Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

good quality work very friendly employees Shawn was an amazing plumber, that guy new exactly what…read moremy issue b was before I even finished exapaning it to him ,I would recommend this company any day over the rest in Eugene,

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

From start to finish Royal Flush was spectacular. We had our septic system pumped for the first…read moretime and Caleb was professional, courteous, Super knowledgeable and just a really nice guy. Emily in the office taking payment was just as kind, professional and unassuming regarding payment and billing info. So refreshing to experience people with this happy demeanor dealing with customers and giving great customer service. Royal Flush, you got yourself a couple of gems. Even gave us a senior discount. Thank you

We have used Royal Flush for a number of years to pump and maintain our septic system. They are…read moreresponsive; very knowledgeable; professional; and give a lot of value for the money. Adam and Antonio have been especially helpful for a recent septic system inspection and for recommendations for repairs and upgrades. Would recommend to anyone in the area with a septic system!

I had outstanding plumbing repair service by Jared of Tradition Plumbing. He was very polite,…read moreprofessional and did thorough work. I was extremely pleased with the results and will definitely contact them again for any plumbing with I need in the future!

Nathan of Traditional Plumbing was really friendly and competent. He has gone through a lot of…read moretraining and experience and can fix anything. And he is just so friendly and easy to have in my house. Highly recommended!

Look no further. Last week, I called with what I thought was a semi emergent situation. MC Plumbing…read moremoved their schedule around the same day to see me. They clearly knew their stuff- and helped me understand what I had done wrong (I was trying to DIY something, and hadn't let the caulk dry long enough). Though they easily could have charged me for simply coming out there, or pretended to fix something and charged me for that, they were honest, and kind enough to not charge me at all. Of course, they offered to come out again if there was a problem, it's been a week and so far they have been exactly right, no further issues. I am so grateful for their honesty and willingness to help. If I ever need a plumber again, this is who I would use in a heartbeat.

Over the years I've had a lot of plumbing problems and used a variety of plumbers, but Cameron Long…read moreis the very BEST! He did such a great job replacing all my water pipes! He had to crawl under the house and make new connects on my walls. He was efficient, thorough, and very patient answering all my questions and concerns. He is friendly and kind and did a top notch honest professional job. I can't recommend anyone other than him. I would give him 10 stars! HIGHLY RECOMMENDED. Anne Borland

Mike and his co-worker did a fantastic job installing an under the counter water heater. They…read moreworked fast, and got it done in a short amount of time. They had to do a lot of plumbing work. We would gladly hire him again

Mike Anderson got us into his busy schedule qiuckly as our hot water wasn't working. He arrived on…read moretime and proceeded to take care of our problem and his charges were very fair and reasonable! I would recommed him and his crew to anybody looking for professional, quick, honest and reasonable repairs here in Eugene.

Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.