A Professional and Critical Warning Regarding All Access Contracting !!!!!!!!! I am writing this review to provide an objective, factual warning to potential clients and subcontractors considering doing business with Ben Hall and All Access Contracting LLC. I know the following details regarding my own household's experience to be 100% fact, as we lived through it firsthand. My husband was engaged by Ben Hall to provide construction labor alongside a crew for a renovation project. Ben's initial professional demeanor completely shifted once it came time to distribute earned wages. After demanding 8-to-9-hour workdays, Ben paid other crew members directly in front of my husband, but completely withheld my husband's $700.00 in earned wages. To make matters worse, my husband was left personally responsible for paying an additional $800.00 out of pocket to the workers he brought onto the site. When my husband requested his rightful pay, Ben immediately sent a text message terminating his services and threatening him with a "trespass" order to physically block him from collecting his check--leaving our family completely broke the day before our son's birthday. He has since refused all phone calls and communication. This is a matter of documented fact, and we have the text messages, call logs, and a pending Department of Labor wage theft claim to prove it. While I can only legally testify to our own firsthand nightmare, a look at this company's public records reveals a highly concerning, consistent pattern. Other independent accounts detail Ben Hall pocketing massive checks while actively lying about waiting on owner payments--including one documented instance of a $9,620.00 check cleared at the end of May. Furthermore, other public complaints state that he operates without proper insurance, utilizes unlicensed tradesmen, and walked away with over $70,000 from an elderly client after cutting dangerous structural corners on critical ADA-compliant home modifications. While I cannot personally vouch for those external disputes, our direct experience completely mirrors the behavior of a contractor who exploits labor and lacks basic professional ethics. If you value your financial security, your time, and the safety of your home, I strongly advise you to steer 100% clear of Ben Hall and All Access Contracting LLC. read more

I had been wanting a retaining wall to tame a really boring slope on which I couldn't get any gardening done. I stumbled across the All Access Construction website as I was doing research on board-formed concrete retaining walls, I was impressed with what I saw--these guys are capable of doing massive projects. They should be able to easily do my small retaining wall. I called and Joe came right over, he took some measurements, listened and he and his crew went right to work. One thing that he didn't tell me beforehand was that there was going to be a channel for drainage in between the new wall and the old sidewalk. This turned out to be a real problem. One, it looks terrible because leaves collect, water collects, trash just collects in this gutter and two neighbors who are walking along the sidewalk, if they're not paying attention, they can step in accidentally and nearly break their ankles. I've contacted All Access to see what we could do about filling the channel with concrete and just making the sidewalk contiguous like I had originally intended, and I'm not asking for a freebie -- I get it that it's a small job maybe too small for them to deal with, but I've called and emailed and basically been blown off which doesn't feel good. read more

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Joe seems like a nice guy, and I think he's at heart an honest person. However I'm not convinced his concrete guys are up to more complicated tasks. They're probably fine for simple retaining walls, or replacing sidewalks and slabs and things like that. But we had them replace our front stairs, and the results were disappointing. There were large variances in the step runs and pitches, far out of compliance with CA code. The finished stair set stuck out onto the sidewalk about one foot past where the old staircase was--a red flag for the city. In addition, the bottom of the stairs contained a weird design with sudden dropoffs on either side. Joe promised to come out and fix things up--for instance, claiming he would clean up the concrete spatter with a power washer (!), or some up with a solution for the inconsistent steps, but none of that ever materialized. In the end, we hired a highly rated SF contractor come in and replace the entire set...for nearly 50% less cost. I will say this though, the quality of the finished concrete was good, no cracks and the broom finished surface was clean. read more

Joe came out to our home to look at a project we needed to have completed. Understanding completely the complexity and challenge this would be for All Access, Joe said he was interested in doing the project, and would send me a preliminary quote. This was at least 6 weeks ago. No quote. Disappointing. He may be a great contractor... I just never had the chance to find out. read more

All Access Construction - the steps leading up to the house - General Contractors Near Me - Richmond, California

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Was very impressed with Joe and his team for my backyard project! They were very responsive, prompt, cleaned up after each day! Joe is very experienced and knowledgable. Both George and Joe were excellent communicators who always kept me updated! I highly recommend them!! read more

