This is my 3rd purchase from Louck's. All 3 times they have been helpful and answered my questions…read moreor called and gotten the correct information. I'm new to doing and planning yard projects, so the suggestions that they make are very helpful. I have always been greeted when I walk in the door. I'm very happy with their service and delivery.

Louck's staff are remarkably helpful and provide thoughtful and unique customer service. Along with…read morethat they offer high quality materials.

I'm a single lady and I get all the help I need from these guys. i've tried the others, but they…read moreare the best

I ordered a full truck load of gravel to be delivered to my jobs items. It was scheduled for 7 to 9…read moream. Have workers waiting there and it shows up at 12 30. I will definitely take my business somewhere else. I'm a general contractor and if you can do what you say then there are other companies that will.

I've been buying from Vic for years... well over 50 visits to his place. All good... but Recently…read moreI started having bad experiences. 1) went in for decomposed granite. Didn't pay attention to what actually went into trailer. Trusted the quality of what I was getting. Get home only to find out it's full of rocks. Rocks big enough to make it unusable to fit in between crevices of stepping stones. I had to return it.. which was something I've never done. Vic took it back, helped me unload it and was apologetic. Vic personally told me he "owed me one". 2) a month later I purchased 2 yards of concrete mix from Vic... was pouring concrete that day and found myself short about 1/16 to 1/8 yard. I went back to Vic.. kindly showed him photos of how I was a quarter wheelbarrow short.. and politely reminded him how I had to return the decomposed granite a month back due to all the rock that got scooped in with it. I thought Vic would Comp me such a small amount of concrete mix.. I was asking for 1/8 yard.. which at $38 per yard the math works out to be $4.75 of mix.. Vic proceeded to overcharge me at $6 .. I'm not upset over the price.. it's the principle of him "owing me one". I will start going to axner excavating even though it's 3 times the distance from my house. Vic lost a customer based on his apparent "word".

If you are in the Redding area and looking for good service and quality landscaping materials for…read moreyour next project give Kelly and Vic a call. They have really great products, but our favorites are there organic soil mix and mushroom compost. The organic soil grows really great vegetables and Vic is very particular about not getting pesticide and chemical ridden material for his soils like most places in this area. Every three or four years if you add mushroom compost to the surface of your garden it will continue growing and producing in abundance. We found the mushroom compost to be very good or fruit trees as well. Put it around the base of your peach and nectarine trees to stave off leaf curl and produce sweet juicy fruit. Thanks Guys!

Great service with great prices I would highly recommend . Always have what I need and they load it…read morefor you.

It is now 2:00am, and I am still awake thanks to Northern Roots "security system"…read more I live in the neighborhood behind them. Several months ago they installed a new security system to deter break ins. It is motion sensored, and I'm assuming gets set off constantly by the stray cats in this area. When it first started it scared the hell out of me and my kids. We thought it was police with a megaphone on our street. Then we thought it was maybe someone driving by with a megaphone trying to play a prank. We couldn't figure out where it was coming from. After checking in with neighbors, we figured out it was coming from Northern Roots and was also becoming a huge nuisance to all of our neighbors. I went by the business and let them know what was happening. The employees argued with me for a bit about it before agreeing to let the manager know and also informed me they wouldn't do anything about it. I asked them if they would at least have the volume turned down. I was informed "that's not how it works." Months later now all through the night and weekends it goes off constantly. "YOU ARE TRESPASSING! PLEASE LEAVE THE AREA. THIS AREA IS UNDER VIDEO SURVEILLANCE AND YOU HAVE BEEN RECORDED!" Constantly. Since earlier this evening and still continuing it has been going off every 1-3 minutes. I called the non emergency line and made a noise complaint an hour ago, but I doubt they can do anything until the business is open again. It's keeping me awake. I have to take kids to school early in the morning. Roman has to work early. I am losing my mind. So I'm going to leave reviews everywhere I can since Northern Roots doesn't seem to care about how big of a nuisance they are to their own community. Please keep this in mind next time you are choosing a hydroponic store. I will happily remove my reviews when they get a different security system. (In the time it took me to write this post, I documented how many times it went off...it has gone off TWELVE times)

I have always had great service at this feed store. The guys are very knowledgeable and they load…read moreeverything for you. I always found what I needed there.

We have shopped once a month for Black Oiled Sunflower Seed for over 2 decades and have recommended…read morethem to everyone who feeds the birds or squirrels. We aren't a big client, so our business won't be missed. This month when we went in, the person who helped us wasn't wearing a mask. We won't be going back anytime soon. Show some respect for your customers, please!

We stopped by to see about a Bonsai plant for our grandson. The lady that helped us was very…read moreoutgoing and helpful. Even though she did not have any Bonsai, she informed us where we could find them. Very outgoing and helpful. This is why I will be back.

I started a front yard project recently and have visited all the nurseries in the Redding area…read more Gold Leaf Nursery by far has the best customer service and helpful staff. This is a smaller nursery compared to others, but they offer a variety of plants and like I said, the customer service is top notch! They didn't have the plant I was looking for in stock but the knowledgeable staff informed me it will be ready for sale at the end of April. The best customer service in the area hands down!

I live up the street from this store so I come here quite a bit for my gardening needs. From the…read moreminute you walk in, someone offers you their help and if you you need advice they're very knowledgeable. I ended up getting some fiskars, a drip irrigation timer and some trays for my starts.

Knowledge in products is definitely key when running a business, especially a hydro store in when…read moreyou are dealing with sometimes not so forgiving plants. If you DON'T want a mom & pop shop feel go here because this store is straight corporate. Customer service is just a skim across, shoving products in your face and encouraging to buy un necessary stuff. Besides this recent experience, I've called in the past to see if they had certain products and by the time I go in, a couple hours away driving distance, other representatives have not a clue if they even carry it. Come on get it together, this makes the gardening world feel like Walmart. Bleh.

Staff went through a lot of trouble to help me find a single tiny piece of hardware that probably…read morewould have cost under $2. Though they didn't have it at this location they made sure I knew exactly what to ask for at their other location

Extremely helpful and knowledgeable employees. I live in the Bay Area and I always stop by when I'm…read morepassing through.