Initially we were struggling to find a company who works on ground source heat pumps, aka,…read moregeothermal. They do work on such a system as ours so it was an easy call. They were very responsive and checked things out. made recommendations and then offered a bid. We did get a second opinion and their work would have meant tearing out a wall to fit the compressor they used. So, we used Comfort Flow. They were professional, knowledgeable and hard workers. The job was very complex requiring electricians, plumbers and system skills and knowledge. This messy situation also occurred during late fall and because of delayed transport we had no heat. They supplied us with great space heaters. Overall, it was a complicated Job well done. Second time with them, we needed a ductless heater/air conditioner for our VRBO. Their salesman came, checked the space, made a recommendation and - voila! The job was done and completed in a day. The results are just dandy! They are a fine and responsive business who actually call you back and get the job done!

We had many issues with this company that helped in building our home many years ago. One of their…read moretechnicians came out when our heating broke down, supposedly fixed it and yet turned a capacitor upside down so it would cause problems later. A friend of ours who knew about heating a/c systems, caught the issue and we got a refund from Comfort Flow for that visit. We are now in need of a whole new system and the current heating a/c company we are using (not Comfort Flow), has noted the original wiring was done incorrectly. Our system was set up to fail as Comfort Flow used wiring for a smaller system than what they gave us. Looks like they were hoping for more paid visits from us as customers. I hate to say it, but they do not have a good track record with us and now I see our original set-up was designed to have issues. Stay far away from this company.

So many issues with their installation. We had them install a unit and have issues all the time…read morewith it. It is under warranty, and when something goes wrong, they are in no hurry to find the parts. We had to chase them down to get them to honor the warranty, and they were unconcerned about leaving us without heat for 6-7 weeks in January. Now we have a new issue come up and they said it's only with one of the heads. And, as long as the back unit stays off, we should be able to have A/C until the new part comes again (who knows how long that will be given last time it was over a month). Two hours after they left, unit stopped working again. Another season where JCO leaves us hanging without a working unit. Quality of new install, customer service, and diagnostics have all been unsatisfactory. Update: JCO diagnosed the issue during their visit as requiring a new PCB. I ran the self-correction for the wiring on the unit myself and the issue was rectified. So, the issue was related to them miswiring things at the last maintenance fix, and then misdiagnosing the issue at their latest visit. It's also convenient that their diagnosis would have required us to pay them for additional maintenance.

After our 20 year old heat pump failed, it was time for a replacement. After contacting 5 different…read morecompanies in the area, we decided to go with JCO for a Daikin model. They did a fantastic job, finished a few hours early and the install was professional, neat and tidy. (The install team was a real pleasure to work with as well!) What's interesting is when we purchased our home 5 years ago, we hired them to look over the existing old system. What was great is that they mentioned 3 or 4 things that needed to be repaired, but also said they were things I could do myself much cheaper. So, instead of me paying a few thousand dollars for simple repairs, I did it myself for a few hundred. So, not only did they help me squeeze 5 more years out of the old system at a minimal cost, they proved honest and ethical HVAC companies DO exist, which is the primary reason they got our business. Thanks Craig!

Jesse has come out twice a year the last couple years to inspect my heat pump system and was very…read moreknowledgeable and easy to work with. Then this year I've been unable to reach him -- multiple calls and texts with no response. I did finally get a text back to a voicemail I left, but then he went silent again when I asked what his availability was. It's a shame, but it tells me he doesn't need my business and it's time to look elsewhere.

Above All Heating and Air Conditioning - owner: Jesse Lovely…read more Scheduled twice (9/4 and 9/5) and both times he was a no-show with no call. Why would the owner provide this level of service? On the bright side, went with another contractor and discovered his quote was far lower - saving me a significant amount. Unprofessional, unreliable, and not recommended.

Our furnace & heat pump were overdue for routine maintenance and a new filter. Chase Brothers'…read morereviews were good and the price was reasonable, so we gave them a try. Very happy we did! They're efficient, professional, effective, and super nice & friendly. They will be our go-to HVAC maintenance guys from now on, for sure. A reassuring tidbit: The two brothers who own the business do all the work themselves -- so they have a vested interest in doing top-notch work and keeping the customer happy. Highly recommended!

