Ok the "bad" first with a note that it was all around amazing and I highly recommend them: If you specifically want an ink print of paw and/or nose, like other reviews mention getting, please know that apparently that's just a bonus that is sometimes included it seems, but NOT standard. I chose this company for many reasons, particularly that it came highly recommended from a friend, but I'd be lying if I said that part of the reason wasn't because of the keepsakes and the fact that I thought I was going to for sure get an ink print of his paw so I can get it tattooed. I will take some responsibility in the fact that I was not the person to directly talk with anyone as I had Less than 24 hours between realizing that my dog was terminal and needing to put him down, so I handed that responsibility off to my fiancé, who was informed that I really really wanted an ink print. But he didn't know/think specifically to ask for ink when he called the company and just said paw print. It is standard for them to give a ceramic paw print, but not ink. We just went and picked everything up and while everything else was absolutely beautiful, to say that I am absolutely DEVASTATED to not have a true ink print of his paw with all the little nuances specific to my baby is an understatement. I think it's important to add that in here because a couple other reviews that I read between yelp and Google specifically stated getting ink prints (they all said they weren't expecting them, but it did make it sound like it was a regular thing) which is why I didn't double down and follow back up myself to make sure that this happened The girl working the front desk was so sweet and did her absolute best to try to get a quick one from the mold that was used for the ceramic, but it's just not the same and it's definitely not exact With that said, this company was timely in pickup and absolutely everyone we've interacted with was so sweet. It truly does seem like they take care of your pet as if it were their own. What we got, which is the standard: ceramic paw print with his name, plain cedar box with his ashes, for clippings, and a heart shaped paper with wildflower seeds in it to plant. One day I'll come down from the disappointment about the ink print and I'm definitely kicking myself for not just getting an ink pad and paper on that final day. Regardless of that, I highly recommend this company read more

AquaCrossings - My forever sidekick - Pet Cremation Services Near Me - Tempe, Arizona

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We lost our beloved bearded dragon and took him here to be cremated. I loved that it was more eco friendly and a fair price. What I loved the most about this place is the imprint of our bearded dragon on a piece of clay. His Ash's were in a beautiful wooden box. I couldn't be happier. They did an amazing job! read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

Last Saturday night my cat, Oreo pass away and I called them. Everything single person I spoke to was super nice and very patient with me from being on the phone to when I picked him up. They gave me the time that I needed with him to say my goodbyes. The package that I bought came with a clip of his hair, his paw print, flower seeds that I can plant and his ashes in a little box. I also had his name on the box with a paw print. At the end of the month they will plant a tree in Arizona (where we live) in his honor. I appreciate all the great customer service. Thank you so much! read more

AquaCrossings - This is the outside. - Pet Cremation Services Near Me - Tempe, Arizona

This place had my 19-year-old cat that passed away for 30 days and never provided anything. We were told 1-2 weeks. They never took the paw print and it's been an entire month. So heartbreaking and disrespectful! Disgusting and the worst experience. I would never trust this place with my family pet. read more

What an amazing job this company did! Thank you for delivering our sweet dog Scout back to us so beautifully Highly recommend read more

We cannot say enough good things about AquaCrossings. The staff did such an amazing job honoring our 17 1/2 year old pup Jerry. Along with Jerry's remains we also received two paw prints - one in clay & the other in ink. We also received some hair clippings in a cute little bottle & they really captured all of Jerry's colors in those clippings. We miss him so much. Thank you AquaCrossings for taking care of us on one of the worst days of our lives and even after when a woman called to let us know that Jerry was ready to come home, but she asked how we were doing first. We are so happy that we chose aquamation instead of regular cremation for many reasons, & we will continue to support this company whenever it is (unfortunately) needed. read more

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We recently had to say goodbye to our dog, August, who was a part of our family for over 14 years. AquaCrossings provided the most compassionate and thoughtful aftercare service during this difficult time. They responded immediately and took care of everything with such care and respect. When they returned August to us, he was in a beautiful urn, accompanied by perfect clay paw prints and clippings of his fur. They included ink nose and paw prints that I wasn't even expecting, for which we were incredibly grateful since we didn't even think about requesting them at the time. They also planted a tree in his memory and included flower seed paper for us to plant in his honor. These touches meant the world to us. As someone who works in the veterinary field, I can confidently say that the people at AquaCrossings are some of the most caring individuals you'll ever meet. Their empathy and dedication to honoring our pets are truly unmatched, and knowing that our boy was treated with dignity and respect helped us immensely during this difficult time. I highly recommend their services to anyone in need of aftercare for their pets, and will never go back to traditional cremation. A special thank you and shout out to Matthew, who helped us through the process when I was a mess, and to Desmond, the driver, who picked up our boy from us on such short notice in the evening to bring him straight to AquaCrossings for us. read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

