Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

I needed two outdoor frost proof spigots replaced that were original to the house 63 years ago and…read moreI was nervous about it. Greg came out and handled it like the pro he is. Neither of them were easy and required special tools but it all worked out in the end. Very happy with the job and a fair price too. Thank you Greg

Very professional. Competitive pricing. Prompt and friendly service. The plumbers let the customer…read moreknow exactly what needs done.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

First off...this is READY rooter..not Roto. Don't get that mixed up. No connection…read more We had a upstairs bathtub drain leak that had been going on for months, and finally exposed on the first floor wall. I called READY rooter by contractor referral. Since this was a small on-going leak, I expected them to schedule me like a Dentist or Doctor would...asking "we have an opening 3 months from now, how does that sound?" Instead it was... "we can come over this morning." Well, within an hour, this narly dude named Tyler who claims 20-some years of experience showed up, examined the situation, cut the hole in the ceiling, and fixed the leak. The leak was due to aging pipes. The best part is it took him less than an hour! He asked for payment on the spot and took Visa which is just fine with me. I'll definitely remember Ready Rooter & Chapman Plumbing again because this guy put other plumbers I have used over the years to shame.

Very professional and kind! Very thorough and explained the cost upfront. Very knowledgeable as…read morewell. We had a clogged toilet and Alec had it unclogged in 10 minutes. I highly recommend Alec to do the job for you!

Speedy and efficient! We contacted Pacific Plumbing and Rooter to have a toilet replaced. It took…read morethem a little over an hour to remove the old toilet and install the new one. Everything was left clean and tidy. We are very happy with their service, and would highly recommend them for your plumbing needs.

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

Alpine came out to repair my heat pump over the weekend. The tech that came out was extremely…read morerespectful, he explained what had gone wrong and got it running in no time! I have them scheduled to do some electrical work next that I have been putting off as well!

Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

We had Oregon Custom Plumbing come to help us with our water heater and I couldn't believe how…read morefast, affordable and efficient they were! I will never call another plumber! Orion Custom Plumbing you are THE BEST!!!! Thank you so much!!

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

Fast friendly service. Would definitely recommend!…read moreHe assessed the problem, then bought the needed itelms. Very satisfied.

Oscar talked me through relighting the pilot for my water heater over the phone. Was very helpful…read moreand congenial.

Gus did a great job. He explained everything thoroughly, was very helpful and cordial.read more

Couldn't be happier ask for help and was able to get it fixed same day. Next we have them looking…read moreat our sewer pipe from house to the city hookup.