Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

An excellent plumbing company -Matt is professional, responsive and willing to make a positive…read moredifference in meeting my needs. I have worked with Matt and he is kind, excellent in the assessment process, willing to advise what is needed and keen in developing a plan that exceeds expectations. He genuinely has a passion for his work and consistently updates me throughout his work. I have owned homes for over 50 years and he is the best plumber I have experience.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Outrageous! This company charged me $450.00 to check my tankless hot water tank!!! This is…read moretotally unacceptable because the parts are very inexpensive and the process of cleaning a removable filter does not require plumbing expertise. This is nothing more that price gouging and corporate misbehavior. I am 75 years old and this sets my budget back for months! Shame on you Pacific Plumbing of Eugene.

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

We had Oregon Custom Plumbing come to help us with our water heater and I couldn't believe how…read morefast, affordable and efficient they were! I will never call another plumber! Orion Custom Plumbing you are THE BEST!!!! Thank you so much!!

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

Fast friendly service. Would definitely recommend!…read moreHe assessed the problem, then bought the needed itelms. Very satisfied.

Oscar talked me through relighting the pilot for my water heater over the phone. Was very helpful…read moreand congenial.