It's a known fact that they don't provide us pet parents with where the communals go. So I did some digging, turns out they've been dumping them down the drain!!! UNBELIEVABLE!!!!! Our babies get dumped down the drain as they take our money! Don't EVER go here. You never know if that's your love one or someone else's. This company is full of lives! I rather The Greener Place instead. Terrible just terrible read more

Aqua Crossings was so responsive to all my questions regarding final care for my dog. They were quick to offer compassion and support. I was impressed with the services I received, especially the skull preservation. read more

AquaCrossings - Skull Preservation - Pet Cremation Services Near Me - Tempe, Arizona

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Where do you even begin with how amazing AquaCrossings is? I met the owners through a school event and you can immediately tell how much they care about what they do and how important it is to them that every pet is treated like their own. When we made the difficult decision to put our 15 year old pup Monty down I immediately reached out to have them be the ones who took care of my baby because I knew they would treat him as their own. They were amazing and picked him up after his in home euthanasia (thank you Ruben for how kind you were during this highly emotional time) and they kept me in the loop the whole time they had him in their care. When he was ready to be picked up, they were able to bring him to us instead (another thank you Desmond for your kindness and care of Monty's remains). I spoke to many members of staff while Monty was under their care and each one of them were empathetic, offered compassion and understanding and complete transparency in every phone call. Though no one wants to think about another pet of theirs passing but I know who I will forever be in trusting with the after care of all my fur babies Thank you, thank you, thank you to the whole team at AquaCrossings! read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

I had a problem that turned out not ti be AquaCrossings fault. They went above and beyond to get to the bottom of it. My Bailey's pawprint was beautiful and packaged with such taste. read more

i cant thank Aquacrossings enough for the dignity and compassion they showed us over the devastating loss of our little dog,Lola. They went beyond what was expected. at the time of our loss we were so heartbroken we had no idea what to ask for. They covered it all and now we have a truly lovely memorial to honor Lola. thank you! read more

When we lost our beloved dog a month ago we weren't sure what to do next. We feel so blessed to have found Matthew and Michelle at AquaCrossings who helped us more than they'll ever know. They went above and beyond to take care of our family. We are so grateful to have had the option of a natural and eco friendly cremation that actually treats your loved one with the dignity and respect that they deserve. They came and collected our pet and explained what was going to happen and how long the process would take. Just after about a week they called us and explained that our pets remains were ready to be picked up. We went to their location and were greeted with empathy, kindness, and patience. Even though we arrived near closing time, Matthew and Michelle stayed until we were ready to leave. They go the extra mile because they care so much and want to help as many people as they're able to. Aside from the remains of our loved one, there are so many mementos and keepsakes of our pet that we received with the individual cremation. There is a ceramic paw impression and a lock of his fur carefully placed in a decorative container. They also gave us a paper heart that had seeds to plant in memory of our dog. His remains were contained in a cedar box which Matthew explained that they are moving away from. He showed us a beautiful box that would store everything and allow us to visit our pets mementos and his remains if we wanted to see them or if we wanted to spread them. It is very ecological and easier for families to visit their pets remains. We spent a long time with Matthew who explained how he also lost a pet and was in the same situation we were in, and that is the main reason he and Michelle started Aquacrossings. We recommend Aquacrossings to anyone who has lost a beloved pet and is looking for genuine and compassionate professionals who offer eco friendly cremation services. read more

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It's taken me a couple months to write this review, every time I tried I wasn't ready. If you are reading this then likely you are facing one of the hardest decisions of your life as well. I had to put my sweet boy Jack down after spending 14 years with him. I'm still so devastated but I can tell you that Michelle is amazing and stayed by my side for weeks until the day came. I had a friend and a support system from day 1! I can never thank her enough for everything she did for me, and the beautiful gifts that I received so I can have pieces of Jack to hold for the rest of my life. I highly recommend AquaCrossings! Thank you Michelle for being there every step of the way! read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

Very empathetic and thoughtful attendants. Besides getting back your ashes in a nice box with your pet's name on it they also gave you footprints and fur and whiskers for remembrance and cheaper than many places definitely would recommend to anybody who's lost one of their furr babies. read more

From the moment I called they were great. Thank you for been so gentle and giving me all the time I needed to say my goodbye read more

AquaCrossings - My baby - Pet Cremation Services Near Me - Tempe, Arizona

Choosing AquaCrossings was the best decision we made during this difficult time of losing our family member. Michelle was very attentive and answered every question I had as I called multiple times before deciding where to go. They did a awesome presentation upon receiving our loved one back. Very creative. Thank you.. read more

