All things bathroom and sinks. This place is just amazing with all of the latest in bathroom…read morefixtures, showers, toilets and more. The staff is super helpful and provides all kinds of options. The staff is not pushy, on the contrary they work with your budget.

I also forgot to mention the great service from Brent and Barry- and everyone at the counter. No…read moreone seems to mention the drivers who bring our materials to our shop. Paul is my favorite. He is always pleasant and kind. Great employees!!!!!!!!!!!!!!!!!!!!!!!!!! Kelly Westport Plumbing

We met with Beth to discuss a redo of our small half bath after renovating our first floor. She…read moregave us some wonderful ideas, laid out what would be most advantageous for that small space and sent us home with samples. We were sent to Beth by our contractor, Andy Ramage of ARD Builders, and we are grateful for his direction. Beth was so very pleasant and helpful considering we did not have an appointment and we could not recommend any stronger Beth and Plimpton and Hill in Guilford.

Disappointed on several fronts…read more We purchased an overpriced ($1880) Bertch bathroom vanity cabinet. The unit arrived with several significant manufacturing defects. I was told that a replacement unit would take at least six weeks to arrive. Not choosing to wait I repaired the defects and had to negotiate a partial refund directly with the manufacturer. Lesson learned: Just because it's expensive doesn't mean it's well made. On two occasions I picked up multiple products at the loading dock. After an exhaustive one-by-one check I found that several items on the delivery ticket were not in fact provided. Lesson learned: Check everything carefully or you will make multiple trips back to the store. Most disappointing, we purchased an undermount sink for the vanity top. After a lengthy discussion with the sales rep. regarding the exact size we wanted, the sink was delivered to us and we sent it to the granite fabricator. When the countertop was delivered and the sink installed, we learned that the sink was smaller than the unit we discussed and selected. We had to purchase a new sink and fabricate a second countertop for $870. Plimpton accepted zero responsibility for the error and would not even refund the $151 for the incorrect unused sink because we did not have the original packaging. (This is after spending more than $12,000 on bathroom fixtures.) Lesson learned: Do not trust that what you communicated and selected will be accurately ordered and delivered. Check everything carefully. We will not use Plimpton for our remaining fixtures, and for the reasons above we do not recommend them to prospective customers.

Thank You Chris and our delivery man!! placed our Toro…read moreSnowplow order online, Chris saw the order was cancelled by Toro the next day, by the time I got the email and called Branford Building Chris had already contacted Toro and got our order back in place...we got delivery Jan 12, the delivery man helped me unpack and assemble what few things were needed. He waited while I added the oil and gas, took the pallet for me...Awesome!!

Maybe the worst communication patterns I have ever experienced with a store. I have a few Marvin…read morewindows at home that need parts and repair. My contractor bought them from BBS several years ago. After an initial diagnostic visit two months ago (for which I was charged $250), it has been radio silence ever since. The person responsible at BBS NEVER returns my messages or replies to my emails. Others at the store have told me my parts are on order and the guy responsible will update me, but he never does. It's a terrible customer experience; really terrible. As of now I am out $250, still need repairs, and am getting absolutely no proactive communication from BBS. If I could have gone elsewhere for service, I would have.

They don't really want to sell replacement parts…read more The simplest order for frameless door gaskets was met with multiple trips because they didn't look at the thickness of the original parts. They couldn't see the difference between 3/8" and 1/2" and they blamed me for their mistake. The Owner thinks rigid plastic shrinks. I'm blind, I wouldn't be able to see the difference, but it's my fault! Total waste of time.

We had a pleasure of contracting Mr. Shower Door in Stratford, CT for our bathroom project…read more We were blow away by efficiency and customer service we received. Every person we interacted with was polite, professional and customer centric. We understand challenges that these days bring, whether it is supply chain or staffing issue. However, the entire process was flawless and the project was completed as promised. We highly recommend this business.

I want to thank Marie for such great customer service. she understood my sense of urgency and…read morerather than having me by a new refrigerator she sent A & A appliance services to fix the refrigerator. she not only attended to my questions and crazy time line, she provided me a solution and saved me 2400.00. Thank you!!!

Friendly and helpful sales people. I would definitely go back to them again good selection of…read moreappliances

Very disappointing, unprofessional experience. Problem was not resolved. Had to pay another company…read moreto come out and fix the problem.

Christian was responsive and very professional. He helped with both my refrigerator and washing…read moremachine- saving me a lot of headaches and money!

Right next to the gym, this is a great place to pick up those odds and ends that I need to…read morecomplete a project without having to make a special trip. Prices are reasonable, and have yet not to find what I need. Friendly staff, and everyone else I've met there is more than happy to help you find what you need. Highly recommend!

Really friendly and helpful. Clean, organized. Nice selection hardware, garden supplies, tools,…read morepaint, etc. at competitive prices. I was able to pick up a lot of things I needed and saved me a trip to Home Depot. I meant to pull into Ace Hardware but missed the driveway and stumbled upon H H Stone & Sons. So glad I did.

Service at Middlesex Plumbing was great a happy hello when you walked. I was having a plumbing…read moreproblem with my main water line. The plumber couldn't get there for a few days . They made suggestions on fixes for now which made sense. Purchased supplies and felt confident this would help . My problem solved!!! You know as a female they didn't look at me like I had two heads and attitude like she really thinks she can fix it. I had a great experience and will go back again. Nene

We recently re-did our bathroom and the people at Middlesex Plumbing Supply were a great help. We…read morebrowsed the show room - no pressure - but there was always someone available to help if we had any questions. We purchased a toilet, then shower fixtures and finally a shower door and are very happy with the service we received.