It is sad to have to write a review for a service like this. However, when and if you have to let…read moreyour companion animal go, PALS is an incredible service. Everyone there is so kind and understands exactly what you are going through. They have a selection of urns and keepsakes. I recommend any one that needs crematorium services to use PALS.

PALS has been my go to for pet cremation for several years now. My husband and I are suckers for…read morerescues, particularly seniors and terminal cats, dogs, and ferrets. Sadly, we will be looking for a new provider as PALS is no longer family owned and operated. They have not updated this site in quite some time apparently. In the last 18-24 months we have watched the cost of services more than double since the corporation took control. The staff is still incredible but the cost is just too steep. A ferret cremated in Jan 2022 was $115. The same service for another in May 2023 was $245. Today, as we prepare for another to cross over, I was quoted $258. I was told that prior to the corporation taking over they offered a "pocket pet" rate. This is no longer offered. Very disappointing.

They are sincere, caring, compassionate, consoling, gracious people who truly love animals. When…read moreour Ozzy was nearing his journey on a weekend; I called them and they provided me with a number to call during non business hours. They told me if he started his journey during non business hours, call the number, they would arrange a place for me to take Ozzy and someone from their office would be there to take Ozzy. The lady stressed call this number any time of day! When we brought Ozzy home, he came back in a lovely cedar box with his name on top, a memorial clay paw print and a card from them. We knew that they were respectful to our buddy of 14 years.

I'm so touched by how well organized and thoughtful Lasting Paws is. At every step of the way they…read moreshow respect for the situation, making it as simple as possible for grieving clients. They also share grief resources online and in your packet. Receiving your pet back as cremains is no one's favorite thing, but I was immediately touched by the quality of all the packaging and clear labeling so you feel confident its actually your pet. Everything from the bag they put your items in to the certificate of date is on the highest quality materials and they are careful to spell your pet's name and last name correctly. I was especially touched that they managed to get a really good paw print of my Great Dane. He had huge paws, even for a Dane, so I wasn't expecting it to come out that well but its perfect. Thank you to Lasting Paws for all the ways in which you make a sad experience respectful and honoring of the love we have for our pets. I'm truly grateful.

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

I'm writing this from my personal experience a couple months ago with our beautiful 15 year old…read morepittie girl that we laid to rest, understanding my experience may have been an anomaly, but thought it should be shared. Noticing our girl's arthritis was getting worse, and the light in her eyes was not what it once was, we decided it was time to let our girl rest in peace. After much research/phone calls, we decided on Peaceful Passing to come to our home. We had to schedule about a week and a half out (quite daunting to know a date was coming), and we took care of payment in advance. The day of, they called us asking how we would like to remit payment (ugh). I made flower leis for our girl and my toddler son to wear, as we wanted to have her collar, and we waited for the call that the Dr was about 10 min out...then I broke down. After the Dr came, and she was at peace, we spent some time with her saying goodbye. She was taken with her blanket she was on, and we requested for it back. When it came time to pick her up, there was no blanket (I realized when I got home). I called, and they said they would look into it. A couple days later, they said it's ready to be picked up and they found it; I got it, and it smelled strong like Tide...which we don't use. After my mind went crazy with assumptions, I called them asking for an explanation; the blanket was washed because of bodily fluids, and they sent it home with another family! I was so sad that it didn't have her smell anymore, and that they mixed that up, and didn't tell me. My trust for them really went out the window with this ending...and wasn't really impressed with their presentation (we got a white gift bag, no writing, and a tin box). Hope this helps to make an informed decision about the Rainbow Bridge Transition

Unfortunately euthanasia of a pet isn't something you can necessarily plan for, so when we…read moreunexpectedly had to put our cat down during the holidays and our regular vet that performs house calls was away visiting family, we had to seek another option. I called Peaceful Passing the morning of New Year's Eve to see if they had any availability. Not only were they kind but they were quick to offer options to suit our schedule on the same day. Upon arrival Dr. Megan and her technician were calm and comforting as we took the final steps to assist out 17 year old cat to the other side. She was able to pass peacefully in the comfort of our arms with dignity. I wouldn't hesitate to use their service again and would highly recommend to others.

