I cannot recommend Alliance Auto Body highly enough. After my car was hit by a truck, I originally had it repaired elsewhere, and it was a disaster. The work was poor, the panels were misaligned, and I was without my vehicle for over two months. I took my car to Mike, Allen, and the team at Alliance, and the difference was night and day. They took me in immediately, truly listened to my situation, and incredibly, had everything fixed perfectly within 48 hours. My car looks brand new again. If you need auto body work done right, save yourself the headache and go straight to Alliance. I'll be recommending them to everyone I know! read more

Jermaine, Allen and team were so wonderful to me! I went in for paint repair after someone keyed my car and they were so incredibly helpful. They worked with me to try to keep costs low and advised me to go through insurance when they saw how much damage was done and on the spot fixes wouldn't work. They are extremely professional and the repairs are seamless. read more

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I had an awesome experience going here for the first time. I just moved to the area and needed to get my bumper repaired after I got in an accident. They were so kind, extremely thorough and Micheal was very friendly! They provided honest and fair pricing and were super quick with the repairs! Only took 2 business days. Overall so happy with the service and will definitely go back. read more

Amazing service. I had to repair some scratches on the car but I was on vacation so couldn't leave the car for days. Jermaine brilliantly suggested they remove the part that needed painting so they could paint it without keeping my car for days. It worked out great and fair pricing too. read more

Just wanted to give a S/O to the group who's there. Chill people, knowledgeable, quick, and communicative. Needed my Tesla up in a jack to replace a bolt. And got it done. Thnx again for your help that day ! Definitely coming back for other work. read more

Long overdue review here but better late than never!! 5 Stars for the entire crew over at Alliance. I've been going there for years now along with my family. They have an incredibly professional staff that takes care of everything and just makes the process so convenient. Last time I was there I just gave them my claim number from the insurance company, Mike arranged a tow truck and handled the entire claims process for me. A weeks later my car was ready for pick up and looked just like new. I highly recommend this body shop for anyone who's looking for the right place. read more

Alliance Auto Body - car - Body Shops Near Me - Pasadena, California

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Unfortunately, this was the second time I needed to have Alliance work on my Model Y. My wife dinged it the first time; this time I managed to bang it up. In both cases, Jermaine, the Service Manager, was helpful, courteous and professional in providing me with an accurate estimate of the work needed, updating me on the expected time of completion and even saving me an additional 3.5% charge if I could avoid paying with a credit card (which I did). They did an excellent job of restoring my car back to 'good health' and my car now looks and rides like new. Thanks to the team at Alliance for doing a great job and I hope I never have to see them again (at least under those circumstances)! Highly recommended! read more

If you need your car fixed, then I highly recommend this shop. Jermaine did a fantastic job helping me out with all my issues and concerns. He was always willing to help and always called back. These guys will take care of you and work with you and your insurance to get whatever issue you have fixed. read more

Everybody knows getting your car fixed after getting into an accident is so time consuming that's why I'm so happy I found this body shop , they made it easy for me every step of the way . The staff is amazing ,they're knowledgeable , attentive and understanding . It was so easy and stress free to get my car fixed , the body shop met my timeline and price . Nobody wants to go through this process but if you have to choose alliance auto body to be by your side get in , get out and get on with your life . read more

Mike and Jermaine are guys you want on your side because they care about what's best for you; not the insurance company. My insurance companied offered an initial low-ball estimate which Mike and Jermaine disagreed with. At the end, the outcome worked out in my favor because of people who do honest work. Thank you to everyone at Alliance Auto! read more

Almost took my car to another shop but had the worst experience, so glad I found this place shortly after. The difference was night and day. The staff was helpful, honest, and super time efficient. My car looks great and the whole experience so smooth. I was only able to dropped off my car after hours but they had a lock box in their driveway which was very convenient, I was notified by the staff that they had safely stored my car at their facility same day. I had no hassle or worries. read more

