I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

Thank you so much Karen for helping me with my injured hand…read more Amazing customer service and care for the guests. Thank you! You saved my hand!!

I came in looking for some wasp traps. The owner's son Remy asked what I needed. As my husband had…read moreworked at this store before I knew kind of where things were. I was informed that I would have to head back out in the heat because that item had been moved next door to their other store. I wasn't willing to do this because my husband was waiting in the car so I started to leave without purchasing anything. As I was leaving Remy said sarcasticly "Thank you for shopping with us." I can tell you I will not be shopping with them again if I can help it. This just isn't how you treat customers especially someone you have known for many years. If I could leave no stars I would.

Austin has helped me in the past with expertise on products and recommendations. Every employee…read morethat I've met at this Ace Hardware has been above and beyond customer service while being phenomenal in kindness and positivity. Wish this was my local store! Great job Ace Hardware crew

I went into ACE Handwear unsure of what to get or where to find what I need. Kristi was very…read morehelpful, She took the time to show me several choices and helped me to find what was best for what I needed. It was very nice to go in somewhere and not have to struggle to find help and to find someone willing to give you there time and not make you feel like you are imposing .. Thank you Kristi

Incredible service and pricing!…read more We needed locks changed immediately after a bad tenant had moved out and these folks were able to get out to the property immediately and change all the locks. And the price was more than fair.

I called them on a Saturday because I got locked out of my camper. They were able to get me back in…read moreASAP. FYI, yelp says they're closed on Saturday and Sunday but that's not true. They offer 24/7 emergency services.

Locating magnetic fridge clips is like searching for a needle in a haystack. I needed attractive…read moreones for two reasons: 1. I'm going to hang up my vision board and 2. I don't do ugly.  After driving around Redding, California, from one store to another, I finally turned to OpenAI, which told me Lowe's carried them. I went to the fridge section, where I was told they were in aisle 16. While in aisle 16, a gentleman showed me a package with two silver metal ones enclosed. Besides being ugly, they were horrifically overpriced. With authority, he informed me that's all Lowe's carried.   Not to be outwitted, thanks to OpenAI assuring me what I needed was at Lowe's, I aimlessly wandered the aisles until I stopped Allen. I told him I was looking for colorful magnet clips for my fridge to hold up pretty, printed images. He instantly said, "Oh, right! They're back here on aisle 40." He pulled one off the hanging display and handed it to me. I was astounded someone took the time to track down exactly what I needed. There were two tiny do-dads attached and I asked what they were, thinking they must be new-fangled wine corks. Allen said they're bread ties and showed me how they work.   Lowe's is a wonderful, clean, safe store for your home needs. If you happen to see Allen in the aisles, ask him for help locating whatever you need. He is patient, friendly and willing to look at his Lowe's phone to search for your needle in a haystack.

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

I had heard many negative things about this location, but had never had a problem until today…read more Needed some rectangle shaped plastic thing to deflect the rain and wind. Nice man helped me find an item that was damaged but good for me. He asked another guy about it and said a price- ask for him at checkout. Did, and man 2 provided it. Then some other random guy pops up and states they don't do that, and proceeds to totally change the price. Turns out he's manager. Here's a tip from a former store manager and supervisor. You wait until the customer leaves. Then you educate your team about the correct protocol for the future. Instead, you chose to embarrass your customer, make the cashier forget to enter the discount at all AND lose at least one customer. 'Cuz I will absolutely tell all my friends, neighbors and colleagues. Great Job, Skippy!

The folks here are eager to help and they are very knowledgeable about the products they sell. Come…read morehere for all your hardware needs.

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

I came in a bought a pallet of bricks last night and was told they would be ready for pick up by…read more7am the next day. I came in at 9 the next day and the items had not been pulled so I had to leave and come back later. I came back 2 hours later and still had to wait over an hour for them to load my pallet of bricks. The left hand does not know what the right hand is doing at this store. Absolutely terrible customer service and lack of knowing what is going on at their job. I wish we could go back when Home Depot and Lowe's hired people who knew what they were doing.

Unfortunately the senior staff is the worst of ever met. The…read moreconfused manager doesn't realize his business depends on treating customers respectfully..

These a***oles tried to have our car towed for parking here instead of the restaurant next door…read more Genuinely didn't know the lot wasn't shared and it was 90% empty? These guys are complete low lives.