What was a very difficult and heartbreaking time for our family, was made considerably more bearable by the empathetic behavior of the staff at Aqua Crossings. While they bent over backwards to assist us and extend sympathy, they didn't provoke further grief when we brought our precious Lexx in. We felt the expense was reasonable and there was no attempt to "upsell" in our vulnerable time. read more

Absolutely wonderful business. Sam, in particular, was wonderfully caring and took the time to help me pick out what I wanted. She made my dog feel like part of my family and not just an animal. When I got Maggie's remains back, all the details brought me to tears. From the way that I got clipping of her hair to the beautiful paw print and ring with some of her ashes, I couldn't have expected more. I would definitely recommend them! read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

An absolutely wonderful business. The only way to describe the incredible people here would be caring, considerate, trustworthy and committed. They communicated with me and my family, they made the difficult process so easy and they showed genuine care throughout. I can't begin to Thank you enough for being so kind during a very tragic time. Your professionalism and sympathy means everything to us. read more

A really beautiful service with such respectful staff. Gratefully, although sadly, we've entrusted Aquacrossing twice now and you can tell they have so much love and empathy for you and your pets. We couldn't be more confident that we chose the right place and the right people. Not to mention the quality of the memorabilia and care package they provide. It feels like our pets were properly honored and treated with dignity throughout the whole process. Can't recommend this service enough. read more

I cannot say enough positive things about AquaCrossings. My beloved Screamer passed away Sunday 10/23 and found him at 2am. I was obviously shocked but in panic mode not knowing what to do. I did a search and found AquaCrossings. Matthew was very compassionate and walk me through what the process is as I had never heard of it before. Michelle came the same day to get my sweet Screamer and today 10/31 I was able to bring him home. I highly recommend their services. This is a much better experience that traditional cremation in my opinion. read more

AquaCrossings - My beloved Screamer. May he rest in peace. - Pet Cremation Services Near Me - Tempe, Arizona

We couldn't be happier with how our stuff turned out! I cried when my husband brought her home. Absolutely beautiful! It has took me a month to be able to talk about this. They do a wonderful job and are just good people altogether! They did everything in their power to make sure my husband and I were okay and had all the information we needed. Such sweet people! read more

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I cannot express enough, my gratitude towards AquaCrossings. Their genuine kindness and willingness to go above and beyond throughout, put my mind at ease knowing they were taking care of the most precious thing life has ever given to me. Samantha texted me through the whole process; it's often hard to talk on the phone while trying to control your emotions. They were able to quickly accommodate my needs from the aquamation process, to private in-home euthanasia. From the moment I said my goodbyes, to being able to hold my little girlfriend again was less than a weeks time. Walking into their location, you're greeted with a tranquil, spa like experience. With calming scents and water features, you are shown to a quiet private room where your loved one awaits, beautifully packaged with lots of precious memorabilia inside. I've already shared my beautiful experience with others in hopes ( unfortunately ) they'll be able to have the same as I. Again, I cannot thank AquaCrossings enough. read more

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Very grateful for the kind, considerate, and timely service provided by AquaCrossings read more

AquaCrossings - A good friend for 18 years - Pet Cremation Services Near Me - Tempe, Arizona

I will forever thank this establishment for being the most genuine and caring people due to the fact that I lost my pup on 6/10/24 I was very devastated!! There service is unmatched when taking care of your little fur babies if the time come to put them to rest ! . From having them pick up my little one from my house to delivering her back to me . the building itself is warm and welcoming and you're greeted with a smile ! And the price is again outstanding for the service they provide! Nothing but great kindness and experience!!! read more

I feel like it was fate that I found AquaCrossings. Thank you for caring for my sweet Teddy. The staff was incredible, so warm and compassionate from the time I stepped foot into their pet cremation facility. Aquamation could not be more perfect as an eco friendly pet for my pet of 15 years. Thank you Matthew Michelle and whole staff for all that you did for us to honor our fur baby. I have 2 parakeets at home and when the time unfortunately comes I will be giving you a call. read more

I lost my beloved turtle of 18 years Madison and was simply devastated! I contacted aqua crossings and Matthew was simply wonderful! When I brought Madison for her final journey, Matthew sat and talked with me for a long time about Madison. I felt comfortable leaving my baby there for her final journey and when I picked Madison up, the girls met me with hugs and kisses. I showed them videos of Madison with my dogs, and I left feeling more joy than I felt for some time! Aqua crossings understands the pain and they make an unbearable situation bearable!!! Thank God for a crossings and God bless everybody who works there!!! read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