These folks are excellent. They even took the time and effort for a minor job to help out. I had a sagging car door that was just slightly out of alignment, causing it to stick when opening. This was a fairly new car and my dealership was not helpful at all. I went to Alliance. Mike and Jermaine were very helpful, discussed it with the excellent technician right in front of me, and gave me an appointment for following week knowing it was not an urgent job. They got it done in an hour. Very professional and clear pride in their work. This is a great business. read more

Recently got into an accident that scratched the back of my car. They did a great job and finished it in a day. Would highly recommend if you need to repair damages from an accident. read more

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THE AUTO BODY SHOP YOU SHOULD GO TO!~ I found this place on yelp and it did not disappoint. I requested a quote from them and was able to bring in my car for an accident where my sister drove my car into a parking pole (‍ yeah it actually happened). I was directed to Jermaine, who helped guide me through the whole process of my insurance, not to mention, dealt with my insurance company, answered all my multiple annoying calls about the status of my car and kept true to his words of returning to me my car in TIP TOP condition. I couldn't be any more satisfied with my service and for the price that I paid for it. WELL WORTH IT. Not to mention, Jermaine offered as a courtesy to help me buff and detail out the small scratches on my car. Will be coming back to get those little scuffs off when I have I the time to. Thanks Jermaine ~ read more

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I heard about Alliance through a friend of mine after my Tesla Model 3 was rear-ended. I made an appointment with Mike, he was kind enough to write me a repair estimate to send to the insurance company. After getting approval from the insurance company I called the shop to schedule the repairs. Unfortunately, I needed the vehicle so I couldn't be without my car for too long. I was told Tesla takes about a week for the parts to be delivered so Mike was able to pre-order the parts for me that way when I dropped it off and the parts were already there, all that had to be done was to paint and install them. Mike called as soon as the parts arrived so I went ahead and brought my car in. I had my car back in just 3 days! It looked better than before the accident quite honestly. I couldn't be happier with the process and I would definitely recommend Alliance Auto Body to anyone! read more

Alliance Auto Body - Body Shops Near Me - Pasadena, California

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I worked with Michael and Jermaine and they are top notch guys. Very thorough with what they will be doing with my car. They even took it a step further and communicated with the insurance company directly. They've went above and beyond. Great service! read more

Great service, excellent work and their attention to detail was wonderful!! They kept me posted and helped with a rental car. Thank you. read more

They had me pay a $200 deposit for a splash shield and other parts, told me they'd get the part in 1-2 days, then forgot about me for 3 weeks. I had to call to follow up with them three times and they never communicated with me any delays. After the 3 weeks, I told them to just give me the parts and I'd install them myself. The auto guys are nice and do great work. Too bad the sales guys forget about their clients. read more

At first, I was really hoping my experience would be positive due to the raving reviews of this establishment (both here and on google review). Alas. I had dropped off my EV November 19, 2024. It is now nearing the end of January 2025 and I still have yet picked up my vehicle. I've called numerous times for updates...Let me remind you - I am the customer here... and each time it is no update. This establishment could never give me an update only when I called. the manager; Jermain Campos - was a complete gem...Anyway, I will NEVER recommend this establishment to anyone else. read more

Great body shop, I got rear ended and it was just so annoying to deal with in the beginning. I called around a few places and then I got to alliance, michael picked up and he took care of everything. I couldn't be happier with the service and the work done on my car, when I came to pick it up he had a professional detailer polish the whole car and wax it! Thanks Mike also big shout out to deal with all the insurance stuff read more

Just got my car back from Alliance and I couldn't be happier! In fact, my car looks better than it did before the accident. I was involved in a pretty bad pile up collision, there was a huge mix up with the all the insurance companies and Alliance handled everything for me. Their staff is super helpful and their work is top-notch. I would definitely recommend them. read more

