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    Alexander Movers

    2.3 (53 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Alexander Movers

    In-state moving

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    Mover taking a break on my dime! Sitting on my furniture instead of loading the truck. Talking on his cell phone.
    Franky H.

    Alexander Movers are absolutely terrible. We had a 4 man crew for a local move. The "movers" were extremely slow and careless. Many items were broken. They are not real movers. Just random guys with a truck. One guy appeared to be intoxicated or under the influence of something. It took 3 hours just to load up the truck. Inefficiently done. A 3 bedroom apt with about 2 bedrooms worth of stuff. It should not have taken 5+ hours for an apt move. One guy who stayed on the truck was taking a break, sitting on my sofa, talking on his phone instead of loading the truck. When I commented on it he became belligerent and continued to talk on the phone, moving items with one hand. No effort, no hustle. A complete waste of time. If I didn't help we would still be loading the truck. DO NOT WASTE YOUR TIME OR MONEY. Trust me you will regret it. Also the moving truck has a hole in the top of it, so if it rains your items will be wet! They only accept cash which they demand every two hours. Seriously these other 5 star ratings cannot be real. These people are NOT PROFESSIONAL MOVERS. No real movers that are hired to do a move will gripe about the scope of work. They had no dolly's or other equipment. Wardrobe boxes or anything to help with the move. It shouldn't take 5+ hours to move literally 8 blocks.

    This is by far the worst company I've ever used for a move. I was charge for 4 hours all for them to leave my furniture in the hallway assuming that I didn't have more money. Please don't use this company poor customer service, they don't wrap your items. I'm also reporting them to BBB. This a black owned business with horrible service. Single women please have a man with you on the day of your move.

    Furniture being moved with out being wrapped

    My husband and I hired Alexander Movers for a small move on February 29th after being referred to them by a friend who claimed to have used them several times without issue. We needed to move furniture ONLY 3 bedrooms, living room, and dining room furniture nothing major. We also took down both beds with the exception of 1 because it requires more than 1 person to take down the bed and I couldn't help my husband with that. We hired 4 guys (so that things could roll as quickly as possible as we had an event scheduled for later that day) and paid for 3hrs. We were told initially that they would arrive between 9:00am-11:00am, we called multiple times and were told that they were on another move, we finally got in touch with someone from the office and was advised that we were given the incorrect time and that they would arrive by 4:00pm. They arrived to my house around 3:45pm my husband completed a payment and signed an estimate of charges form and they began moving our things. It took 4 people almost 2 and a half hours to move less than 15 pieces furniture that had already been broken down for efficiency and convenience. They complained of being tired from moving all day and was happy that this was their last move for the night. 1 of the guys that was there to assist with the move disappeared for what seemed to be an hour, and the other guy that was there was an older gentleman who basically gave orders and helped take down the 1 bed that I mentioned above. They were supposed to wrap our furniture so that there were no damages sadly, they did not wrap some of the furniture, and the furniture that they did wrap was not done properly resulting in damages. When we got to our destination conveniently our time had run out and they had an instant boost of energy moving the same pieces of furniture that took 2 and a half hours to move out of the old house, into the new house in less than 20 minutes. The guy who acted as a supervisor told us they would not be setting up our furniture (which we paid for) or moving it to the appropriate area's of the house unless we paid for more time. Paying for more time was out of the question because we paid for ample amount of time given the amount of furniture that we had. My husband signed a carbon copy of a form and they left. I called the owner to explain all that happened the conversation got very heated after the owner rudely told my husband and I we were making "lot of noise" by voicing our complaint. We agreed to disagree and ended the call. I inspected my furniture and noticed damages and I made a note to call the owner that following Monday. I called him and explained my damages and he promised to send a mitigator by the name of Dwayne to my property by the end of the week. That never happened so I reached out to my attorney to have her contact the owner. The owner sent her several documents (that we've never seen before) with my husbands signature that of course protects his company. I have never seen the original copy's of these documents and my husbands only recalls signing 3 documents but he furnished 7 to my attorney, I would love to see the original copies of the documents but I'm sure they will never surface. This move was nothing short of a nightmare, We were left with damaged furniture, paid for services that were not received, and then hit with these mystery documents that takes the liability from the moving company and places it on the customer. This was a lesson learned for us , had I took the time out to read the reviews about this company that were left by other customers having some of the same experiences I would have never hired them. I hope this review helps others. I WILL NEVER USE THEM AGAIN, NOR WILL I EVER REFER THEM TO ANYONE THAT I KNOW.

