All Day Towing towed my next-door car parked in front of his own driveway while he is getting ready to go to work. We (5 neighbors) saw it happen and tried to stop them! SLPD came as well. Unfortunately, SLPD cannot do anything because of our HOA parking policy. Several days later we spoke to Katie (owner). She was in contact with our HAS rep. She was very concerned about the situation and we discussed what happened. Katie agreed to refund and compensate for the loss of the hours for work. All Day Towing owner is not as bad as we all thought after talking to Katie. No one is perfect. Indeed, some of the drivers require more training than others. Yes, She is providing more training for the drivers as well. read more

I had a terrible experience with this towing company. They tried to scam me by pushing me to take my car to an unlicensed, non-existent repair shop. I looked it up online - no license, no real business. When I told them I wanted my car towed to a different shop, they suddenly raised the price of the tow. And the moment I asked where exactly their "shop" was located, the driver just dropped my car on the street and drove off. Completely unprofessional, dishonest, and predatory. Stay far away from these guys. read more

All Day Towing - Towing Near Me - Hayward, California

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Although we called several places, 9-10, All Day was closest one with the least wait. Still, it was 2-3 hours even though the owner did explain we're next. In addition, billing displayed an overcharge of about 20-30. It even had an odd amount with 40 cents added on! read more

What a scandalous company. We live in a neighborhood where parking is limited, so a common practice is to park in front of our own house to drop off our loads of grocery(or whatever we buy) before driving off to find parking. We all do it, our neighbors as well. Today a neighbor was bringing in gym equipment, so he double parked in front of his house to unload his equipment. We all know gym equipment is heavy! He takes his weights into his house and when he comes out, this tow truck is here. In front of his own house, trying to hitch his car! We're watching all this unfold from our house window, so we step outside. These men were confrontational, and would not listen to any of us(the neighbors and owners). 1. It was NOT a fire lane, he was NOT blocking anyone. He was literally parked in front of his own driveway. 2. He was there for a short amount of time to unload his equipment 3. This is a private property! 4. All of the neighbors were against this tow. Literally no one wanted him to have his car towed. It makes no sense, the only logical reasoning is that this company is out for money. Mind you, we have a security guard on our property at ALL times, WHO is hired by the HOA, AND ALLOWS CARS TO BE DOUBLE PARKED. If this was a public street, then sure. They literally came on private property. This also happened another instance when my friend was attending a funeral. He had to double park while he went inside to pay the family respect. However, that's a whole other story of why I hope this business with no heart and no morals goes out of business. Picture of the two disrespectful guys who wouldn't listen to any of the neighbors or owner. They hitched up the car and left. Now our neighbor doesn't have a car to get to work. Heartless. read more

All Day Towing - Towing Near Me - Hayward, California

This company is unreliable... I ordered a tow throw an insurance company at 8:50 AM. At 10:25 this company called and said they would be here in an hour over hours later.. this company was a non show and didn't answer the phone for me or the insurance company...I stayed for 4 hours so I would be here for the tow. This company is garbage. Straight up trash. .. don't use them... if you see this company tell your insurance company to find another one. read more

Garbage customer service for legal extortion company. They attempt to rack up charges so you cannot afford to pay to get your car out. They pretty much take your property hostage and instead of charging a flat fee to get it out, the longer they have it the more it cost to get out. All they care is about ripping you off, they don't care if you were hospitalized and unable to pick up the car since they will only release it to the registered owner. Horrible people that abuse lower income citizens with their business model. read more

Amazing people. I was waiting from 9 pm to 3am for my insurance tow truck to come. Never came. I waited 6 hours in an empty parking lot feeling frustrated, cold and uncomfortable ... they're the 3rd tow truck company I called. I'm I happy did. The service was above and beyond. Katie answered the call first - I was on the phone with her for 14 mins, shortly after Jake and Sunny came to tow my car. Everyone made sure I was comfortable and felt safe. Sunny & Jake took the time to ensure my car is properly placed on the driveway as there is another car on the right side. I trust this company and will def call them if I ever need to be towed. This is my first time getting my car towed. I'm grateful that it's with people who cares. Thanks y'all! Life Saver. read more