Alliance Auto Body is my favorite! They've taken care of me & my car twice now, and I truly have no notes. They do a fantastic job with my car (Subaru crosstrek), and their customer service is impeccable. Jermaine & the team have been so kind and communicative throughout the whole process. Between setting up a rental car, to shuttling me to the Enterprise, to check-in calls and handling all of the insurance bits, they really think of everything. They made this process the least stressful it could possibly be! As for my car, it looks brand new. The paint job is seamless, and they really checked EVERYTHING, not just the impact area. Thank you Alliance for a thorough, thoughtful repair and client experience. Can't recommend Alliance enough. read more

This is my first review that i've ever left on an establishment and if I was able to give them extra 5 stars I would. The whole crew here at Alliance Auto Body are professional and eager to help with whatever damage has been done to your vehicle. Joanna always answers the phone with a great attitude even though I must have been annoying calling every few days to get an update on my vehicle. Jermaine was also very transparent with what was going on with my vehicle and my insurance company. He is most definitely on the customer's side. I appreciate all the work they did to fix up my car and hopefully I never see them again but if i were to have another accident i wouldn't take my car anywhere else. The reviews speak for themselves. read more

Alliance Auto Body - Before - Body Shops Near Me - Pasadena, California

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Alliance Auto Body has the best service and pricing! I just had my severely dinged car door fixed and worked with Jermaine to negotiate price and he also helped with a great rate for Enterprise rental. The work was done quickly and my car looks like new. read more

The guys who work here are super nice!! I recommend bringing your car here, they'll be honest with what needs to be done with it and get it done super quick (at least for my experience). They also detailed the inside of my car and made sure the outside was squeaky clean. I'm so happy they made my car cute again!! read more

Alliance Auto Body - Sad before photo - Body Shops Near Me - Pasadena, California

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This Auto Body needs to be shut down immediately!!! The place is a scam from beginning to end. YOUR INSURANCE RATES WILL GO UP 100% They do shady work do not use original parts like they claim, do your homework if you want to "try it out" . I wouldnt pass off all these reviews as fake and paid for. STAY AWAYYYYY unles you want problems with your claim/rates/car.. I hope no one gets harmed after NOT putting the correct parts on the vehicle. read more

I had an exceptional experience with Alliance Auto Body, and I must commend Jermaine for going above and beyond to assist me. Their dedication to customer satisfaction is truly commendable, and Jermaine's expertise and commitment to excellence made the entire process seamless. Jermaine kept me in loop for every step of the way, and I purchased the car a few months before the accident, while making sure the car had a clean title and never been a wreck. Jermaine notified me of previous damages that were hidden, and previous owner/shop had fixed with glue/washers/nuts. Jermaine made sure I was taken care of and out of the kindness and professionalism, offered to fix many things out of courtesy. I cannot express how great they are, how clean their shop is, and how professional they have been even in times of all the holidays. Thank you read more

Came back to the shop because my bumper tabs broke and jermaine was able to help me out right away! I was at the shop for only 10 minutes and then i was back on the road ! Byron fixed the tabs with out a problem, ! read more

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EXCELLENT EXPERIENCE - BEST BODY SHOP The door to my truck was locked and unable to open so I brought it over to Alliance Auto Body after seeing the great reviews they had. Despite it being a random job, they were happy to help and had a knowledgeable tech handle the issue. The door is as good as new and the experience lived up to the reviews! I definitely recommend this shop, Mike & Jermaine will take care of you! Also thank you guys for the tire dressing! read more

Would not work on my car. They said they are not aloud to work on damaged parts. So apparently you need to order replacement parts through them and have them install and blend read more

Alliance Auto Body - Body Shops Near Me - Pasadena, California

Great customer service I felt like a paid a fair price and the work turned out great. Hands down best body shop experience and will be recommending to anybody who needs body work. read more

Alliance Auto Body - Cr-v - Body Shops Near Me - Pasadena, California

I have to say this body shop is very professional, quick, and to the point when it comes to getting the job done and doing quality work. They helped me through the claim process and answered any questions I had with insurance and my car getting fixed. I recommend them to anyone who is looking for good work. read more

