I took my vehicle in for a relatively minor rear bumper repair. I got one other quote prior to bringing it to Zoom and they were both comparable. The reason I chose Zoom is because they were friendly, to the point, fast service and explained everything to me in easy to understand terms. I dropped the vehicle off for a quote, which was done on the spot. Just a few days later, I dropped off the vehicle and it was completed in less than a week. Alen and the entire Zoom team were awesome. Also, Zoom repaired the bumper which saved a few hundred dollars, instead of another shop that wanted to replace the bumper. The bumper looks as if a new one was installed though. I would highly recommend this shop as a one stop shop for repair of your vehicle. read more

I was a victim of a hit and run a couple days before the LA fires started and was stressing! To say Alen made this process of repair on my Toyota Corolla 2024 a smooth experience would be an understatement. He was with me and guiding and providing updates to me throughout the whole process, always answering all my calls and any concerns I had and even continuously providing updates on his own. They are a small business shop, but as someone who has gone to multiple auto repair locations, I have to say Zoom Auto Body put an exceptional level of care into their service and I'm thoroughly satisifed and impressed. I would strongly recommend their service to any and all individuals with any car and automotive needs if you want a location that is personal, professional, has a sense of urgency and is with you all the way. Thanks Alen! read more

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I needed an extensive repair on an older Versa that was in an accident. Zoom was fast and fair. Wat to work with and good prices.

I have a 10-year old Prius which has oxidation damage on the roof. Because the car is so old, I wasn't going to worry about it, but decided that I'd at least find out if it was worth fixing. I called Zoom and spoke with Andre. So many companies have such awful customer service these days, but Andre was very knowledgeable and honest with me, and gave me a realistic assessment of what I'd have to do to repair my car. I decided not to get the repair this time, but should I ever need repairs this will be where I bring my car. read more

Highly recommend this shop. Allen is super nice and experienced and responsive, and he even charged me less than what he originally quoted me. They do great work here for more than fair prices - I'll definitely be bringing my car back here in the future should it need any additional work. read more

I can understand the recommendations from so many enthusiasts. Drove 50 plus miles to Zoom, and it was worth it. Guys at the shop are honest and patient. I'm new to this whole scene and took the ND to Raza for coilovers install. He answered all my questions and more. He explained the process and we chatted about all sorts of future mods on pros and cons as well as life. Install came back great and the nd handles so much better. Cant wait for my bbk! Thanks zoom and Raza read more

I could not be more impressed with Zoom Auto Body. After an accident, I was referred to them by a friend, and they took such great care of me and my car. Alen took care of everything and gave me all the information I needed to navigate the confusing insurance process. I was concerned about the paint matching the rest of the car, and it matched perfectly. It looks like new, and I will go back if I ever need another repair. read more

Zoom Auto Body - Before repair - Body Shops Near Me - Pasadena, California

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I brought my RAV-4 here after being rear-ended, and -- most important piece of information -- the end result was fantasic. My car looked good as new, genuine Toyota parts were used, paint carefully blended, for a flawless result. Although this kind of work takes some time, it didn't feel like there were any undue delays. All the insurance paperwork was handled by Zoom professionally so I didn't have to worry at any point. Beyond all that, customer service at Zoom Auto Body is the real thing! To the point without being brusque; friendly and welcoming; helpful in interfacing with the nearby Enterprise car rental agency. Allen and Andre went above and beyond to make sure my car looked as good as could be once the repairs were done. Bottom line: If your car needs work, Zoom Auto Body is the place. read more

Zoom Auto Body - Before - the damage from getting rear ended. - Body Shops Near Me - Pasadena, California

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Superior service and lovely people. Trustworthy and highly recommended. Thanks to Independent Volvo for suggesting Zoom

My Rivian was rear-ended. I looked into service centers through their website, but there are none remotely close by. I called Zoom to see if they could do the work. Alen worked with Rivian to get the parts, and once they came in, he had the bumper replaced in about 2 hours! I see so many Rivians in the Pasadena area. If you need body work, definitely consider Zoom!! read more

Had an insurance case and my side mirror got smashed while parked. Alan and team are top notch, customer focused, and extremely likable people that do business here. The team takes extreme care given the fact it's a stressful circumstance for a vehicle owner dealing with an insurance case. Can't thank Alan and team enough, highly recommend for anyone needing auto body work in Pasadena or NELA area read more

I chose Zoom Auto Body from the great reviews here, and was so glad I did. I needed a bumper replacement, and Alen walked me through every stage from first seeing my car to the estimate, then continued to communicated thoroughly throughout the rest of the repair process. No delays and no surprises. Everything was as described and as estimated. Moreover, both Alen and Andrey, are the absolute nicest people! I happily recommend them. read more

Highly recommend!!! First of all my car looks beautiful and brand new after the repairs. I had a double claim with progressive and Allen was incredibly helpful with all the insurance issues that came up. He was always available when I called and I had my car back on time. Very grateful to have found such an excellent family owned repair shop. read more

