Professional mechanics explain what's going on and service is quick to happen. I take two Mercedes here, they have extensive knowledge on the cars and always get it turned around quick. They don't nickel and dime you. Will be taking both my cars here until they're dead on the side of the road and even then saguaro would probably get them up and running in a day. Don't be fooled by the name it's a shop that does everything. read more

The Saguaro team is honest and very knowledgeable, which is hard to find. I recommend this place to anyone who values integrity and honesty. I take all of my cars to them and always will as long as I live in Phoenix. read more

Repeat customer; highly recommended. Fast turn around, reasonably priced front end alignment.

Dont go there. Had no clue of what was wrong with my vehicle, so their idea was to replace all suspension parts and hoped it solved the problem with a bill to me of almost $4000.00 I took my car out of there. I got a second opion turned out to be a simple case of bad tie rod ends. $367.00 for parts and labor and the car is fine. It seems like they will just throw out an outrageous price to see if you'll be foolish enough to take it. When I said no, they charged me for looking at the car and the diagnostiuc. Which was more than the cost of the repair!! Never again. read more

Look no further than Saguaro for all your auto repair needs - large or small. I've been taking my cars to Gary and his team for a few years now, and can't find anything but positive things to say about them. Even with months passing without visiting the shop, whenever I walk in the door Gary always greets me by my first name, which shows his affinity for really getting to know (and remembering) his customers. I've taken my car in for numerous issues, ranging from annual maintenance to minor collision repair. For each service, Saguaro had beaten the prices of every single other local and national repair shop in the Valley - by a lot too! The other thing I love about this repair shop is that you don't get yanked around and nickel and dimed for every little thing. Just this week, I took my car in for annual maintenance and to replace a few of the engine blocks that were causing my car to vibrate. I asked Gary, since he already had my car, if he could do a once-over on everything to make sure there weren't any other issues. Now, must shops would take this as an opportunity to go to town on someone and upcharge them for every little thing they could get away with ("oh, we definitely see that your random obscure gasket needs to be fixed, that'll be $800"). This shop isn't remotely like that, and in my case today, he simply told me everything looked fantastic and that was that. He even checked my battery and gave me a rough estimate of how much life it had left. Again, going out of their way for their customers and being their trusted neighborhood mechanic is this place's MO. Can't recommend Saguaro enough, and highly advise you to go see them for all your automative repair needs! read more

My husband and I were headed out of town to LA (from PHX) when our coolant level low warning light came on. We happened upon NAPA Saguaro Alignment and Brakes, and they had just opened for the morning. They immediately looked at our 2012 RR HSE car, told us it could take a few hours (ended up taking a full day), and we made the best of it. They put our car in queue before all the other cars in their shop, and Gary even drove over to Range Rover up in Scottsdale to get the gasket we needed. They could not have been nicer! I was nervous about the final bill, but it was actually very reasonable for having to work on it so long (5 houses labor). We drove on to LA and the car ran fine. I highly recommend Gary and his crew to work on your car. P.S. I noticed many classic cars in the garages, so it must be THE place to get your older car fixed, along with new ones. read more

Extremely honest and professional! They only fix what is needed at a very reasonable price, they deserve the Costco referral!

Great owner and even though the place isn't real attractive, who cares! They got the job done and did it well! Bravo!

I had a problem that I needed diagnosed on my truck. A competitor repair shop was going to charge me $350 for a diagnosis. And then if it turned out to be a catalytic converter it was going to be a $1500 repair bill. My gut feeling which turned out to be right was these guys were really trying to take me to the cleaners. I happened to end up at saguaro and Gary said that he was going to charge me $110 for the same diagnosis. So I left my truck there and later he called me to say that he found the problem. It was a catalytic converter. I arrived at a shop to pay the bill and Gary refused to be paid. He referred me to another shop that replaced the catalytic converter for $300. Gary could have taken me to the cleaners but he chose to do the right thing, this is going to be my repair shop! read more

Great service, honest and very helpful in helping to fix some major issues on the Wayngler. Expected the worse, and was right, but Gary came to the rescue and didn't take much time, either! Still needing more work done on the front end, but we worked out a plan and Gary took care of the priority pieces and got me rolling out the door happy. read more

Terrible! This place put used parts in my car - needless to say didn't fix it, and charged full price! I took it to another place who showed me the difference in the used parts and told me it was a simple fix by calling the Toyota hotline. Will never return or recommend. read more

Extremely long wait on my car which I'm told was due covid. Some small disagreements but mostly seems to be going okay. Will update the final review when I pick it up read more

Don't trust these guys. I had my mother-in-law drop off my car while out of town. They must have seen dollar signs with an older lady who obviously doesn't know about cars. Gave us a ridiculous quote on a simple solution. Then tried charging us 175$ just to diagnose the issue. Ended up paying $100 after a debate. Should''t have had to pay a dime. Issue was a fuse. Pretty sad. Any mechanic with some integrity could do well in this city, too many con artists out here. read more

This place (and Gary) is A class!!! Was referred to them through a friend and I couldn't have been more happy with this referral. Hands down anytime I need anything done for my car I will be going here and I would send friends and family here in a heartbeat!!! read more

My coat was "exactly" as I was told over the phone the owner Gary and the tech that did the work on my vehicle were extreme professional ! No pressure to do "other things" to my car! A+ recommended ! Thank you Saguaro Alignment and Brakes ! read more

Gary and his team are fantastic! My entire family takes our cars to Saguaro Alignment because we trust Gary. Best place in town!