Joe and his team did a retaining wall and concrete patio for us. The job went extremely well. They built it exactly as designed. Their team was respectful and efficient, the job was done very quickly. read more

I finally got a chance to write this review - but I had to make sure I do because of the excellent service I received from the All Access team! I had planned a graduation party for my brother and last minute decided that why not use our backyard for the occasion. However, majority of our yard was just dirt & woodchips. I had about 3 weeks left to the party and pulled up Yelp and contacted about 7 different companies. The only one to reach out to me - and immediately was Joe from All Access. He literally came the same day, checked out our backyard, discussed our different options and within two days or so we were ready to rock. Within about 1.5 weeks our backyard was done completely. Joe is extremely knowledgeable, he completely knows the ins & outs on everything in relation to concrete. I had a ton of questions and was indecisive on many things starting with - cost/is it worth it to do for just a party - the different layouts pretty vs basketball court. He was patient and always available for my texts and calls. He talked with my family as well, since we all wanted something different and helped finally conclude that the concrete layout would be the best (since the majority wanted to have a basketball court). He even helped us decide the color! I am thankful for all our talks with Joe through the whole process, his patience, guidance, professionalism but most of all his genuine & helpful nature. Everyone who sees our backyard finds it beautiful and the job neat & well done. More so, his team was also very professional - came on time and always very polite. Thank you for everything JOE! We look forward to having more of our family & friends work with you! read more

All Access Construction - General Contractors Near Me - Richmond, California

All Access Construction came through. I had a contractor come and stamp our driveway but it looked terrible. So we had to rip it out and have the professionals at All Access construction come and do it the right way. Thank you Joe and your team. We are constantly getting compliments. Thank you thank you thank you. read more

After getting quotes from a few different contractors, Joe beat all of them out of the water. He made me feel very comfortable with our project as he spent the time to explain and go over every step and detail. Even on the day of work, we adjusted our plans based on Joes recommendations and turned a too small patio into a perfectly sized patio. We could not be happier with that decision. The final product is beautiful stamped cement patio and curved walkway in our backyard. It turned out amazing. Joe worked with our tight budget and gave us the tools and resources to do some of the work that we could do, ourselves. When we made a small mistake, who did we call? Joe. He knew exactly how to fix our mistake and gave us all of the necessary instructions. This to me is going above and beyond. Thanks Joe and All Access Landscape! We'll definitely be reaching out in the future for more projects and referrals! read more

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Update: The following are facts, and a matter of public record as they relate to Joe's workmanship on my job from the State's ruling listed on CSLB's website. This update is not an attempt to collect money but rather information on the completion of his job at my house. Per the CSLB, Joe/All Access is now required to have an EXTRA disciplinary bond of $15,000 cash ($30,000 total). He has to reimburse the State for investigative costs of $4,500. He also has to pay restitution of $17,500. Final score in dealing with Joe/All Access: 1. Small Claims court found in my favor 2. The State found in favor of the CSLB/my case (and others). Per the settlement, he has admitted that ALL allegations are true. Yes, it is true that we can't all be perfect Joe, but the facts show you have gone to great lengths to demonstrate this with your business practices and workmanship (or lack thereof). read more

All Access Construction was incredibly professional and efficient. My mother had a general idea of what she wanted done. They took her idea and gave her appropriate recommendations for what would be the best retaining wall for our needs. Overall a great experience working with this business. All Access built the wooden retaining wall pictured below - the dogs love it. read more

All Access Construction - Wooden retaining wall - General Contractors Near Me - Richmond, California

Unfortunately, we had an awful experience with All Access Construction. We were promised beautiful work done in a timely matter. However, we experienced everything but that. Not only was the project incredibly delayed - completed 6months AFTER they had promised us, but as they worked they even ruined our property and never followed through with fixing it (even though they had promised us they would)! Our walkway was completely torn up (see my pavered walkway) and to top it off the work that was done was not only wrong but totally looks like garbage! I'm incredibly patient and and saw real potential in this company (I saw initially how hard the guys worked and the founder seemed so friendly and a great guy every time I talked to him )so it's such a bummer to me we had such an awful experience. We also realized he's not a man of his word and lacks ethics around fixing what he's damaged. Beware of this company..you will have a headache working with them and won't see anything close to the great quality work that they promise. read more

