If I could give zero stars, I would. My husband called ahead to get pricing for area rug cleaning…read more The girl who answered told him depending on the size, it would be upwards of $40. That seemed low to me but, that's what was verbally quoted so, we decided to go with them. When we took the rugs in, she tells us its going to be $350 for both with ZERO EXPLANATION for the huge difference. We were getting ready to leave for vacation and we had already brought them in so, my husband reluctantly agrees to pay it. We asked when they would be ready and she tells us it will be several WEEKS because they don't clean the rugs, they send them out!! We finally picked them up yesterday and they are DIRTIER now than when we took them in!!! We were charged $350 for THIS???? My husband called today and they told him to bring them back. For what? To make them even dirtier?? I question if they ever sent them out at all. They don't even smell clean.

Took suit to get clean turned out nice. My wife had a stain on a dress and they were honest about…read moregetting it out

Been using Cho for a couple of years now. Always friendly, never had a problem and the altering…read morework is perfect! Hope they continue to maintain the same level!

Showed up at 8pm to use a dryer, since mine at home just blew out. The posted hours were til 9pm…read more There was a sign on the door that said "last customer at 7". The open sign was off, and the lady cleaning inside ignored me.

This is the greatest laundromat ever!! I used to go to this laundromat every week. This was back…read morein 2002 through 2003. On March 29, 2003, a Saturday night I went there to do my laundry. I was just finishing up when this cute guy came in. We started talking and I then left. I sat in my car thinking if I should go back in and give him my phone number. I did. He did call and we went out. We are now married for 15 years. We even went back there and sat in front of the place with a bottle of wine to celebrate our first meeting. By the way, the place was a great place to do your laundry too.

If you've been to a laundromat, you know what to expect. C'mon, it's a laundromat. You'll see…read moredifferent-sizes machines, a few having "out of order" signs. Muddy's gets 4 of my stars because they have really nice people & the place is usually quite clean. It's not a really big place & it'll get crowded during peak time. The small plaza's parking lot sucks. Obviously, the building was constructed when the street was half as wide. Park on the side. One wall of dryers. 25¢ in a dryer yields a 10-minute spin. They are hot but the last 2 minutes or so are a "cooling down" (no heat) period. Best to check your stuff when there's 5-6 minutes remaining so if you need more time, you can insert another quarter & skip the useless cooling down. They have one row of top-loader washers and three perhaps four different sized front-loaders. A much better deal when you're stuck doing the family wash, like I was. But it provided a great excuse to get outta attending a birthday party at the in-law's. Minus one star because the underside of the detergent flap had mildew (gotta keep them washer doors open when not in use). I wouldn't have used that machine with mildew if I hadn't already stuffed it full of clothes. Minus another star because the hot water wasn't really hot. I can't imagine how a laundromat could maintain hot water without a boiler the size of the USS Augusta. It wouldn't matter anyway, as every machine sold in the US since Clinton was eyeing the female interns in The White House has had to obey gubmint energy regulations so we could enjoy a life free of energy and climate concerns. Add a star for having clean counters & very nice staff.

Used to be a clean laundromat. About a quarter of the machines were out of order. The washer I used…read morewas dirty on the inside of the handle. Like an idiot I used it anyway. Washed a thick white electric blanket. It came out a dingy color. Very disappointing.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I used the drop off service for my comforters and was very pleased. The cost to have them cleaned…read morehere was reasonable in comparison to taking them to the cleaners. Also, there were no "chemical" smell that happens when going to the cleaners. They were bagged separately allowing me to store them in each room for the next season. Thank you for your professional service. The only reason I did not give 5 stars is because my cellphone number was now entered correctly so I did not get a text when they were ready. I called a couple days after drop off to see if they were done and the young lady said they had been done the day I'd dropped them off. We got the number corrected in the system, so when I come back there won't be a delay in me picking my items up.

Pros: 1.good amount of large capacity and small capacity…read morewashing machines. 2. Large dryers that cost .39 cents per 10 minutes to dry clothes. 3.Easy to use loadable pay card. 4. Clothes tables and 1 washing sink. The Cons: 1. Washing machines are a bit pricey. $9 charged to my pay card to use the 7 loads capacity washing machine. To make the most of this I was able to fit all of my clothes. 2. To wash separate clothes I used a smaller machine that still charged an extra $6.09 to the card. It adds up quick. 3. The dryers I used only went up to 10 minutes at a time . The first drying cycle was not enough to dry my clothes. 4. The holes inside the dryer are a bit large. One of the metal tips to one of my drawstrings got caught and damaged when pulling the clothes out of the dryer. 5. The pay card screen to load your card is a bit old so it's tricky to get the reader to read your card. It will take a few tries. Over all decent experience. The place is kind of small with limited waiting hairs.

BEWARE. New owners and I was optimistic that the service would remain the same. Wrong! I took a…read morepair of slacks in to have a hook and eye replaced. They used white thread and it appears it was done by a child and then charged $16! If you want professional alterations go to Jefferson Park Cleaners.

I went in to have two dresses altered. The actual work was done well. There was however a bit of a…read moreturn off with the customer service. The person who took the initial order seemed at a loss and also had some challenges with English. He also kept asking if I also wanted to have the dresses dry cleaned which I did not as they are washable and were clean. When I went to pick up the second person immediately wanted the hangers back as I hadn't gotten the dresses dry cleaned. When I noted that I would have brought a bag to take the dresses home if I had known they would 't stay on the hangers he finally backed off. He then made a big push for a positive google review which left a bad taste in my mouth. Again, I would stress the actual work of altering the dresses was done well. They just need to work a bit on their customer service.

I called this place to get a price for altering a dress and WOW I couldn't believe how expensive…read morethey were. I didn't even bother. I did my research and found a much cheaper and way more reasonable prices.

I am new to the area and was looking for a place to have some items tailored. There was a space…read moreto try on the jeans and have the length pinned. Items were ready in a few weeks and I was pleased with the work and pricing. I will go back.