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We unfortunately had our two fur babies die within 2 months of each other. One 14 and the other 8. The 14 year old died suddenly and my husband was away on a trip. She weighed 80lbs and I had no one to help me. I did a search on the internet and found AquaCrossings. Let me just say in both cases they were amazing. They came right away to help me. A business like this, you expect them to have great customer service. Well they went above and beyond my expectations. They explained the process in great deal. This method, in my opinion, is so much more humane and earth friendly. What they return to you the box, paw print and snip of fur is done beautifully. I hope to not have to use them for decades but it's nice to know they exist. Thanks AquaCrossings for making this heartbreaking experience a little better. read more

My family had to make one of the hardest decisions to lay our beloved Twinkie to rest at the age of 18. Twinkie has been apart of our family for the better part of 13 years and we loved him dearly. I didn't know what to do or where to start. After doing a lot of research we found AquaCrossings. Upon making the first call I was greeted with empathy and kindness from Michelle. She explained the next steps and the steps that would shortly follow after. I couldn't be more thankful for Michelle and Andrew. My children and I felt peace knowing Twinkie was going to be in the best of care. Now here we are a week later and we received his remains today along with a paw print. I can't thank you all enough for taking care of our little boy. We are forever grateful for the both of you. As difficult as this has been for us we know he was handled with care and respect. Thank you so much for giving us peace knowing our boy was taken care of. read more

AquaCrossings - Pet Cremation Services Near Me - Tempe, Arizona

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We decided to go with Aquacrossing when we had to put our 16 year old husky Rex down. Matthew and Michelle were so thoughtful and respectful to us and our pup. They made time even on short notice, they made it to the vet and even got to see Rex before he passed. Their service is amazing, I would recommend them to anyone who has to put one of their fur babies down. read more

AquaCrossings - This is Rex's memorial - Pet Cremation Services Near Me - Tempe, Arizona

AquaCrossings is professional and as well eco friendly! I've watched their stuff through social media and know that I can trust them with my fur babies. If you are trying to find the right service your pets, AquaCrossing is the 1st place anyone should consider! read more

The staff at AquaCrossing were very compassionate and provided excellent service for the cremation of our 9 year old dog that suddenly passed away. I highly recommend them!! read more

It's hard to make decisions when you loose one of your sweet pups, but the staff at Aqua crossings was very compassionate and understanding which means alot read more

The entire team of AquaCrossings was very accommodating. I had to coordinate with Dr. Colin, who came to my house to do the euthanasia and AquaCrossings showed up within 15 minutes from when the doctor left my house, they were very respectful and treated Sierra with the outmost care. The whole experience was an intimate process and gave us the space to say our goodbyes. I highly recommend you call them if you are in the unfortunate situation of having to say goodbye to your pet, they will even plant a tree in your pet's honor. read more

It's never an easy or pleasant experience when saying goodbye to a beloved pet, but I had peace of mind using AquaCrossings to handle the final arrangements. I felt that they were the best choice and will recommend them to family and friends. read more

This place is amazing! They are very considerate and attentive in a very difficult time. They treated my little baby with such care and I am forever grateful with their assistance at the end of her life. read more

Matthew and his team were awesome! My daughter's first pet Sage (hamster) passed away while she was getting ready for school one morning. I called AquaCrossings and Matthew the owner answered. He was very kind and sympathetic. He explained the aqua cremation process and answered any questions I had. He personally came to my home to pick Sage up and brought something to carry him in. He was SO gentle. He was very patient and allowed us to say our goodbyes. He also brought pamphlets on grief and how to help your child grief. A week later we got a call to pick Sage up. Matthew brought us back to a very nice room and brought Sage's memory box in. He was nice enough to print and place memory pictures that we emailed him in the box which we appreciated. The memory box was beautifully put together. He also place Sage's paw prints in the box that my daughter will cherish forever. The entire process was beautifully handled and I highly recommend him and his team. I will be coming to AquaCrossings for all of my pets because I know that they will treat my pets the best and with love. Thank you Matthew and team, you all have truly made this process memorable and my daughter and I are so grateful for your service. read more

Matthew was great and very helpful. He was very compassionate, considerate and understanding of our grief and took care of us every step of the way. He went out of his way to try to accommodate a challenging schedule. Our dog was handled with respect and care. From the messages to check in on us, to the flowers, to special touches like the gift box and special wrapping with our dog's name on it, this company provides a unique personal touch at one of the worse times in our lives. Very classy! Having gone through this before, I would highly recommend AquaCrossings. read more

We really enjoyed our tour at the Aqua crossings. Matthew and Michelle were amazing, answered all our questions and went so far as to show us exactly how the machine works. Very insightful and educational. read more