I had to seek services with this place after a horrible grooming experience in Phoenix my pet Chief…read morewhom passed hours after a neglectful grooming experience in the South Mountain area. Pets at Rest was very professional and made me feel that my beloved pet was cremated and returned to me which gave me some comfort in Chief's passing. I would definitely recommend this business.

Dr. Collins is an angel. Those of us who love our animals…read moreand need to make that difficult, final, call. Her kindness shines through when times are the hardest. I am so grateful for her and her kindness.

I'm writing this from my personal experience a couple months ago with our beautiful 15 year old…read morepittie girl that we laid to rest, understanding my experience may have been an anomaly, but thought it should be shared. Noticing our girl's arthritis was getting worse, and the light in her eyes was not what it once was, we decided it was time to let our girl rest in peace. After much research/phone calls, we decided on Peaceful Passing to come to our home. We had to schedule about a week and a half out (quite daunting to know a date was coming), and we took care of payment in advance. The day of, they called us asking how we would like to remit payment (ugh). I made flower leis for our girl and my toddler son to wear, as we wanted to have her collar, and we waited for the call that the Dr was about 10 min out...then I broke down. After the Dr came, and she was at peace, we spent some time with her saying goodbye. She was taken with her blanket she was on, and we requested for it back. When it came time to pick her up, there was no blanket (I realized when I got home). I called, and they said they would look into it. A couple days later, they said it's ready to be picked up and they found it; I got it, and it smelled strong like Tide...which we don't use. After my mind went crazy with assumptions, I called them asking for an explanation; the blanket was washed because of bodily fluids, and they sent it home with another family! I was so sad that it didn't have her smell anymore, and that they mixed that up, and didn't tell me. My trust for them really went out the window with this ending...and wasn't really impressed with their presentation (we got a white gift bag, no writing, and a tin box). Hope this helps to make an informed decision about the Rainbow Bridge Transition

Peaceful passing (valet vet) was wonderful. It was such a hard decision to put my dog down. Knowing…read moremy dog hates going to the vet and with her age had difficulty walking i wanted her to be in the comfort of her home and not worry about stressing her out we decided we needed a at home euthanize service. I researched many places and chose peaceful passing seeing how i liked there packages more. Communication via chat was very convenient and when i needed a quick response i called and got help there. Feliciana and Dr. Elise were wonderful on time, caring and patient with me. I would recommend for anyone in the same position as i was and loves there pet as much as i do.

I can completely understand their 5 star reviews. This was the best situation for our family. It…read moredidn't make it any easier but they definitely helped us thru the tough moments.

Can't say enough good things about Pets At Peace and their staff.We thought we would have some more…read moretime with our Chief but unfortunately had to make the difficult decision to send him to doggy heaven.Spoke to Dr Tiffany Saturday morning and she was able to fit us in that same evening.Dr Kristen came to our home explained the process and answered all our questions.She took the the time to do everything carefully and make our pup as comfortable as possible.When the time came she was so caring and thoughtful of our feelings.Dr Kristen is the most compassionate caring person,she made one of the hardest decisions and days of our lives a little easier.The price you pay for the service is nothing compared to the peace that comes with knowing a part of your family is going to rest in the comfort of their home, and not in a cold veterinary office.If you find yourself in a position where you know it's your pets time, I highly recommend your trust Pets At Peace.

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.

Joe and his team did a great job taking care of me during such a difficult time. Losing a dog after…read moreso many years of love and companionship is hard, but Entrusted Pets helped me feel comforted and at peace with his cremation. They handled everything with care and compassion. They even took a lock of his hair and made a paw print keepsake for me both turned out perfect. I cried when I got them back it touched me and I'm happy I have those to remember him. I'm deeply grateful for their support and the gentle way they honored Prince's memory.

Unfortunately ... Two of our babies have also passed since my beloved Casey Jones left us…read more Again .. Entrusted Pets was there for our Bella Blue and Mr. Charlie Dillon. It's been a few months but still hard to talk about. I just wanted to be sure to let people know that these warm, kind people at Entrusted Pets are consistent in their customer service, advice giving, comfort ... expertise. There is never anything that makes it better but they know that respect, kindness and empathy is appreciated and helps to not compound the deep hurt and profound sadness the family members are going through. I would and DO recommend them every time I know a friend is in need of their services. I know they'll be treated with the utmost care, respect & compassion, always...

March 2026 our girl penny passed away late at night. It was a crazy night but Kyng and Liz came to…read moreour aid. They were so compassionate and caring about the situation and what we had to go through that night. We are so grateful for them and all they did for us. The company and there employees went above and behind for us, thank u.

My husband and I are grateful to Furry Friend Funerals. They made a horrible time more bearable. We…read morelost our dog in an accident. It was and still is, so hard, and words can't describe how painful losing him was. But we called at 7 p.m., paid the invoice, and their representative texted us immediately. She was very kind and patient. She was at our home within an hour. I knew my boy was in good hands. We just received his cremains tonight and we're grateful for the love and care they put into his urn. It's personalized and that means more than I can say. I'm glad we contacted them. I can't recommend their services enough.

Horizon Pet Cremation Services provided my precious 20 year old cat with compassionate, loving and…read morerespectful care. Sarah came to my home, she is so kind and a very special person. I felt my cat was in the best after care I could ask for. Their whole concept of pet cremation is thoughtful and necessary. The whole staff are wonderful. What was one of the worst situations I had to endure was made so much easier. I am forever grateful to Horizon Pet Cremation Services from start to finish. Thank You! I highly recommend them!

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.