Mike and his co-worker did a fantastic job installing an under the counter water heater. They…read moreworked fast, and got it done in a short amount of time. They had to do a lot of plumbing work. We would gladly hire him again

Mike Anderson got us into his busy schedule qiuckly as our hot water wasn't working. He arrived on…read moretime and proceeded to take care of our problem and his charges were very fair and reasonable! I would recommed him and his crew to anybody looking for professional, quick, honest and reasonable repairs here in Eugene.

good quality work very friendly employees Shawn was an amazing plumber, that guy new exactly what…read moremy issue b was before I even finished exapaning it to him ,I would recommend this company any day over the rest in Eugene,

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

Matt came out to clear my septic line in less than 24 hours and did an absolutely outstanding job…read moreat an extremely reasonable price. with his camera he was able to detect why my septic line was clogging and I'm going to have him come out later to make a repair on that so it doesn't clog up anymore. During the visit, Per my request, He also took the time to clean out the clogged line on a bathroom sink. He was extremely efficient, did an outstanding job, was incredibly cordial and polite, and pleasant to work with and charged an extremely reasonable rate considering all the work that he had to do. I highly recommend him. He is now my permanent drain service guy!

I had an appointment with Matt which he cancelled 2 hrs prior because he said he had to go unclog a…read moresewer line. I called and texted him several times to reschedule and he never called me back. My experience was exactly like the one Suzanne S. had in 2022 who also gave Matt a one star review here - so he is still unable to run his business professionally 3 years later! Thanks for wasting my time, Matt, really appreciate it!

When our EC charger for our Nissan Leaf suddenly stopped charging, we contacted Johnsen Electric,…read morewhom we have received great service from in the past. The next day the electrician, Tanner, came to our home garage to assess the cause for the loss of charging. Tanner was very courteous, professional, and efficient in determining the cause of our problem. As recommended and guided by Tanner, this included phone communication with the ChargePoint company, the manufacturer of our charger. On the phone, Tanner skillfully followed all the troubleshooting steps instructed by the company's technical representative. This would have been a very confusing, tedious procedure if we had to do it ourselves! This troubleshooting process clearly resolved that the charger had malfunctioned and would need to be replaced by ChargePoint. Without hesitation, once we receive a replacement charger, we will have Johnsen Electrical install it! James Monroe and Julie Williams

Replacied and repair damaged power pole connected to the breaker box. They came out very promptly,…read moreassessed the situation, obtaining the proper permit and knocked it out ASAP!

Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.

I used Ace for a two renovation related plumbing projects. The owner, John, was super helpful in…read moretalking me through the project ahead of time and helping me prioritize what really needed doing. The lead plumber on my house, Robert, was AWESOME. He was flexible when the remodel had some issues (don't they all) and was a genuinely nice, cool guy with whom to work. Definitely will use again, I really loved working with these folks, and now that it's been a few months I can say the quality of the work is still five star.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

We had a water leak from replacing a water heater and the plumber came out within 24 hours, on a…read moreSaturday, and had our water working again within a 2-3 hours. Thank you for the wonderful service and quick response! Highly recommend this company!