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    Alexander Movers

    2.3 (53 reviews)
    Open 7:00 am - 5:00 pm

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    Services - Alexander Movers

    In-state moving

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    Mover taking a break on my dime! Sitting on my furniture instead of loading the truck. Talking on his cell phone.
    Franky H.

    Alexander Movers are absolutely terrible. We had a 4 man crew for a local move. The "movers" were extremely slow and careless. Many items were broken. They are not real movers. Just random guys with a truck. One guy appeared to be intoxicated or under the influence of something. It took 3 hours just to load up the truck. Inefficiently done. A 3 bedroom apt with about 2 bedrooms worth of stuff. It should not have taken 5+ hours for an apt move. One guy who stayed on the truck was taking a break, sitting on my sofa, talking on his phone instead of loading the truck. When I commented on it he became belligerent and continued to talk on the phone, moving items with one hand. No effort, no hustle. A complete waste of time. If I didn't help we would still be loading the truck. DO NOT WASTE YOUR TIME OR MONEY. Trust me you will regret it. Also the moving truck has a hole in the top of it, so if it rains your items will be wet! They only accept cash which they demand every two hours. Seriously these other 5 star ratings cannot be real. These people are NOT PROFESSIONAL MOVERS. No real movers that are hired to do a move will gripe about the scope of work. They had no dolly's or other equipment. Wardrobe boxes or anything to help with the move. It shouldn't take 5+ hours to move literally 8 blocks.

    This is by far the worst company I've ever used for a move. I was charge for 4 hours all for them to leave my furniture in the hallway assuming that I didn't have more money. Please don't use this company poor customer service, they don't wrap your items. I'm also reporting them to BBB. This a black owned business with horrible service. Single women please have a man with you on the day of your move.

    Furniture being moved with out being wrapped

    My husband and I hired Alexander Movers for a small move on February 29th after being referred to them by a friend who claimed to have used them several times without issue. We needed to move furniture ONLY 3 bedrooms, living room, and dining room furniture nothing major. We also took down both beds with the exception of 1 because it requires more than 1 person to take down the bed and I couldn't help my husband with that. We hired 4 guys (so that things could roll as quickly as possible as we had an event scheduled for later that day) and paid for 3hrs. We were told initially that they would arrive between 9:00am-11:00am, we called multiple times and were told that they were on another move, we finally got in touch with someone from the office and was advised that we were given the incorrect time and that they would arrive by 4:00pm. They arrived to my house around 3:45pm my husband completed a payment and signed an estimate of charges form and they began moving our things. It took 4 people almost 2 and a half hours to move less than 15 pieces furniture that had already been broken down for efficiency and convenience. They complained of being tired from moving all day and was happy that this was their last move for the night. 1 of the guys that was there to assist with the move disappeared for what seemed to be an hour, and the other guy that was there was an older gentleman who basically gave orders and helped take down the 1 bed that I mentioned above. They were supposed to wrap our furniture so that there were no damages sadly, they did not wrap some of the furniture, and the furniture that they did wrap was not done properly resulting in damages. When we got to our destination conveniently our time had run out and they had an instant boost of energy moving the same pieces of furniture that took 2 and a half hours to move out of the old house, into the new house in less than 20 minutes. The guy who acted as a supervisor told us they would not be setting up our furniture (which we paid for) or moving it to the appropriate area's of the house unless we paid for more time. Paying for more time was out of the question because we paid for ample amount of time given the amount of furniture that we had. My husband signed a carbon copy of a form and they left. I called the owner to explain all that happened the conversation got very heated after the owner rudely told my husband and I we were making "lot of noise" by voicing our complaint. We agreed to disagree and ended the call. I inspected my furniture and noticed damages and I made a note to call the owner that following Monday. I called him and explained my damages and he promised to send a mitigator by the name of Dwayne to my property by the end of the week. That never happened so I reached out to my attorney to have her contact the owner. The owner sent her several documents (that we've never seen before) with my husbands signature that of course protects his company. I have never seen the original copy's of these documents and my husbands only recalls signing 3 documents but he furnished 7 to my attorney, I would love to see the original copies of the documents but I'm sure they will never surface. This move was nothing short of a nightmare, We were left with damaged furniture, paid for services that were not received, and then hit with these mystery documents that takes the liability from the moving company and places it on the customer. This was a lesson learned for us , had I took the time out to read the reviews about this company that were left by other customers having some of the same experiences I would have never hired them. I hope this review helps others. I WILL NEVER USE THEM AGAIN, NOR WILL I EVER REFER THEM TO ANYONE THAT I KNOW.