I cannot say enough wonderful things about the care and compassion we received during one of the…read morehardest moments a pet parent has to face. From beginning to end, Lucy was treated with such dignity, and I was treated with genuine kindness. The woman who called to arrange the delivery of Lucy's ashes was incredibly gentle and compassionate. I'm so sorry I didn't get her name, because the way she spoke to me and handled such a painful conversation meant more than she probably realizes. Today, Paul delivered Lucy's ashes, and he was equally wonderful, kind, respectful, professional, and very mindful that what he was bringing to me wasn't simply a package. He was bringing my little girl home. When you've loved a dog for so many years, their remains aren't just "ashes," and the people entrusted with their final care matter tremendously. Every interaction I had with this company made me feel that they understood that. There is no way to make any of this easy, but there is a way to handle the people grieving with tenderness, dignity, and humanity. This company did exactly that. Thank you for taking such good care of Lucy, and thank you for bringing her home to me with so much kindness. I will never forget it.

Ok the "bad" first with a note that it was all around amazing and I highly recommend them:…read more If you specifically want an ink print of paw and/or nose, like other reviews mention getting, please know that apparently that's just a bonus that is sometimes included it seems, but NOT standard. I chose this company for many reasons, particularly that it came highly recommended from a friend, but I'd be lying if I said that part of the reason wasn't because of the keepsakes and the fact that I thought I was going to for sure get an ink print of his paw so I can get it tattooed. I will take some responsibility in the fact that I was not the person to directly talk with anyone as I had Less than 24 hours between realizing that my dog was terminal and needing to put him down, so I handed that responsibility off to my fiancé, who was informed that I really really wanted an ink print. But he didn't know/think specifically to ask for ink when he called the company and just said paw print. It is standard for them to give a ceramic paw print, but not ink. We just went and picked everything up and while everything else was absolutely beautiful, to say that I am absolutely DEVASTATED to not have a true ink print of his paw with all the little nuances specific to my baby is an understatement. I think it's important to add that in here because a couple other reviews that I read between yelp and Google specifically stated getting ink prints (they all said they weren't expecting them, but it did make it sound like it was a regular thing) which is why I didn't double down and follow back up myself to make sure that this happened The girl working the front desk was so sweet and did her absolute best to try to get a quick one from the mold that was used for the ceramic, but it's just not the same and it's definitely not exact With that said, this company was timely in pickup and absolutely everyone we've interacted with was so sweet. It truly does seem like they take care of your pet as if it were their own. What we got, which is the standard: ceramic paw print with his name, plain cedar box with his ashes, for clippings, and a heart shaped paper with wildflower seeds in it to plant. One day I'll come down from the disappointment about the ink print and I'm definitely kicking myself for not just getting an ink pad and paper on that final day. Regardless of that, I highly recommend this company

Yesterday, Dr. Kelsey came to my home to provide final services to my best bud, Coal. She was so…read morekind, personable, compassionate, and sweet and it made a difficult situation bearable. She provided all the instructions of what was going to go down succinctly and answered all our questions. As the process went down, she asked us questions to help us talk about my boy which added comfort. She wrapped him in cozy blankets and allowed us as much time as we wanted to say our final goodbyes. She was the absolute best. Thank you, Dr. Kelsey!

Very compassionate and caring. Made an appointment for us on a Sunday even with a full schedule…read more Dr. Tiffany was so kind and made we had plenty of time to say our goodbyes. Could not recommend them more!

This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and…read morethoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all.

My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.

Have been bringing my puppy here for a little over 1 year, and the staff here is consistently so…read morenice and professional. The entire staff is always so positive, helpful, and kind. They are so nice to my dog, and to me. You can tell that they genuinely love their jobs and that they love animals. They have also been very accommodating when I have needed them last minute. They have a lot of wisdom and knowledge, and I feel so fortunate to have this place as my local vet establishment.