All Access Construction - a cobblestone walkway - General Contractors Near Me - Richmond, California

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Joe is hands down one of the best contractors when it comes to business and follow-up. I called him back in February when I was in escrow on my house to give me a quote on replacing two retaining walls and the staircase to the front of the house. Not only was he the most reasonable from a cost standpoint but he was also the quickest to provide a detailed estimate. He even gave me a free notebook with his branding when he came out. If you google his business you'll find hundreds of photos and videos of past jobs he's done. I found this super helpful because you know the quality of work his team can do. Joe's follow up is also unsurpassed. I had a lot going on with the closing of escrow on my house, I had a baby on the way, and I had to start saving some money to do the repairs. Joe didn't harass me to book him, but he was great about sending a follow up email every other month just to check in. I called out at least 5 other contractors to bid the same job and I never heard back from any of them...not once. This is what put Joe over the top. Fast forward to August I called Joe out to replace the front staircase to my house and one of the retaining walls. He's got an extremely hardworking crew and they cracked out the job. Joe was great about checking in throughout the entire process and even came out on a weekend to replace my walkway lights instead of putting the old ones back up. He's a solid guy and he follows through on what he promises. You can't ask for much more. I'll be giving Joe a call again when it's time to replace the other retaining wall at the back of my house. read more

If anyone is looking for a company to re-landscape their yard, look no further. All Access Construction recently did our patio and side yard and I HIGHLY recommend them! The foreman on the job was very knowledgeable and the owner of the company came by at least twice (I wasn't always the one home so it may have been more haha) to make sure the job was running smoothly and we were satisfied. We really appreciated the communication, timeliness, and professionalism of All Access. Our patio turned out beautifully! These guys know how to work HARD. They take pride in their work and it shows in the final product. We enjoyed working with Joe and felt he took our wants and needs into consideration when planning the patio design. He was very professional, not pushy at all, and helped to meet our family's needs. Additionally, I'll be honest, part of why we chose them was because they had a decent payment plan and options. They weren't the cheapest out there, but when it comes to construction, I don't want cheap. I want up to code, beautiful, solid work that will last. We paid just a little more for the higher quality workmanship we received. read more

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If you want to add value to your home, call All Access Construction! They will do your job, for a fair price, on time and on budget! Joe and his All Access Construction crew were absolutely top notch. I had seven bids for my job: two from Angie's list that were ridiculously high, two from referrals that said the job was too small, one from my own gardener that was quite high and two from my online search of pavers in the area. During the online search I came across All Access Construction. Their website was very informative, had great photos of past work, and although they are based in Richmond, I gave them a call. From my first phone call, Joe listened to what I wanted, was extremely competent in his suggestions, and after his visit, his bid was very professional and quite reasonable. Further, he offered direct contact references. My job was to pave a small patio area, sure-up rotten boards around the patio, remove pea gravel and pave the breezeway access from the front of the house to the back patio. He provided us photos of the pavers he based his bid on and offered us a choice of other pavers at varying costs. Once the job commenced, the All Access crew made excellent progress each day. They even bagged up all of the pea gravel so that I could take it to my mother's house. I realized as they were getting ready to place the pavers that I needed to have conduit between the flower bed and the house for the electrician to run power for a water fountain. The foreman understood what I needed, bought the conduit and installed it under the pavers with no complaints. My yard is perfect! I can't thank Joe and his crew enough for a job well done. read more

We had a most excellent experience with Joe and his crew from start to finish. Joe came out and walked the yard with us and produced a timely and fair estimate for the work to be done. The guys were knowledgeable about the work to be done and completed our project quickly and accurately. The result was exactly what we were looking for and will serve us well for many years. We highly recommend All Access. read more

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Joe and his team took on a major yard renovation for us and did an excellent job! His team was incredibly efficient and very professional, and went above and beyond when they saw an opportunity to make something better. They also worked well with both our landscape designer and architect throughout the process. We had an aggressive timeline, and despite some challenges with the weather, they did everything they could to meet it--and when unavoidable issues arose after the project was completed, they were more than happy to come back and make adjustments. I would absolutely recommend All Access to anyone looking for an honest, committed, and skilled team. read more