All Day Towing - Best tow truck team!! - Towing Near Me - Hayward, California

TERRIBLE COMPANY!!! If your insurance provider picked them. CANCEL IT! Been waiting for 3 hours on the side of the fwy. They would reject my calls, and when I finally got a hold of them they said I would get a call from their driver.... NEVER did. Pick a different business to operate because YOU'RE TRASH at towing service. read more

They deserve a 0. My brother had his car towed illegally overnight from his friends apartment complex. His car had the parking permit on his rear view mirror and this tow company isn't even the contracted company for the apartment complex, and according to the apartment security, they never ordered a tow anyways. This is 1am so my brother thinks the car is stolen and heart broken. We call the police and they report it stolen. Then some 30 mins later they find out it was towed earlier but not posted on time. So we go to the tow company to get my brothers car. Very rude and unprofessional all the way around. First, they wouldn't answer calls. Then continually put us on hold and they wouldn't release the car until the next morning and after we paid $500+ (total BS). We get there and hear my brothers panic alarm going off in the back lot. Then someone gets there but they are rude and they became hostile and confrontational and ruin whatever car they were towing cause they did an 8-point turn to leave. At this point we call Police to get them involved again so we can finally get the car released. The cops arrive and are very kind and totally understanding. Giving us advice at how to proceed with this unlawful tow. The tow truck drive returns and still refuses to release the car unless we pay. He proceeds to taunt my mom and brother in front of the cops. The officer advises we pay and then how we can get reimbursed and advises steps for us to take to make a formal complaint. It's 3:30am and we pay and finally get the car back. Three days later my brother got reimbursed from the apartment complex for the money they apologized for the incident. read more

We were in the drive thru and this guy drops his boom and try's to tow us because we didn't pay for his food

Professional in towing and available 24/7 hours a day when my car broke down they helped me god bless everybody and have a blessed day

This place showed compassion to me, in regards to my father's passing. The owner is a solid guy, if your car is towed here know its not their fault, and they will do what they can to help. read more

Horrible ! First they wrongfully tow my car, second they scratched the interior and the person had the audacity to remove my car hanging ornament from my rear view mirror. I feel sorry for whoever gets their car towed from them because something is bound to be damaged or stolen . read more

Bunch of flakes, been waiting 4 hours for a tow that was supposedly on their way and now they won't answer my calls. Waste of time.

IF YOU SEE THIS TOW TRUCK IN YOUR NEIGHBORHOOD, RUN THE OTHER WAYYY!!! TAKE YOUR CAR WITH YOU TOO!!! I walked outside my place after 20 minutes, organizing food to feed the mamas and clorox wiping errryhing cause oh IONO COVID and my car was gone was likeeee NOOOOO my car got stolen. But ..but there was no broken glass, HOW COULD THAT BE? It was only 20 minutes. I locked the car. IT WAS ALL DAY TOWING. THAT'S WHAT IT BE. I called the police department to make a report and they told me it got towed by a private company. OH REALLY? OH. OH HOW CONVENIENT. This is my pop's truck and they didn't care if I didn't have a driver's license on me or if I was the registered owner when I retrieved my vehicle. They just asked "you got keys?" I asked for the breakdown, if you get the car after-hours (usually on a weekend) it's an extra $112 and theyyyy loveeed telling me they just closed. If you can wait until morning of a weekday, this extra charge won't accrue. Who knows tho. Maybe I made a neighbor extra upset and they just came mad quick. ‍ read more

All day towing has been quick, honest and reliable when I used them for personal reasons and their business contract has just been renewed for towing necessities at my Mobile Home Park located in Hayward. read more

Worst experience ever. I am disabled my son parked in front of my apartment to help me up the stairs not even 15 min these People tow his car. Not only that the disabled placard was still in the windshield of the car. then they charge me over $400 and didnt even have the car 30 minutes what a bunch of bull shit. Tbey guy that helped said he was new but who really knows. we are going through so much financially and this is the shit that happened. Im so done. read more

