High quality parts, prices and service! Their prices beat or matched the 2nd shop I compared them with. Service went above and beyond. Seemed to really care about customer service and customer satisfaction! read more

Again this shop has come through for our family. My granddaughters car was in a lot of disrepair. Because of my experience with Alexander's my daughter asked if I would arrange for them to check out this Mazda and make it safe for her daughter to drive. They took it and listed the items of most importance to get fixed. Her brakes, master cylinder, was priority. They did a lot of work and got it back to her. My granddaughter is so amazed at how well the brakes are working and says it drives and sounds beautiful. Thank you again for taking care of my family! read more

I set an appointment to bring my vehicle to Alexander's for a wheel alignment and battery change which seemed simple enough. Upon arrival I spoke with Alexander, he had no idea I had an appointment. I explained to him for the 2nd time that I needed a wheel alignment and a battery change. He broke down the cost, but never offered to check the battery to see if it just needed a charge. I walked him out to my car and explained in great detail how my vehicle had a anti-theft starter and physically showed Alexander how to start the vehicle. He verified he knew how to start the vehicle because he was "a professional". An hour later I received a phone call from Alexander stating that he could not start my car after installing a new battery. I politely reminded Alexander about the anti-theft starter, but he said the starter was bad and that would cost only 399.99. I assured him that I didn't need a starter and I felt like I was being screwed. He got very defensive over the phone and finally told me to come pick up the car that he will not work on it. Alexander then hung up on me. I tried calling him back to ask what the issue was, but he yelled that he was putting my old battery back in the car and to come pick it up, again hung up on me. I took off work to go and pick up my car which had no work done. When I got to the shop, Alexander didn't even look or talk to me, threw my keys on the counter and walked away. I went to my car expecting the worst and my car started perfectly, just like it did when I dropped it off. I checked under the hood to see if anything was touched. Low and behold not a single thing had been touched. He didn't install a new anything. I could still see the grime and dirt on the nuts of the battery. I assume Alexander did not listen to a word I said about the anti-theft device and then tried to sell me parts that were not needed. I drove out of there and got the work done at Meineke, minus the battery because they were able to check it and determine it just needed charging. I will never return to Alexander's auto. I tried to register a complaint with the BBB but they are not a registered business. The treatment I received at Alexander's was the worst service I have ever experienced from a business and very, very far from professional. read more

Oscar and Alex are the most reliable, honest, and friendly people I have ever encountered in the automotive business. They have skilled mechanics who do the job right the first time and a very reasonable price. I've had a number of personal vehicles and work trucks in there and have been very happy each time. Thanks for explaining issues and repairs well, offering stellar pricing, and being fun and easy to work with. You have another customer for life. read more

I've taken both of my vehicles to Alexander's (now A&J) for at least 5 years. And I've always had excellent service and thought the price was fair. What can you say about a car repair shop? They charge you a fair price, fix the issue, and don't screw anything else up. Thumbs up. But there is one thing about these guys that stands out to me. I was referred to A&J's by a good friend who, by her own admission, is a merciless consumer. She's great at knowing where she can get the most for her money and when she finds those places she's very loyal. Since I've been taking vehicles to Alex I've also referred a handful of people there. And they've all thanked me for the referral and (at least those that still live in Phoenix), still take their cars to A&J's for service. read more

I highly recommend Alexanders Auto Repair. Their service was honest, professional, and polite. Their pricing is fair and reasonable, as I don't have to sweat bullets when I need to go for my service and they won't try to repair non-essential issues. I get the feeling they value and prioritize a good and long relationship with the customer. My car was leaking coolant and it was also time to do a routine service. Alexander would take time to explain what was wrong and answer any questions that I had. Moreover, when the pump failed a second time within two months, he decided to fixed at no additional cost. Ever since, I have brought my car to Alexander any time there is an issue with my car or needs routine service. One last anecdote as a token of this company. A couple months ago, I had a family emergency that forced me to do an unexpected 1,600 miles trip, I called Alexander to check if he believe my car would make it. He was able to accommodate an inspection, oil change, tires check, and had me on my way in no time and most importantly safely! read more

This place is now called A&J's Discount Automotive Care. These people have done quite a bit of work on my car, from major replacements to minor repairs and oil changes. At the time I went to them because they were convenient. They do a decent job but they are very overpriced. You can get equal or perhaps better work done with friendlier service from several auto repair shops in Phoenix. I do not recommend this place. read more