All Access Construction - a wooden bench in a garden - General Contractors Near Me - Richmond, California

All Access Construction​ has been there to assist us from start to finish​ on every​ project. We travel​ all the way from Chicago, IL to design unique​ outdoor living spaces. All Access is the company that makes them happen. The company is run​ by a great guy which is the reason for their success. read more

Joe and his guys were great! We had them build a 135' retaining wall and 500 sqft patio. He was comprehensive in his assessment and gave me a price I was happy with. We had a large retaining wall to build so I choose them because that's what they're good with. He was responsive and the job got done very quickly. As soon as the rain cleared up, they were back on site and finished quickly. I'm very happy I chose All Access and highly recommend them! read more

Bad guy and extremely poor at his job. He was hired for a job worth over $100,000. Everything he did was done poorly, months past deadline, and completely inconsistent with the plans. Here are just a few of the many many things that happened: He built a wall for me- city inspector in hillsborough said it was the worst constructed wall he'd seen in over 20 years. He was paid to install piers to support a deck. The piers he installed were so massively screwed up (literally 5 feet off from where they were supposed to be) that they required 10s of thousands of dollars in engineering costs to fix. He takes no accountability, constantly misses deadlines and lies about his work and does some of the worst work I've ever seen. Stay away. He was supposed to have completed and fixed the work that I paid him for but has instead run away with my money, does not respond to emails and has not finished the work. I would not trust a word he says and would encourage you to direct message me so I can share more than 5 other contractors that observed his work and concur with my review read more

Joe from all access construction contracted with us to finish complete drainage work in our new construction. He came for a couple days to do some work but after that we have been trying hard to track him down to complete our work but no luck contacting him. We have left several messages and voicemails and he has stopped responding. This is a huge red flag for us as he has taken the money and not performed satisfactorily. read more

Person had great reviews so I called and left a message three days ago....still have not heard back...bad customer service if the customer cannot get call returned. read more

Waiting for the quote that he promised to provide, but never received anything. We understand if they are busy and maybe don't like us. They are only good on promising. read more

We contacted All Access to "redo" our driveway... We kind of had an idea of what we wanted, but honestly we just wanted our driveway to look nicer than it did. Joe definitely did just that. He recommended colors and stamps for our concrete and was spot on. He and his crew were very professional and Joe always responded to my calls and texts promptly, no matter what time of the day I contacted him. We will be contacting All Access again to "redo" our backyard and honestly any other similar project. This is a great company and we highly recommend them. read more

Joe did a job for me 2 yrs ago and at the time his service was questionable. He seems to be the person who books the jobs but once he shows up with his crew and collects the money he's no where to be found. I recently called Joe to do an extension the work his crew (not him) did 2 yrs ago. He showed f up for the estimate then didn't follow thru with providing the estimate. When I called him he said he would get back to me that evening and when he failed to do so I called him the following morning and instead of calling me he text me and declined to do my job sighting that he was to busy. Well if he was to busy why even show up for the estimate. I would NEVER use him again very unprofessional read more

Joe and his crew did great concrete work in our backyard, replacing a weed-infested and badly-installed brick patio with a sleek, well-designed cement patio and path, totally transforming our yard. I recommend All Access for your landscape needs. read more

I can't thank Joe and the All Access crew enough for another excellent job. My wife and I hired them for a second job (see my wife Maria B's review below) after they did such a great job the first time. We had an extremely tight deadline. We wanted to throw my mother in law a wonderful 70th surprise party. We couldn't have done it without Joe and All Access. Our yard had just been fortified with a new retaining wall and deck all built by Joe and All Access. But we had about 3500 sf of dirt and rocks--with the party just 6 weeks away! Joe installed a beautiful 1600 sf stamped concrete patio, a professional 80 ft VersaLok retaining wall, walkways, a gorgeous 1200 sf lawn and sprinkler system and ran electrical and gas lines for outdoor lighting and a BBQ. The finished job was like dream come true--we couldn't believe it was our yard. It was especially meaningful because my mother in law was orphaned and had a horrible child hood and sacrificed everything for her kids. It meant the world to us to be able to give her this special celebration is a such a gorgeous setting. Thank you Joe for making it possible. Your work has effects beyond just a pretty yard...you create places for celebrations and families to spend time together and kids to play happily. Joe you are truly first class. read more