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    7 months ago

    They did a great Job and have good customer service. And they are also patient. Good company.

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    Corey O.

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    6 years ago

    Terrible service and lazy workers who are not physically fit for heavy lifting. I will never book with them again!

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    6 years ago

    Very professional and quick got me moved under my 2hrs Highly recommend this company

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    Page 1 of 2

    Ask the Community - Alexander Movers

    Review Highlights - Alexander Movers

    Lamar, Dwayne and Theo made my move a breeze, they were prompt, courteous, professional and most importantly fast.

    Mentioned in 8 reviews

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    Infantry Movers - The day of packing

    Infantry Movers

    (3 reviews)

    Hyde Park

    I am not sure who will read this email, but I wanted to relay my pure frustration with how we were…read moretreated the day of packing for our move. Jack and his crew showed up and started packing up our house, as you can see we had a quote of a little over $5000. Halfway through the packing, I get a call from Alan who says it's going to be a little bit more, however, what he did not say was that it would be $10,000 more! I imagined that it would be around $8000 and I would've been fine with that, but over 15,000! So I called him and said this was not in our budget, so he gave us a $700 discount . Big whoop! I have been advised to contact a lawyer about this situation, because $15,000 is astronomical for the move, and was not agreed-upon. Even the driver who delivered our furniture in Missouri saw the paperwork, looked at me and said oh my God they charged you over $15,000 for this move? He was absolutely astonished. I should have been informed that the price was going to be $10,000 in addition while I was on that phone call with Alan. The only thing he said to me was that it was going to be a little bit more. A little bit more?! You mean $10,000 more! We feel completely taken advantage of and I would never recommend your company again. I will be posting on as many websites that I can find about what happened, and hopefully this won't happen to anybody else. I can't believe that you consciously feel good about what you did to us. My husband is a Marine. Your website talks about Veterans. Is this how you treat your Veterans! He's disgusted. We are looking for a refund. We would agree to pay $8000 for this move which means we are looking to get back $7000. Please have somebody contact me regarding this, somebody that can actually give me answers and has the authority to do so. I do not want a phone call from Alan. Jack and his crew did a great job packing for us, but even he was surprised at the cost. You guys took full advantage of our situation, and the truck was totally packed by the time I found out the cost. What was I supposed to do? Tell them to take everything off the truck?

    Cancelled on me the day they were scheduled to move me. Left me hanging short notice. extremely…read moreunprofessional

    Windy City Movers - "On time, positive energy, and loving what we do. Windy City Movers - We keep Chicago moving!"

    Windy City Movers

    (307 reviews)

    Sauganash

    I can't recommend Windy City Movers enough! I have a lot of fragile belongings, and the team made…read moresure to handle each and every one of my items with caution and care. They were extremely responsive and were very efficient! Every team member I interacted with, especially Dash, was very attentive and helpful. Because moving is oftentimes a labor intensive and time sensitive job, I had my concerns, but after seeing the job that Windy City Movers did, I don't have any more concerns. The pricing was also very reasonable. I will absolutely be recommending them to all my friends and family if they need to get moved!

    I cannot recommend Windy City Movers enough. Hands down the best decision I made for our move…read more I hired three movers and from the moment they arrived, they got straight to work. They wrapped up every single piece of furniture -- and I mean everything. My son's bean bag, his mattress, all of it was carefully wrapped and protected. They also disposed of our old couch and mattresses, which was such a bonus we didn't even have to think about. The whole crew was fast, efficient, and incredibly kind throughout the entire process. Loading went smoothly, and unloading was even faster. I was genuinely impressed by how well they managed their time without ever cutting corners. What really stood out to me was the attention to detail and respect for our home. I don't allow shoes inside the house, and without me having to say much, they laid down floor mats, wore booties the entire time, and even covered my brand new carpet with plastic wrap to protect it. That level of care and consideration meant everything to me. Once all the furniture was unloaded, they set everything up for us -- we didn't have to do that part ourselves, which was such a relief after a long moving day. From start to finish, Windy City Movers made the entire experience go by seamlessly. If you're on the fence about hiring movers, don't think twice. Call Windy City Movers. You won't regret it.

