I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

**UPDATE** I called…read moreTerrence and his crew back to replace a large part of my very old sewer line in my back yard that hadn't been touched since it was built in the 1950s. They did a great job, were finished in just a few hours, and I have a new sewer line working great for less than half of the other quotes I got. Fantastic company and a fantastic crew! **ORIGINAL REVIEW** Terrence and Jacob showed up at 4:30 p.m. to clear my sewer line. They both worked hard in the heat for 2 hours to clear large patch of very stubborn sludge in the line, then refused to charge me because they weren't able to clear the line as promised. They are coming back tomorrow morning with the large hydrojetter to finish the job and charge me once the line is cleared. They were both honest, very nice, communicated clearly, and have been a pleasure to work with. I personally really appreciate this kind of honesty and I reward it whenever I can. I'm going to hire them to fix that belly in my sewer line which is a much larger job with a much higher price tag than what I originally called them for. Terrence's bid was substantially lower than the other two bids I got for the same work.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

I needed two outdoor frost proof spigots replaced that were original to the house 63 years ago and…read moreI was nervous about it. Greg came out and handled it like the pro he is. Neither of them were easy and required special tools but it all worked out in the end. Very happy with the job and a fair price too. Thank you Greg

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

My sister-in-law recommended Ken the Sewer Doctor to us. Ken was able to squeeze us in quickly. He…read morewas friendly, efficient, and fair priced. I'd totally recommend him.

Ken has been the best plumber! We originally used him for a simple toilet repair and he responded…read morequick and did the job well and at a fair price. Fast forward a bit we have a larger unrelated leaking issue and he was able to get out the same day to start the repairs. Jim and his associate do great work! Highle recommended!

It's settled. With so many choices of plumbers in the area, I've got a plumber service…read more Efficient, skilled, and good personality! I'm a happy customer.

They were the first to respond in me needing a plumber, so I reached out to them. They said they…read morewould come by Monday (yesterday) at noon and give me a free quote. They were no shows, not even a call. I was very disappointed.

This is the best plumbing company I've ever worked with. Fast and efficient. The Bordeaux's dropped…read moreeverything to come help me. I understand the price that comes with having same day service! Strongly recommend this plumbing company especially in the Cottage Grove and Roseburg area! I recommend them to all my insurance customers!

Aaron, from Bohemia Plumbing stopped by on his way home (4:15 pm) from another job, spent 15-20…read moreminutes looking at the broken sink pipe, told us the minimum call charge (very expensive) and then said it would be time and a half to have it fixed. When I posted a negative review he called to say it would be taken down because we are not allowed to post their pricing schedule. Seems pretty sketchy to be able to take down negative reviews when all the facts are accurate. Get their pricing up front and never have them arrive after 2 pm!

They are very professional and did an excellent job. Very fair prices…read more I will definitely use them again.

I had Benchmark Plumbing install a new shutoff valve at my water meter box, and they replaced two…read moreoutside faucets with frost free style. While under the house, they noticed the bathroom and kitchen sink drains had been leaking for some time since the 60+ year old pipes had corroded. They recommended I contact Dry Pro to clean up the water and sink debris under the house. When Dry Pro finished, they coordinated with Benchmark to come back. Then Levi and his apprentice Ryan replaced the worn-out piping under the house. They were very efficient and explained everything before and during the work. I've dealt with a number of plumbers over the years and have never had the pleasure to work with someone like Levi and Ryan from Benchmark Plumbing. As I said, Levi carefully explained the work to be done, offering an option that would save time and money on the drain pipe repair. After these service visits from Benchmark Plumbing and getting to know Levi and Ryan, I feel like I had my plumbing repair done by a couple of old friends. I'm very glad I found Benchmark Plumbing and highly recommend them.