Valley Ace Hardware

I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

Hardware Express - So confusing these doors lock behind you. Once your in you have to go to the far side after the checkout to exit. Seems highly unsafe.

So confusing these doors lock behind you. Once your in you have to go to the far side after the checkout to exit. Seems highly unsafe.

Helpful ACE Mobile App

See all

Tony Stalcup, Store Manager

Hardware Express

3.2(17 reviews)

6.6 mi

Hanna was very helpful on the register yesterday. Thanks Hanna I will be back soon. Your very…read morecourteous and patient.

Austin has helped me in the past with expertise on products and recommendations. Every employee…read morethat I've met at this Ace Hardware has been above and beyond customer service while being phenomenal in kindness and positivity. Wish this was my local store! Great job Ace Hardware crew

Helpful ACE Mobile App

Debra Winter, Store Manager

See all

Helpful ACE Shasta Lake

Carol's Lock & Key

Incredible service and pricing!…read more We needed locks changed immediately after a bad tenant had moved out and these folks were able to get out to the property immediately and change all the locks. And the price was more than fair.

I called them on a Saturday because I got locked out of my camper. They were able to get me back in…read moreASAP. FYI, yelp says they're closed on Saturday and Sunday but that's not true. They offer 24/7 emergency services.

See all

We are located in the Mistletoe Plaza

Lowe's Home Improvement

2.4(143 reviews)

0.6 mi

While wandering the depths of Lowe's and having no luck locating my much-needed items, I heard a…read moreyoung man's voice call to me from afar. I was astounded someone was attentive, had their head up and focused on me, a middle-aged woman pushing my cart through one wrong aisle after another. My sights were set on gathering the necessary parts to put my childhood canopy bed together for my next home's guest room. I needed 16 parts and although I had no idea how I'd put them together, I began by purchasing what I needed. Once the young man was standing at my cart, complete with a ready smile, I showed him a photo of my precious project. His badge showed me his name was Kayden and I imagined he was in his early 20s. With hope, I told Kayden I needed those pretty little toppers for the canopy. He immediately knew their name: finials. He politely waved his hand and motioned for me to follow him. Once at the end of an aisle I didn't realize existed, Kayden showed me the array of reasonably priced finials and asked whether I had any more questions. I thanked him and assured him I was all set. After spying the finials I had to have, I noticed there were only three and I needed four. I wove through the aisles once more in search of Kayden and finally tracked him down. I showed him the finials, resembling the ones from my childhood bed, he said, "Oh, we have plenty of those!" I assured him he was wrong and let him know the hook was empty. He grabbed hold of a 100-foot-high lift and made his way to the top of the rafters. Within moments, he handed me the finial I needed to complete my set. I asked Kayden if I could write a Yelp Review for him and he said he'd be honored. Everyone who shops at Lowe's will do well to have Kayden in their corner. He makes one's dreams come true.

Selection is good! Most of the time you can find someone to help., not in the cabinet, door, or…read morewindow area! My biggest problem is the amount of junk all up and down the isles. Carts with product on them. Boxes of product up and down isles to the point of two people cannot walk down an isle towards each other without someone having to back up and move or go around something. Especially when you have a basket or a cart. It is absolutely ridiculous, the reason I stopped shopping at the other store is for this reason. You need to un junk your isles!

See all

Martins Valley Supply

4.1(10 reviews)

2.4 mi

I had heard many negative things about this location, but had never had a problem until today…read more Needed some rectangle shaped plastic thing to deflect the rain and wind. Nice man helped me find an item that was damaged but good for me. He asked another guy about it and said a price- ask for him at checkout. Did, and man 2 provided it. Then some other random guy pops up and states they don't do that, and proceeds to totally change the price. Turns out he's manager. Here's a tip from a former store manager and supervisor. You wait until the customer leaves. Then you educate your team about the correct protocol for the future. Instead, you chose to embarrass your customer, make the cashier forget to enter the discount at all AND lose at least one customer. 'Cuz I will absolutely tell all my friends, neighbors and colleagues. Great Job, Skippy!

The folks here are eager to help and they are very knowledgeable about the products they sell. Come…read morehere for all your hardware needs.

The Home Depot

2.2(113 reviews)

1.9 mi

should have everything you need. Ashley was very pleasant and knew where everything was . also cuteread more

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

Big store with no one to help.

See all

Harbor Freight Tools

2.8(18 reviews)

0.2 mi

Unfortunately the senior staff is the worst of ever met. The…read moreconfused manager doesn't realize his business depends on treating customers respectfully..

These a***oles tried to have our car towed for parking here instead of the restaurant next door…read more Genuinely didn't know the lot wasn't shared and it was 90% empty? These guys are complete low lives.

See all

Ho Ho Ho- To Harbor Freight I Go!!!

