I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

I'm writing this from my personal experience a couple months ago with our beautiful 15 year old…read morepittie girl that we laid to rest, understanding my experience may have been an anomaly, but thought it should be shared. Noticing our girl's arthritis was getting worse, and the light in her eyes was not what it once was, we decided it was time to let our girl rest in peace. After much research/phone calls, we decided on Peaceful Passing to come to our home. We had to schedule about a week and a half out (quite daunting to know a date was coming), and we took care of payment in advance. The day of, they called us asking how we would like to remit payment (ugh). I made flower leis for our girl and my toddler son to wear, as we wanted to have her collar, and we waited for the call that the Dr was about 10 min out...then I broke down. After the Dr came, and she was at peace, we spent some time with her saying goodbye. She was taken with her blanket she was on, and we requested for it back. When it came time to pick her up, there was no blanket (I realized when I got home). I called, and they said they would look into it. A couple days later, they said it's ready to be picked up and they found it; I got it, and it smelled strong like Tide...which we don't use. After my mind went crazy with assumptions, I called them asking for an explanation; the blanket was washed because of bodily fluids, and they sent it home with another family! I was so sad that it didn't have her smell anymore, and that they mixed that up, and didn't tell me. My trust for them really went out the window with this ending...and wasn't really impressed with their presentation (we got a white gift bag, no writing, and a tin box). Hope this helps to make an informed decision about the Rainbow Bridge Transition

Unfortunately euthanasia of a pet isn't something you can necessarily plan for, so when we…read moreunexpectedly had to put our cat down during the holidays and our regular vet that performs house calls was away visiting family, we had to seek another option. I called Peaceful Passing the morning of New Year's Eve to see if they had any availability. Not only were they kind but they were quick to offer options to suit our schedule on the same day. Upon arrival Dr. Megan and her technician were calm and comforting as we took the final steps to assist out 17 year old cat to the other side. She was able to pass peacefully in the comfort of our arms with dignity. I wouldn't hesitate to use their service again and would highly recommend to others.

I cannot say enough wonderful things about the care and compassion we received during one of the…read morehardest moments a pet parent has to face. From beginning to end, Lucy was treated with such dignity, and I was treated with genuine kindness. The woman who called to arrange the delivery of Lucy's ashes was incredibly gentle and compassionate. I'm so sorry I didn't get her name, because the way she spoke to me and handled such a painful conversation meant more than she probably realizes. Today, Paul delivered Lucy's ashes, and he was equally wonderful, kind, respectful, professional, and very mindful that what he was bringing to me wasn't simply a package. He was bringing my little girl home. When you've loved a dog for so many years, their remains aren't just "ashes," and the people entrusted with their final care matter tremendously. Every interaction I had with this company made me feel that they understood that. There is no way to make any of this easy, but there is a way to handle the people grieving with tenderness, dignity, and humanity. This company did exactly that. Thank you for taking such good care of Lucy, and thank you for bringing her home to me with so much kindness. I will never forget it.

Ok the "bad" first with a note that it was all around amazing and I highly recommend them:…read more If you specifically want an ink print of paw and/or nose, like other reviews mention getting, please know that apparently that's just a bonus that is sometimes included it seems, but NOT standard. I chose this company for many reasons, particularly that it came highly recommended from a friend, but I'd be lying if I said that part of the reason wasn't because of the keepsakes and the fact that I thought I was going to for sure get an ink print of his paw so I can get it tattooed. I will take some responsibility in the fact that I was not the person to directly talk with anyone as I had Less than 24 hours between realizing that my dog was terminal and needing to put him down, so I handed that responsibility off to my fiancé, who was informed that I really really wanted an ink print. But he didn't know/think specifically to ask for ink when he called the company and just said paw print. It is standard for them to give a ceramic paw print, but not ink. We just went and picked everything up and while everything else was absolutely beautiful, to say that I am absolutely DEVASTATED to not have a true ink print of his paw with all the little nuances specific to my baby is an understatement. I think it's important to add that in here because a couple other reviews that I read between yelp and Google specifically stated getting ink prints (they all said they weren't expecting them, but it did make it sound like it was a regular thing) which is why I didn't double down and follow back up myself to make sure that this happened The girl working the front desk was so sweet and did her absolute best to try to get a quick one from the mold that was used for the ceramic, but it's just not the same and it's definitely not exact With that said, this company was timely in pickup and absolutely everyone we've interacted with was so sweet. It truly does seem like they take care of your pet as if it were their own. What we got, which is the standard: ceramic paw print with his name, plain cedar box with his ashes, for clippings, and a heart shaped paper with wildflower seeds in it to plant. One day I'll come down from the disappointment about the ink print and I'm definitely kicking myself for not just getting an ink pad and paper on that final day. Regardless of that, I highly recommend this company

