The operator was prompt and very helpful explaining the issue with car and overcoming it. He drive safely to the dealership and was really positive. I recommend this company! read more

Jonathan Anthony thank you for towing my suv this morning around 8:15/8:30am - Wednesday - 6/18/2025 and being super patient with my crazy ass, as you know everyone is different and rookies like me don't deal with car issues daily... Thank you for your patience. Times are tough right now! Dispatcher thank you lady (I didnt get her name) for communicating he was on his way even tho my auto insurance app said the tow was complete when it was NOT! read more

United Towing - The kind tow truck driver! Thank you! Kindness and patience goes a long wayyyy!!! - Towing Near Me - Oakland, California

Big shoutout to Jonathan. He towed my wife's car, after it stalled on the freeway, excellent service, friendly, knowledgeable and professional, got there fast and dropped my car at the shop even faster, well recommended read more

Great experience! We'd like to thank Andre for his exceptional service. There was an issue with our car so we had to tow it to a dealer. Andre arrived quickly and handled our car safely. His positive attitude also helped us in this difficult situation. read more

I had the pleasure of having Miguel to tow my car and transport a physical body. Miguel was extremely diligent and provided excellent customer service throughout the experience. From his comprehensive service experience (Miguel handled everything till the end where car is at exact location requested), to his friendly smiles and adherence to safety measures, Miguel provided an outstanding towing experience that now has United Towing imprinted in customers mind as a reputable and the preferred towing company. Thanks.Miguel!! read more

We drive a low-sitting BMW Z4 and got a flat tire near lakeshore area - oakland. We called Gieco and was referred to United Towing. Within an hour, the first guy that came with his tow truck assessed our situation/car and recommended a different guy with a flatbed come through to avoid damage to our car - which we appreciated. By our request; he even tried to pump air into our flat to see if we could drive it ourselves to the closest mechanic - but no air was able to hold. (Didn't get the name of this guy unfortunately). In less than an hour, Andre came through with his flat bed and delivered top-notch diligent service. He was knowledgeable, careful, and went above and beyond to make sure our car did not scrape the ground while being towed onto the flatbed. Totally impressed with his creative problem solving skills to make sure that our car went undamaged!! Andre was friendly, resourceful and a quality professional. Give this man a raise! Thanks Andre! read more

United Towing - Andre the man! Professional, friendly and diligent. - Towing Near Me - Oakland, California

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I'd like to extend my deepest gratitude to Miguel from United Towing for his exceptional service and kindness. My 70 year old mom found herself stranded in the middle of the road, and Miguel went above and beyond to ensure her safety and comfort. Not only did he arrive earlier than expected, but his professionalism and reassuring demeanor made a stressful situation much more manageable. After towing her car to autozone, he took the time to help my mom get diagnostics run on her car to ensure she would get as much info as possible before she took her car to a mechanic. It's rare to find such genuine care and dedication in any service industry, and Miguel truly exemplifies the best of United Towing. Thank you, Miguel, for turning a difficult time into a positive experience with your outstanding support and compassion. read more

Geico is my insurance, and they called United Towing for me a day in advance. The driver (Devin) was early, professional, great to talk too. He was excellent!!! read more

Great experience! Miguel Lopez is the best! Prompt and really pleasant, helpful service. Miguel took the time to resolve our issue. Not often you get such great service. Car trouble can be so stressful, but once Miguel showed up, our stress was resolved. Best towing company I've ever used. read more

I highly recommend this towing service. Super fast response and the service person is super nice. read more

United Towing - My car suddenly stop so I needed and called up a towing service. - Towing Near Me - Oakland, California

Four and a half hours I waited for a tow only to be told the driver was supposedly on site yet there was no one to tow my car. This of course after calling them repeatedly. Terrible service terrible dispatch. DO NOT USE OR WASTE YOUR TIME. read more

United Towing - Sitting in the middle of West Grand waiting from 10:30 till 3am - Towing Near Me - Oakland, California

Super rude representative. Called to get a quote on towing a bus and the woman acted annoyed that I even asked, said "We don't do heavy lift towing" and just hung up on me. Their website has a whole section on heavy towing. read more