"Bad boys, bad boys, who d'you think you are? Who d'you think you are towin' everyone's car?" (to the tune of 'Bad Boys' - theme from the TV show Cops) Towing all day, towing all night, towing even without authorization. No one sanctioned the tow on my friend's car, so this company basically patrolled the lot and towed whichever one they felt like towing. SHADY!!!! Perhaps illegal?! And certainly befitting of the Friday Fail award. My friend parked in the "Resident and Visitor Parking" at her apartment complex in Fremont. (http://www.yelp.com/biz_photos/all-day-towing-hayward?userid=trUFnQXasV8l2iJSzZKXrg#08DPoqb9NA_zsmYOCk12PQ) She had originally been told by the property manager that she could park in the lot. When we went back there to pick up her car, it was gone. When security said they do not make any calls to tow cars, they advised us to call the police. We worried that her car had been stolen. The police revealed it had been towed and the name of the company -- enter All Day Towing. THE hottest mess ever to answer a phone (we'll call her Katie) hardly listened to my friend before snapping at her and completely losing it. Her exact words in a very unprofessional tone: "I've had a really bad day so don't raise your voice." My friend's reply: "I'm not raising my voice [neutral tone]. Hey, I had a bad day too. It's MY car you towed." Katie hung up on her without providing any information. My friend tried to call back in order to find out where we could pick up the car. Since Katie would not answer, I had to call the company from my phone. Chicken much? She answered but put me on hold for 10 minutes before I gave up. I called the company again. Hold. And again. Hold. Really? Finally my friend had the security company call the company, at which point Katie cooperated and provided the information begrudgingly. Of all the places they could have towed the car... Hayward. WHY?! It took 20 minutes to get there, and it was in the back of a lot that was poorly lit and looked sketchy. We saw this dude had already captured another unsuspecting person's car. In the office 2 guys tried to convince us that the apartment's security or manager had authorized the tow. Clearly neither of them had. My friend was pretty distraught so she just paid the ridiculous $380 to get her car back. What else was there to do? TIP: Good luck dealing with this company if you come across it. Just pray you don't! If you don't pray, knock on wood and/or do the dance of hope. Doing both may help. Doing both + praying should be a near guarantee they don't find you! read more

All Day Towing - Towing really is enforced at all times. They just swoop by and catch you off guard! - Towing Near Me - Hayward, California

This company deserves 0 stars but yelp doesn't allow me to give them 0 stars. They are a bunch of crooks guilty of predatory towing. My HOA just had a vote and we will not longer be using their service. They drive around our neighborhood illegally towing cars. Our complex has 600+ units and under California vehicle code 22658 a tow company can not tow your car from private property with 15 or more units based on a blanket authorization order from the landlord or association. In other words a towing company operating in the State of California can't just drive through a complex looking for cars to tow in the middle of the night. Someone has to call them. The person who calls them must be present at the time the car is being towed. They must tell the tow company why the car is being towed. They have to point out the car being towed. The have to sign the authorization papers at the time the car is being towed and give their complete name, address and phone number. Trust me I am going to take this case to small claims court and to the Alameda county District Attorneys office. read more

This is the first time writing a yelp review and I feel the need to highlight businesses to give a glimpse with all the negative ratings I see here. I assume towing business reviews are nothing like restaurant reviews; people usually write to rant. Sure, I strongly dislike corrupt practices in any businesses for personal gain and impacting the wellbeing of others negatively. This includes towing, police, etc. I certainly cannot speak for all the staffs at All Day Towing except for the recent encounter with the owner Robert Miller. Our HOA recently hired a new 3rd party parking enforcement system that All Day Towing is using it for parking/towing enforcement. Since the system is still brand new to All Day Towing and the HOA, there is a discrepancies in the information that All Day Towing sees vs. what the residents see. With that, the car with the parking permit issued to was wrongfully towed. A full day spent on a Saturday chasing down the 3rd party parking system, HOA, and Robert was tiring to say the least. Robert was a professional and empathetic person. He made things right for me at the end. I am thankfully for this situation and want to highlight it in this review. read more

My car was towed, the next day I call to ask for address and time of operation, they said 8 to 5 pm. I went with my wife like 2 pm the door was closed and nobody answered so we called and no answered again, it was raining we were wet and he want cash no CC. So rude and bad service read more

