I appreciate Priority One's service for maintaining our HVAC. The technician today was…read moreprofessional, competent, friendly and respectful. He communicated well, asking questions and listening. Great service, over the phone or in person, gets high marks from me. Confidence in getting the job done right is in itself a good value. I also value how the business office addresses the negative reviews here. I feel like if I had a problem I would get results by calling them. Thank you for being a well run business. Five stars for service, competent and professional techs, and strong office support.

I fell for their "membership club," paid into it monthly, and got absolutely no service in the last…read moreyear. Trying to get a refund of my money has been a battle for several months. They're very congenial over the phone, but putting action to their words is almost nonexistent. Avoid at all costs.

Exceptional Service and Unmatched Integrity…read more I recently had the pleasure of working with Kevin and his incredible team at Integrity Home Heating, and I feel compelled to share the exceptional experience I had with them. We enlisted Integrity Home Heating to install all new replacement flex ducting under our 2,000 sq ft home, an integral component connecting our heating and air conditioning unit to all the floor vents throughout our house. They also expertly replaced all of the duct material in our ceilings, ensuring seamless circulation from our HVAC system to the three ceiling returns. From my first interaction with Kevin, the owner, I knew his company was extraordinary. When we moved into our house six years ago, we needed assistance with tubing under our house that a previous worker had knocked loose before we moved in. Kevin himself came out, generously fixing it temporarily at no charge and sending an expert worker to ensure a more permanent and secure solution later on. This level of service is rare, showcasing Kevin's commitment to his customers and the community. When it came time to replace all the flex tubing and ductwork under our house and in our ceilings, there was no doubt in my mind that Integrity Home Heating was the right choice. Despite being a Ruud Dealer and not usually working with our brand of HVAC system, Kevin's in-depth evaluation of our system was impeccable. He even personally crawled everywhere under our house, identifying issues that others had overlooked, ensuring all work was accounted for in his bid without any additional hidden costs or add-on pricing like other companies. Kevin's bid was not only more affordable, but his expertise was evident, giving me complete confidence in his and his team's abilities. The other company we considered estimated a 3 to 5-day work period, but Kevin's efficient crew of five accomplished the entire project in just one day. Reflecting on my past and recent experiences with Kevin and Integrity Home Heating, I am beyond satisfied. The team was clean, efficient, and professional. They thoroughly explained the entire process and made sure everything was performed to the highest standard. But what stands out the most is their true honesty and integrity. There was never an attempt to overcharge or upsell unnecessary parts - a refreshing experience in today's market. In essence, Kevin and his crew truly embody the name of their company - INTEGRITY. I wholeheartedly recommend Integrity Home Heating for anyone in need of top-notch HVAC services backed by honesty, expertise, and genuine care for customers' needs. Thank You, Kevin And The Entire Integrity Home Heating Team, For Your Unmatched Service. You Have Earned A Customer For Life.

They came back today to fix one minor part. As promised, they added us when they were already in…read moreour neighborhood. They didn't charge for a service call, just charged us for the replacement part. We thought that was very kind and upstanding if them. Thanks guys for such great service!

Alpine came out to repair my heat pump over the weekend. The tech that came out was extremely…read morerespectful, he explained what had gone wrong and got it running in no time! I have them scheduled to do some electrical work next that I have been putting off as well!

Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

It has been 10 months since Barker Bros installed my new Goodman HVAC system. They have come by a…read morecouple times to instruct me on program changes. Through the summer and winter the system has been operating fantastic! Moving into our new (older) home, it has been great not worrying about the heating and cooling system. In the many things I have been doing to our home-putting in this HVAC system, this was the best decision .

In all honesty, Chris and crew deserve 10 stars! Honest,…read morelogical, smart, hard-working... 100% professionalism. Will be recommending this company to everyone we know and to everyone who asks.

Our furnace & heat pump were overdue for routine maintenance and a new filter. Chase Brothers'…read morereviews were good and the price was reasonable, so we gave them a try. Very happy we did! They're efficient, professional, effective, and super nice & friendly. They will be our go-to HVAC maintenance guys from now on, for sure. A reassuring tidbit: The two brothers who own the business do all the work themselves -- so they have a vested interest in doing top-notch work and keeping the customer happy. Highly recommended!

