermaine kept me in loop for every step of the way, and I purchased the car a few months before the accident, while making sure the car had a clean title and never been a wreck. Jermaine notified me of previous damages that were hidden, and previous owner/shop had fixed with glue/washers/nuts. Jermaine made sure I was taken care of and out of the kindness and professionalism, offered to fix many things out of courtesy. I cannot express how great they are, how clean their shop is, and how professional they have been even in times of all the holidays. Thank you read more

The guys who work here are super nice!! I recommend bringing your car here, they'll be honest with what needs to be done with it and get it done super quick (at least for my experience). They also detailed the inside of my car and made sure the outside was squeaky clean. I'm so happy they made my car cute again!! read more

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This Auto Body needs to be shut down immediately!!! The place is a scam from beginning to end. YOUR INSURANCE RATES WILL GO UP 100% They do shady work do not use original parts like they claim, do your homework if you want to "try it out" . I wouldnt pass off all these reviews as fake and paid for. STAY AWAYYYYY unles you want problems with your claim/rates/car.. I hope no one gets harmed after NOT putting the correct parts on the vehicle. read more

Came back to the shop because my bumper tabs broke and jermaine was able to help me out right away! I was at the shop for only 10 minutes and then i was back on the road ! Byron fixed the tabs with out a problem, ! read more

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