We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Mike and his co-worker did a fantastic job installing an under the counter water heater. They…read moreworked fast, and got it done in a short amount of time. They had to do a lot of plumbing work. We would gladly hire him again

Mike Anderson got us into his busy schedule qiuckly as our hot water wasn't working. He arrived on…read moretime and proceeded to take care of our problem and his charges were very fair and reasonable! I would recommed him and his crew to anybody looking for professional, quick, honest and reasonable repairs here in Eugene.

good quality work very friendly employees Shawn was an amazing plumber, that guy new exactly what…read moremy issue b was before I even finished exapaning it to him ,I would recommend this company any day over the rest in Eugene,

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Look no further. Last week, I called with what I thought was a semi emergent situation. MC Plumbing…read moremoved their schedule around the same day to see me. They clearly knew their stuff- and helped me understand what I had done wrong (I was trying to DIY something, and hadn't let the caulk dry long enough). Though they easily could have charged me for simply coming out there, or pretended to fix something and charged me for that, they were honest, and kind enough to not charge me at all. Of course, they offered to come out again if there was a problem, it's been a week and so far they have been exactly right, no further issues. I am so grateful for their honesty and willingness to help. If I ever need a plumber again, this is who I would use in a heartbeat.

Over the years I've had a lot of plumbing problems and used a variety of plumbers, but Cameron Long…read moreis the very BEST! He did such a great job replacing all my water pipes! He had to crawl under the house and make new connects on my walls. He was efficient, thorough, and very patient answering all my questions and concerns. He is friendly and kind and did a top notch honest professional job. I can't recommend anyone other than him. I would give him 10 stars! HIGHLY RECOMMENDED. Anne Borland

Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.

Eric at Jacko Plumbing fixed an exterior faucet and looked at our broken dishwasher. Wasn't able to…read morefix dishwasher but gave us recommendations and because they were there for a different issue they didn't charge extra. They did great work, and I felt like they were fair and honest. I would happily refer to friends and family.

Trying to find Eric of Jack-O- Plumbing.....so very pleased with his work here with previous…read morevisits! The number I have for his is 541-6837535 - when called I get the recording that it has been disconnected:(!!! Does anyone have any current information to share?

A big thanks to Don and Justin. I have a 40 year old garage sink and faucet. The faucet had been…read moredripping for awhile, but the initial installation caused me to consider hiring a plumber rather than tackling it myself, especially since the nearest shut off was at the meter. I made a good decision in not only hiring a plumber, but more importantly hiring Don and Justin. As is the case with most plumbing issues, it turned into a bigger job than just a simple faucet change out. They did a fantastic job, went beyond the scope of the job and did it all with a gracious and pleasant attitude. Thank you so much, and you deserve to be recognized!

Thank you Don and Justin for giving me the best service and most competitive bid. Same day service,…read more110% quality work. Hundreds of dollars less then there competition. Thank you very much!