    Reo Movers & Van Lines - My broken tv

    Reo Movers & Van Lines

    (17 reviews)

    Greater Grand Crossing

    I will never used this place again, first off they were supposed to be at my house at 9am they…read moredidn't make it there until 6:30pm. they sent a guy with 2 young kids. I told them multiple of times that the storage closed at 10pm. they get there the older guy only brought down one thing which was the bed that he took apart, the two kids barely did anything they kept complaining that it's hot and that they are tired. Me, my son and my sister took majority of the things down ourselves. things went downhill from there. they broke my 85' tv he dropped it 3 times, and his response was I'm sorry its heavy and I'm tired. the kids kept taking brakes and smoking vapes. we didn't make the storage in time, they set my things outside the storage and left. I had to come back at 5am to move my own things into the storage. i contacted them they refused to pay for my tv they wanted to give $57 dollars and I paid $1,300. they didn't care that the movers left me things outside so I basically paid to use the their truck. they are refusing to give me my money back they did not do the job and my tv was broke. this is my first time using movers and it was the worst experience I ever had In life. when you call them they act like you did something wrong, they do not care at all.

    Horrible horrible horrible!!!! Super unprofessional. They lie. Take your deposit money. Reschedule…read moreand then showed up two days later and decided on the spot that they didn't want to move our stuff. Do not use them!!!!!!!

    Smith Movers

    Smith Movers

    (19 reviews)

    Englewood

    I hired them over summer 2023. I was charged $700 and left each mover (4) a $30 tip. However, once…read moresettled in my home I saw that my bed wasn't put together properly and they ripped my couch because they didn't wrap it. I was told that it would be wrapped on the truck. I called to report it. Tremaine asked me to send pictures of the damage and I did. No one ever followed up. I even stopped by the office and was told they'd tell him to call me, but they never took my number and I didn't bother to leave it because it was pointless. I entrusted them to take care of my things and they did not. They didn't even try to rectify it the damage they caused. I wouldn't recommend this company.

    Don't be fooled by this company's low prices, they are very unprofessional. The movers broke…read morecountless dishes that were marked fragile because they had the boxes mixed in with regular boxes. When I seen one of the movers move my vanity WITHOUT RAPPING it he said "don't worry I got you" and I was HAD, broke my vanity beyond repair. They also scratched up my teenagers mirror dresser, she was in tears and then Bird was supposed to come back to fix everything and he never showed he just stopped responding to me. To add injury on top of insult the owner Tremaine knew about the situation and never called me back acted just as unprofessional and unbothered like his employees. I only went with this company on the strength of the previous owner John (Tremaine's Father) being my loyal customer of mine and my Auntie recommended the Black Owned Business, but my advice is to spend your hard earned dollars elsewhere. Because Smith Movers shouldn't be responsible for people's prized possessions, they have no respect nor integrity or customer service/leadership!!! Hire at your own risk!!!!!

    Dawson Relocation Service - We can help transition your parents to assisted living.

    Dawson Relocation Service

    (6 reviews)

    Uptown

    We had high hopes for Dawson Relocation Services after reading all the positive reviews, but it…read moreended in disappointment. I arranged for my elderly parents to hire them to help prepare a move into assisted living in California. Things started well, with an employee making regular visits to help my mother decide on what to pack. We had them start the packing process early, but an assistant that came on the job late packed all of my father's sweaters and winter coats and had them shipped to California (where they are clearly not needed). My father had previously conveyed he didn't want them packed, instead to be left for the estate sale. And a bunch of family photo albums that we labeled to be shipped were not sent in the moving truck. After the estate sale, while the house was being cleaned out, my parents' realtor found these heirlooms left in the house with "to be shipped" tags still on them. She was kind enough to ship them out to California. You would think a company specializing in senior move management would be more clueful and careful in making decisions for seniors who were clearly overwhelmed packing up their home of 50+ years. I would not recommend this company.

    Marnie and her team were indispensable in helping me move. During my many months of downsizing,…read moreteam members picked up discarded items and made sure that most of them went to worthy causes or were recycled. They packed what I planned to take with me the day before my scheduled move and unpacked in my new home on moving day. They even put sheets on my bed! Marnie helped me figure out which furniture in my house would fit in my new condo and determined where each piece should go. She did the same with my artwork, which one of her team members hung for me. Marnie arranged for high quality movers and made sure that their certificate of insurance was provided to my new building, where it was required. Marnie was extremely responsive when I had questions, and she was very supportive during times I felt sad about leaving my house of 44 years. I highly recommend Dawson Relocation Services in all respects!

    Alexander Movers - movers - Updated May 2026

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