I would give negative stars if possible. Your animals are not safe here. I brought my tiny, senior…read moreshih tzu to see Terry Silkman for an orthopedic consultation a few months ago. My dog was having mobility issues due to old age. Terry asked me if he could take my dog from the room into the back area (out of sight) to do additional evaluation and tests. When he came back, he casually mentioned that he "popped a pimple" on my dog's back and punctured/cut into his skin when I wasn't there to stop it or monitor him! I don't even know if he cleaned the area or used gloves. I was shocked and horrified. He did this without me asking or authorizing it. No consent. No apology. No follow up treatment. It was NOT a pimple at all; it was a mast cell tumor right on his spine that he had had for years. Terry tried to push a spine and hip surgery and offered painkillers and sedatives, which I declined. My dog got sicker and sicker after I left Apollo North, in hindsight it was probably a histamine overload from the toxins released by forced tumor rupture. The tumor got bigger before it ruptured and exploded a few days later. Then he started getting weaker and seemed to be dying. I ended up driving my dog to a holistic specialist in California who saved his life. I've had dogs my whole life. This is easily the worst vet (Terry Silkman) and animal hospital (Apollo North) I've ever been to out of all of them. My husband believed Terry "popped the pimple" to try to force us to get the dog an expensive surgery. My dog almost died because of him, and he caused him extreme pain and permanent scarring. Horrible real life example of veterinary malpractice. The time has come to deal with what you did. Real pictures of my dog's wound after Terry injured him without my knowledge or consent. I have to drive by this place every day and be reminded of this nightmare. First vet I went to in the state after moving to AZ. Btw, this place is owned by National Veterinary Associates via JAB Holdings, a large Private Equity conglomerate that is attempting to take their company public right now. They can afford to have many animal deaths, settlements, and unhappy customers. Their stockholders won't have to feel it or care. It's beyond me that Terry is even allowed to practice. Front desk lady is super nice, but that man almost killed my dog, could have cared less when he intentionally injured him, then tried to sell me a surgery that he would perform. What kind of idiot tries to pop a tumor on purpose? He didn't drain the tumor, which I was told is why it ruptured and make my dog so sick. On a 10-year old dog weighing less than 10 pounds that had no issues from the tumor, which was not the reason for the appointment anyway. Terry is self-admitted and advertised as an orthopedic surgeon--not an oncologist or dermatologist--and likewise he had no business addressing the issue, especially without my knowledge or consent. My dog's body is my choice, not yours. Nightmare of a vet. Buyer beware in the most literal and sick sense.

Traumatizing experience with All Animals during deceased animal pickup service. I discovered a…read moreferal cat had gotten trapped and died in abandoned TNR cage at the rear of my property. I was devastated to think about how long it might have been there and suffered. It's body had decomposed in the heat and fused with the wire cage. The City of Phoenix Dead Animal pickup has a contract with All Animals and sent one of their "sensitive professionals" to pickup the deceased cat. I'm a frail Senior and the cage was quite heavy. The employee refused to help and immediately began yelling at me that he couldn't wait and I could get fined for the cat being in the cage. I couldn't get the cat out of the cage as it's body was attached to the wires, the employee began yelling and refused to help and wouldn't accept the cat with the cage. He was highly agitated and at one point for no reason yelled, "Don't touch me!" He finally just got in his truck and left. An emotionally draining experience made much worse by an out of control employee with anger issues.

Having my daughter pet picked up and paying for a return, has been a problem, because my daughter…read moreis bedridden and she literally has no money, her care taker who is her boyfriend is not working due to her 24/7 care, and all that the pet cemetery keeps saying is to come and pick up the remains themselves, I find this totally unacceptable, since he can not leave her alone that long they have no transportation, so why did I pay for a pet remains to be returned. Totally rude and not listening at all!