I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

We had a wonderful experience with Petersen plumbing putting in a new water heater today. We had a…read morewater heater die and after more than a week of getting nowhere with American Home Shield and NW Sundance Plumbing, I just called Petersen and had a water heater installed just a couple of hours later. The techs were friendly, informative and clean. The process was quick, easy and professional. We'll use them again.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

A few days ago we discovered that the WEWE faucet required an extra 180 degree turn clockwise to…read moretighten it completely. The faucet shower hose kept getting stuck underneath the sink -- amongst the new pipes and cables. It is not a Moen faucet. Codie works best with Moen -- he did a great job installing 1HP Moen garbage disposal with light. While dealing with the hose - noticed that all new pipes had to be tightened as well, one vertical pipe connected just under the new sink ring started slightly oozing - I tightened the rings and wiped pipe clean. Pipes probably loosen due to powerful garbage disposal vibrations. Will keep an eye on it and maybe have Codie come back to fix. On a personal note; I don't like it when professional plumbers "need to go" to the plumbing store in the middle of the job for an hour, sometimes longer - to look for plumbing materials. And that brings me to the second job Codie did for us. About a week later, the hot water handle was not shutting off completely in the shower. Codie could not identify the make/manufacturer of the ceramic hot water cartridge. We paid full price for having Codie go looking through old boxes in a local hardware store for a similar cartridge, unsuccessfully. We're still awaiting an estimate on going through the wall in adjacent to shower closet to change the entire valve and install Moen ... a bit disappointing to tell the truth.

Started a project on Yelp and they answered the call. Due to circumstance I needed to delay the…read moreproject and they were happy to accomodated me. They replaced a gas pipe from the meter into the house and replaced an outside faucet that been leaking. Both jobs were done well. The whole crew was friendly and kept me informed of what it was going to take to get the job done.

Told me the reason my toilet overflowed and filled the tub .Told me it was hair in the drain…read more It overflowed again. Called Roto Rooter and they used a camera. Turns out my pipes were clogged. They fixed the problem. I paid $169.00 for incorrect info. When I called All American when the toilet clogged again( before I called Roto Rooter) I was told they don't work on weekends. I was seriously disappointed. Did not receive a refund.

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

Recently purchased a home, and the previous home owner, did not have switchplates or covers and…read moremany of the outlets were dated. I decided to do a full re-do of all outlets and switches. They were very fast and efficient. Requested a quote, got a very quick response. Chris went over all of the details thoroughly. I wanted to proceed with the work asap because I have a lot of things I am juggling at the moment. They were able to get everything done next day. From what I understand in speaking to a few other companies, their pricing was on the higher side, but for me, "time is money", so it was worth it. I really appreciated the ease of communication, and follow through.

I recently had a leaking water line on my side of an EWEB meterbox and got a quote for repairing it…read morefrom Reynolds Electric and Plumbing in the amount of $2555.76. Twenty Five Hundred bucks for repalcing 4 inches of leaking line and installing a shutoff! I instead went to Peterson Plumbing who did the job for $425.00 and their work was impecable. Kevin Cohen Plumbing was expensive before Reynolds bought them out. Now their fees are beyond absurd!

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Great customer service and even though they made a service call (time, gas, etc) there was no…read morecharge as the issue was not plumbing. Scheduling was easy and when they had free time they offered me an earlier appointment.

Brandon was timely, affordable, efficient , and clearly very experienced. He was able to handle a…read morevariety of small and large issues. I originally called him about a drain clean out, which turned out to be an emergency and had to be done separately by a plumber, as well as some porch repair. He worked well without supervision, kept in touch via phone and text and the finished product looks great.

All projects I requested where completed to satisfaction. Problem being no receipts, no total paid…read morefor labor. I have requested receipts since the projects where completed. No response, no receipts. Now I have been blocked from texting him to request receipts. If you hire him make sure to get a daily labor and material receipts.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

I had a clogged shower drain and wanted to get same day service since the Jan 24 freezing rain was…read morecoming in the next few days. A few said "next week," then I dialed up Action Drain. The guy said, "I can be there in an hour. Even before an hour he was here and got my drain cleared in a half hour. I highly recommend Action Drain. Thanks so much. JR

Total rip off. I had no choice because I'm out of state. Renter told me he was there for 45 min…read more Total and charged me $725.00 to replace valve and 3 ft of pvc pipe.

Quick Response. Quick scheduling. Got ithe job done in a timely manner. Fair price. Excellent…read morework! We will definitely be using him as our go-to Plumber from now on! Excellent service!

Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.