Just for clarity, this review is NOT about the parking enforcement portion of this business - I get why that might generate negative reviews. This is a review of their capabilities as a requested tow service. My car died in a remote part of the Castro Valley area late at night, and I requested a tow through State Farm's Roadside Assistance program. Car is a little unusual in that it is lower ground clearance than average. One tow company refused based on the ride height of the car. Second tow company refused also - same grounds. I got referred to All Day Towing as a last option, and at this point I was skeptical. The driver (Robert) showed up quickly and was obviously very experienced with various profiles of cars. He was quick, careful (he checked multiple times to make sure it wouldn't scrape the pavement), and very skilled. Car was up in the air within 10 mins max, and when he delivered the car to my house he placed it expertly into a parking space. When it comes to towing, I have been conditioned NOT to expect gentle handling of my vehicle nor good customer service skills - this guy supplied BOTH. read more

All Day Towing - preparation for tow - Towing Near Me - Hayward, California

This company is highly unprofessional and way rude in replying on asking the details of towing our vehicle! Never use their service! read more

I left my car parked outside of my home at around midnight to unload the car and within 15 min of me trying to set my items back in my home, I come outside to my car gone. The curb was right in front of my house. There was no writing on the curb stating it was a fire lane nor was I endangering traffic. I've always parked there for 2 years and never once had issues from anyone nor my HOA. DO NO TRUST THESE PEOPLE. THEY'RE SNEAKY AND JUST WANT MONEY. MY HOME IS IN DUBLIN AND THEY'RE IN HAYWARD. THEY WERE DRIVING AROUND LOOKING FOR CARS TO TOW. My car was taken at midnight and the same day I contacted the police station and they told me where the vehicle was. I was forced to pay the fees to pick up my vehicle. I paid $450 for one day on a tow that was not valid. read more

Horrible company that forces you to pay cash to get your car. The best way to get this company shut down is through a class action law suit.

I contacted All Day Towing because I was looking to have two abandoned vehicles towed from my property. I was not expecting such great service. Robert and his amazing team were prompt, honest and really were helpful in explaining the steps and process. My experience was as smooth as could be and the vehicles were removed with no issues. I made one phone call to All Day Towing and if it wasn't for Robert and his team I would still be stuck with two abandoned vehicles. Thank you All Day Towing, you are the best! read more

Be aware of this place! If I could no stars! My car was towed in May 2019 and sold by this place in June. In Nov I got a parking ticket. Whoever bought my car never registered my vehicle to their name. I called this tow place and they aren't helpful. They are very rude and give you the run around. Don't waste your time. I went to the DMV to find out that this place never filed the "Release of Liability" to their name, DMV told me that All Day Towing never even put it under their name! So I advise you to file the, "Release of Liability" to FOSTER REEDER (owner) or ALL DAY TOWING with DMV and take the paperwork that this tow mailed you. If you need a copy go get one at the tow place and if they refuses to give you the form (lien sale) call your local police right away have police show up and demand it right then. (I figured if someone is driving my car and commits crimes well I'm still responsible). If you chose to file the release of liability you can go online get a confirmation number. Also go back to the date they towed your car, especially if they sold it to protect yourself. I spoke to Hayward police and they said the DMV can go back to that date that car was towed. If you have any questions you can send me a msg. I think this place needs to be investigated. They aren't doing things legal. Send me a msg if you have any questions. read more

These stupid guys are just preying on all the complex whole days and nights in order to tow your car. I parked behind my sister's cars and got towed under 30 mins. When we went to archive our car, it took us more than 2 hours. I literally saw them driving around to patrol and took any car they saw on the way. The tow idiot kicked said HOA called them !? Oh yeah. Anyways, I would just spare this amount money for the minimum pay idiots. I am totally ok with that. Keep that money and wait for the Karma comes. read more

This company has a contract with the Hayward CHP. Repeat: This company has a CONTRACT with the Hayward CHP. The California Highway Patrol. Mr car got stolen. I was not informed of this over a week ago by mail, only about a week later by the Fremont Police Department. Why? Obviously, these guys knew about it but they wanted to collect on those days. $920. Wtf! End of story, the Hayward Police Department has a contract with this company. It doesn't matter how many stars they have on Yelp. In the end of the day, they work with each other and are corrupt. Cover your Ass$688 before you get raped. There is a neighboring company called M5 which is new and just as corrupt. read more

All idiots who don't know how to talk to people. Never talked to someone who doesn't even know what's going on with their company. They don't even know who is towing what, can't even give out any warnings. I hope the company shuts down. read more

