Update: I wanted to completely update my experience with this branch. After an initial inventory…read moremix-up left me with a long drive and a lot of frustration, the branch manager, Don, heard about the error and reached out to me personally. He went absolutely above and beyond what was expected. Not only was he able to source and get the correct 8-foot Hasegawa platform ladder in record time, but he also gave me a generous discount to make up for my trouble and travel time. As a former retailer myself, I can say without a doubt that this is exactly how you turn a frustrated customer into a customer for life. Genuine accountability and top-tier customer service. Highly recommend!

I got to the store as they were closing they were more then happy to help me with the supplies that…read moreI needed. They were knowledgeable and helped me find exactly what I needed. I will definitely shop here for future projects.

I ordered a DeWalt blower from Fasteners Inc online, and UPS lost it in delivery. After two days…read moreof troubleshooting this with UPS, they told me only the shipper could initiate a missing-package case. I called Fasteners, and the lady said the individual who could work the problem was at lunch but would call me back within an hour. He never did. I called back and left a voicemail and sent an email through their online "contact us" link - but still no callback, reply or acknowledgment. I ended up having to go through my credit card company to dispute the charge and do a chargeback.

Knowledgeable staff and they have a wide variety of products. They can also order things they don't…read morecarry in the store

I went in to get my babies ultrasound pictures copied and they did an absolute terrible job! This…read morewas on 02/06/26 around 2:23pm, Lisa and her coworker, with the long black ponytail, were not helpful and did not want to fix the problem (the picture quality was terrible, she scanned a portion on the wrong paper), the images were crooked , and didn't make an effort to adjust anything) Please if you're going to hire staff, make sure that they know what they are doing and want to actually do their jobs!

When I need office supplies for work, this is the place I go. Service is kinda slow, but you just…read moreneed to find the stuff yourself, sort of like Home Depot! Prices are OK, just standard. I'm glad it's here when I need them.

The nicest Grocery Outlet I've ever been to!…read more Almost ALL of their produce is organic, and they have the HUGEST amount of vegan & plant-based products that I've ever seen at any Grocery Outlet before. They're really big on their NOSH [Natural, Organic, Specialty, Healthy] selection, and advertise this all over the store! Honestly, the most impressed I've ever been with a discount supermarket. I think other reviews say it hasn't been open for more than a year - I hope it stays like this, because it would be amazing if more healthy options were available at more affordable prices. I am just visiting in town and this was the closest grocery store - a pleasant surprise to be able to fill up my cart here with a vegetarian lifestyle in mind (and according to my receipt I saved $70! Yowza!). (I walked, but I will say the parking lot does seem a bit tight - just be mindful getting around!)

I was in the grocery business for over 30 years, I always thought that if a line forms down the…read moreisle's with one register open they would open another register if manpower was right there. Well not so at Grocery outlet, while I was in line I was watching the 2 Grocery outlet employees/checkers chatting at a closed register at 10:25 am on a Sunday with one lady holding the OPEN light switch and I asked if they would open. Well my bad, all three snapped back and got snooty and said shift change! Crazy time for a shift change when they open at 9 am. This used to be a friendly place and always has 2 registers open. I guess things change. I'll just enjoy the line next time..

Great selection of Fox Farms products at a lower price than other local stores and they will load…read moreyour truck for you.

This north Redding garden supply is top level. I have no complaints at all. Every time I've stopped…read morein they've had plenty of product all top brands and Amazing prices. Way lower than any garden supply in town. The guy I've been dealing with, definitely knows the products and so does the young lady. I say keep up the great work Big Daddy's I'll keep stopping in when I need stuff.

I went into a store where I usually pay cash sometimes with my debit card but normally just cash…read more Was told by the clerk that he didn't accept anything but blue $100 bills unhappy with this policy because I don't control what $100 bills the bank gives me. If I want to give them to a store they don't want to accept them. I don't understand this policy.

Had a great experience there today! Leslie's had previously…read moregiven me a water sample container the last time I stopped in. Brought it in for testing today. They input all my specs, tested the water, and gave me a very detailed report. It explained exactly what it said and what would remedy any issue. It was precise to my gallons, and the products I needed to use, I asked a lot of questions, as I'm trying to master my water care ( and am still learning the ropes ) Excellent service from someone who was knowledgeable and enjoyed doing his job. I will be back for one of those cute thermometers and some product later when I need something. Thanks for taking the time with me today !!

How refreshing to get answers to my questions and real world feedback on products they have used…read morethemselves. Staff was extremely helpful and knowledgeable. What a difference from my local Sherwin-Williams in Eureka where the answer to any question is "You can go online and look at the product sheet." I think the redding store keeps all the useful employees and ships the rest off to Eureka.

I am not sure what is up with the people here, but I did not get a call back from them for the…read morepaint I needed. They only had one or two gallons of H&C Heavy Shield Plus. They said it would be a 1-week for it to come it. So, after having done prep work to have pressure washed, still waiting around for more than 1 week, I call back, they said it was not in yet. I end up waiting more than 2 weeks. Luckily, I was in the Sacramento area where there are many SW stores. The other SW store had a professional attitude, wasn't acting like they were owed something from me before properly serving me, were informative on the base colors, cost, and were friendly. I would not come here again if I didn't have to and would stick to Home Depot who have a great system or some other place. Don't let people disrespect you or act like you owe them something. They don't understand Customer Service.

Thank you so much for your help today The rep I worked…read morewith went to the back to get more swatches for me and was patient and helpful while my crazy brain tried to make decisions.

Let me tell you. GO HERE. Amazing customer service is what this place is winning at…read more Walked in for paint to patch holes on moving out of my apartment. I had no clue what color and was just going to wing it with my eye. The sales manager asked where I lived to better help the color match. Little did I know, our landlord buys paint from them and there was jugs waiting to be picked up by landlord. Instead of me having to buy a quart, the manager poured me a small cup for free since I only needed a tiny amount. AMAZING.