I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

A few days ago we discovered that the WEWE faucet required an extra 180 degree turn clockwise to…read moretighten it completely. The faucet shower hose kept getting stuck underneath the sink -- amongst the new pipes and cables. It is not a Moen faucet. Codie works best with Moen -- he did a great job installing 1HP Moen garbage disposal with light. While dealing with the hose - noticed that all new pipes had to be tightened as well, one vertical pipe connected just under the new sink ring started slightly oozing - I tightened the rings and wiped pipe clean. Pipes probably loosen due to powerful garbage disposal vibrations. Will keep an eye on it and maybe have Codie come back to fix. On a personal note; I don't like it when professional plumbers "need to go" to the plumbing store in the middle of the job for an hour, sometimes longer - to look for plumbing materials. And that brings me to the second job Codie did for us. About a week later, the hot water handle was not shutting off completely in the shower. Codie could not identify the make/manufacturer of the ceramic hot water cartridge. We paid full price for having Codie go looking through old boxes in a local hardware store for a similar cartridge, unsuccessfully. We're still awaiting an estimate on going through the wall in adjacent to shower closet to change the entire valve and install Moen ... a bit disappointing to tell the truth.

I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

We had a wonderful experience with Petersen plumbing putting in a new water heater today. We had a…read morewater heater die and after more than a week of getting nowhere with American Home Shield and NW Sundance Plumbing, I just called Petersen and had a water heater installed just a couple of hours later. The techs were friendly, informative and clean. The process was quick, easy and professional. We'll use them again.

Ken has been the best plumber! We originally used him for a simple toilet repair and he responded…read morequick and did the job well and at a fair price. Fast forward a bit we have a larger unrelated leaking issue and he was able to get out the same day to start the repairs. Jim and his associate do great work! Highle recommended!

We had a positive experience overall! When we encountered an emergency with our toilet, Ken was…read moreable to come out the same day, which we greatly appreciated. His prompt response and service have made him someone we would definitely consider calling again in the future. Thank you!

I dealt with Reynolds Electric a couple times over the last week, and it was a great experience. My…read morefather in-law originally called them for me, so I had no choice in using them or an opinion. But to be honest, I wouldn't have known who to call myself. They showed up within an hour of my father in-law calling to do the estimate. We lost power to a solid 50% of the house, and desperately needed it fixed. Doug was the electrician who came out, and quickly figured out the problem. He talked to us and explained it all. Although electricity isn't my specialty, so I'm not sure exactly what he did. Which is fine by me too. Lol. He fixed the problem, and that's what I care about. They had to do some digging, which is a different company and billed separately. But they have contracted companies they use for digging, plumbing, and a couple other things, as I understood it. So they take care of that for you and coordinating schedules, and such. This makes it easy for the homeowner to skip dealing with that. Electrical issues are stressful enough, and them handling the additional contractors is just an extra weight lifted. My *only* complaint is it took time to schedule the digging company. But honestly, it wasn't bad. Waiting any length of time just sucks when you have no stove or hot water. So a few days feels more like a few years. Plus patience is not one of my strongest personality traits anyway. Diggers showed up and they were also great. Super nice, personable guys who didn't mind questions, conversation, watching, nothing bothered them. Once the digging was done, and the actual electric work started, it only took a few hours. Doug stuck around so I could test everything once it was done too. He really made a stressful time just a little bit easier, and there is always something to be said for that. I have to say that I really appreciate the organization and patience. My in-law's were paying for everything, but my husband and I own our home, and I was the only one home. So they ended up calling and texting three different people about everything and handled it well. They seem ridiculously expensive when getting the estimate, I won't lie. There was some definite sticker shock there. But after seeing the work actually done first hand, and experiencing the customer service provided, it was absolutely worth the price. It's rare I'm proved wrong like that, but it definitely happened in this case. After this experience, Reynolds is the only electrical company I will call as long as I live in Eugene/Springfield area. They made a legit impression, and I'm really happy with their work. Review 27 of 2025.

Recently purchased a home, and the previous home owner, did not have switchplates or covers and…read moremany of the outlets were dated. I decided to do a full re-do of all outlets and switches. They were very fast and efficient. Requested a quote, got a very quick response. Chris went over all of the details thoroughly. I wanted to proceed with the work asap because I have a lot of things I am juggling at the moment. They were able to get everything done next day. From what I understand in speaking to a few other companies, their pricing was on the higher side, but for me, "time is money", so it was worth it. I really appreciated the ease of communication, and follow through.

I'm writing this review for my parents (mid 80's). They recently had a water pipe that broke inside…read morethe wall in their bathroom. They had to turn off the water to the whole house. As you can imagine we considered this a plumbing emergency! They originally called a well known, and advertised company. That company didn't even have the courtesy to call back. When my parents called the "other guys" a 2nd time, and explained what was going on, that company said they would come out in 9 days!!! Then their grandson recommended South Valley Plumbing. What a blessing they were! Kreg was courteous, compassionate, professional and prompt in responding to their plea for help. When he got into the wall, he found substandard work around the break site that he recommended replacing to prevent future problems. My parents agreed. And he had the repair work done in short order. He did a great job, at a reasonable price. Then he was able to recommend a good contractor to repair the wall. My parents were very happy, saying "he did a marvelous job".

From the owner: We provide services in all aspects of plumbing. From water heater replacement to water/sewer main…read morereplacement and repairs

They came out on Christmas Eve and found the leak right away. I would totally recommend them and…read morewould ask for their help if needed again!

They came out and detected a leak in my commercial block building with a concrete floor. The leak…read morethey located was spot on for location according to the plumber. They were professional friendly and charged as quoted.

Started a project on Yelp and they answered the call. Due to circumstance I needed to delay the…read moreproject and they were happy to accomodated me. They replaced a gas pipe from the meter into the house and replaced an outside faucet that been leaking. Both jobs were done well. The whole crew was friendly and kept me informed of what it was going to take to get the job done.

Told me the reason my toilet overflowed and filled the tub .Told me it was hair in the drain…read more It overflowed again. Called Roto Rooter and they used a camera. Turns out my pipes were clogged. They fixed the problem. I paid $169.00 for incorrect info. When I called All American when the toilet clogged again( before I called Roto Rooter) I was told they don't work on weekends. I was seriously disappointed. Did not receive a refund.

this company, Thomas Copeland, went above and beyond to help me with my tankless hot water heater…read more I was in Dire Straits. And an hour and a half away from him and he was willing to fit me in, make the drive and the communication was excellent. I recommend this company, I highly recommend this company.

From the owner: Expect high-quality repairs, including expert water heater replacement and efficient leak detection…read moreand repair. With a commitment to customer satisfaction, we ensure every job is completed with precision and reliability, keeping your home's plumbing system in top condition.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

I had a clogged shower drain and wanted to get same day service since the Jan 24 freezing rain was…read morecoming in the next few days. A few said "next week," then I dialed up Action Drain. The guy said, "I can be there in an hour. Even before an hour he was here and got my drain cleared in a half hour. I highly recommend Action Drain. Thanks so much. JR