We highly recommend Chase Brothers Heating and Cooling. They are very honest, hardworking,…read moreknowledgeable, professional and they are very reasonably priced. Choose them and you will not be disappointed because they are outstanding at what they do!

Our air conditioning went out at the peak of an early heat wave here in Eugene. I called, they came…read moreand it was done and working quickly and very reasonably priced. When we moved to Eugene in 2007 our neighbor who has lived here all of his life told us that he wouldn't let anyone else touch his HVAC system. I see why. They are knowledgeable, efficient, easy to work with and reasonably priced. And they are always there when you need them. What more could I ask for?

I have been a KWA customer since 2016 and have had KWA install ductless systems in two homes. The…read moremost recent was last summer 2025. Unfortunately I am extremely unhappy with how my ceilings were left after that installation. The KWA crew initially installed ductless heads WITH DUCTS into the ceiling in 3 places, and one of them was blocked by the closet. That one was moved, and the other 2 were corrected to being ductless. But this left large holes in my ceiling in 3 places. KWA had someone come by and fill the holes and paint the ones I had the paint for. The color was never right and the texture was never right for 3 places in the ceiling. For the last year I have lived with large non-textured spots in those places on my ceiling. My realtor recently came by and said they all look like I had poorly masked ceiling leaks and that leaving them as KWA left them would devalue my property because of presumed leaks. I need to now pay a company to come by and fix these 3 ceiling holes. These ceiling areas are not insubstantial, at least a square foot each. The disappointment and extra cost of this last project with KWA has caused me to lose faith in them, despite having worked with them for 10 years (back to when Ken himself was doing the estimating and work). I will attach a couple photos, but one must be under them in the house to appreciate how different these areas look from the rest of the ceiling.

Our HVAC system was put in 11 years ago, and this was the first time we ever had the ducts &…read moreregisters cleaned. 2 guys came out to do the work. We have 23 registers, 2 returns, and 2 bathroom fans. Both of the guys worked non-stop for 2.75 hours. The registers are all now squeaky clean (they were horribly coated in dust) & our house no longer smells musty/dusty whenever the air comes on. The cost for the service was $750. I have no idea if this is good or not. I have nothing to compare the price to, since I couldn't find anyone else in our area that does true duct cleaning. But I will say these 2 guys worked hard and did a stellar job. They even offered to put our new filter in for us (we supplied it) at no extra charge.

Dan was very professional and a good communicator. Cleaned out our furnace, vents, dryer vent, and…read morechimney. Well worth it.

Annual service on HVAC. Technician Job was on time and gave me a friendly greeting. He was…read moreknowledgeable and efficient in cleaning the heating system in the garage and the air conditioner condenser / unit outside. I was satisfied with his overall job knowledge and performance. He answered several questions I had about the system. Automatic Heat installed our Rheem system and we have them service it each year. I recommend Automatic Heat Company.

Just go a new heat pump and hybrid hot water heater installed by the folks at Automatic Heat Co and…read morewas very impressed wth the work they did.Salesman Zach helped me get started with the estimate and answered all questions about the project before we got started. Zach answered all communications quickly and is someone you can count on to follow thru with all inquiries. Melissa handles all the scheduling and was always there to help with keeping everything going in the right direction. Zach the installer did a very good job with the install and communicated everything he was doing and why. Zach answered all my questions and did a complete walk thru afterwards explaining what i needed to do to keep everything working correctly and great tips on different functions to get the most out of the equipment. Automatic Heat company is a first rate company with great employees and I recommend them to anyone who needs heating and cooling services. Seems like it is difficult to get good customer service nowdays but Automatic Heat Co has it in spades.

I purchased my HVAC system from James Heating in 2021, and have them service my system annually…read more Their techs are knowledgeable and professional. Highly recommend them.

Our ac stopped working on the hottest day of the summer (103), so far. I called at 5:00 pm. They…read moregot back to me in about 5 minutes, and were at my house in 20 minutes to fix the problem. Both technicians were VERY friendly and courteous. They are now my go to company for HVAC. Thank so much