Fraudsters! Willing to give you poor quality lumber and customer service. Shop at your own risk!…read more You've been warned.

Cheerful and knowledgeable staff, decent supply since the large expansion and our favorite thing?…read moreDog-friendly! Our dogs parade in like they own the joint, go behind the counter to say hi to their favorite people and then play with their friend, Harley, the golden retriever who does own the joint. All paws up!

I love this hardware store located in the center of beautiful Dunsmuir, California, one of our…read morewonderful historic mountain railroad towns. If you need to fix or build something, or just forgot something on your trip, you can probably find it here. They have a tremendous selection of not only traditional hardware merchandise, but a wide selection of country store items like work clothes, fishing gear, picnic items, and more. The staff are super friendly and eager to help. Take a few moments to appreciate their display cases filled with interesting vintage and historic museum pieces.

I drove three miles into town because the employee at Dunsmuir Hardware told me they had toilet…read morevalve seals in stock. When I got there, the employee barely acknowledged me, took me back to the plumbing shelf, waved at it and said, "Find the one you need." There was not one valve seal on the shelf. Then I purchased four bags of top soil, and when I asked the employee if he could help me load them in my car, he said he just had surgery. I lifted four 28 pound bags into my car. A nice gentleman, a customer leaving the store, asked if I needed any more help, but I was done. Not a great experience.

Jim & Kenny have done an excellent job of filling a need in our small community. This store has an…read moreexcellent inventory of quality merchandise.

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!

Worst hardware store ever! Employees don't know where products are and manager is rude and…read moreunhelpful. You are better off going to Ace a couple of blocks over.

They seem to have everything and know everything. They have lots of employees who are friendly and…read morevery helpful. It seems like all the contractors get their things here but it's very easy for non-contractors to get the help they need without feeling foolish. I stopped going to Ace Hardware.

Made an order today for 15 feet of 4 ought electrical wire. Had someone pick it up 3 hours after…read morethe order was made. Wire was still not cut for order to be picked up. Note: I live an hour and a half away.

Don't answer the phone. They talk down to most people. Are absolutely no help if they are even…read moreremotely busy. Very disappointed in them. Used to be a good place but not so much anymore.

2 coworkers and I visited this Ace Hardware yesterday and none of us were in lousy appearance, none…read moreof us were loud, obnoxious, or disrespectful, but we were all followed around the store with attitudes that suggested that we were lowlives there to steal from them. It was hilarious when my buddy took $500 out of his wallet and began to count it, (A gesture in response to their gesture) and they continued with the harassment, so we just left. Go to Valley West Ace. Better Employees work there. If people are acting suspicious and have foul intentions, it's pretty obvious. We clearly didn't, and we were treated like scum. Do your, "What to do when scumbags come in the store- drills" on someone else.

What a racist ass place, I am older, black man and I was followed, and the entrance was blocked…read morejust in case I tried to run out. No one else in the store was treated like this. This is not the first time this is happened in this particular store needless to say, I would never return.