2 coworkers and I visited this Ace Hardware yesterday and none of us were in lousy appearance, none…read moreof us were loud, obnoxious, or disrespectful, but we were all followed around the store with attitudes that suggested that we were lowlives there to steal from them. It was hilarious when my buddy took $500 out of his wallet and began to count it, (A gesture in response to their gesture) and they continued with the harassment, so we just left. Go to Valley West Ace. Better Employees work there. If people are acting suspicious and have foul intentions, it's pretty obvious. We clearly didn't, and we were treated like scum. Do your, "What to do when scumbags come in the store- drills" on someone else.

What a racist ass place, I am older, black man and I was followed, and the entrance was blocked…read morejust in case I tried to run out. No one else in the store was treated like this. This is not the first time this is happened in this particular store needless to say, I would never return.

Tina and Tom went above and beyond to fix an issue I had. I was nearly in tears with frustration as…read moresomething was delivered to my house damaged And I didnt have the means to take it back for an exchange. They made sure my issue was addressed quickly and efficiently. Then I was in tears with happiness because they were so kind and helpful. They did everything in their power to help me and I truly appreciate i!

The store is very close to our home in Red Bluff and Lowe's is all the way to Redding...we will be…read moregoing to Lowe's from now on. Ordered 9 windows with screens for $9500 in November...put them on my Home Depot card. They were very prompt with taking the order and our money...however, the deliver took the maximum amount of time for delivery. I was out of town on business when they installed and I couldn't believe the poor workmanship from their 3rd party vendor. I am pretty sure we were told it would be HD personnel doing the install. Anyway, and regardless the install was horrible. I complained and an installer from the 3rd party company and a HD rep came to our house...they took were "shocked" at the poor installation. When the original installers came, the didn't have the screens for the bathroom windows. They did nothing to inform HD of this shortage. Only when they came back to examine the poor installation were they informed...or at least that is what they said...who knows. Anyway, after several emails back in forth with the company telling how important this is, still no screens. I even told them they could just ship them to me and I will install. Today, May 2, yes, 5 months later I finally have given them two weeks to get me the screens or I will just have a reputable local company provide them for me and try and recover my cost from HD. My neighbor was going to have HD do their windows, but not after our experience. We also decided not to order a nearly $2000 custom door from HD after this experience. Buyer beware...completely over promise and under deliver...too bad, not the company they used to be. I will add, everyone we have encountered at the store is great, but their in home dept. simply doesn't have it together.

I purchased a pallet of heating pellets online. I have a rewards account with them. When I made…read morethis purchase it said that with my rewards account I would have free delivery. I included my delivery address. The local Ace contacted me about delivery and said that there would be a $80 delivery fee. I explained that in my purchase the delivery fee was waived. They said that didn't apply to my delivery area. I said that they had my delivery address when I made the purchase. They said that didn't matter, if I wanted what I purchased I would have to pay the fee. I cancelled my order... and my account. There are other options that don't include a "bait and switch"

Don't buy paint here, it comes right of after just a few weeks of bad weather, realized this after…read morepainting my house and watching it chip away. Home Depot paint doesn't disappoint.

I have shopped at PC True Value as a frequent regular customer for five years, despite the fact…read morethat they refused to let me open an account for business. They carry a good selection at typical prices and are located close to my home, but they have no social skills. Never a smile, hello or any eye contact Today was the worst. I asked to return a defective sprinkler that I bought last week. They informed me that they do not accept any "used" items...I explained that I had to first "use" it to discover it was not functioning, but they wouldn't budge. What a racket?

Very unfriendly, they seem to be put out that they have to wait on you I was doing them a favor for…read moresupporting a local business but I will go to Redding.

harbor is always been kind to me and i've done busieness with them for 20 years and nver had any…read moreproblems ,theare great, mike johnson

Unfortunately the senior staff is the worst of ever met. The…read moreconfused manager doesn't realize his business depends on treating customers respectfully..

I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

This is my favorite Lowes location. I live and work in Sonoma county but I am in this area for a…read morelot of the year too. This lowes has the best people working here. Soooooo nice and VERY helpful. Ill go out of my way to shop here if im doing a project. They are always ready to help you here!

I'm an avoid-the-big-boxes/shop-local guy. I've lived in Palo Cedro for almost 25 years, and I've…read morespent an ungodly amount of money in this store. I've been in three times this week alone. It occurs to me earlier this week that my garage is looking darker than the inside of a basalt lava tube cave. The garage is lighted by four 48-inch duel-tube fluorescent fixtures, and they're past due for new tubes. So I buy eight tubes at True Value and install them. I get all the tubes replaced, and of the fixtures doesn't work at all. I confirm that it's got juice, so I need to replace that fixture. In another fixture, one tube lights up when I throw the switch, but the other flickers for a second and goes dark. I switch the new tubes to make sure it's not one bad side of the fixture. Nope. One good tube and one dud tube. Here's where True Value fucked up. I walk in this morning with the bad tube, intending to exchange it and to buy a new 48-inch fixture. I tell the guy at the front counter that I got a bad tube and need to exchange it. He looks at it from 10 feet away and says: "That's a really old lamp that's just used up." I'm like, "I bought it yesterday and used it for about one second." (Seriously, this penis with limbs is accusing me of trying to return an old burnt-out tube.) He asks, "You bought it as a single?" (They don't sell singles, so I guess he's looking for a "gotcha!" victory, or some bullshit.) "No," I say. "The other tube is fine and is still in the fixture, lighting my garage." "Well, I can't exchange one tube. You need to bring the other back, too." Why? So you can restock them? They come in pairs, shrink-wrapped in cardboard and plastic at the factory. Fuck you, asshole. I drove straight to Home Depot and bought the bulb and the new fixture, and probably saved about $25. I'm not promising that I'll never shop at PC True Value again, but if I do, it won't be because of my "shop local" ethos. Asshole True Value dude lit that up and pissed it out.

It seem this location prefers only republican customers. I guess Home Depot and Lowe's it is. After…read moreseeing this sign outside the hardware store I had to respond. And who's crying? TRUMP! And all of his enablers. The election hasn't even been called and yet the crying has been going on for two days now from camp Trump. You may still get your way toddlers. It isn't enough that he's divided our country and made a joke of our democracy, but he's dragging the rest of us down by pitting us against one another. Can't even feel welcome at the neighborhood hardware store. In true Trumpian verbiage-SAD!