We highly recommend Chase Brothers Heating and Cooling. They are very honest, hardworking,…read moreknowledgeable, professional and they are very reasonably priced. Choose them and you will not be disappointed because they are outstanding at what they do!

We had Jake Gordon from Marshall's out to repair and perform maintenance on our fire insert. He did…read morea GREAT job. Fixed the problem with the flame and made the unit look better than ever. Best of all, he reviewed the best ways to keep the unit performing well. AND taught us how to use the insert in case we lose power to the house. Appreciate his professional and friendly approach and advice. We will ask for Jake next time we need service from Marshall's.

Marshalls has been our heater and A/C for maybe twenty or more years. installing a heat pump and…read moremaintenance of heater and A/C. In that time they replaced one heat pump and installed a second pump. The service department is the weak link in this company. Phone calls to make an appointment with the service department can go unanswered for hours. Leaving your phone number with a message to call back is futile. This problem has persisted for years and does not get better. Pointing out that problem doesn't change anything. Even to the service manager. The only bright spot of this department has been the technician Jeff Allen who has been great. He is an asset to this company. I can no longer recommend this company.

We had a really bad experience with Mtn. Meadow Homes. Our pellet stove problem was not properly…read morediagnosed which led us to spend more money than we needed to. The hourly service rate is also quite high. We were also pressured to buy a new stove at each home service visit, which we rightfully did not do. In the end, we had to call on another business to actually properly fix our stove and the difference in the price and quality of service was remarkable. We have huge regrets for engaging in any business with Mtn. Meadow Homes.

Heat pump keeps losing gas. It's been installed about a year ago, and it keeps running dry. I…read morereally don't like what's happening. Undependable cooling and leaks.leak was found , but never scheduled to be fixed. Still not scheduled or fixed..

McCalls installed a high efficiency furnace provided by the homes for good program in our home. We…read morefound water leaking from the corner of the attic access panel. Upon inspection, we could see water dripping down directly from one of the 2 pvc pipes going out the roof. They came back and we showed them pictures of the pipes in the attic where water was coming from. They went to the roof and didn't inspect the pipes in the attic as if they were purposely ignorant (listen to your customers folks..). 4 minutes later said the leak is fixed and left. Found water leaking at the same pipe but lowered near the furnace. I found one coupling fitting NOT even glued. Ok, honest mistake. I make them too. They came back the 2nd time and glued the fitting. Next morning, I discovered again a small pool of water on the garage floor. This time it was coming from the attic access panel, again.. I am reluctant to call this time and instead inspected and found another pvc elbow disconnected due to not anywhere near enough pvc glue. The ceiling is now water stained abd the drywall attic access is damaged from the water penetration. If you are the owner looking at this review, you may want to consider hiring employees who have better character and interest to preserve your business.

Excellent service in every aspect, from the initial call to the service that was provided, all top…read morenotch. The "tune up" service for my HVAC system was thorough, and the price was very reasonable for the service provided, I highly recommend these guys.

So many issues with their installation. We had them install a unit and have issues all the time…read morewith it. It is under warranty, and when something goes wrong, they are in no hurry to find the parts. We had to chase them down to get them to honor the warranty, and they were unconcerned about leaving us without heat for 6-7 weeks in January. Now we have a new issue come up and they said it's only with one of the heads. And, as long as the back unit stays off, we should be able to have A/C until the new part comes again (who knows how long that will be given last time it was over a month). Two hours after they left, unit stopped working again. Another season where JCO leaves us hanging without a working unit. Quality of new install, customer service, and diagnostics have all been unsatisfactory. Update: JCO diagnosed the issue during their visit as requiring a new PCB. I ran the self-correction for the wiring on the unit myself and the issue was rectified. So, the issue was related to them miswiring things at the last maintenance fix, and then misdiagnosing the issue at their latest visit. It's also convenient that their diagnosis would have required us to pay them for additional maintenance.

I had a new thermostat installed. Jessie checked the Heat Pump as well and it needs a part. He will…read moreinstall that when it comes in. The install of the thermostat was done very quickly at a fair price. I would recommend this business.

Jesse has come out twice a year the last couple years to inspect my heat pump system and was very…read moreknowledgeable and easy to work with. Then this year I've been unable to reach him -- multiple calls and texts with no response. I did finally get a text back to a voicemail I left, but then he went silent again when I asked what his availability was. It's a shame, but it tells me he doesn't need my business and it's time to look elsewhere.