So helpful! It made my day!! And thank you for taking my…read morepictures for my passport and for all the details.

I've returned various Amazon items in past and have had great help. Not today. The person touched…read moremy phone without asking and while he talked me through how to print labels, at the end he said $4. On both the Amazon and TikTok shop returns, the website said free. So I imagine the cost was on the part of the store for providing the label. I never had that experience before and felt deceived, especially since he did not say anything about it until after printing the labels and I was about to leave. I would have appreciated if he told me my options and allowed me to choose the next step. I wouldn't have chosen an option where I had to pay! Very disappointed in my experience today

Eric and Mary were excellent in helping me get funeral handouts printed last minute today. I'm very…read moregrateful for their kindness and help!

Visited this FedEx Office on April 1st around 12:44 PM and had a disappointing experience. I needed…read morehelp with the copier but was only given instructions instead of actual assistance. While one gentleman was kind, the two women working were not friendly or helpful. Another customer was also ignored while asking for help with access to the restroom. Poor customer service overall--I won't be returning.

Great quick and, professional and easy processes for the live scan. No lines and quick service.read more

Wonderful service Been here twice for live scan and the…read moreprices are wonderful and staff is very helpful!

Always the place we go to get all of our Notary needs done. They are always so nice and personable…read more and make sure I get out of there quickly. Deanna Meyer

Horrible customer service. I just had a question about my amazon return. No they don't take a QR…read morecode to return to Amazon. And the lady couldn't take a second from talking to a customer and coworkers to just answer a simple question. There was more staff too. All just talking while customers waited in line.

This is my go to drop off UPS store. The staff here is great. They always provide me with fast…read morefriendly service. I use this location to ship packages and to send my Amazon returns back when im in the area.

I've been here many times and i am very appreciative of the staff. always on the ball, helpful and…read moreprofessional. i was there again today (4/26/2026 12:10 pm). i forgot to ask for his name, but here's a guy i would hire for my company with no hesitation. it was busy, just him, he was polite, consciencious, thorough, knew what he was doing and he was fast. it's a lot of pressure, esp with clueless and impatient customers. i am writing to encourage him to keep up the good work. i rarely see this level of speed, focus and efficiency. pretty awesome

I was curious why this place has such low rating, so I decided to return my Amazon items at that…read morelocation. It's not out of my way, so why not? Luckily, I got there before it got busy. The store is pretty small but adequate to get my tasks taken care of. The young lady at the counter wasn't welcoming or friendly. There was no "Welcome!" Just "mid" (like what my kids would say). She is knowledgeable and provided prompt service--straightforward transaction. Do the ppl who work there need to be trained to provide better customer service? Yes. At the end though, I got what I needed from there within a short period of time!

Had notary appointment & she was too busy on her computer to help 2 customers who had standing…read moreappointments. Could not tell us how long until she'd finally get to us (past appointment time). No need for her computer to sign a paper & stamp it. After 10 minutes she should've helped the 2 notary appointments & then went back to her computer. But we were not valued as customers & she ignored us. Don't go there for a notary appointment & think you'll be finished in a timely manner. Go somewhere else. Customer service is not their specialty

Amazing service I come here weekly for my orders, reliable for business! Definitely recommend for…read moreriverside California!

Don't drop off packages here. They will steal the package. I made the mistake to drop off a package…read moreand the rude lady said she couldn't give me a receipt. I trusted her, bad mistake. The package never arrived to the destination. They kept it. It never moved from their office. They should always provide a receipt. This is outrageous. I wouldn't trust them for anything. My husband went in the other day and the same lady told him they don't provide a receipt. He didn't drop off the package. Someone needs to report them to customer affairs ASAP. Or to the Business Bureau.

Josh and Annie are the best in what they do super professional every time I come here they make…read moreeverything so easy. love this location it's always a great value. I wouldn't go anywhere else.

I had an excellent experience at the UPS Store thanks to Savannah. Her customer service was truly…read moreoutstanding -- she was friendly, professional, and went above and beyond to make sure everything was handled quickly and correctly. It's refreshing to receive service like this. Savannah is a true asset to the store. Thank you for such a great experience!

The 5 stars is for employee Lourdes. I arrived at 8:20am. The post office opens at 8:30am. I was…read morethe 4th person in line. The post office promptly opened at 8:30am. I got to the window at 8:40am. Lourdes advised me that I needed to fill out the customs paperwork which I forgot. I stepped to the side and filled out the necessary paperwork and bypassed the line and handed paperwork to Lourdes as she instructed me to do. The line is now at 12 people. Lourdes is the only employee at the window and she still manages to be kind and professional by stating "thank you for waiting."

This is now the third time my mail carrier has left a package in a mailbox that does not open. The…read morekey that's repeatedly placed in my box for Mailbox E on San Marino Ct. does not work, which means my package ends up stuck for days. My package was inaccessible for an entire week until I could take time off to come to the post office, where I then had to wait over an hour in line just to drop the key off to hopefully retrieve it. This is extremely inconvenient and completely avoidable. Please stop placing packages in Mailbox E until the lock is repaired or the key is replaced. This issue has happened multiple times already, and needs to be addressed.

Absolutely love this place ! the owners are wonderful much better experience then with the old lady…read moreowner that used to work there. the husband and wife team are great they even remember your name ! cant recommend this place enough !

I had a Private Mailbox rental there. It was easy to get that established there. Very reasonably…read morepriced for an annual plan. It's a safe place to pickup and send off mail. Customer service is great there with prompt service and patient when I had a lot of questions because I over analyze everything. They offer postal service and sell various cute novelty items as well.