My car had a small dent over on the driver side. Since the work was going to be paid out of pocket I got about 3 to 4 estimates and the only place that gave me an honest and transparent estimation of the cost was Zoom. Allen went above and beyond expectations. Customer service was a 20 out of 10. My car was ready sooner than expected and last but no least, my car looked as good as driving out of the dealership for a second time. Strongly recommend them. read more

Got sideswiped by some creep on the 210 and needed to find an auto body shop that could repair the driver side view mirror for a very reasonable price. I called Zoom auto and they told me to bring it in and they give me an estimate. They were professional and said that they could have a replacement part in about a day. Good to their word they got a new side view mirror and replaced it in under an hour. Not only did they replace my side view mirror, they attached the chrome from the old one on the to new mirror (that didn't come with chrome) and knocked out the dent in my driver side door that creaked each time I opened or closed. I couldn't be more happy with my experience and would highly recommend them. read more

Responsive, polite, and efficient with their work. My car was badly scraped on the back right door, but they made it look like nothing happened at all. Only downside is that said they'd paint my front bumper as a freebie, but it didn't happen. Oh well. Overall, nice work. read more

My trusted mechanic dropped off my car to Andrey at Zoom Auto Body after I got into a minor fender bender. Allstate was trying to nickle and dime him by making me get used parts. What!? Yeah super nonsense. Well Andrey wasn't having none of that. The guy who hit my car decided to settle without insurance so Andrey made sure I got all brand new parts for my car. Turn around time was about exact time he said it would be done. read more

Had a front fender replacement on a Toyota Prius - from start to finish the experience was excellent. The estimate was the best price we had seen, and the staff was extremely responsive and friendly. Alen walked us through the entire process and were finished within a couple of hours from when we dropped off the vehicle. The result looked like it had rolled right out of the factory. They even went above and beyond and cleaned up some minor dirt for us. Strongly recommend! read more

Best auto shop I've ever worked for. They always answer your calls or if they're busy they'll return your call.

What can I say? Alen and the crew from Zoom are simply the best! A Ford F-150 hit my rear bumper. Alen gave me a realistic timeline for what I should expect from start to finish--and he was spot on. They were very communicative all along the way, did a great job replacing the bumper and recalibrating all of the sensors--and even took care of a nasty scratch on the hatch that had been living there since last year. They are honest, kind and consummate pros--they're the best out there. If your car needs to go into a body shop, you should see the team from Zoom Auto Body. Thank you, Zoom!! read more

Took my car in and it was ready in two weeks and looks great!!! The price was reasonable and the co-owner (Alen) works with the repair shop next door making the experience efficient and reliable. I will definitely recommend this shop to my friends when they need help. read more

I was referred to Zoom body shop by my neighbor who had very good experiences there. Thank goodness I did so, Andrey took care of the process from start to end in less than 2 weeks. Most of it was waiting for my car part, my car is brand new, so the parts had to be ordered directly from BMW. Andrey is very thorough, honest, and professional. He will answer your phone call directly, and give you an up front quote. The shop did a awesome job with the paint and repair work, it looks like new and original, as if nothing every happened...how I wish right. Knowing what a bad driver I am, it good to know that an honest body shop is around the corner, definitely a happy customer. read more

Allen was exceptionally responsive and made sure the work was done to my satisfaction - great person to deal with

I looked at several shops and this one caught my eye is based on the good reviews and the conversation I had with the owner when I took my car there for an appraisal. They did an amazing job. My car it was fixed like new and they kept me updated on how long it would take for the job to be done. Very professional and could not be happier with how they handled fixing my car. read more

I was referred here, to Andre, the owner, by friends who said he and Zoom are just the best. They were right. I drove in my brand new car this morning, unannounced, no appointment, with a brand new bang on the bottom corner of my driver door and only my friends' recommendations. Andre fixed it on the spot. Fixed it. Going forward, I always will come here for auto body work. Period. Talk about customer service and fine results! How often do you hear that? I feel so lucky to have found Andre at Zoom. Now I know. read more

My vehicle needed serious work. I'm very glad I went with Zoom. It's a family operation (father and son), and they really care about getting the job done right. It was a drawn out process due partially to my insurance being slow and also due to parts being hard to find. But their team kept me informed and did everything they could to get me my car back as soon as possible. The final results speak for themselves, the car looks and drives like new. Thanks Alan! read more

After purchasing my Nissan Altima in late 2013, My new car was the victim of 2 hit and run accidents. Neither left a note. I was stuck dealing with the repairs on my own. I heard about Zoom and thank God I did. The owner is so kind and so considerate, I could not believe I was at a body shop. The customer service is top tier. I have never been treated so kindly. As a single woman , I always get nervous at car places because I feel like they want to take me for a ride( no pun intended!). This was NOT the case at Zoom Auto Body. Each step was explained to me in meticulous detail, and I was made well aware of the costs in advance of the work being done. There were no lies, or scams or surprise fees added on. The quote was as provided and did not change. My car was hit on the right side on the front and the back and I was literally devastated. The owner actually took into account that I was paying out of pocket and tried to do his best to keep costs low. He explained to me the ways we could do that, and made sure I agreed to everything before the repair began. When I picked up my car, I was over the moon. If I didn't know any better I would say it looked better than the day I brought it from the lot. The car was literally perfect. Even some of the other little dings and scratches were repaired and buffed, just as a courtesy, no extra charges. The car is amazing, Zoom is amazing. I am extremely pleased with Zoom Auto Repair. Do not go anywhere else, even if you have to travel a bit to get to the shop. It's worth it. *I posted a photo in the photos ( Red Nissan). So you can see the final product. Nice!! read more

