Professionalism, kindness, attention to detail and care not only to the one I lost but to me as…read morewell.

My Shar Pei passed away on May 19th and VetMed in Phoenix referred me to Lasting Paws (Eternal…read moreMemories) for his memorial. I was completely devastated by his loss but wanted to place my order as soon as possible so I could receive his ashes, etc. quickly. However, I was in such grief when I ordered that I ordered the wrong urn and forgot to order pawprints. I didn't realize my errors until the next day when I was a bit calmer. I called and spoke with SABRINA and requested the changes. Sabrina was so empathetic and sweet - she made the entire process as easy as possible and assured me the corrections would be done. When I received my pet's remains and keepsakes, everything was very professional and PERFECT. Sabrina helped me a great deal in a traumatic and devastating time in my life. Please thank her. Your company is wonderful and does such a fantastic job. Thanks to all of you!

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.

Horizon Pet Cremation Services provided my precious 20 year old cat with compassionate, loving and…read morerespectful care. Sarah came to my home, she is so kind and a very special person. I felt my cat was in the best after care I could ask for. Their whole concept of pet cremation is thoughtful and necessary. The whole staff are wonderful. What was one of the worst situations I had to endure was made so much easier. I am forever grateful to Horizon Pet Cremation Services from start to finish. Thank You! I highly recommend them!

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

March 2026 our girl penny passed away late at night. It was a crazy night but Kyng and Liz came to…read moreour aid. They were so compassionate and caring about the situation and what we had to go through that night. We are so grateful for them and all they did for us. The company and there employees went above and behind for us, thank u.

Furry friends said that they would have a driver within 1-2 hours, called at 8 am after I found my…read moredog outside. I waited till 10 to call them only to be told that all of their drivers called out and to transport him ourselves to their office. That is an extremely dangerous task for someone who is untrained for that and also in the middle of mourning the death of their dog. How is it that I pay $419.07 upfront over the phone just to be left hanging? I had to go out and get 6 ice bags just to make sure he wasn't cooking in the Arizona heat. Thank god I found a better company that came within 45 minutes and talked my family through our grief. They are terrible scammers taking advantage of grieving pet owners.

My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.

We lost Baxter at 4:30pm on March 8th...Sunday Night. It happened in front of us, just collapsed,…read morewe lost his running-mate a year ago. Later that night I composed myself enough to start doing research our best option to handle Baxter best...however that wasn't available to us, because they didn't have to put him down. So I started fresh.. I looked at YELPS top 10...settled on a few at the top to do better research, you know the ones that don't give perfect 5 Stars 3's 4's...which you can probably trust them as much as you can the 1 & 5's but that's what I was doing. After finding to many negatives at the top places...I landed on #16, I know...who would chose them. I did, I liked the reviews I saw...glad I did. I called, Rachel answered...I became an expert in my research so she answered the questions that were important to me. Can you come by in the Morning (24/7 btw) and they could first thing. I had a few more questions (hesitations considering another Pet Place or two), she got back to me within 10 minutes...answer my questions...she said Greg would contact me in the morning, I asked about what they would pick him up in, he's a bigger dog. She said, a Camary (well I knew that was a car and would not work especially if they would put him in the trunk or something. Greg showed up on time, and guess what...it was a Camary, he was going in the trunk and I was more than anxious, pissed?...But she assured me he would fit VERY comfortably...Greg opened his trunk of his beautiful air condition Camary and I heard harp music as my fear left me..it was one of the biggest trunks I had seen, and my 85lb dog fit more than comfortably...the service just got better from there, hence the 5-Stars. 5-STARS WHY? Rachel was very warm, caring and considerate...very responsive to my questions. Greg, was even more-so, and that blew us away. My wife was a wreck she got Baxter from a rescue, so she's been there through it all. She LOVED everything about Greg! It takes special people to do this business right...2 of them (at the least) work at LEASH. They were outstanding, I asked all the questions (and more), questions that you will probably will ask...and they were perfect! Greg also has a Harley...my wife asked if he would bring Baxter back on the Harley...don't ask lol...Baxter loved car rides...never road a Harley. Greg didn't hesitate, he said you bet...and he did. Greg kept in constant contact with us, I'd ask a question and he would get back to me pretty much right away...he let us know when he would be bringing Baxter back and right on que Rachel texted me a couple days before to let me know. We got the Gold Package, which included a Paw Print (which obviously is a must) it wasn't plaster like my dogs from 12 yrs ago, it was plastic of some sort, but it was very realistic, so I know it was our dogs print...which now I can't say that about my plaster ones for sure, : / but we both said to each other, "I Really Like These"...my wife said she loved them. The Gold Package ran us $425, and because of LEASH we had a great peace of mind that he was handled with respect and care. We recommend LEASH with all our hearts!