They towed my car in front of my house because I forgot to put my parking permit. They charged me 450.50! They're only 3 miles from my house, and I took my car right away because they are charging 88$ per day. I feel like it's too much. Beware of this towing company, Hope they will go out of business soon. We don't deserve to have this kind of towing company, they don't even care if there is an epidemic going on. All they want is to tow and overcharged people. read more

Filed a lawsuit against them after they illegally towed my moms car in her own parking spot with the permit on her car. Lmao.... they offered to refund me half the money . Also they refuse to give me their corporate number and the name of a manager to serve the lawsuit, so I will go back to court and have them send the certified mail. I will update this post after the court settlement. Filthy company, it is possible to be a an honest tow truck company. read more

I am in the process of filing a class action lawsuit against All Day Towing Inc. for frequent parking lot scams involving private property. If you feel your vehicle was illegally obtained, and you have been harassed and extorted outside of legal protocol, please contact me directly through this message so we can include your story in our testimony. This company frequently preys upon private property parking lots and steals vehicles illegally without notifying any of the legally required parties. (This is an illegal practice in the state of CA). If this company contacts you for money DO NOT PAY THEM. Contact me, or a personal attorney. Ring these crooks out to dry, just like they are trying to do to you. The difference is: your practices are actually legal, theirs aren't.I have already reached out to several other victims of their predatory practices on Yelp and I encourage you to do the same. Update: I escalating from merely a civil suit, to class action and moving it up the chain to the CA District Attorney. Prepare for the audit of your lifetime, "All Day Jailtime". Time is up for harassing innocent people with their own property and livelihood. See you in court! read more

My car was towed on 3/4/2021. I will be honest and say the tags were bad and that's why the car was towed. Totally my fault! The issue I have with this shady company is that they illegally sold the car still In my name to two meth addicts who incurred over $4000 dollars worth of FasTrak tickets. I went up there about 1 1-2 months ago and was told they would take care of the tickets. They have done nothing in regards to the tickets as of today. I have to take time to email FasTrak letting them know what happened to me. This company is very shady be aware! You will be paying these $4000 dollars worth of tickets believe that! read more

Ok I don't have a filter, I keep it real and tell it like it is. I called All Day Towing, talk to a female don't recall her name but she was very pleasant and I was fine with her. I told her my son got home from work and he was parking his Expedition realized he didn't have a reverse and some how end up in my neighbors yard across the street. I told her all I need is someone to hook him up pull him out of my neighbors yard and park it in front of my house which is directly across the street. She put me on hold, got back to me and said she had someone to help me but had a priority police call in Hayward and to call back in 45 minutes. My reply to her was screw the police! Then told her just kidding. Long story already so I'm just going to say the gentleman that got back to us said he was going to charge me $225!!!!! I lost it and told him to FUCK OFF! I ended up doing it myself. I guess my deal is what happened to people helping people just because it the right thing to do. Yes it's a business but come on, $225 to pull a vehicle out of my neighbors yard and put it in front of my yard directly across the street!!! All I have to say to you ALL DAY TOWING IS WOW!!!! Didn't mean to give you a two!!!! read more

Worst place to get your car towed by. Got towed in my apartment complex because "someone called to report a car in there spot" I called and parked behind my mothers car because you guys wouldn't be there until 30 mins later so I fall asleep and wake up to my car towed instead of the car in my parking spot...? Completely irrational with there reasoning behind towing my car and extremely rude. I paid and will be dealing with them in court. read more

Tried towing my car away at 12 o'clock midnight from in front of my home. With no previous call. Came on to private property towing my car. Very rude while having to work with them. Not helpful at all do not recommend calling if you need a tow ever. read more

They towed my car and didn't keep a record of where they got it from so when I called then and asked if they had my car they told me to call the police and repot it stolen when they had it the hole time after talking to the cops they said that they have it so I called them back and they all of a sudden had it and I got my car back they miscommunication was crazy! read more

They're awesome!! Everyone I've talked to and have dealt with has been really nice and friendly. Won't use other towing company if we need it. read more

Bad bad customer service. The guy who works here i don't know if its the owner but he has bas manners and yells. I came here because my car was tow from the apartment where i live and he started yelling me and treated me very bad and made me cry from anger. read more