Very friendly and professional. Came out the same day. Fixed my problem quickly. After completing…read morethe project H-Town offered to come check my AC or heater for free at a later date of my choosing..

We have used H-Town for AC repair in the past, but this time I needed plumbing work done and…read morefinding out they now offered plumbing I decided to give them a call. Dispatch routed me to the plumbing side and we scheduled the appointment quickly. Hamzeh called in the morning on the day of the appointment to let me know his ETA. When he arrived I showed him all the tasks we needed done (changing one kitchen faucet, two wide spread bathroom sink faucets and a tub spout). Once he checked everything out, I asked him for a quote on the spot (about ~$1K) and how much time he thought it'd take (2-3 hrs). I thought his quote was reasonable and asked him to go ahead and do the work right then since I already had the faucet hardware. He gave me really clear instructions on which type of tub spout we needed and I went and picked that up while he got started on the other tasks. 2.5 hours later he was done. Hamzeh left the work area very tidy and was very communicative throughout the process. He was so helpful with his tips for preventing clogs from algae buildup in our 30 year old pipes that also have A/C drain line connections. Thank you so much for a professional job done well.

I have now had Richmond's Air come over three different times for servicing my AC and other small…read moreissues. One time the AC just stopped working on one of the hottest days this summer and I reached out to James. In less than an hour James and his team were there and the issue was resolved before we even really started feeling the heat inside the house. Another time I had tried doing an air filter replacement myself and I ended up almost falling through my ceiling. Not only was James there the very next day to replace the filter but also had a great recommendation for a contractor. If you know me you know that I don't know anything about appliances but after talking to different technicians I knew I made the right choice with Richmond's Air. Not only was it reasonably priced but also the quality of service was above and beyond!

Very transparent as a company. They help me twice, once when I first purchase the house and second…read moretime today. They didn't charge me for the first occurrence due to the house being under warranty (first time home owner so it was nice they let me know these kinds of things). Second time my AC unit wasn't running at all. They troubleshoot thoroughly to identify the issue and immediately contacted the vendor for parts. Very fast in responding and punctual in terms of time.

We have used their service in the 249 area of Houston in order to improve our cooling during the…read moreHouston hot summer months. Their technicians have helped us keep our unit working well. It was one of Ruben's team members that came over and recommended the proper protocol in order to have the most efficient HVAc.

I had Ruben (a guy with knee problem and a limp) come over to check a condo HVAC. He suggested a…read moretakedown of the entire system from the ceiling to determine if there was a Freon leak (found none, but charged me $500 without a receipt). He then proceeded to the roof (where the compressor is) and determined that the capacitor is bad (changed). He also said that there is a leak, as the Freon was empty. We had set the next day for his next visit to fill the system with Freon and add a dye (a leak detector), but did not show up after multiple calls. Got a different company for a recheck. The Freon was full, and there was a fuse removal/disconnect (in the control box next to the compressor) that was obviously done by Ruben (no one touched the system since the original installation). And guess what: the system fired up once the fuse was connected, and started cooling like a charm. In summary: Ruben obviously tampered with the power supply to make it look as if the system was dead. There was no need for take down of the coil cover to check for leaks, there was no leak, and the Freon was full. The guy is a liar and a fraud. Don't let him get close to your house. If there was an option for negative stars, I would give him - minus 10.

If I could give more than 5 stars I would! Stephen was very personable and understood the urgency…read moreof our situation. Johnny was sent out to my 90-year-old father's house the same day, (8:45PM) to access the problem. All this time, my fathers was told he needed a new unit by another company and all he needed was a new breaker! The next morning, Johnny was there with a new breaker, completed the process and now all is well. They kept us posted with each and every step. It's nice to know there are actually people you can trust. Very highly recommended.

Can't recommend Gilbert Air Specialists enough! David came at the scheduled appointment and was…read moresuper informative. He went truly above and beyond to ensure we understood all our options for repair and replacement. He added some freon, helped to clean our coils, and honestly, our house felt cooler already. We appreciate his thoroughness to go through everything, very helpful!!

Able to get same day service for a rental property. The technician Kevin was friendly and quick to…read morediagnose. It's an older system and we've been told it could go-out anytime. Kevin fixed the issue and checked out whole unit, said there is plenty of life left in it. Very happy with this service! Thank you

From the owner: The Ferrara Company is committed to excellence in every aspect of our business. Our distinction is…read morethe quality of service we bring to our customers, upholding a standard of integrity bound by fairness, honesty and personal responsibility. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business. In a market with too many HVAC companies pushing high pressure sales tactics, we focus on service and repairs FIRST.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

They came out quickly, identified the issue, and fixed a couple problems with my AC. The technician…read moredidn't seem bothered by my many, many questions, which is a plus. He took the time to carefully explain what was going on with both the issues I noticed and some I hadn't, and explained how to help the system last longer. No upselling, which is really important to me based on past experiences with other HVAC companies. I'll definitely be sticking with them going forward.

Update to my original review of Heights A/C from 2019: Mitch kept my old 2006 unit running for…read moreseven years. At least two blower unit rebuilds, a control card, multiple capacitor replacements, and a few pounds of refrigerant every couple years. This year the refill exited far too quickly and I called Heights A/C for a quote. Thomas replaced the old unit and re-worked the ducts for a great result. The house feels better with the new duct work and the system is amazingly quiet.

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

Jorge did such a great job. He came at a very reasonable timeframe, ordered the parts very quickly…read moreand fixed our dishwasher without jacking up the price. His quoted price is reasonable, he is an honest worker and he is very reliable.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

AC suddenly stopped...marco unclogged pipe and added freon...great service...will use…read moreagain...thanks.

From the owner: Now Offering: Free…read moreinspections & multiple financing options Call to speak to one of our friendly HVAC experts, schedule a no-obligation free inspection today!