My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

Professionalism, kindness, attention to detail and care not only to the one I lost but to me as…read morewell.

My Shar Pei passed away on May 19th and VetMed in Phoenix referred me to Lasting Paws (Eternal…read moreMemories) for his memorial. I was completely devastated by his loss but wanted to place my order as soon as possible so I could receive his ashes, etc. quickly. However, I was in such grief when I ordered that I ordered the wrong urn and forgot to order pawprints. I didn't realize my errors until the next day when I was a bit calmer. I called and spoke with SABRINA and requested the changes. Sabrina was so empathetic and sweet - she made the entire process as easy as possible and assured me the corrections would be done. When I received my pet's remains and keepsakes, everything was very professional and PERFECT. Sabrina helped me a great deal in a traumatic and devastating time in my life. Please thank her. Your company is wonderful and does such a fantastic job. Thanks to all of you!

This company handled the cremation of our beloved dog, Lucy…read more It took approximately one week to receive her remains back after she passed away. We were very impressed with the quality and craftsmanship of her wooden urn. The bag holding her ashes has multiple identifying marks, including her name, disc I'd number, date of cremation, and the initials of the technician who performed the cremation. The wooden urn has a polished brass latch with matching lock and keys. They even included a brass name plate with her name (included in a separate envelope). Very professional and respectful. 5 stars.

My sweet dog passed away on May 10th & we have been absolutely heartbroken. Yesterday my vet called…read moreto let me know his ashes were ready. I really didn't know what to expect. I was very pleased with the presentation of his ashes and the craftsmanship of the urn. I received a certificate showing the date he was cremated and the person assigned to his cremation. I spent some time on the company's website & it's obvious they care about the business they are in & provide multiple references about caring for a cremation to ensure a pet owner receives the proper ashes. This is a difficult loss but I am very happy with the services Ames has provided.

This is the most cost effective place I was able to find that was super close by me. My puppy…read more"Star" passed away of an unknown illness. I was absolutely devastated. She was a perfect puppy, called her my little star child. I didn't need the return of ashes so I chose the communal cremation. I did want something to always remember her by, so I got a paw print. Its absolutely perfect. The paw print case is heavy and expensive feeling. I love being able to see stars toe bean prints. I miss her so much. Thank you for taking great care of my baby!!

Traumatizing experience with All Animals during deceased animal pickup service. I discovered a…read moreferal cat had gotten trapped and died in abandoned TNR cage at the rear of my property. I was devastated to think about how long it might have been there and suffered. It's body had decomposed in the heat and fused with the wire cage. The City of Phoenix Dead Animal pickup has a contract with All Animals and sent one of their "sensitive professionals" to pickup the deceased cat. I'm a frail Senior and the cage was quite heavy. The employee refused to help and immediately began yelling at me that he couldn't wait and I could get fined for the cat being in the cage. I couldn't get the cat out of the cage as it's body was attached to the wires, the employee began yelling and refused to help and wouldn't accept the cat with the cage. He was highly agitated and at one point for no reason yelled, "Don't touch me!" He finally just got in his truck and left. An emotionally draining experience made much worse by an out of control employee with anger issues.

March 2026 our girl penny passed away late at night. It was a crazy night but Kyng and Liz came to…read moreour aid. They were so compassionate and caring about the situation and what we had to go through that night. We are so grateful for them and all they did for us. The company and there employees went above and behind for us, thank u.

Furry friends said that they would have a driver within 1-2 hours, called at 8 am after I found my…read moredog outside. I waited till 10 to call them only to be told that all of their drivers called out and to transport him ourselves to their office. That is an extremely dangerous task for someone who is untrained for that and also in the middle of mourning the death of their dog. How is it that I pay $419.07 upfront over the phone just to be left hanging? I had to go out and get 6 ice bags just to make sure he wasn't cooking in the Arizona heat. Thank god I found a better company that came within 45 minutes and talked my family through our grief. They are terrible scammers taking advantage of grieving pet owners.

Sadly we had to put our dog Debo down and I would highly recommend this company. The compassion the…read moreput into his cremation and his ashes was amazing. We have something beautiful to remember him with. I highly recommend them, I know when this is something you have no choice but to do they put so much love into Debo's memories for us. Thank you to Aquacrossings in this difficult journey I know they put so much love into our situation!!

After over paying ($50) for an INK paw print at a different cremation business and being very…read moredissatisfied, aqua crossing came through and engraved the same paw print on a slab and added my pups name. The display was thoughtful, the service was sincere and professional. I will not be going anywhere else for any future end of life pet services. Thank you aqua crossing for giving me the closer I needed.

We lost Baxter at 4:30pm on March 8th...Sunday Night. It happened in front of us, just collapsed,…read morewe lost his running-mate a year ago. Later that night I composed myself enough to start doing research our best option to handle Baxter best...however that wasn't available to us, because they didn't have to put him down. So I started fresh.. I looked at YELPS top 10...settled on a few at the top to do better research, you know the ones that don't give perfect 5 Stars 3's 4's...which you can probably trust them as much as you can the 1 & 5's but that's what I was doing. After finding to many negatives at the top places...I landed on #16, I know...who would chose them. I did, I liked the reviews I saw...glad I did. I called, Rachel answered...I became an expert in my research so she answered the questions that were important to me. Can you come by in the Morning (24/7 btw) and they could first thing. I had a few more questions (hesitations considering another Pet Place or two), she got back to me within 10 minutes...answer my questions...she said Greg would contact me in the morning, I asked about what they would pick him up in, he's a bigger dog. She said, a Camary (well I knew that was a car and would not work especially if they would put him in the trunk or something. Greg showed up on time, and guess what...it was a Camary, he was going in the trunk and I was more than anxious, pissed?...But she assured me he would fit VERY comfortably...Greg opened his trunk of his beautiful air condition Camary and I heard harp music as my fear left me..it was one of the biggest trunks I had seen, and my 85lb dog fit more than comfortably...the service just got better from there, hence the 5-Stars. 5-STARS WHY? Rachel was very warm, caring and considerate...very responsive to my questions. Greg, was even more-so, and that blew us away. My wife was a wreck she got Baxter from a rescue, so she's been there through it all. She LOVED everything about Greg! It takes special people to do this business right...2 of them (at the least) work at LEASH. They were outstanding, I asked all the questions (and more), questions that you will probably will ask...and they were perfect! Greg also has a Harley...my wife asked if he would bring Baxter back on the Harley...don't ask lol...Baxter loved car rides...never road a Harley. Greg didn't hesitate, he said you bet...and he did. Greg kept in constant contact with us, I'd ask a question and he would get back to me pretty much right away...he let us know when he would be bringing Baxter back and right on que Rachel texted me a couple days before to let me know. We got the Gold Package, which included a Paw Print (which obviously is a must) it wasn't plaster like my dogs from 12 yrs ago, it was plastic of some sort, but it was very realistic, so I know it was our dogs print...which now I can't say that about my plaster ones for sure, : / but we both said to each other, "I Really Like These"...my wife said she loved them. The Gold Package ran us $425, and because of LEASH we had a great peace of mind that he was handled with respect and care. We recommend LEASH with all our hearts!

Thank you Leash for being so professional, compassionate, and caring. Greg arrived within 45…read moreminutes if not less, he was communicating with us the entire way over till he pulled up to our driveway. He talked us through the process and asked if anyone in my family needed help with processing our grief, he even offered me, my mom and sister in law a hug that we all graciously needed and accepted. Thank you Greg for letting us know that our boy is in good hands.