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    Page 2 of 2

    Ask the Community - Alexander Movers

    Review Highlights - Alexander Movers

    Lamar, Dwayne and Theo made my move a breeze, they were prompt, courteous, professional and most importantly fast.

    Mentioned in 8 reviews

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    Infantry Movers - The day of packing

    Infantry Movers

    (3 reviews)

    Hyde Park

    I am not sure who will read this email, but I wanted to relay my pure frustration with how we were…read moretreated the day of packing for our move. Jack and his crew showed up and started packing up our house, as you can see we had a quote of a little over $5000. Halfway through the packing, I get a call from Alan who says it's going to be a little bit more, however, what he did not say was that it would be $10,000 more! I imagined that it would be around $8000 and I would've been fine with that, but over 15,000! So I called him and said this was not in our budget, so he gave us a $700 discount . Big whoop! I have been advised to contact a lawyer about this situation, because $15,000 is astronomical for the move, and was not agreed-upon. Even the driver who delivered our furniture in Missouri saw the paperwork, looked at me and said oh my God they charged you over $15,000 for this move? He was absolutely astonished. I should have been informed that the price was going to be $10,000 in addition while I was on that phone call with Alan. The only thing he said to me was that it was going to be a little bit more. A little bit more?! You mean $10,000 more! We feel completely taken advantage of and I would never recommend your company again. I will be posting on as many websites that I can find about what happened, and hopefully this won't happen to anybody else. I can't believe that you consciously feel good about what you did to us. My husband is a Marine. Your website talks about Veterans. Is this how you treat your Veterans! He's disgusted. We are looking for a refund. We would agree to pay $8000 for this move which means we are looking to get back $7000. Please have somebody contact me regarding this, somebody that can actually give me answers and has the authority to do so. I do not want a phone call from Alan. Jack and his crew did a great job packing for us, but even he was surprised at the cost. You guys took full advantage of our situation, and the truck was totally packed by the time I found out the cost. What was I supposed to do? Tell them to take everything off the truck?

    Cancelled on me the day they were scheduled to move me. Left me hanging short notice. extremely…read moreunprofessional

    Windy City Movers - "On time, positive energy, and loving what we do. Windy City Movers - We keep Chicago moving!"

    Windy City Movers

    (307 reviews)

    Sauganash

    Windy City Movers were so helpful with our move from Lincoln Park to Wicker Park ! They were there…read moreon time and were efficient with their time while loading and unloading. They held our things overnight in a secured location and everything was accounted for. Very friendly and responsive by phone/text on day of the move. Specifically Armendo, Otgoo, and Bayackhuu were extremely helpful and I would recommend this moving company to anyone!

    I cannot recommend Windy City Movers enough. Hands down the best decision I made for our move…read more I hired three movers and from the moment they arrived, they got straight to work. They wrapped up every single piece of furniture -- and I mean everything. My son's bean bag, his mattress, all of it was carefully wrapped and protected. They also disposed of our old couch and mattresses, which was such a bonus we didn't even have to think about. The whole crew was fast, efficient, and incredibly kind throughout the entire process. Loading went smoothly, and unloading was even faster. I was genuinely impressed by how well they managed their time without ever cutting corners. What really stood out to me was the attention to detail and respect for our home. I don't allow shoes inside the house, and without me having to say much, they laid down floor mats, wore booties the entire time, and even covered my brand new carpet with plastic wrap to protect it. That level of care and consideration meant everything to me. Once all the furniture was unloaded, they set everything up for us -- we didn't have to do that part ourselves, which was such a relief after a long moving day. From start to finish, Windy City Movers made the entire experience go by seamlessly. If you're on the fence about hiring movers, don't think twice. Call Windy City Movers. You won't regret it.

