This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

These people are so kind. The office staff is incredibly nice and helpful. Dr Falcone is…read moreknowledgeable patient kind respectful. Her presence is so gentle and calm. It was late into the night but she never made me feel rushed or hurried through the process in any way. These people truly are angels.

After our dog Akira passed away we contacted Desmond at Peaceful Pet Transport. He came to pick her…read moreup the same day (Sunday). About two weeks later Desmond returned Akira's ashes to us with a remembrance of her. A thoughtful service executed perfectly

Almost two months ago we lost our boy, Joey. He was a beautiful Doberman mix and was with us for…read more13 years. Even though I knew this moment was coming, no one can truly be prepared to wake up to find your beloved pet has passed away overnight. It was very difficult emotionally to process the loss, let alone trying to figure out what to do with his body. I called a few places that I found online, but the only person to call me back was Desmond (in 10 minutes no less!). He was able to drive over to our house right away. Desmond was kind, supportive, and very helpful. When he gave us his business card, I noticed a photo of one of his Dobermans on the card. It felt like a sign from above that my little Joey was going to be well taken care of. When Joey's ashes were ready, Desmond drove the remains back to our house and delivered the most wonderful package. The urn is a gorgeous wood box, and the clay paw print comes with a small display stand. Some of Joey's fur was also included in a little glass bottle. The note from the cremation center said a tree was planted as well. I've had other pets cremated in the past, but this is by far the most beautiful package I've seen. I would highly recommend Peaceful Pet Transport to anyone in this situation. Desmond is truly an angel and I'm very appreciative for his help through an extremely difficult time.

I recently lost my 13 y/o dog unexpectedly at home. I was overwhelmed with grief when I had to…read morecall All Pets Great & Small. Michael, who answered my call, was so kind, and walked me through the process of what I needed to do next. I'd never lost a pet this way. He patiently helped me through the call and even suggested I have someone drive me as I was completely emotional, and couldn't think straight. The kindness they show at All Pets is incredible. When I picked up my little one today, the paw print, tuft of fur, and their card and inside made my heart hurt a little less today. Thank you so much for helping me through this trying time.

Words don't express the service the people working here do. The act of being compassionate during a…read moretime of mourning still has an effect on me. I have felt more compassion and empathy from the people here than I have others who are suppose to be closest to me. I have never cremated a furbaby but Butter was soo special to me. Thank you All Pets. You gave me hope in humanity may God bless you all.

When my sweet dog Abby passed away, the young man (owner) was so compassionate and professional. He…read moreassured me that her body would be treated with respect and taken care of gently. He even has a calm voice:) They put her in a cute wooden box with a beautiful design etched on the top that came with her service. She was cremated with no other pets and the price was so much less than regular cremation. I can't remember exactly but I think it was only 170.00 (larger animals would be a little more.) I highly recommend this business to take care of someone's beloved pet when that terrible time comes

Harley and the rest of the staff did a great job getting our baby ready for the afterlife and…read moreconsoling me as I was pretty devastated. It's never easy to do something like that. I can't say enough good things about how they handled it, and it was better and less expensive than other places. I will definitely use them again. Highly recommended!

Open weekends which is when most Vet clinics are closed. Our German Shepherd died in his sleep…read moreSaturday morning. These guys answered right away. We were broken hearted because we lost our dog but this transaction was a non event. The gentleman that handled it made it quick and hassle free, we highly recommend them!

Thank you for caring about me and my animal in a sensitive time. I know I didn't return the call…read morethat my snake was ready to be picked up and it took me about 3 weeks to finally get there to get her. I was in intense denial. Thank you for not making me feel pressured to pick her up right away.

Ok the "bad" first with a note that it was all around amazing and I highly recommend them:…read more If you specifically want an ink print of paw and/or nose, like other reviews mention getting, please know that apparently that's just a bonus that is sometimes included it seems, but NOT standard. I chose this company for many reasons, particularly that it came highly recommended from a friend, but I'd be lying if I said that part of the reason wasn't because of the keepsakes and the fact that I thought I was going to for sure get an ink print of his paw so I can get it tattooed. I will take some responsibility in the fact that I was not the person to directly talk with anyone as I had Less than 24 hours between realizing that my dog was terminal and needing to put him down, so I handed that responsibility off to my fiancé, who was informed that I really really wanted an ink print. But he didn't know/think specifically to ask for ink when he called the company and just said paw print. It is standard for them to give a ceramic paw print, but not ink. We just went and picked everything up and while everything else was absolutely beautiful, to say that I am absolutely DEVASTATED to not have a true ink print of his paw with all the little nuances specific to my baby is an understatement. I think it's important to add that in here because a couple other reviews that I read between yelp and Google specifically stated getting ink prints (they all said they weren't expecting them, but it did make it sound like it was a regular thing) which is why I didn't double down and follow back up myself to make sure that this happened The girl working the front desk was so sweet and did her absolute best to try to get a quick one from the mold that was used for the ceramic, but it's just not the same and it's definitely not exact With that said, this company was timely in pickup and absolutely everyone we've interacted with was so sweet. It truly does seem like they take care of your pet as if it were their own. What we got, which is the standard: ceramic paw print with his name, plain cedar box with his ashes, for clippings, and a heart shaped paper with wildflower seeds in it to plant. One day I'll come down from the disappointment about the ink print and I'm definitely kicking myself for not just getting an ink pad and paper on that final day. Regardless of that, I highly recommend this company

We lost our beloved bearded dragon and took him here to be cremated. I loved that it was more eco…read morefriendly and a fair price. What I loved the most about this place is the imprint of our bearded dragon on a piece of clay. His Ash's were in a beautiful wooden box. I couldn't be happier. They did an amazing job!

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

I had to seek services with this place after a horrible grooming experience in Phoenix my pet Chief…read morewhom passed hours after a neglectful grooming experience in the South Mountain area. Pets at Rest was very professional and made me feel that my beloved pet was cremated and returned to me which gave me some comfort in Chief's passing. I would definitely recommend this business.

Dr. Collins is an angel. Those of us who love our animals…read moreand need to make that difficult, final, call. Her kindness shines through when times are the hardest. I am so grateful for her and her kindness.

After a recommendation to use Happy Endings from our primary vet, we called on Dr. Fixler when we…read morehad to make the difficult decision to say goodbye to our dog Sadie, who was quickly declining. It was the week of Thanksgiving and Dr. Fixler accommodated an after hours visit that same day given the situation. Dr. Fixler and his assistant were very compassionate, explained things well, and acted quickly to make sure our Sadie was given the most peaceful transition possible. If I could offer one suggestion, it would be pre and post communication with an email confirmation and status update on cremation. I called several times, they were always helpful and answered my questions, but proactive communication would improve the experience.

This is the hardest decision to make and the team at Happy Endings were so kind and compassionate-…read morewalked me through everything and made sure I didn't have any questions or concerns. I am so thankful they were there to help my sweet girl cross the rainbow bridge!

Here's a polished and heartfelt version of your review:…read more I want to sincerely thank Horizon for helping me through one of the hardest moments of my life -- the passing of my dog. From the very beginning, they were compassionate, professional, and incredibly easy to work with during such an emotional time. They were able to take my baby the very same day, and I had him back within just two days. Not only was the process quick and smooth, but they gave me more keepsakes and memories of him than I ever expected. It truly meant the world to me. This was my first time ever having to go through losing a pet and having him cremated, and Horizon made the experience so much more comforting. They did an outstanding job, and I deeply appreciate all of the support, care, and time they gave me and my baby. Thank you again for everything. I will never forget your kindness.

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.