Super great service! My car was making a burning plastic smell that I couldn't figure out the source of and I dropped it off at Alexander's and asked them to take a look. They got back to me the next day and let me know that a plastic bag had melted onto my muffler. They scraped the plastic off and inspected the rest of my car for me, letting me know about a few issues I could take care of but declined to, since my current vehicle is pretty low in value. When I picked it up, they sanitized my key right in front of me and didn't even charge me for a diagnostic! Getting honest and friendly service for a vehicle can be a hard as a woman, and I am so happy I received it here. I'm getting a new car soon and I won't be going anywhere else! read more

TEN stars! I took my car to Alexander's recently in anticipation of an upcoming move to Denver (and because my check engine light had come on) and had what I can honestly say was the best auto repair experience I've ever had! I messaged Alexander's Auto Repair via Yelp on a Sunday afternoon and even though they were closed, Oscar responded within the hour. I outlined what I was looking to have done and we scheduled a time for me to drop my car off the following Thursday afternoon. Upon drop-off, Oscar confirmed my requests and promptly got me a ride home. Oscar made a point to keep in touch with me during the entire process and provided a clear, concise estimate. I initially had concerns due to the amount of work my car needed but together, we prioritized the repairs to ensure my road-trip to Denver was as safe as possible even with my limited budget. I picked my car up yesterday and it feels like a whole new car. Yes, I had quite a bit of work done (i.e. new clutch, new radiator/cooling system, tuneup, etc.) but I absolutely couldn't be happier with the results. They have a 5-star rating and there's a reason for it. Even though I'm moving to Denver in 4 weeks, I will always be an advocate for Alexander's by referring everyone I know. Great service, affordable prices and they genuinely care about the customer. They take pride in their work and it shows in everything they do. Try them out... I promise you won't be disappointed. read more

I took my truck here after I couldn't fix it, they could have over charged me but instead they were 100% HONEST!!!! So glad I found my new mechanic. read more

Great customer service! Oscar and Alexander are the best. It's such a blessing to find an honest, reputable auto repair shop. Highly recommended. Thanks guys for getting Lexy working like new again. read more

This is the ONLY place I will take my car as long as I live here! The service is spectacular and honest unlike dealership service centers. The prices are fair and everything is finished in a reasonable amount of time. read more

So this is a wee bit overdue but I found this place when I moved the the Arcadia and for the past 2 years, I've only needed oil changes, which has been great (great price and always get me in with little notice btw). Well, about a month or so ago, I had to get new brakes. They were really awesome and even drove me to work that day so I didn't have to Uber. Some of the best customer service I've experienced and they really are just so nice all around! read more

I absolutely love Alexander's. I always have felt as though other mechanics take advantage of me and other people, and I have difficulty trusting them. However, Alexander's has always had my trust. They will explain everything to me, and have helped me in figuring out my warranty through a car dealership. They have given me advice as well, when I had a part break that should be covered under warranty. I completely trust them and I refuse to take my car anywhere else. I very highly recommend them! read more

Great service, Came here they gave me a quote now I'm sitting in the waiting room while their fixing my ride.. Small but okay. Free water, magzines and juice, six chairs in the waiting room. With a restroom. read more

Alexanders Auto Repair - Auto Repair Near Me - Phoenix, Arizona

We took my husbands nissan sentra in because it was getting poor gas mileage. They did a tuneup and replaced the intake tube and resinator assembly. They accidently left the dipstick out and we drove the car 45 miles, got home and realized there was oil everywhere. Of course my husband freaked out but we messaged them on google and the mechanic that worked on the car responded within minutes and remembered leaving it out. He drove 40 miles this morning (sunday) to put the dipstick back in and was very apologetic. He degreased the engine compartment, offered to fix a bracket on his fender and a free oil change and on top of that a 25.00 gift card to Olive Garden! These guys are top notch and make things right if they make a mistake. We will return! read more

This was my first time going to Alexander's Auto Repair and I will definitely be going back. The entire team was so pleasant and very helpful. I dropped my car off with a cracked radiator and melted thermostat and they had everything ready the following day. Very accommodating and professional. I highly recommend these guys! read more

I used Yelp to get multiple quotes for a repair. Oscar replied very quickly with a decent estimate. Without making an appointment, I stopped by and Alexander was able to get me in and out very fast. I watched him interact with other customers. He explains things well, and always tries to give reasonable pricing. So glad I found him! read more