Alliance Auto Body - My car that got fixed - Body Shops Near Me - Pasadena, California

The guys at Alliance are awesome. I urgently needed a new fender and a door fixed before a big move and these guys delivered big time in just days. Other shops told me minimum 2 weeks once they get to my car in the queue. Jermaine listened to what I wanted fixed and only quoted me for that work (took me 10 min for a quote); other shops took days to get back to me with a quote and tried to get me to do $10k in nonsense hody work when it only needed $2k at most. The guys in the shop went above and beyond and polished out all the other scratches on my car I didn't even ask to be fixed and they did it without an additional charge. The price quoted was the price paid, none of this trying to milk you for more money after the fact. It's too bad I'm moving away because I would only get my car fixed here in the future. These guys deserve 10 stars! My car looks great, top notch quality work. read more

I brought my Tesla model 3 here after getting rear ended. The insurance company wanted me to take it to one of their "recommended" shops but I wanted to make sure I went to a reputable shop who had experience with teslas. Jermaine and the team did a great job at taking care of everything on the insurance side. My car repair took over a month, though it's no fault of the body shop, as the insurance appraiser was taking forever to respond to them. Jermaine was communicative with me on the process and was persistent with the follow ups with the insurance claim until they finally responded. Overall would definitely recommend them as they know what they are doing and I'm glad my car came back looking brand new again! read more

3rd time Jermaine has saved a family member from being careless and without representation against the insurance company! They handled everything. Him and is team are the utmost professionals and worked quickly to help get us back on the road. I will be a forever customer! read more

My car got rear-ended and I brought it here. Jermaine help me through the process and it ended up getting totaled out. Then I had my dad's car at my house and it ended up getting burned in the fires in Altadena. Once again I brought My car here and Jermaine helped me a lot. The insurance totaled out the car but Jermaine was able to fix it for me. He found me a used tail light for free and I was able to keep using the car even though it got burned and it really helped me during a horrible time. I really appreciate the service that I got at Alliance Auto Body and I would recommend them to anyone. read more

I've been a long time customer of Alliance Auto Body and truly this is one of the best shops in LA. I'm very particular with my cars and knowing that Mike (the owner) is a European car enthusiast like myself, I know that I'm in good hands. The quality of the repairs from color-matching to the clear coat to the body-lines are always top-notch, from minor to major repairs it looks as if there was no damage to begin with. I continue to recommend this establishment to friends and family, which have always been pleased, so big thanks to the team at Alliance Auto Body! read more

Alliance Auto Body - After - Body Shops Near Me - Pasadena, California

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5 star service! Jermaine was amazing and super communicative throughout the whole process. Very easy to address my concerns with and kept me updated with every step of the way. I had a horrible experience with my last repair and they even found a towel shoved into one of the holes in my door. Alliance replaced the whole thing and did an awesome job at making my car look like brand new! They were able to work with my insurance to be sure everything was covered. My Tesla parts took awhile to get delivered. I know the wait time is out of their control but Jermaine was sure to always update me when the parts were expected to ship. I did have an issue after i got my car back where my back tire kept saying it was low pressure after a week of driving it. We kept an eye on it and then when it did it the second time i was sent to their tire guy in pasadena and they fixed it right away! Alliance is the best out there! Tesla owners be sure to take your car here! read more

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I was recommended this place by a very good friend who knows about cars. Came by to speak with someone to talk about my car. However, when I stepped inside and went up the stairs, no one acknowledged me and instead pretended to be on the phone, especially the guy in the front left desk who went on his cell phone. I turned around and left since clearly this is not a professional business. Instead, I took my car to caliber collision, which, of course, we're very professional and ready to help me as soon as I walked through the doors. Avoid this dump and take your business elsewhere. read more

Allstate (full coverage) would not cover all of the charges from Alliance. My car was totaled so this was just about extra fees not repairs. I am out over $2k for a $25k claim. The sales person Jermaine promised to make me whole, but Michael the owner said they would not do this. read more