I just had the best experience at Napa Auto Care. Had been trying to get my car inspected all month and was told by multiple other places to expect a 3-5 hour wait. This was done in less than 20 minutes. They are efficient, kind, and good people. Thank you for making my experience so wonderful, I am so grateful! read more

GARY has worked on my vehicles for years now. They do fantastic work and beat dealer prices by a third at least and give you full manufacture warranty on parts. Offer professionalism and scheduling flexibility as well. I highly recommend them for any Mercedes and Lexus non-warranty work and of course any other make and model read more

Took my second vehicle to them. The first time I took my wife's car there they did an excellent job fast and honest company. I would recommend them to everyone who needs an alignment done. read more

Probably spent several grand over last few yrs & more several yrs before but after a a neighbor was referred to this shop for a major repair & the work was never done & disputed by the shop, I will not return nor refer anyone. Btw, another shop confirmed that the repair wasn't done & the amt was reversed by cc. Don't know if older owner is going senile, needs more surgeries or both but has lost a good customer. I hope napa reads this...ps went back to have them look @ work they previous- ly did hoping they would @ least look @ but honestly the car sat for days & never made it into the bay even tho they said so. To call them crooks would be a compliment to out right thieves! Do Not use these guys--try aaa... read more

This place changed the way I looked at my car. I swear to God. I am totally useless in the context of auto repair. I know how to change a tire, but that's about where it ends. Because of that, I know I get taken. Often. Until these guys, I would even say always. Mike, who runs Saguaro, is totally honest in his dealings and knows that if he cuts fair deals with his customers they will come back. And we do. Before I ever take anything to the dealership I call them up here and explain my problem. If they can conceivably handle it I take it to them and get it done for literally a small fraction of what the dealership charges for the same task. Do yourself a favor and try them out. read more

Always right on top of all of our repair needs! We get a lot done here from windshield wiper blades to brake jobs. They are great. We bring our whole fleet of vehicles here. read more

I wouldn't take my car anywhere else. They are honest, friendly and reasonable. They do great work the first time and explain everything in plain English. Highly recommend them. Actually, I have told my neighbors and one is super happy and the other neighbor will be going next week. read more

I stopped by with a minor repair needed for my SUV - the staff was nice, got started right away and I was able to chat with the owner, Gary while I waited. I was in and out in less than 20min. There really are not many places with this level of personal customer service, especially in car repair shops - as a young woman, I cannot recommend Gary and his shop enough. Thank you! read more

I have been coming here for about 15 years. I get fast, great, reliable service. Rarely do I have to come back for the same issue. My uncle from pit of town who has had his own shop for 30 years said he would take his var here go if he had to. Hearing that from my uncle just reinforced how I feel about this place. They know me not just my car. Will come here until I move or they close. Honest guys!¡ read more

Came in for brakes squeezing. Said still had life left in pads just dirty. They cleaned it up and sent me on my way. I'll be back when they need changed. read more

Was having trouble with emissions..their trouble shooting matched mine exactly and I never said that I knew what was wrong. Was in and out same day and the cost was reasonable. I will be returning in the future and recommending Saguaro to my friends. Awesome job, thank you:) read more

Incompetent. This place has robbed me blind. Negligent and perfunctory inspections. Repairs needed not fully repaired. Unorganized and dirty. Time and money wasted. Wouldn't recommend this shop to my worst enemy. Only thing good about this shop is the burger joint next-door. read more

Trustworthy, reliable, fairly priced auto repair! Brought in my 27 year old car, a rare car, with hard to find parts. Gary and his team took my car from "not running" to a "daily driver" for a very reasonable price! Their workmanship was top notch! Will be back with my other car when needed, and will give them a strong recommendation to all my family and friends! read more

Gary does an awesome job - had them fix my AC, gave me a quote that was half the price of the other shop and they offer a lifetime warranty.

I went to Gary and his Team and they did nothing but treat me right. I had problems with my transfer case and they got it done in a very timely manner. Gary kept me informed every step of the way. then come to find out I have a 3 year unlimited mile warranty on it. To me this was unheard of but I know I can trust these guys to do the job and do it right. Then after this was fixed I realized that there was a oil leak somewhere. Gary took a look at it and it was my valve covers. He replaced those and did the job right as there are some bolts that have grommets on them and he went to the dealer and got the correct ones instead of trying to do a quick fix. Gary and his Team are GREAT I would recommend them to anyone as the do the job right and give you a very fair price. I would take any of my vehicles to Saguaro before I take them to the dealership. It is nice to still be able to find a honest company that really care about the consumer. Thank you Gary & Team!!!!!! read more

I regularly drive across town to take my vehicles to these guys. They have always helped me to save money when they could and they will not do a job half way. read more

If your looking for an alignment shop don't even consider Saguaro Alignment. They have no idea what they are doing. Don't buy into their story. I gave them two opportunities to perform a simple front end wheel alignment. The car left their shop worse then it went in. Buyer Beware! read more

I was told by my conveinent shop for oil changes, Moon Valley Motor Care, that my car with 40,000 miles on it needed struts. I didn't like the $660 estimate so I stopped and spoke to Gary at Saguaro. He gave me an estimate of $442. I dropped off my car on my way to work and when I called to see if it was ready for pickup I was informed the my car did not need struts. These guys are hones, conscientious and do excellent work. They are the BEST. read more