When I found Alexander's Auto Repair I had honestly just Googled auto shops near me and saw this place had five stars and just called and they were able to set me up really really quickly. I dropped my car off the next morning for a headlight issue that I had taken to three other shops in the last couple of months and none of them could seem to fix, Alexanders got it figured out and fixed in under 2 hours. This is also the very first car shop I have ever been to that has not tried to rip me off because I'm a woman. Best customer service I've ever had. read more

These guys are the absolute BEST! I can't thank them enough for all they've done to help me when I was being taken advantage of by Jim Caniga and his minions at ABC Nissan on 16th Street and Camelback. Alexander's gave me an estimate and a much needed alignment that ABC Nissan NEVER did. I can't say enough good things about this repair shop. If your looking for honest people, quality work, and most importantly the kind of respect and knowledge that is priceless come here and consider your self lucky. They have officially restored my faith in auto repair shops. I'm driving straight and safe and couldn't be happier. I will definitely use and recommend Alexander's Auto Repair. THANK YOU SO MUCH!!!! :) read more

BEST Auto service I've ever come across. They are professional and don't try to upsell. Oscar is fast and amazing and got my car up and running within 2 days. 10/10 highly recommend! read more

We have nothing but praises for Alexander's Auto Repair. They have excellent customer service, but most of all INTEGRITY. We are parents of a daughter who attends college in Phoenix. We live in California and had no idea which auto repair shop to take her car to. She was having car problems with her Kia Forte. Car would not start and then she would charge it and would start up again for a while but then car would die. We told her to bring it the closest shop to her school, which was Pep Boys. They checked out her car and immediately told her it was a $550 alternator job. We told her to leave the place and we would find an auto repair shop on Yelp. That's when we decided on Alexander's based on the 5-star customer reviews. She brought her car in, was taken care of immediately, and technician asked her who said she needed a new alternator. She told them the story and he said she didn't need an alternator. The cap on the battery just had to be fixed. He fixed it and told her to go on her way. That is customer service at it's best. These people are trustworthy and won't take advantage and try to take your money. This will definitely be our auto repair shop for her car. Thank you Alexander's for your honest customer service. read more

Found this place on Yelp. Very pleased with the service. Got great advice on what my vehicle needed, but was not given hard sell for any work that could be done. read more

Came in from out of town for a pre-purchase inspection. Right off the bat from entering the shop, my partner and I were treated with respect from Alexander. He informed us of the process of a pre-purchase inspection. He was very straight forward and honest. Alexander and Oscar both let us know everything that was going on with the vehicle, regardless of its importance. If something was a serious and immediate problem, they let us know. If something was able to be held off but still apparent, they let us know. We really appreciated their honesty even after the owner of the car blamed them for some of the car's problems. Definitely the spot if you're looking for a no BS auto shop. Thank you Alexander! read more

I'm in Phoenix part time and was driving out from Los Angeles when practically every light on my dashboard went on. I spoke with Oscar over the phone, he got me in right away and fixed the problem. Oscar and Alexander are knowledgeable, reasonable and most importantly honest. These guys are awesome! Ken read more

If I could give them 10-5 Star reviews it wouldn't be enough, My daughters in Phoenix for college and we live 6 hours away , she was having a loud knocking noise coming from her engine she drives a 2011 bmw 128i with 78k miles (out of warranty) Alexander told me the camshaft vamps system was bad an needed replacement a $2800 job I went ahead and gave him the green light to do the job. The next day he called me and told me he did the research with BMW and they covered it under limited extended warranty 10 years without mileage limitations , wow thanks Alexander for going the extra mile for us. people like him are hard to find these days read more

I was looking for an honest, thorough and skilled mechanic... I will look no further! Alexander was awesome! He understood our needs and went above and beyond to get the job done! Polite, honest and awesome mechanics!! read more

Had major suspension issues. Guys got right on it quoted me a fair price and had it riding nearly like new. If I have to get other work I will definitely entrust my BMW 318is with Alexander's. Thanks again guys for the great deal! read more

Mike C. from phoenix, Alexanders is amazing !! They went beyond anything I have ever experienced !! My car needed a lot of work over time and they fixed everything that was wrong and my car has been running great .They give me peace of mind when I'm going to a car repair shop. I know they are honest and fair. Thank you for being my neighborhood shop !! read more