    Reo Movers & Van Lines - My broken tv

    Reo Movers & Van Lines

    (17 reviews)

    Greater Grand Crossing

    I will never used this place again, first off they were supposed to be at my house at 9am they…read moredidn't make it there until 6:30pm. they sent a guy with 2 young kids. I told them multiple of times that the storage closed at 10pm. they get there the older guy only brought down one thing which was the bed that he took apart, the two kids barely did anything they kept complaining that it's hot and that they are tired. Me, my son and my sister took majority of the things down ourselves. things went downhill from there. they broke my 85' tv he dropped it 3 times, and his response was I'm sorry its heavy and I'm tired. the kids kept taking brakes and smoking vapes. we didn't make the storage in time, they set my things outside the storage and left. I had to come back at 5am to move my own things into the storage. i contacted them they refused to pay for my tv they wanted to give $57 dollars and I paid $1,300. they didn't care that the movers left me things outside so I basically paid to use the their truck. they are refusing to give me my money back they did not do the job and my tv was broke. this is my first time using movers and it was the worst experience I ever had In life. when you call them they act like you did something wrong, they do not care at all.

    Horrible horrible horrible!!!! Super unprofessional. They lie. Take your deposit money. Reschedule…read moreand then showed up two days later and decided on the spot that they didn't want to move our stuff. Do not use them!!!!!!!

    Medley Movers and Storage - Medley Movers and Storage

    Medley Movers and Storage

    (9 reviews)

    Greater Grand Crossing

    I needed movers QUICK & they were across the street and available. The move was fraught with drama…read moreand gaslighting. From the begining I was told there was a 2 hr. Minimum. The day of, I was told there was a 2 1/2 hour minimum. It went over, so it didn't matter anyway. Also the guy came over to assess my move & what I had in my storage. I was trying to explain to him how I wanted things done & he shut me down & said, " tell the movers. Let them know what needs to be done." They get there and 1 guy doesn't let me get a word in edgewise. He won't let me talk. If the 3 guys, he was the 1 that made the whole process MISERABLE. After we got my jewelry display cabinet on the truck, ( which he said, could not be done) this guy took the most bathroom breaks and stayed on his phone. He influenced the other 2 to ride the click, just by his behavior. I met them at my new location and told them to start unloading the truck, as I had to take a lyft to get there. They were standing around doing NITHING when I arrived. Because I got into an argument with that 1 guy over him talking on the phone, the other guys, said to me, " You should be nice to him. He's the driver." Obviously, he had seen him do some f'd up stuff to folks before and he got me good. I SUSPECT that he flattened 1 If the tires of my hand truck at the end of the move. We used it ALL day but at the end, it was on a flat. He also took some other items of mine, I suspect. He was in such a big hurry to get out of there that he almost left 1 of the workers behind! This dude had such a horrible attitude for most of that day. But I am thankful to have it all behind me and my major things arrived safely and intact. But I wouldn't hire them again. For regular household stuff, I'm sure they're fine. But I'm sure you can find folks that will actually move faster and respect that you're paying by the hour and not lollygag.

    Sad ass hell would never recommend them to anyone crack head ass mover broke my granite table an my…read moremirror to my dresser an now they giving me the run around an playing games on the phone an ppl wonder why we don't spend our money with black bussiness an they were already over priced an I tip them 20 a piece only for a fucked up job never again

    Alexander Movers - movers - Updated September 2026

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