My dog passed away suddenly in the middle of the night, I didn't know who call and the emergency…read morevet gave me the name for leash mortuary. Within an hour and a half I got the paperwork and someone came to pick her up. They were very respectful and caring. A week and a half later I got her ashes , her paw print and a vile of her fur. There was a private cremation. For 320 dollars if you're in that situation it wasn't a bad "deal" . They took really good care of her in the end. I got time to say goodbye and wasn't rushed.

I'm writing this from my personal experience a couple months ago with our beautiful 15 year old…read morepittie girl that we laid to rest, understanding my experience may have been an anomaly, but thought it should be shared. Noticing our girl's arthritis was getting worse, and the light in her eyes was not what it once was, we decided it was time to let our girl rest in peace. After much research/phone calls, we decided on Peaceful Passing to come to our home. We had to schedule about a week and a half out (quite daunting to know a date was coming), and we took care of payment in advance. The day of, they called us asking how we would like to remit payment (ugh). I made flower leis for our girl and my toddler son to wear, as we wanted to have her collar, and we waited for the call that the Dr was about 10 min out...then I broke down. After the Dr came, and she was at peace, we spent some time with her saying goodbye. She was taken with her blanket she was on, and we requested for it back. When it came time to pick her up, there was no blanket (I realized when I got home). I called, and they said they would look into it. A couple days later, they said it's ready to be picked up and they found it; I got it, and it smelled strong like Tide...which we don't use. After my mind went crazy with assumptions, I called them asking for an explanation; the blanket was washed because of bodily fluids, and they sent it home with another family! I was so sad that it didn't have her smell anymore, and that they mixed that up, and didn't tell me. My trust for them really went out the window with this ending...and wasn't really impressed with their presentation (we got a white gift bag, no writing, and a tin box). Hope this helps to make an informed decision about the Rainbow Bridge Transition

Unfortunately euthanasia of a pet isn't something you can necessarily plan for, so when we…read moreunexpectedly had to put our cat down during the holidays and our regular vet that performs house calls was away visiting family, we had to seek another option. I called Peaceful Passing the morning of New Year's Eve to see if they had any availability. Not only were they kind but they were quick to offer options to suit our schedule on the same day. Upon arrival Dr. Megan and her technician were calm and comforting as we took the final steps to assist out 17 year old cat to the other side. She was able to pass peacefully in the comfort of our arms with dignity. I wouldn't hesitate to use their service again and would highly recommend to others.

I lost my baby boy, my old man, my best friend June 1st. I had only recently learned about at home…read moreeuthenasia being an option and this was my first experience. The whole process while still incredibly sad and painful was so much more peaceful than sitting in a vet room then having to drive home alone. I was treated with great care and compassion and I will be keeping these guys in my pet files should I find myself in this situation again in the future. I have also been telling my friends about the option for at home and recommending Restful Pets from here on out

I had a much less stressful experience having Gina come to my home. I gave her the radiology report…read moreto help me be sure I was making the correct decision sending my little guy to the rainbow bridge. My mini schanuzer was fighting Valley Fever since 2024, Christmas day. Over the years, I have had to send many before him, but I have never done it from home. He was so comfortable with Dr Gina it broke my heart. On the outside he didn't look sick. He walked right up to her and allowed her to pet him (he is usually stand off'ish). Just before he closed his eyes I kissed him and told him to go find Dad. It's only been a little over a week and I still find it hard to talk about it.