Found myself stranded without warning that this could happen, despite some recent work done somewhere else. Called Alexander's and they went above and beyond to get me taken care of. Their customer service in doing so was greatly appreciated and I was able to get my car back same day, despite most repair shops estimating the issue to be resolved in about 4 business days (as it is Thanksgiving weekend). To top it off the warranty is 2 years or 24,000 miles. They towed my car and picked me up to retrieve it. I would highly recommend taking your business here. They are professionals that care. read more

If you are looking for a legit auto repair shop,this is your place. They went above and beyond and even helped deal with the insurance shady insurance company that didn't want to pay for everything. read more

Holy cow I wish I could give them more stars!! So our Forster broke down near their shop so we just decided to stop in. We have a baby and weren't sure how we were going to get home... they gave us a ride and then the next day provided us with a rental car. They have gone out of their way to make us comfortable while they fix our vehicle. Forever going to be the auto shop we go to. Thank you Alexanders!!! read more

Earned my trust from day 1. They are thorough, honest and very fair priced. I've taken all 3 of my vehicles here and they always get the job done right the first time. They also won't do repairs until you've authorized them to do it. They take the time to listen to you and also give advice on what is actually necessary for you to be driving safely. On top of this they go above and beyond by providing transportation to and from the shop. If you own a vehicle, this is the shop to go to with any service or repair needs. They are truly a FULL service shop read more

I have been a customer at Alexander's for years. I am writing this review because this business deserves recognition for their top notch efficiency, care, and integrity. Whomever gave them a low rating in that other review is either an angry, irrational person or just had an unfortunate misunderstanding. Alex and Oscar are the best. I know that I am in good hands whenever I bring my car there. They will be honest with me about what I need done. I have been there multiple times when they have done a diagnostic for me and came back to me to tell me nothing needs to get repaired. I also brought my Kia in the other day because my air bag light was on and Oscar called me to tell me that he looked up my information on my car and that I have a recall and that I can get it fixed for free at the Kia dealership. This is the type of treatment you will receive at Alexander's Automotive. I send all my friends there and anyone who will listen. Everyone is always grateful for the treatment they receive. Stop getting ripped off and go there NOW! I promise! I never write reviews but felt I had to let others know. read more

Alexander and his staff are all so honest, knowledgeable, experienced, professional, and genuinely caring! They do excellent work, and they are not out to rip you off or convince you that you need unnecessary work done. I recently had Alexander's give me a second opinion about an issue with my car, because I had a feeling Brakemasters wasn't being honest with me. Alexander offered to call the guys at Brakemasters for me, which actually solved my problem. Alexander didn't get anything from helping me out, which really shows the type of person he is! I decided I would never take my business anywhere else but Alexander's, so I went there to get an oil change the other day. I was completely shocked when they told me that I did not owe anything for the oil change! This may have been a small act of kindness to him, but it had a big impact for me financially. Not to mention it made my day! Alexander and the staff at his shop are seriously AMAZING. read more

I love Alexander and his employees I moved to Arizona in 2011 and he has been taking care of my car needs since then for over 5 years this company has been nothing but good to me. I recommend everyone to use this business. read more

Alexanders Auto Repair - Love the vibe in the shop - Auto Repair Near Me - Phoenix, Arizona

They do a good job at a fair price. I had my breaks done and they only use high quality parts. Before they did anything they called me and explained the what and why. They exercised proper distancing and got my car back in a timely fashion. read more

We have two daughters going to college in AZ. Alexander's is the only mechanic we use for their vehicles. We have always received honest and exceptional customer service. Highly recommended!! read more

They make a very good first impression.. On the repair ticket if you do not pay the full amount charged you they will put a lien on your car. Of course the total charge is not given until the car is ready..What seemed to be the friendly and honest did not apply to me. Could add more but will leave it as is. Glad that so many customers gave good reviews.. Mine was not. read more

I've only known of Alexander's Auto Repair for a few months but I can't say enough about the job they did on the front bumper replacement for my 2004 Lexus ES 330....It looks fantastic and even better than that was the price I paid. I can honestly say it's a first class operation!! It was repaired in a timely manner and I was driven to my apartment and picked up as well!!! I don't know a ton about cars but I feel like I can trust them... that it's not just about them making money off me...I feel like they are more interested in building a relationship with their customers...a lasting relationship..I'm due for an oil change around Mid January and they are gonna do it for free as a thank you to me for being a valued customer...what could be better than that? That's a sweet deal!!! read more