Palo Cedro True Value

I'm an avoid-the-big-boxes/shop-local guy. I've lived in Palo Cedro for almost 25 years, and I've…read morespent an ungodly amount of money in this store. I've been in three times this week alone. It occurs to me earlier this week that my garage is looking darker than the inside of a basalt lava tube cave. The garage is lighted by four 48-inch duel-tube fluorescent fixtures, and they're past due for new tubes. So I buy eight tubes at True Value and install them. I get all the tubes replaced, and of the fixtures doesn't work at all. I confirm that it's got juice, so I need to replace that fixture. In another fixture, one tube lights up when I throw the switch, but the other flickers for a second and goes dark. I switch the new tubes to make sure it's not one bad side of the fixture. Nope. One good tube and one dud tube. Here's where True Value fucked up. I walk in this morning with the bad tube, intending to exchange it and to buy a new 48-inch fixture. I tell the guy at the front counter that I got a bad tube and need to exchange it. He looks at it from 10 feet away and says: "That's a really old lamp that's just used up." I'm like, "I bought it yesterday and used it for about one second." (Seriously, this penis with limbs is accusing me of trying to return an old burnt-out tube.) He asks, "You bought it as a single?" (They don't sell singles, so I guess he's looking for a "gotcha!" victory, or some bullshit.) "No," I say. "The other tube is fine and is still in the fixture, lighting my garage." "Well, I can't exchange one tube. You need to bring the other back, too." Why? So you can restock them? They come in pairs, shrink-wrapped in cardboard and plastic at the factory. Fuck you, asshole. I drove straight to Home Depot and bought the bulb and the new fixture, and probably saved about $25. I'm not promising that I'll never shop at PC True Value again, but if I do, it won't be because of my "shop local" ethos. Asshole True Value dude lit that up and pissed it out.

It seem this location prefers only republican customers. I guess Home Depot and Lowe's it is. After…read moreseeing this sign outside the hardware store I had to respond. And who's crying? TRUMP! And all of his enablers. The election hasn't even been called and yet the crying has been going on for two days now from camp Trump. You may still get your way toddlers. It isn't enough that he's divided our country and made a joke of our democracy, but he's dragging the rest of us down by pitting us against one another. Can't even feel welcome at the neighborhood hardware store. In true Trumpian verbiage-SAD!

Valley Ace Hardware - hardware - Updated September 2026

People who viewed Valley Ace Hardware also viewed

Valley West Ace Hardware

3.7

(15 reviews)

Stopped into this location as a last resort in hopes of finding a simple (no pump) bird bath as a…read moreMother's Day gift. We didn't anticipate finding what we were looking for since the nurseries in the area didn't seem to have anything, but we were pleasantly surprised! The tiny garden section offered a variety of bird baths in different colors and styles at very reasonable prices. We picked out a classic concrete bird bath and walked out spending 1/3 of what we anticipated. What a deal! Thanks to this conveniently located Ace Hardware store for making this a special Mother's Day!

I needed a new remote for my truck and called this Ace. I'm very not tech savvy, but James was…read moresuper helpful and figured out from my poor explanation all that I needed and that they had it in stock. I got there and was helped promptly. I now have a truck remote again and am very happy!

Martins Valley Supply

4.1

(10 reviews)

The folks here are eager to help and they are very knowledgeable about the products they sell. Come…read morehere for all your hardware needs.

Ewing Outdoor Supply

5.0

(4 reviews)

Update: I wanted to completely update my experience with this branch. After an initial inventory…read moremix-up left me with a long drive and a lot of frustration, the branch manager, Don, heard about the error and reached out to me personally. He went absolutely above and beyond what was expected. Not only was he able to source and get the correct 8-foot Hasegawa platform ladder in record time, but he also gave me a generous discount to make up for my trouble and travel time. As a former retailer myself, I can say without a doubt that this is exactly how you turn a frustrated customer into a customer for life. Genuine accountability and top-tier customer service. Highly recommend!

I got to the store as they were closing they were more then happy to help me with the supplies that…read moreI needed. They were knowledgeable and helped me find exactly what I needed. I will definitely shop here for future projects.

Fasteners Inc Tool Outlet

3.5

(8 reviews)

I ordered a DeWalt blower from Fasteners Inc online, and UPS lost it in delivery. After two days…read moreof troubleshooting this with UPS, they told me only the shipper could initiate a missing-package case. I called Fasteners, and the lady said the individual who could work the problem was at lunch but would call me back within an hour. He never did. I called back and left a voicemail and sent an email through their online "contact us" link - but still no callback, reply or acknowledgment. I ended up having to go through my credit card company to dispute the charge and do a chargeback.

Knowledgeable staff and they have a wide variety of products. They can also order things they don't…read morecarry in the store

Sherwin-Williams Paint Store

5.0

(6 reviews)

How refreshing to get answers to my questions and real world feedback on products they have used…read morethemselves. Staff was extremely helpful and knowledgeable. What a difference from my local Sherwin-Williams in Eureka where the answer to any question is "You can go online and look at the product sheet." I think the redding store keeps all the useful employees and ships the rest off to Eureka.

Outstanding service and knowledgeable staff behind the desk. Answer all my questions and made my…read morejob easier.

Paint Marts

4.4

(13 reviews)

The interior paint I selected had poor coverage and I explained my issue to the manager, Tim. To my…read moresurprise he immediately offered a full refund. I purchased a different quality Benjamin Moore paint called "Ben" and was very happy with it. I called back to report my satisfaction that will hopefully be shared with other customers. They are now my go to paint store going forward.

I am color blind so thank goodness for Paint Marts. They picked an amazing color (so I'm told) for…read morea rental of mine. They instructed me how to use the airless (again cause i forget each time). Paint Marts have knowledgeable employees who actually help their customers. The big box stores have employees from garden who have just moved to paint and picking the incorrect color for my color blind eyes.

Cascade Paint & Supply

4.3

(11 reviews)