Miguel was very fast and efficient in his delivery & labor! Very customer oriented and professional. GEICO gave an hour estimate before he arrived but he called us and came sooner within 15 minutes. Thank you for great service. read more

I used United Towing through Geico to schedule a pick-up this morning. Usually you have to wait a bit but my tow service rep, Andre, was early and even gracious enough to wait for me to get ready to go as I was anticipating a later arrival time. He was professional and very communicative through the process. I didn't even end up using the tow because my car was actually working enough to drive it to my service appointment but Andre agreed to follow me there just in case something happened along the way. He was very thoughtful and kind through the whole experience. Thank you! read more

Progressive insurance arrange United Towing to pick my truck which was vandalized at my job parking lot. Hector called prior arrival to let me know arrival time. He was very professional and uploaded my truck with care. He has great customer service and was happy with his job. My truck was kept at their garage overnight because I did not had a repair shop selected yet. Next day, Progressive arranged from my truck to be moved at the selected repair shop. Personal at United Towing office were very attentive and helpful. They are professionals who provide efficient service. Robert from Oakland, Ca read more

If I could leave a 0-Star review I would. They have the worst customer service!!! I called to complain (yes I had an attitude because I waited 2 hours for a tow that never came to see when I should be expecting their arrival) to let them know that they didn't follow due process by calling me to let me know they arrived on scene. United Towing had the nerve to "DOA" my service request and stated I was not at the location with my car. Which is false! I was sitting in my spouse's car. they also informed AGERO dispatch that they wouldn't be sending another tow to my location for this reason. I suggested to AGERO to NOT renew a contract with this company because they're service is subpar and the customer service is below the basement. No one actually wants to do the job that they're getting paid to do. I called the United Towing after being informed by AGERO dispatch that they canceled the service request to see why they canceled it, because surely dispatch had it wrong. When I called United Towing, the rude lady that works for them tried to blame me and said that I gave them the wrong number and stated "how about you give them the right number next time" and I replied, simply "how about I did give you guys the right number because you texted the link with YOUR Company name AND phone Number to my phone!" And how about you actually do the job that you're being paid to do, instead of being lazy" and she rudely and facetiously said "byeeee" before hanging up in my face. I was calling so that they could rectify and resolve the issue in a diplomatic way. But she chose to be rude and caddy as if I was bothering HER for doing HER job. She needs to be FIRED! People who call are already stressed out because an unfortunate event has happened with their car. To make the situation worse by being rude and unapologetic to people who are reaching out for help is just lower than low. read more

Geico dispatch me United towing for my service and the tow truck driver was very quick to arrive. Got me hooked up and to the shop in less then an hour from when I called it in.. read more

Service arrived before the eta was up. Received a text and call upon arrival. The driver, Trayvon, was very personable, communicative and knowledgeable; very transparent about the process. He explained everything. He took the best route and my desired route. Had no issues at all. Got everything done in a good amount of time. Had a 'can do attitude' the entire time. Made sure everything was good once he dropped off me and the vehicle. He answered all my questions. The truck didnt have all the required tools for the tow because there was a miscommunication between the insurance company and the tow dispatcher, but he made it work safely. Trayvon needs a promotion or a raise. read more

United Towing - Towing Near Me - Oakland, California

What can I say, I was in a jam after hitting a pothole last evening. I had to stay with a family member overnight, thanx to the run flat tires on my S-class. I needed to get my car to the Pleasanton dealership, and was hoping for a pleasant experience with tow process. Geico set up the tow, Miguel was sensational. I rode with him to the repair facility, and was impressed with his warmth, and kindness. He is definitely an asset to this tow company. read more

Miguel was an awesome driver and really helped me out . One of the best tows I ever experienced

Miguel provided great service. I had been in a very frightening acccident and he gave me a quick, safe and friendly tow home. Much appreciated! read more

Miguel from United assisted us with a tow. He arrived sooner than promised, greeted us with a warm smile and immediately went to work. We had been stuck at the airport with a flat tire on our Tesla (yeah, they don't provide a spare in those cars) and were about 45 miles from home. We road along in the truck with Miguel and talked and joked the whole way. It was a very pleasant experience after initially being stuck. We would recommend United to anyone with any need of towing or vehicle transport. Excellent! read more

Great driver had me jumped and ready to go real quick. Awesome attitude and really helpful.