Zoom Auto Body - March 25, 2014. My car was repaired back to PERFECT condition, for a great price. Love it . So happy! - Body Shops Near Me - Pasadena, California

I recently retired and bought a brand new car to enjoy in my retirement. My beautiful new car was vandalized and the passenger side was keyed. The entire passenger side of the car would have to be repainted. What a challenge. I went to Zoom Auto Body. The personal attention and concern for me and my car was incredible. Alen Isayan and his crew took on the job. These folks outdid themselves to make my car look as if nothing ever happened. Perfect color match and so neat and clean. They polished my whole car and you can't tell there was any damage at all. Simply Gorgeous. It could not be better. I made some friends there and have a great connection for supreme auto body work and paint. These people at Zoom will not play games with you. Straight forward honest and caring people. Priceless value in this day and age of deception. Repairs are guaranteed. I will never use anyone else. I took my car in on a Monday and it was finished on Friday of the same week. ZOOM, ZOOM, ZOOM!! Thank you to Alen and Crew. read more

Fast and great service. My fog light was broken on my Lexus and the technician did an amazing job getting it replaced while I waited. Highly recommended. 5 stars. read more

From experience with other body shops I can honestly say their customer service was amazing! Alan was always able to answer my questions and willing to explain things that made no sense to me. When he wasn't available his son knew exactly what was being done to my car. Even when it came to dealing with my rental they set up for someone to pick me up! Thank you, as a mom this made a difference not having to worry about the entire process read more

After my 2008 audi a4 was hit while parked.. I decided to take my car here to ZOOM and they took care of my car and got it fixed as fast as they could. Communicating issues that have arised and figured out a solution quickly.They worked with the insurance company and issues where solved with ease... I would definitely recommend this body shop. read more

I can't say enough good things about these guys. I got into a collision and Zoom Auto Body was recommended by a friend's trusted mechanic. I'm not from the area and wanted to feel assured about who I was towing my car to. From the start, they were kind, patient, and at the same time straightforward about what my options were. As I waited for word from the insurance adjustor, they were communicative and responsive about the different stages of my claim, a process I had never been through before. Accidents are always a stressful experience, but the way my car trouble was addressed from start to finish here feels like a rare thing. I'm so grateful to have found them. read more

Chose to fix my car at this place after meeting Allen. Very nice person that is passionate at his job and really knows what he is doing. The damages on my car were pretty bad but Allen and his dad, Andre were able to make it look brand new. They even offered to fix some scratches unrelated to the incident which was really nice. I would highly recommend this place if you need to get your car fixed. Allen and Andre really know what they are doing and will take care of you. Overall very responsive and fast auto body shop, one of the best shops I have ever been to to get my car fixed. read more

They did an amazing job on my back bumper!!! Definitely will recommend this place to all my friends

Amazing body shop in Pasadena. I received excellent service and a quote that was fair when I arrived.

Very Happy with the work and service they offered in fixing my car. They are the best body shop around!

They did such a great job fixing my car . Andre makes the whole process easy and treated us so nice like we were family . If you want that mom and pop shop vibe come here. Thank you guys for amazing job read more

Honest and professional place. Andri was up front and fair about the price, giving me a few different price point options I could choose from. Their repair work was impeccable, and they even finished ahead of schedule. They dealt with my insurance company, and even ended up giving me a good deal on the total price. Very satisfied. read more

Everyone at Zoom is awesome! I came in because I wanted to get an estimate to repair my front bumper. Alan gave me an estimate for what to expect on cost and how long it will take to fix. He was so kind to help push my bumper into place, so it would not be sticking out anymore until I came back for the repair. From when I brought my car in to when I picked it up, it was a very smooth process! My car was ready sooner than expected too! The work on the bumper looked awesome and the whole car was sparkling clean when I got it. Thank you for a wonderful experience! read more

Let me preface this by saying that I can be very demanding and annoying -- I expect near perfect work product if I am personally shelling out the money. Andrey and his crew at Zoom Auto Body delivered. I came in with damage to my wife's Ford Escape extending from the front bumper, all the way down the passenger side wrapping around the rear bumper. Zoom took care of it in a timely manner, COMMUNICATED the entire time, and followed through on each and every promise he made. As to the shop itself, it is clean, well maintained and appears very secure -- not that the security is even needed, because the shop is in a good area of town (not like many auto shops that are in not-so-great neighborhoods). Also, the shop gives a lifetime guarantee as to the of the repairs, so that inspires confidence (not that I'll be needing it, based on the apparent work quality). I certainly hope that I will not need Andrey's services again, but if I do, I know where I'll be going. Oh yeah, and your car comes out with a a near detail-like washing and cleaning. read more