Due to Joe and All Access' professionalism, prompt response, and friendly manner, they won the bid for our backyard project. Joe was very accommodating and patient with our concerns and made sure our questions were answered thoroughly. Our minds were at ease knowing that he had our best interest during the whole process. He even came out pass business hours to personally seal our pavers because he knew the sprinklers were set to go on before sunrise the following morning. This type of follow-up to ensure the job is done right is just one reason why he would earn our business once we have another remodeling project for house. Thanks to Joe and the All Access team. We love our new backyard!! read more

All Access Landscape has to be the best out there. Joe is very professional, kind hearted and has a good sense of humor. TOP ALL THAT, his team does terrific work!!!. His team took out this ugly retaining wall with dirt, rock, wood and trees. They did a great job and gave the yard so much deserved room. A beautiful retaining wall with drainage was done and a nice fence. My whole family loves it. And to top all that, after being paid already, there were a few minor things here and there and guess what, JOE was there to get the work done perfect. He even gave a small credit for any inconvenience which there was none. IF YOUR GOING TO CONSIDER A NEW LANDSCAPING JOB, PLEASE CALL "ALL ACCESS LANDSCAPE & CONCRETE CONSTRUCTION". He is a 10 on a scale from 1-5. Greg read more

Great Job by JD from All Access Construction. Joe was our first contact and once the job was started, JD was the job foreman. JD did a great job of negotiating the details and worked extremely hard to make sure the job was completed in a manner that I was satisfied. My project was unusual but turned out great. Thanks Joe & JD. read more

DISASTER Joe has never finished my job. He always promises, but does not do anything. He is a good salesman/talker, but not a worker. I paid Joe ahead of time as it was Thanksgiving/Christmas and Joe said he needed the money to pay his guys. 6 months later and he has not been back. read more

The worst experience I ever had with a contractor. Took him over a year to complete a project that he promised would take a few days. Very unprofessional and handed me a bunch of lies and excuses. The job was done very poorly and he never finished up fixing the mistakes. Do yourself a favor and never use him. Joe Johnson only has a landscapers license and shouldn't be doing other work. read more

Not able to reach contractor or get help, after payment was made, to solve problems and fix issues surfaced at the end of the project. Still waiting for resolution on some basic issues. read more

All Access did a great job laying some gravel paths and stepping stones around my house and in my yard. They gave me a very competitive quote and did the job efficiently. I would not hesitate to recommend them to anyone. read more

AllAccess did a terrific job making concrete steps and a path through my garden. They arrived on time, did the promised work in the agreed upon time and left the yard cleaner than when they arrived. They were very careful around my Japanese maple tree too! Joe is awesome. I would definitely hire them again. read more

All Access turned my busted down backyard into a beautiful extension of my house that I look forward to enjoying for many years to come. They stood by their motto "Start with commitment, deliver with quality and finish with success." They turned the project around quickly and with professionalism. read more

All Access did a great job with the concrete on our side yard. They were very prompt getting out to do an estimate and finished the job quickly and with very quality workmanship. In addition, they were flexible enough to adjust to a few minor changes to the work that came up during the job. I will certainly recommended them to my friends and family for their needs in the future. read more

We were in need of concrete work and a new fence. We contacted All Access who came out and gave a free estimate. We were so impressed with the estimate and professionalism, we didn't want estimates from anywhere else. All Access came out, and removed and replaced the fence and laid the concrete in a very fast, efficient manner. We are very pleased with the work done! If you are looking for a great concrete company, All Access is the one for you. I would highly recommend them to anyone I know, and will use them again in the near future. read more

A big THANK YOU to All Access Landscape. We wanted some concrete work done in our backyard last year. Joe (the owner) worked within our (very modest) budget. His crew was timely and professional. I love the work, design and I have built in flower beds - Love IT!!! I would definitely recommend them to anyone. The best thing about Joe and his crew - They actually love what they do.... read more