My car was scheduled to be towed on 8:00. They did not showed up until 8:45. When I called this guy, she said towing truck will be there any min. Wait another 30 min., she said either wait or call other company. No apology We end up waiting 2 hr rainy day and no service read more

I want to thank Devin from United Towing for going above and beyond for me today. I have a steep hill and needed my SUV to be parked in my driveway. With creative thinking and extra hard work, Devin made sure to get it done. I was so relieved to have my car safely in the driveway so we can work on it. I must say this was a great experience for not the best circumstances (never great needing to tow your car). He arrived promptly and was communicative through the whole experience. Thank you again for all your help today. read more

I've had to get my car towed a couple of times in the last month due to it breaking down and I would highly recommend United Towing! Ben arrived within less than an hour and was very helpful and professional. I was very pleased with my experience and I would highly recommend this company to anyone looking for a reliable tow. read more

Andre was my guardian saint. Quoted me half hour, showed up in 10 minutes in a shiny clean tow truck. I had a really bad flat, and he towed me to a local tire shop. When we got there, my car had locked with the key inside! He was completely calm, had it open in 3 minutes. 5-star experience, if only every tow experience was as good. read more

I had a flat tire on my Mercedes Benz, and I couldn't drive my car, so I called my insurance company to have my car towed, to my car dealership to put on a new tire for me. And I was referred to United Towing, and the guy who helped me was very professional and very nice, his name is Trayvon. He took very good care of me. One of the best towing companies around. I would recommend United towing to anyone. Excellent Customer Service! read more

Trevon towed my car while I was stranded in the middle of the highway. Great ride back home with enjoyable conversation.

The service was great cuz I was really respectful and so nice quality was great value was more than expected very good family oriented business I would go back to any anytime I need anything done I would have them do it read more

Ben was awesome! I see why he won the PT rodeo. Hooked my baby up and took care of her the whole way. Highly recommend these guys

Thank you to Devin for awesome and prompt service! Arrived in ~20 min, confirmed with me prior to pickup. Navigated some narrow streets with ease, worked smart in parking on a corner at the auto shop to block as little traffic as possible. This was my first towing experience, had no issues and was great! Thank you so much!! read more

Got into a wreck, and spoke to dispatch and she was clear of the questions she asked and eta for the driver to get my vehicle towed. Hector the Driver was professional and worked with me by picking up my keys late afternoon so we can beat traffic. The car arrived at my in a timely manner and Hector kept in touch the whole way with updates. So thank you United and Hector for your help. read more

Thanks for towing my car I really liked their behavior and professionalism, I forgot the driver name but he was so nice and friendly

United towing showed up in reasonable amount of time. I was able to use them with my auto insurance for a free tow. Thank you Oscar for your professional customer service. I do recommend United towing anytime you need a tow. read more

My roadside assistance through GEICO dispatched UNITED TOWING and I'm so glad it was them. I was stranded in a flat tire situation, as I was driving my nephew's car to his High School Graduation. Their driver named Trevon, excels at customer service and is compassionate about your situation. I'm so thankful for his help, and for his humanity. I would highly reccomend this business, because they know how to treat folks kindly. Thank you Trevon! Ember. read more

Thanks United Towing! The driver was Awesome, experience showed in every move he maid with my Ford Ranger. No worries, Cisco is seasoned pro! The pick up was in west Oakland, behind a fence, it hadn't run in 6 yrs, tires were flat,yet he got it on the tow truck. He followed me to my home,gently let the truck down in to its parking space. What can I say,job well done. My go to tow service! read more

I had a good experience with United today. There's a very cool driver named Danny. He is very knowledgeable. Recommended.

I called into Geico for onside road assistance for my mazada Miata. Ben from United towing came in precisely on time as stated, extremely professional and he has my respect. Give this guy a promotion or a raise. We need more people like him. Hero! read more

My car was vandalized and my roadside assistance set me up with United towing. Hector came very quickly, and was very helpful and responsive. He identified that my Cadillac converter had been stolen, and advised me how to contact my insurance, where to take the car, etc. United towing made the process 100% easier than it would have been otherwise! read more