It is sad to have to write a review for a service like this. However, when and if you have to let…read moreyour companion animal go, PALS is an incredible service. Everyone there is so kind and understands exactly what you are going through. They have a selection of urns and keepsakes. I recommend any one that needs crematorium services to use PALS.

PALS has been my go to for pet cremation for several years now. My husband and I are suckers for…read morerescues, particularly seniors and terminal cats, dogs, and ferrets. Sadly, we will be looking for a new provider as PALS is no longer family owned and operated. They have not updated this site in quite some time apparently. In the last 18-24 months we have watched the cost of services more than double since the corporation took control. The staff is still incredible but the cost is just too steep. A ferret cremated in Jan 2022 was $115. The same service for another in May 2023 was $245. Today, as we prepare for another to cross over, I was quoted $258. I was told that prior to the corporation taking over they offered a "pocket pet" rate. This is no longer offered. Very disappointing.

My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.

Joe and his team did a great job taking care of me during such a difficult time. Losing a dog after…read moreso many years of love and companionship is hard, but Entrusted Pets helped me feel comforted and at peace with his cremation. They handled everything with care and compassion. They even took a lock of his hair and made a paw print keepsake for me both turned out perfect. I cried when I got them back it touched me and I'm happy I have those to remember him. I'm deeply grateful for their support and the gentle way they honored Prince's memory.

Unfortunately ... Two of our babies have also passed since my beloved Casey Jones left us…read more Again .. Entrusted Pets was there for our Bella Blue and Mr. Charlie Dillon. It's been a few months but still hard to talk about. I just wanted to be sure to let people know that these warm, kind people at Entrusted Pets are consistent in their customer service, advice giving, comfort ... expertise. There is never anything that makes it better but they know that respect, kindness and empathy is appreciated and helps to not compound the deep hurt and profound sadness the family members are going through. I would and DO recommend them every time I know a friend is in need of their services. I know they'll be treated with the utmost care, respect & compassion, always...

This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and…read morethoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all.

After our dog Akira passed away we contacted Desmond at Peaceful Pet Transport. He came to pick her…read moreup the same day (Sunday). About two weeks later Desmond returned Akira's ashes to us with a remembrance of her. A thoughtful service executed perfectly

Almost two months ago we lost our boy, Joey. He was a beautiful Doberman mix and was with us for…read more13 years. Even though I knew this moment was coming, no one can truly be prepared to wake up to find your beloved pet has passed away overnight. It was very difficult emotionally to process the loss, let alone trying to figure out what to do with his body. I called a few places that I found online, but the only person to call me back was Desmond (in 10 minutes no less!). He was able to drive over to our house right away. Desmond was kind, supportive, and very helpful. When he gave us his business card, I noticed a photo of one of his Dobermans on the card. It felt like a sign from above that my little Joey was going to be well taken care of. When Joey's ashes were ready, Desmond drove the remains back to our house and delivered the most wonderful package. The urn is a gorgeous wood box, and the clay paw print comes with a small display stand. Some of Joey's fur was also included in a little glass bottle. The note from the cremation center said a tree was planted as well. I've had other pets cremated in the past, but this is by far the most beautiful package I've seen. I would highly recommend Peaceful Pet Transport to anyone in this situation. Desmond is truly an angel and I'm very appreciative for his help through an extremely difficult time.